Arcserve UDP vs StorageCraft ShadowXafe [EOL] comparison

"It is a very stable solution...It is a scalable solution."

"The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log onto the client's system to retrieve the information. It is possible to precisely identify the problem's location. The system categorizes and logs every step in a structured manner, selectively displaying only the essential logs. However, to view a comprehensive log, one must access the line machine log and examine the actual client for detailed logging."

"The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too."

"I would recommend it if there is a general case."

"It is easy to configure."

"Arcserve UDP has a good configuration and user interface. It makes the job of an administrator easy."

"The most valuable features of this solution are that I can by just one click, copy and paste anything that I would want. I do not have to restore the whole virtual machine."

"The ease of use is the best feature of the product."

"I like that they have some new devices that are simpler to use because they kind of tie right into the cloud."

"The most valuable feature is the backups."

"We cannot restore each user's mailbox. Each user's mailbox should be independently restorable. Also, this solution is very slow. If you select all of the servers, it runs for a long time... It needs to be faster. Finally, If anything happens to one server we should be able to switch to another server."

"We could not go into granular details of retrieving backup information."

"The initial setup was complex."

"It takes much time to verify and consolidate images for backups."

"A lot of their new technologies are not very good."

"The problem is just reliability. If the promises in the marketing material were realized in real life, it would be the perfect solution, but it's just the reliability issues."

"The tool doesn't provide cloud integration in India."

"One of the biggest drawbacks of Arcserve UDP is that it does not have a single console, making it an area that needs to be considered for improvement."

"Their restoration protocols could be better. I pulled all my clients out of their cloud mostly because I wasn't confident that they could restore out of the cloud. This was backed up by friends who had been burned by stuff like that. We moved away because of the lack of resources to restore from a potential catastrophic failure. It's challenging, and in some cases, they couldn't do it because they didn't have enough resources. For example, if there was a major disaster, and everybody needed their images out of the cloud, they couldn't give them to everybody."

"StorageCraft ShadowXafe should improve the on-premises console management controls and protection and recovery."

"I do not work with the pricing or licensing issues of the solution for our organization."

"The price is based on the number of sockets. We use a four-socket price that includes two servers and the cost is $4,375."

"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."

"I feel that the product is fairly priced."

"It is a bit pricey, considering the reliability problems. If the tool worked flawlessly, the price would be fair, even cheap."

"The pricing of the product can be considered to be reasonable enough for the Asian region."

"The price of StorageCraft ShadowProtect is competitive in the market."

"In comparison to other vendors, it is a low-cost solution."

"They are more expensive than some of the others out there. We have gone away from their cloud due to pricing."