Citrix NetScaler and Radware Cloud WAF Service compete in the web application security and load balancing market. Citrix NetScaler appears to have the upper hand in integration with Citrix virtual applications, while Radware Cloud WAF Service excels in bot management and DDoS protection.
Features: Citrix NetScaler offers load balancing, SSL offloading, and seamless integration with Citrix virtual applications. Its flexible deployment models and TriScale architecture provide adaptability and cost efficiency. Radware Cloud WAF Service stands out with strong bot management, API protection, and DDoS prevention. It provides automated analytics and dynamic protection against emerging threats.
Room for Improvement: Citrix NetScaler users see room for improvement in user interface simplicity, advanced scripting capabilities, and support documentation. Some desire more stable firmware and a flexible licensing model. Radware Cloud WAF Service users suggest enhancements in API integration, better implementation documentation, and a comprehensive reporting system.
Ease of Deployment and Customer Service: Citrix NetScaler is generally deployed on-premises or hybrid, offering diverse implementation scenarios but facing scalability challenges. Customer service feedback is mixed regarding technical expertise and responsiveness. Radware Cloud WAF Service, being primarily cloud-based, offers easier scalability but may encounter integration challenges. Its customer support receives praise for responsiveness, but localized support could improve.
Pricing and ROI: Citrix NetScaler is seen as expensive with a complex licensing model, though it provides value through comprehensive features. Smaller enterprises might find pricing a barrier. Radware Cloud WAF Service, also considered costly, offers competitive pricing among solutions like F5, providing value with its modular offerings and security features. Both products promise ROI through security and performance benefits, with expense considerations being important for potential adopters.
One platform for a consistent application delivery and security experience because nobody has time to learn multiple systems to manage ADC deployments. NetScaler is built with a single code base using a software-based architecture, so no matter which ADC form factor you choose — hardware, virtual machine, bare metal, or container — the behavior will be the same.
Radware’s Cloud WAF provides enterprise-grade, continuously adaptive web application security protection. Based on Radware’s ICSA Labs certified, market-leading web application firewall, it provides full coverage of OWASP Top-10 threats and zero-day attacks, while implementing both negative and positive web application security models to automatically adapt protections to evolving threats and protected assets.
Radware’s Cloud WAF offers full web security protection including OWASP Top-10 coverage, advanced attack protection and 0-day attack protection by implementing both negative and positive web application security models. It provides organizations “frictionless” application protection by automatically detecting and protecting new web applications as they are added to the network through automatic policy generation technology.
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