We performed a comparison between Nagios XI and ServiceNow Discovery based on real PeerSpot user reviews.
Find out in this report how the two Server Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is pretty stable."
"Nagios is stable and it's easy to use the monitoring software, which is why we chose this product."
"Nagios XI is stable."
"Though I downplayed the administrative NCC GUI, this is by far the strongest aspect of the Nagios XI product."
"I can monitor a phone on a desk to very big servers of any company."
"The most valuable feature is the dashboard, where I can have a single screen that provides a summary for hundreds of servers."
"Since this is an open source technology, if we are capable of writing the plugins in any scripting language, this product allows us to monitor anything we want."
"I can monitor a software made in-house to software of bigger companies."
"Stability-wise, I feel it is a good product."
"The most valuable feature is its integration with CMDB, as it collects all the data."
"They have a very good network in the infrastructure of Discovery."
"The process involving the original setup of the solution is excellent."
"We mostly use the solution's ITSM and ITOM capabilities in most workflows."
"They provide the ability to see into the Discovery tools I want. They offer the best tool view."
"I find that the Discovery and scripting features are the most useful."
"I am impressed with the tool's incident problem change management."
"I would like to be able to extend it to all of our data centers, whether they are in the cloud or not. It would be helpful if I could connect everywhere."
"We often need to develop custom plugins to get Nagios to work the way we want it to work because the features we need are not always available in Nagios."
"Technical support is an area that needs improvement. It is not available 24/7."
"Improve the documentation, examples, and best practices, therefore users can understand how to do things."
"There's room for improvement in the visibility, and in the ability to extract information. Stuff like this should be more simple."
"Open-source software is usually not user-friendly."
"It is really difficult to integrate Nagios XI with another system to generate logs and alert our management of failures in security infrastructure."
"The Configuration Wizard needs improvement, because not all vendors are present."
"Debugging is a bit tough in ServiceNow Discovery, so debugging should be made very easy."
"Discovery, while a bit pricey, integrates well with other tools and offers a centralized discovery solution. These aspects could be enhanced in the new release."
"They can expand on the plugins for some of the other tools."
"The solution should improve the classes of discovery assets to disregard more junk data."
"The solution is too high priced."
"Its integration with legacy apps is one area for improvement. ServiceNow Discovery offers out-of-the-box reports, and though that's okay, allowing easier report customization would improve the solution."
"The product could improve some of the visualization and architecture setups."
"ServiceNow is very costly."
Nagios XI is ranked 5th in Server Monitoring with 54 reviews while ServiceNow Discovery is ranked 3rd in Server Monitoring with 36 reviews. Nagios XI is rated 8.2, while ServiceNow Discovery is rated 8.0. The top reviewer of Nagios XI writes "Great for monitoring IT services infrastructure with nice tools and helpful notifications". On the other hand, the top reviewer of ServiceNow Discovery writes "Valuable relationship building that discovers and auto-builds to make cleanup easy". Nagios XI is most compared with Zabbix, Nagios Core, PRTG Network Monitor, Wireshark and Icinga, whereas ServiceNow Discovery is most compared with Tanium, Microsoft Configuration Manager, AWS Cloud Map, ScienceLogic and Axios assyst. See our Nagios XI vs. ServiceNow Discovery report.
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