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Kemp LoadMaster vs NetScaler comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Kemp LoadMaster
Ranking in Application Delivery Controllers (ADC)
8th
Average Rating
9.4
Reviews Sentiment
7.8
Number of Reviews
49
Ranking in other categories
No ranking in other categories
NetScaler
Ranking in Application Delivery Controllers (ADC)
1st
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
107
Ranking in other categories
Network Management Applications (3rd), Web Application Firewall (WAF) (12th)
 

Mindshare comparison

As of May 2025, in the Application Delivery Controllers (ADC) category, the mindshare of Kemp LoadMaster is 7.5%, up from 7.0% compared to the previous year. The mindshare of NetScaler is 14.4%, down from 15.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Delivery Controllers (ADC)
 

Featured Reviews

PeterForster - PeerSpot reviewer
A highly stable and scalable load-balancing software that offers great technical support
My company is really happy with Kemp LoadMaster as a product. My company is also happy with the support we receive from Kemp LoadMaster. I want Kemp LoadMaster to provide users with better reporting capabilities in relation to TCP packets. In general, the connections that are present in the system require improvement. Feature-wise, Kemp LoadMaster has everything that our company's customers require. Kemp LoadMaster also has features that have supported our company's past projects.
DEMİRHAN ÇAVUŞOĞLU - PeerSpot reviewer
A tool for centralized management including inventory and sales tracking
Citrix ADM has the ability to implement policies to tighten security. For instance, you can restrict access to your network from outsiders or lack necessary security measures such as antivirus programs. Additionally, there's the Delivery Controller, which allows for comprehensive monitoring and management tasks such as remote restarts, maintenance, and registration. Another essential component is the Director, which provides detailed insights into sessions, including identifying session failures, connection issues, user lockouts, etc. It presents a list of problems to address, enabling you to click on them and resolve them efficiently.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We really like the performance of this solution."
"I like the way this solution handles multiple SSLs in different domains while still load balancing."
"The old process of manually having to redirect Outlook Web Access traffic and Email traffic to a second server is a thing of the past."
"The most valuable feature so far has been the high-availability options that allowed us to add an additional Kemp LoadMaster VLM virtual appliance into our VMware vSphere environment, to provide failover for our existing LoadMaster."
"Load-balancing is a great feature that is very easy to configure and it is always working fine."
"Scalability-wise, I rate the solution a ten out of ten...I rate the technical support a ten out of ten...The initial setup of Kemp LoadMaster is very simple."
"The security features, load balancing, built-in templates, and the easy to implement virtual IPs are great."
"Security is considered the most effective feature in Kemp LoadMaster."
"The advantage of Citrix Web App and API Protection is just its graphic user interface for beginners. The solution is nothing special, but we have to use it for the corporation. Another advantage of Citrix Web App and API Protection is that we have our copy to test things and get the know-how of it."
"I like app flows and custom flows. They integrate with multiple flows."
"Just one solution can handle thousands of users... So, it is a very convenient tool to use."
"The load balancing feature of this solution is very good."
"It's very easy to configure."
"An essential component is the Director, which provides detailed insights into sessions, including identifying session failures, connection issues, user lockouts, etc. It presents a list of problems to address, enabling you to click on them and resolve them efficiently."
"The feature that I have found most valuable is its load balancing."
"I would say the rewriting and redirection functions are must-have's for us."
 

Cons

"The ability to see live traffic is not great and can be improved."
"I definitely think that the WAF can be improved."
"If you want logging for SMTP traffic, you have to enable ESP, which requires you to define allowed IP addresses. That’s irritating, to say the least."
"Third, the password history restriction needs improvement. For example, the password policy will restrict the user to always use a unique password combination. The password should not be reused for a minimum of three generations of passwords."
"I would like to see more automation and control of overactive and inactive resources. If I could schedule these around our updates then it would be all automated. I would like to set up an automated script to coincide with the scripts I use to update resources and servers."
"In my opinion, the layer seven loads balancing that we're mainly using for web servers, doesn't seem to pick up when there are issues at the application level."
"Some of the support documentation seems to make assumptions that the person installing or configuring is experienced with the product or concepts."
"The only thing that I miss is that the TMG server was giving me live information about who is connected and what is the request about."
"I would like to see more integration for single sign-on."
"Technical support could be improved."
"We have issues with the certificates. All authorization processes need certificates, however, every three months we needed to change certificates. This process iss complicated for us because Citrix does not have a not user-friendly interface and does not off user-friendly services. This needs a lot of improvement."
"The user interface could be more friendly. Some wizards and other documentation for administrators, as well as some use cases, helps us to understand the solution."
"Security could be improved because then I can get rid of my Cisco firewalls. If they improve the security then I could run my security, my proxy, my firewalling and my SDN solution on one device instead of having to have multiple devices."
"The licensing model and technical support of the solution could be improved."
"We face challenges with the solution's firmware upgrades frequently."
"The technical support could be better. Whenever I contacted support, I rarely got the solution that we needed. And most of the time, I finished fixing the problem by looking on the internet or by finding documents about the problem on Google."
 

Pricing and Cost Advice

"The pricing is alright and we pay a monthly licensing fee"
"Licensing is yearly and I am going to guess that it is CAN $2000.00."
"This is a cost-efficient product."
"The price is lower than other options."
"The setup cost and pricing plan is reasonable and will ultimately give you a worthy return."
"Download Kemp's VLM trial and take it for a test drive; you will be impressed."
"It has a great price for the solution they offer."
"Any decent product will cost money and if you want great support and a great product, then you will want to spend the money on it."
"Our licensing fees including technical support are approximately $3,500 USD."
"I rate the pricing an eight out of ten since it is expensive."
"Its licensing cost is much higher than other products, but it is acceptable because it is a one-time investment, and we are getting our requirements fulfilled when we buy this product. So, there is no issue with the pricing."
"Citrix NetScaler VPX is not the cheapest solution out there, but you get what you pay for."
"We get value for money. Its price is fair. I don't think it is overpriced."
"The pricing could be lower."
"Its price is comparable to others and affordable."
"When compared to other solutions, the cost is high."
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Top Industries

By visitors reading reviews
Educational Organization
57%
Computer Software Company
8%
Financial Services Firm
4%
Government
3%
Computer Software Company
15%
Educational Organization
13%
Financial Services Firm
11%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Kemp LoadMaster?
Scalability-wise, I rate the solution a ten out of ten...I rate the technical support a ten out of ten...The initial setup of Kemp LoadMaster is very simple.
What is your experience regarding pricing and costs for Kemp LoadMaster?
LoadMaster is cheaper than some other solutions. It has a perpetual license, so it's a one-time cost.
What needs improvement with Kemp LoadMaster?
There are some challenges with updates on certain models that don't have a few features. The support team often takes a lot of time to provide resolutions for issues. Also, I could see more capabil...
What do you like most about Citrix ADC?
The most valuable feature for us is the application firewalling in Citrix NetScaler, ensuring only valid traffic enters our environment.
What is your experience regarding pricing and costs for Citrix ADC?
After deployment, Citrix Netscaler shifted to a subscription-based license scheme for support, which is slightly more expensive.
What needs improvement with Citrix ADC?
Citrix NetScaler is a robust product, but mastering it requires significant learning and training due to its complexity. While it could be easier to manage, it is like transitioning from driving a ...
 

Also Known As

LoadMaster Load Balancer
Citrix ADC, Citrix NetScaler VPX, NetScaler Console, NetScaler Web Application Firewall
 

Overview

 

Sample Customers

Kent County Council, KEMP, SMA Solar Technology AG, RT€ Player , Victrix (Quebec, Canada), Texas A&M, Macmillan Cancer Support, Cisco, Austin Bank
ABB Schweiz, Aer Lingus, AIDS Healthcare Foundation, Amnet Technology Solutions, Aramex International, Ascenty, Atos, Autodesk
Find out what your peers are saying about Kemp LoadMaster vs. NetScaler and other solutions. Updated: April 2025.
849,686 professionals have used our research since 2012.