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NetScaler vs Radware Cloud WAF Service comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 30, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
Cloudflare users experienced increased performance, security, and cost-effectiveness, leading to improved loyalty and revenue despite difficult ROI calculations.
Sentiment score
8.1
NetScaler ensures data security and operational efficiency, providing significant cost savings and stability for medium enterprises.
Sentiment score
6.1
Radware Cloud WAF Service enhances security, automates tasks, reduces costs, and improves uptime, efficiency, and bandwidth management.
For the small project I was working on, using the basic tier provided a huge improvement at zero cost.
Security Specialist at a tech services company with 1,001-5,000 employees
In terms of return on investment with Cloudflare, it costs my time to set them up, but basically once they're set up, it's done.
Owner at Hga consulting
I wouldn't be able to give a number, but Radware Cloud WAF does save time for our staff due to the automation and excellent detection, which is invaluable.
IT Engineer at a comms service provider with 51-200 employees
With our on-prem solution, we spent a lot of time on maintenance tasks, OS updates, and ensuring appliances ran smoothly, but with Cloud WAF, all that is managed by the cloud team, allowing us to focus on alert analysis.
Application Supervisor at a government with 1,001-5,000 employees
We get major insights from the analytics rules and dashboards, allowing us to pinpoint main issues.
IT Security Engineer at Adani Enterprises Ltd
 

Customer Service

Sentiment score
7.0
Cloudflare's customer service is quick, but technical support feedback is mixed, with improvement needed in responsiveness and detailed assistance.
Sentiment score
6.1
Citrix support is responsive and knowledgeable, though some users report delays and prefer direct access to experienced engineers.
Sentiment score
7.4
Radware Cloud WAF is praised for quick, knowledgeable support but needs improvements in API support and documentation clarity.
Cloudflare does not offer hands-on technical support to fix customer problems but rather a self-service model.
Senior Consultant CDN at a comms service provider with 10,001+ employees
I would rate the technical support with Cloudflare as excellent every time I've had to call them.
Owner at Hga consulting
I have primarily worked not with the tool's customer support but with the product's sales engineers and technical sales engineers, who seem to know their stuff.
Principal Cyber Prevent and Defense Engineer at a comms service provider with 1,001-5,000 employees
On a scale from one to ten, I would rate the technical support that Radware provides for Cloud WAF Service a perfect ten.
IT Security Engineer at Adani Enterprises Ltd
I would give the Radware technical support a ten out of ten. They are definitely outstanding.
Security Operations Engineer at a tech vendor with 10,001+ employees
The support provided by Radware's Emergency Response Team is excellent.
Assistant Manager (Network and Cyber Security) at a manufacturing company with 1,001-5,000 employees
 

Scalability Issues

Sentiment score
8.1
Users praise Cloudflare for seamless scalability, effective traffic management, easy upgrades, and robust global infrastructure without disruptions.
Sentiment score
7.8
NetScaler is praised for high scalability and flexibility, despite some challenges with licensing complexity and multi-tenancy support.
Sentiment score
8.0
Radware Cloud WAF Service excels in scalability, handling traffic surges and diverse industries with seamless integration and high performance.
It is a SaaS tool, but the fact that they have workloads deployed across the world proves that it is a highly scalable tool.
Principal Cyber Prevent and Defense Engineer at a comms service provider with 1,001-5,000 employees
The tool offers very good performance, even during high-traffic periods.
Engineer at SITMEXICO
I rate the solution’s scalability an eight out of ten.
Independent Consultant at Unaikui
The scalability of Radware Cloud WAF Service rates as a perfect ten out of ten, as we haven't encountered any scaling issues.
Application Supervisor at a government with 1,001-5,000 employees
The scalability of the Radware Cloud WAF Service deserves a full ten, as it is definitely scalable.
IT Engineer at Adani Enterprises Ltd
In terms of scalability, it's also a 10 out of 10 because we are using Radware Cloud WAF Service for more than 60,000 employees in our organization, and it works perfectly fine.
SOC Analyst at Adani Enterprises Ltd
 

Stability Issues

Sentiment score
7.6
Cloudflare is highly rated for stability and uptime, with few past issues, especially on higher-tier plans.
Sentiment score
7.6
NetScaler is highly rated for stability and performance, with some recommending regular maintenance for optimal reliability.
Sentiment score
7.9
Radware Cloud WAF Service is praised for stability and reliability, with most users experiencing nearly perfect uptime.
I rate the solution’s stability an eight out of ten.
Independent Consultant at Unaikui
The service is very stable with no impacts during high-traffic periods.
Engineer at SITMEXICO
I have never encountered downtime, maintenance-related issues, or latency.
Assistant Manager (Network and Cyber Security) at a manufacturing company with 1,001-5,000 employees
The stability of Radware Cloud WAF Service is excellent, and I would rate it as a ten.
Security Team Leader at a financial services firm with 1,001-5,000 employees
The stability of Radware Cloud WAF Service is perfect; I would rate it a ten out of ten.
IT Manager at Adani Enterprises Ltd
 

Room For Improvement

Enhancements needed in Cloudflare: analytics, CDN latency, API integration, user support, DNS, pricing, documentation, server coverage, WAF, and cache.
NetScaler needs improvements in usability, stability, security integration, and support while enhancing documentation, pricing transparency, and deployment processes.
Radware Cloud WAF Service faces integration, support, and UI issues; improvements in language support and API management are needed.
Despite these challenges, overall, Cloudflare remains the preferred solution compared to Azure, AWS CloudFront, and Google Cloud Armor.
Managed Services Manager at Adapture Technology Group
Areas like how assessment, discovery, and payload are dealt with and how it all comes into your organization can be considered when trying to make suggestions to Cloudflare for improvements.
Senior Cloud Solution Architect at Integrated Technology Solution Group (ITSG)
There are some performance considerations when it comes to dynamic content that involves fetching data from databases or using APIs.
Senior Solutions Architect at Think Power Solutions
It would be beneficial if we could perform POST requests and integrate our applications more effectively.
System Admin at a financial services firm with 1,001-5,000 employees
The documentation is not up to par, as while the platform's system is robust, the documentation, particularly for API integration, could be more developer-friendly with real-world use cases.
CIO at a computer software company with 501-1,000 employees
Improving dashboard capabilities to provide this information clearly for management is crucial.
Assistant Manager (Network and Cyber Security) at a manufacturing company with 1,001-5,000 employees
 

Setup Cost

Cloudflare offers scalable pricing, from free to enterprise plans, providing significant value especially for mid-sized companies.
NetScaler pricing is high but offers strong features; cost-saving options include alternatives or negotiating multi-year subscriptions.
Radware Cloud WAF is competitively priced with flexible licensing, customizable features, and negotiable terms, appealing to enterprise users.
I find it to be cheap.
Engineer at SITMEXICO
I rate the product’s pricing a five out of ten, where one is cheap, and ten is expensive.
Senior Solutions Architect at Think Power Solutions
The tool is a premium product, so it is very expensive.
Principal Cyber Prevent and Defense Engineer at a comms service provider with 1,001-5,000 employees
Pricing could be more competitive, especially for smaller customers.
EVP, Chief Digital officer and head of Cybersecurity at a computer software company with 201-500 employees
I find Radware Cloud WAF to be a quite expensive product compared to others.
engineer with 51-200 employees
The pricing is not cheap; it is expensive, but it is effective.
Cyber security manager at a government with 1,001-5,000 employees
 

Valuable Features

Cloudflare enhances performance and security with CDN caching, DDoS protection, and an easy-to-use dashboard, benefiting many users.
NetScaler provides flexible deployment, security enhancements, and integration with Citrix for efficient application delivery and robust traffic management.
Radware Cloud WAF Service offers advanced, AI-enhanced security with Layer 7 defense, DDoS protection, and easy integration for organizations.
The most valuable features of the solution are performance and security.
Senior Cloud Solution Architect at Integrated Technology Solution Group (ITSG)
Techniques like minification and image compression reduce the size of assets, leading to better performance and faster user load times.
Senior Solutions Architect at Think Power Solutions
The solution has been able to compare it to the market, and I think the product has taken great strides in automating quite a bit of things, and they use a lot of AI.
Principal Cyber Prevent and Defense Engineer at a comms service provider with 1,001-5,000 employees
The most important aspect of Radware Cloud WAF is that it is over the cloud, offering a comprehensive solution that includes WAF, API protection, bots, and Layer 7 DDoS.
EVP, Chief Digital officer and head of Cybersecurity at a computer software company with 201-500 employees
It has features such as API security that protect against advanced attacks, including business logic attacks.
Application Supervisor at a government with 1,001-5,000 employees
The automated analytics for looking at events in Radware Cloud WAF Service are working for us; the automatic event correlation is very beneficial to analyze how the alerts and events occur and visualize the patterns of network traffic and other traffic going in and out from the application via Radware Cloud WAF Service.
IT Engineer at Adani Enterprises Ltd
 

Categories and Ranking

Cloudflare
Sponsored
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
77
Ranking in other categories
CDN (1st), WAN Optimization (4th), Distributed Denial-of-Service (DDoS) Protection (1st), Managed DNS (1st), Domain Name System (DNS) Security (5th), Cloud Security Posture Management (CSPM) (12th)
NetScaler
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
107
Ranking in other categories
Application Delivery Controllers (ADC) (1st), Network Management Applications (4th), Web Application Firewall (WAF) (10th)
Radware Cloud WAF Service
Average Rating
8.8
Reviews Sentiment
6.6
Number of Reviews
53
Ranking in other categories
Web Application Firewall (WAF) (7th)
 

Featured Reviews

HA
Owner at Hga consulting
Has helped manage client domains with streamlined access control and threat visibility
I don't know what areas could be improved with Cloudflare WAF; Cloudflare is constantly improving and adding features to their feature set. They're doing a good job, and as far as DNS and support for any domains that I create or my clients create, it's mandatory for me to make sure that they have Cloudflare as their DNS provider. The Cloudflare load balancing capability hasn't really helped in enhancing my website's uptime and resiliency because we don't really get that much traffic; it's mostly remote users, and web hosting is done by a web hosting service. It doesn't pay to try to host your own website.
LD
Information Technology Division Director at Ethiopian Roads Administration
Offers better visibility into user sessions compared to other solutions
Improvements are needed to address the issue of machines becoming unregistered, ensuring stability for end users. Troubleshooting with Citrix support can be challenging, so clearer diagnostics would be beneficial. As for global server load balancing, it works well on-premises, depending on user volume and service stability. Overall, it's satisfactory for us.
AT
SOC Analyst at Adani Enterprises Ltd
Has significantly improved threat visibility and reduced false positives through intelligent bot detection and real-time analysis
The best features of Radware Cloud WAF Service that I prefer most include the bot protection. Its deployment was very smooth and flexible when I started deploying it. The reporting and visibility feature of the Bot Manager are noteworthy, as the dashboard gives clear insight into the traffic, activity, and block threats. The AI threat intelligence feature is quite impressive. In terms of blocking unknown threats and attacks, I assess Radware Cloud WAF Service as quite impressive; if I have to rate it out of 10, I would rate it eight and a half. The automated analytics for looking at events with Radware Cloud WAF Service is generally fine, and whenever we use it, it gives almost perfect results. In API protection with Radware Cloud WAF Service, we have multiple applications that we are using currently, and whenever there is any threat related to an API, it helps us provide detailed insight. Additionally, whenever there is unusual API traffic, it helps us monitor and detect threats.
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
10%
Comms Service Provider
10%
Manufacturing Company
8%
Computer Software Company
13%
Government
9%
Financial Services Firm
8%
Manufacturing Company
8%
Computer Software Company
18%
Energy/Utilities Company
16%
Manufacturing Company
10%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise8
Large Enterprise25
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise23
Large Enterprise57
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise10
Large Enterprise37
 

Questions from the Community

Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?
Cloudflare. We are moving from Akamai prolexic to Cloudflare. Cloudflare anycast network outperforms Akamai static GR...
Which would you choose - Cloudflare DNS or Quad9?
Cloudflare DNS is a very fast, very reliable public DNS resolver. It is an enterprise-grade authoritative DNS service...
What do you like most about Cloudflare?
Cloudflare offers CDN and DDoS protection. We have the front end, API, and database in how you structure applications.
What do you like most about Citrix ADC?
The most valuable feature for us is the application firewalling in Citrix NetScaler, ensuring only valid traffic ente...
What is your experience regarding pricing and costs for Citrix ADC?
After deployment, Citrix Netscaler shifted to a subscription-based license scheme for support, which is slightly more...
What needs improvement with Citrix ADC?
Citrix NetScaler is a robust product, but mastering it requires significant learning and training due to its complexi...
What is your experience regarding pricing and costs for Radware Cloud WAF Service?
Regarding current pricing, it is managed by our higher authorities, but I believe the price is reasonable for our org...
What needs improvement with Radware Cloud WAF Service?
Although I don't consider it to have significant downsides, I believe the UI could be improved to be more user-friend...
What is your primary use case for Radware Cloud WAF Service?
My use cases for Radware Cloud WAF Service in my current organization, where I serve as a Cyber Security expert and S...
 

Also Known As

Cloudflare DNS
Citrix ADC, Citrix NetScaler VPX, NetScaler Console, NetScaler Web Application Firewall, NetScaler VPX - Customer Licensed
No data available
 

Overview

 

Sample Customers

Trusted by over 9,000,000 Internet Applications and APIs, including Nasdaq, Zendesk, Crunchbase, Steve Madden, OkCupid, Cisco, Quizlet, Discord and more.
ABB Schweiz, Aer Lingus, AIDS Healthcare Foundation, Amnet Technology Solutions, Aramex International, Ascenty, Atos, Autodesk
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Find out what your peers are saying about NetScaler vs. Radware Cloud WAF Service and other solutions. Updated: December 2025.
879,768 professionals have used our research since 2012.