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Kemp LoadMaster vs NetScaler comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Kemp LoadMaster
Ranking in Application Delivery Controllers (ADC)
9th
Average Rating
9.4
Reviews Sentiment
7.8
Number of Reviews
49
Ranking in other categories
No ranking in other categories
NetScaler
Ranking in Application Delivery Controllers (ADC)
1st
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
107
Ranking in other categories
Network Management Applications (5th), Web Application Firewall (WAF) (14th)
 

Mindshare comparison

As of July 2025, in the Application Delivery Controllers (ADC) category, the mindshare of Kemp LoadMaster is 7.3%, up from 7.0% compared to the previous year. The mindshare of NetScaler is 14.6%, down from 16.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Delivery Controllers (ADC)
 

Featured Reviews

PeterForster - PeerSpot reviewer
A highly stable and scalable load-balancing software that offers great technical support
My company is really happy with Kemp LoadMaster as a product. My company is also happy with the support we receive from Kemp LoadMaster. I want Kemp LoadMaster to provide users with better reporting capabilities in relation to TCP packets. In general, the connections that are present in the system require improvement. Feature-wise, Kemp LoadMaster has everything that our company's customers require. Kemp LoadMaster also has features that have supported our company's past projects.
DEMİRHAN ÇAVUŞOĞLU - PeerSpot reviewer
A tool for centralized management including inventory and sales tracking
Citrix ADM has the ability to implement policies to tighten security. For instance, you can restrict access to your network from outsiders or lack necessary security measures such as antivirus programs. Additionally, there's the Delivery Controller, which allows for comprehensive monitoring and management tasks such as remote restarts, maintenance, and registration. Another essential component is the Director, which provides detailed insights into sessions, including identifying session failures, connection issues, user lockouts, etc. It presents a list of problems to address, enabling you to click on them and resolve them efficiently.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is easy to configure when changing the load balancing method to Round Robin or least connection."
"Security is considered the most effective feature in Kemp LoadMaster."
"Failover is seamless and our services are rock solid."
"It has greatly fortified the performance and uptime of our front-door email ingress, simplified and segmented mail routing, and reduced admin overhead for mail issue resolution and troubleshooting."
"Managing and maintaining multiple servers is done in a single place."
"The base feature of Kemp LoadMaster load balancing ticks all the boxes but the most valuable features would be the security features Intrusion Prevention (IPS) and Web Application Firewall (WAF)."
"With Kemp 360 Central, our customers get a nice overview of their Kemp products and an easy way to upgrade firmware on all devices from a single interface."
"Mitigates content security policy issues."
"NetScaler Gateway: Why? Availability/Security: We delivered more than 200 applications thru Xenapp. This feature give us the possibility to deliver the applications anywhere. Currently, 30% of access is made through our NetScaler Gateway (Internet connections)."
"The stability is good. If there is a problem, the load will be shifted to other sites automatically, which has been a good experience for us."
"The solution is very stable. We don't have any downtime or issues of that nature."
"The GSLB feature allows us to move services between data centers. We can do this in either a planned or unplanned manner. We have experienced service provider outages at our primary data center and GSLB will kick in to automatically modify DNS records to point to a secondary data center (active/passive). We also make use of GeoIP information to point clients to the closest data center for accessing applications."
"The most valuable features are for the ADMs and the overall monitoring environment."
"Citrix Web App API Protection allows you to enable a blocking mode"
"The advantage of Citrix Web App and API Protection is just its graphic user interface for beginners. The solution is nothing special, but we have to use it for the corporation. Another advantage of Citrix Web App and API Protection is that we have our copy to test things and get the know-how of it."
"Citrix Netscaler makes it easy to provide services to end users, offering better visibility into user sessions compared to VMware. However, instability in network or machine can cause headaches as it's hard to pinpoint issues. SSL offload feature enhances security posture by providing secure connectivity between end users and backend systems. We use additional Azure remote security solutions for comprehensive protection."
 

Cons

"If there is anything that needs to be updated, the GUI can get a refresh to make it look more like 2020, although it is just a cosmetic change."
"I want Kemp LoadMaster to provide users with better reporting capabilities in relation to TCP packets. In general, the connections that are present in the system require improvement."
"It lacks an officially supported, well-written SCOM Management Pack."
"There is room for improvement in the stability of the solution."
"The product could be improved by making the SSL Offloading easier."
"I would like to see more automation and control of overactive and inactive resources. If I could schedule these around our updates then it would be all automated. I would like to set up an automated script to coincide with the scripts I use to update resources and servers."
"There are some challenges with updates on certain models that don't have a few features."
"The GUI is rather technical and complex, so it could be improved by making it simpler and more user-friendly."
"I think the documentation should be improved."
"The solution should be able to scale more effectively than it does."
"It can be difficult to setup."
"The technical support could be better. Whenever I contacted support, I rarely got the solution that we needed. And most of the time, I finished fixing the problem by looking on the internet or by finding documents about the problem on Google."
"The solution is a bit more expensive than some of the available solutions in this region. One solution in particular that I noticed was cheaper was Kemp."
"Citrix ADC can improve if it provides a more user-friendly interface and clear working protocols. Citrix is not working with classic RFC, it is working with Citrix RFC, which is not common in the world. If engineers of Citrix can provide us with more information on working with the classic IP networks it would be a benefit."
"I will try to migrate all the tools to the cloud because there is more lab and more VPN scalability available in the cloud. It is not available on-premises."
"The solution can improve their support and send tickets directly to a Citrix ADC engineer in order to avoid having to escalate each support call."
 

Pricing and Cost Advice

"The license varies according to the number of megabits."
"The price is great and the value is definitely there."
"Nowadays, going with the virtual appliance is the easiest way and the cost is reasonable."
"KEMP gives away free trials for 30 days. This can be stretched if you want. During the test, you will have access to KEMP support.​"
"It has a great price for the solution they offer."
"Download Kemp's VLM trial and take it for a test drive; you will be impressed."
"It has a very attractive ratio of price/performance."
"Currently, no cost is involved with a virtual load balancer. They have used open source. We did not pay for software. We paid for the expertise. We are only paying the consulting charges, which are very reasonable, that is, around a thousand dollars."
"The price for Citrix ADC here in Mexico was good, when you compare it with F5 and Radware."
"You get the value for your money. There aren't any hidden fees."
"It's not for startups or SOHO."
"NetScaler does the same thing as an F5 and it's cheaper."
"I rate the pricing an eight out of ten since it is expensive."
"We get value for money. Its price is fair. I don't think it is overpriced."
"The licenses for this product are payable as a yearly subscription, and carry a high price-point. The subscription scheme is quite complicated, and costs will increase with each additional feature that is required, outside of the basic setup."
"I rate the tool's pricing an eight out of ten."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Government
8%
University
7%
Financial Services Firm
7%
Computer Software Company
15%
Financial Services Firm
10%
Government
10%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Kemp LoadMaster?
Scalability-wise, I rate the solution a ten out of ten...I rate the technical support a ten out of ten...The initial setup of Kemp LoadMaster is very simple.
What is your experience regarding pricing and costs for Kemp LoadMaster?
LoadMaster is cheaper than some other solutions. It has a perpetual license, so it's a one-time cost.
What needs improvement with Kemp LoadMaster?
There are some challenges with updates on certain models that don't have a few features. The support team often takes a lot of time to provide resolutions for issues. Also, I could see more capabil...
What do you like most about Citrix ADC?
The most valuable feature for us is the application firewalling in Citrix NetScaler, ensuring only valid traffic enters our environment.
What is your experience regarding pricing and costs for Citrix ADC?
After deployment, Citrix Netscaler shifted to a subscription-based license scheme for support, which is slightly more expensive.
What needs improvement with Citrix ADC?
Citrix NetScaler is a robust product, but mastering it requires significant learning and training due to its complexity. While it could be easier to manage, it is like transitioning from driving a ...
 

Also Known As

LoadMaster Load Balancer
Citrix ADC, Citrix NetScaler VPX, NetScaler Console, NetScaler Web Application Firewall
 

Overview

 

Sample Customers

Kent County Council, KEMP, SMA Solar Technology AG, RT€ Player , Victrix (Quebec, Canada), Texas A&M, Macmillan Cancer Support, Cisco, Austin Bank
ABB Schweiz, Aer Lingus, AIDS Healthcare Foundation, Amnet Technology Solutions, Aramex International, Ascenty, Atos, Autodesk
Find out what your peers are saying about Kemp LoadMaster vs. NetScaler and other solutions. Updated: July 2025.
863,901 professionals have used our research since 2012.