Arcserve UDP vs StorageCraft ShadowXafe [EOL] comparison

"The most valuable features of this solution are that I can by just one click, copy and paste anything that I would want. I do not have to restore the whole virtual machine."

"There are many backup options available in this solution. For example, you are able to do backups of servers, email, OST files, and users. This is a complete backup solution which is very good."

"The ROI is very good because of the speed of the backup."

"The solution has no limitations because it does backup for Linux and Windows."

"Our customers are happy with the product’s functionality."

"It is very stable."

"The data protection functionality is the most valuable feature of this solution."

"Arcserve UDP has a good configuration and user interface. It makes the job of an administrator easy."

"The most valuable feature is the backups."

"I like that they have some new devices that are simpler to use because they kind of tie right into the cloud."

"It takes much time to verify and consolidate images for backups."

"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically. I faced the issue during a crisis situation. However, I haven't faced such a problem again."

"We cannot restore each user's mailbox. Each user's mailbox should be independently restorable. Also, this solution is very slow. If you select all of the servers, it runs for a long time... It needs to be faster. Finally, If anything happens to one server we should be able to switch to another server."

"The tool doesn't provide cloud integration in India."

"We are looking at scaling up to the cloud and using immutable copies on the cloud. Arcserve UDP 8.0 does have the immutable feature supporting AWS, but I'm looking for multi-cloud support. So, I'm waiting for Arcserve to release that in the next release."

"The solution can improve by allowing older versions to support the latest version of the OS."

"The technical support of the product is an area of concern where improvements are required."

"Licensing is an area that needs improvement."

"StorageCraft ShadowXafe should improve the on-premises console management controls and protection and recovery."

"Their restoration protocols could be better. I pulled all my clients out of their cloud mostly because I wasn't confident that they could restore out of the cloud. This was backed up by friends who had been burned by stuff like that. We moved away because of the lack of resources to restore from a potential catastrophic failure. It's challenging, and in some cases, they couldn't do it because they didn't have enough resources. For example, if there was a major disaster, and everybody needed their images out of the cloud, they couldn't give them to everybody."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a four or five out of ten."

"I do not work with the pricing or licensing issues of the solution for our organization."

"Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."

"Pricing is most likely comparable."

"As an MSP partner, I believe that the prices are fair."

"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."

"The price of StorageCraft ShadowProtect is competitive in the market."

"There is an annual license required for this solution and it is priced well."

"They are more expensive than some of the others out there. We have gone away from their cloud due to pricing."