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NetResults Tracker vs SummitAI IT Management Suite comparison

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Buyer's Guide
Help Desk Software
June 2022
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Top Answer:The most valuable feature is remote access. People are working from home, and we can take remote access through it.
Top Answer:I would like them to add software inventory in the next release. We don't have that right now.
Ranking
47th
out of 56 in Help Desk Software
Views
41
Comparisons
33
Reviews
0
Average Words per Review
0
Rating
N/A
24th
out of 56 in Help Desk Software
Views
1,452
Comparisons
1,219
Reviews
1
Average Words per Review
375
Rating
8.0
Comparisons
Also Known As
Summus IT Management Suite
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NetResults
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Overview
Comprehensive case management for criminal and juvenile justice agencies.
Symphony SUMMIT is an enterprise class IT Operations Management platform which provides integrated, intelligent and innovative solutions across Service, Asset, Availability and Project Management. The ITIL 2011 certified solution, also featured by Gartner as a 'Cool Vendor' helps CIOs and service providers manage the cost and complexity of their IT Operations and increase competitive edge. Leveraging latest technology trends like Operational Intelligence, Analytics and Automation to deliver best-in-class solutions to global customers under a single platform, SUMMIT is an easy-to-use & deploy solution and is delivered as SaaS over Cloud or SaaS On-premises. The solution also provides tight integration across IT Operation functions delivering better efficiencies and higher ROI to CIO organizations. The SUMMIT Platform offers key differentiators to IT Operations Management including Operational Intelligence, Gamification, Runbook Automation, Application Control, Mobility Integration and Endpoint compliance monitoring and enforcement. Our Products: IT Service Management Software Asset Management Software Project Management Software Availability Management Software
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Sample Customers
Adobe Systems, Agilent, Avaya, Bechtel SAIC, Bowne Global Solutions, GE Toshiba Automation Systems, Google, Hewlett-Packard, Tektronix, Telera, Teradyne, Texas Instruments, TIBCO, Alloptic, AOL, Clear Channel Communication, Orange, Vodafone, GMAC Commercial Mortgage, JP Morgan Chase, Manulife Financial, Monetaire, Dansk Olie og Naturgas A/S, Eneco Energie, Shell Marine Products, Homestore, Kinko's, KLM Royal Dutch Airlines, Newgistics, Reebok, SkyMall, uBid, United Airline, Walgreens, Princeton University, Univ. of California, Univ. of Michigan, Univ. of Minnnesota
Magma, Toyota, Evidera, Netik, KPMG, Innodata, ABB, DAIKIN, Toshiba, Emerson, Dell, Pansonic, DBS, PWC, EY, Hexaware Technologies, Deloitte, NEC, Birla Soft, Panasonic, Harman, SBI, Kotak Life Insurance, SREI, Marico, Perfetti, Manipal Hospitals, Maruti Suzuki, Royal Enfield, Toyota, CEAT, ABB, L&T, VIP, Knight Frank, Adithya Birla
Top Industries
No Data Available
VISITORS READING REVIEWS
Computer Software Company39%
Comms Service Provider8%
Government8%
Healthcare Company6%
Company Size
No Data Available
REVIEWERS
Small Business14%
Midsize Enterprise71%
Large Enterprise14%
VISITORS READING REVIEWS
Small Business21%
Midsize Enterprise11%
Large Enterprise68%
Buyer's Guide
Help Desk Software
June 2022
Find out what your peers are saying about ServiceNow, Atlassian, Freshworks and others in Help Desk Software. Updated: June 2022.
610,336 professionals have used our research since 2012.

NetResults Tracker is ranked 47th in Help Desk Software while SummitAI IT Management Suite is ranked 24th in Help Desk Software with 1 review. NetResults Tracker is rated 0.0, while SummitAI IT Management Suite is rated 8.0. On the other hand, the top reviewer of SummitAI IT Management Suite writes "Simple to use, provides remote access, and automates many things". NetResults Tracker is most compared with , whereas SummitAI IT Management Suite is most compared with ServiceNow, ManageEngine ServiceDesk Plus, BMC Remedy Asset Management, ScienceLogic and USU Valuemation.

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