Arcserve UDP vs StorageCraft ShadowXafe [EOL] comparison

"Instant recovery is the most valuable feature of Arcserve UDP."

"It allows us to back up all the servers and centrally manage them."

"I proposed and set up DR and HA solutions for customers who are high profile and in need of business critical functionalities."

"The most valuable feature is the duplication."

"The most valuable features are that it is able to restore quickly and that it is able to virtually restore on Hyper-V."

"This product is extremely user-friendly and it is capable of performing large-scale archive/backup (five+ years worth). It is easy to store, maintain, and check backups."

"The data protection functionality is the most valuable feature of this solution."

"Arcserve UDP's integration with multiple operating systems is very good and very efficient, which brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem."

"I like that they have some new devices that are simpler to use because they kind of tie right into the cloud."

"The most valuable feature is the backups."

"The technical support has been very good."

"I like that they have some new devices that are simpler to use because they kind of tie right into the cloud."

"In the most recent version of premium plus the replication has been removed, and it should re-added to the solution."

"Bad. They delay completing the analysis of a problem and absence of contouring solution for unresolved problems."

"Bad. They delay completing the analysis of a problem and absence of contouring solution for unresolved problems."

"The technical support was horrible. That's why we switched."

"StorageCraft ShadowProtect can improve by making one console that can control backups of all desktops and servers in one place."

"The speed of restores should be improved. We have found the speed of large restores rather slow."

"The only problem with the solution is that when I change the drive capacity, it has to do a full backup."

"The initial setup was complex."

"Their restoration protocols could be better. I pulled all my clients out of their cloud mostly because I wasn't confident that they could restore out of the cloud. This was backed up by friends who had been burned by stuff like that. We moved away because of the lack of resources to restore from a potential catastrophic failure. It's challenging, and in some cases, they couldn't do it because they didn't have enough resources. For example, if there was a major disaster, and everybody needed their images out of the cloud, they couldn't give them to everybody."

"StorageCraft ShadowXafe should improve the on-premises console management controls and protection and recovery."

"StorageCraft ShadowXafe should improve the on-premises console management controls and protection and recovery."

"I wouldn't use it. It failed me every time I tried to use it in a real-life scenario."

"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."

"Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."

"The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."

"I feel that the product is fairly priced."

"We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."

"As an MSP partner, I believe that the prices are fair."

"In comparison to other vendors, it is a low-cost solution."

"There is an annual license required for this solution and it is priced well."

"They are more expensive than some of the others out there. We have gone away from their cloud due to pricing."