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Kemp LoadMaster vs NetScaler comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Kemp LoadMaster
Ranking in Application Delivery Controllers (ADC)
9th
Average Rating
9.4
Reviews Sentiment
7.8
Number of Reviews
49
Ranking in other categories
No ranking in other categories
NetScaler
Ranking in Application Delivery Controllers (ADC)
1st
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
107
Ranking in other categories
Network Management Applications (5th), Web Application Firewall (WAF) (14th)
 

Mindshare comparison

As of June 2025, in the Application Delivery Controllers (ADC) category, the mindshare of Kemp LoadMaster is 7.5%, up from 7.1% compared to the previous year. The mindshare of NetScaler is 14.5%, down from 16.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Delivery Controllers (ADC)
 

Featured Reviews

PeterForster - PeerSpot reviewer
A highly stable and scalable load-balancing software that offers great technical support
My company is really happy with Kemp LoadMaster as a product. My company is also happy with the support we receive from Kemp LoadMaster. I want Kemp LoadMaster to provide users with better reporting capabilities in relation to TCP packets. In general, the connections that are present in the system require improvement. Feature-wise, Kemp LoadMaster has everything that our company's customers require. Kemp LoadMaster also has features that have supported our company's past projects.
DEMİRHAN ÇAVUŞOĞLU - PeerSpot reviewer
A tool for centralized management including inventory and sales tracking
Citrix ADM has the ability to implement policies to tighten security. For instance, you can restrict access to your network from outsiders or lack necessary security measures such as antivirus programs. Additionally, there's the Delivery Controller, which allows for comprehensive monitoring and management tasks such as remote restarts, maintenance, and registration. Another essential component is the Director, which provides detailed insights into sessions, including identifying session failures, connection issues, user lockouts, etc. It presents a list of problems to address, enabling you to click on them and resolve them efficiently.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Mitigates content security policy issues."
"It has been functional. We don't have any outages."
"From my personal experience, many firewalls provide Load Balancing functionalities, but Kemp Loadmaster has a lot of features and functionalities like what you can configure. So there are a lot of features but we use only five percent of it."
"The most valuable features are synchronizing email with mobile devices and synchronizing with Outlook."
"Great web balancing and remote access balancing."
"Persistence is very valuable. This holds the connection information of the source and that connection is important to RDP and our APO calls. The connection has to be persisted to the original source to operate properly. We also use the subsections for sub-services to create services inside our services for our API resources, this is most awesome. We would not be able to do this without Kemp and offer this type of sub-service to route based on an API instance. It routes the traffic properly based on the sub-service type."
"The most beneficial function of using the ADC is to ensure this resiliency."
"Security is considered the most effective feature in Kemp LoadMaster."
"The most valuable feature of Citrix ADC is its ease of use."
"Compared to other solutions, Citrix ADC is much more robust in terms of the native integration to cloud platforms. It is far more robust from an operational point of view as well."
"Provides resiliency for applications that reside on servers, as well as connectivity to remote applications."
"I find all of it to be valuable, because of the flexibility that is built into this product."
"Just one solution can handle thousands of users... So, it is a very convenient tool to use."
"The most impressive thing about Citrix ADM is that we don't encounter latency."
"One feature that works really well is the SSL VPN. It's very easy to set up and you can go very granular with it. You can define what user groups get what kind of access and the management overhead is very low."
"The load balancing feature of this solution is very good."
 

Cons

"Although Kemp is very user-friendly, it lacks a more custom configuration."
"In my opinion, the layer seven loads balancing that we're mainly using for web servers, doesn't seem to pick up when there are issues at the application level."
"Over the last several major versions, the GUI has remained virtually unchanged and still seems lacking."
"The cost of the GEO upgrade is not cost-prohibitive but it's something that would be a nice add-in, out of the box."
"If you want logging for SMTP traffic, you have to enable ESP, which requires you to define allowed IP addresses. That’s irritating, to say the least."
"It has all types of logs and they are very detailed, but it's a little bit hard to search for a single event."
"It would be very helpful to get all the http/https session logs by default in the log monitor without activating debugging mode like an apache web sever natively does"
"I want Kemp LoadMaster to provide users with better reporting capabilities in relation to TCP packets. In general, the connections that are present in the system require improvement."
"I am not an expert in this solution, but simplicity and user-friendly interfaces are crucial for me. I would appreciate advice from Citrix, particularly in the form of an interactive guide for API protection. It would be helpful if they could provide specific points and recommendations for cybersecurity, indicating areas that need attention or improvement. I find such interactive guidance valuable."
"The technical support could be better. Whenever I contacted support, I rarely got the solution that we needed. And most of the time, I finished fixing the problem by looking on the internet or by finding documents about the problem on Google."
"Does not include security. A web application firewall would be a nice addition."
"Its GUI should be improved. Its CLI is powerful, but GUI needs more features."
"The interface could be improved, some customers struggle with that."
"Citrix ADM needs to improve on its additional features and reduce the communication ports."
"The solution's pricing is a big concern and should be improved."
"Overall the price of Citrix ADC could be more competitive."
 

Pricing and Cost Advice

"It has a very attractive ratio of price/performance."
"The price of the solution is cheap."
"Licensing is yearly and I am going to guess that it is CAN $2000.00."
"Download Kemp's VLM trial and take it for a test drive; you will be impressed."
"Less expensive than Citrix."
"Nowadays, going with the virtual appliance is the easiest way and the cost is reasonable."
"The Kemp LoadMaster is a tremendous value."
"Any decent product will cost money and if you want great support and a great product, then you will want to spend the money on it."
"The pricing for Citrix Web App and API Protection is unreasonable. I don't know the exact price, but I heard it's tens of thousands and it's a bit too much for the small country I live in."
"Licensing is adequate. I wanted to have a more prominent license, but until I do they don't give enough support. The additional cost would be too much."
"It is an enterprise solution. Thus, its costs are reasonable."
"The solution is expensive compared to one of its competitors."
"There isn't much of a difference between the cost of Citrix and that of other similar solutions."
"We are quite happy with price. It's not too high."
"The licenses for this product are payable as a yearly subscription, and carry a high price-point. The subscription scheme is quite complicated, and costs will increase with each additional feature that is required, outside of the basic setup."
"The firewall license is included by default, with no additional costs."
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Top Industries

By visitors reading reviews
Educational Organization
43%
Computer Software Company
10%
Financial Services Firm
5%
Government
4%
Computer Software Company
15%
Financial Services Firm
11%
Government
9%
Educational Organization
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Kemp LoadMaster?
Scalability-wise, I rate the solution a ten out of ten...I rate the technical support a ten out of ten...The initial setup of Kemp LoadMaster is very simple.
What is your experience regarding pricing and costs for Kemp LoadMaster?
LoadMaster is cheaper than some other solutions. It has a perpetual license, so it's a one-time cost.
What needs improvement with Kemp LoadMaster?
There are some challenges with updates on certain models that don't have a few features. The support team often takes a lot of time to provide resolutions for issues. Also, I could see more capabil...
What do you like most about Citrix ADC?
The most valuable feature for us is the application firewalling in Citrix NetScaler, ensuring only valid traffic enters our environment.
What is your experience regarding pricing and costs for Citrix ADC?
After deployment, Citrix Netscaler shifted to a subscription-based license scheme for support, which is slightly more expensive.
What needs improvement with Citrix ADC?
Citrix NetScaler is a robust product, but mastering it requires significant learning and training due to its complexity. While it could be easier to manage, it is like transitioning from driving a ...
 

Also Known As

LoadMaster Load Balancer
Citrix ADC, Citrix NetScaler VPX, NetScaler Console, NetScaler Web Application Firewall
 

Overview

 

Sample Customers

Kent County Council, KEMP, SMA Solar Technology AG, RT€ Player , Victrix (Quebec, Canada), Texas A&M, Macmillan Cancer Support, Cisco, Austin Bank
ABB Schweiz, Aer Lingus, AIDS Healthcare Foundation, Amnet Technology Solutions, Aramex International, Ascenty, Atos, Autodesk
Find out what your peers are saying about Kemp LoadMaster vs. NetScaler and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.