Arcserve UDP vs StorageCraft ShadowXafe [EOL] comparison

"The most valuable features are the replication to the cloud and the deduplication."

"The most valuable feature is the duplication."

"It is a very stable solution...It is a scalable solution."

"We are satisfied with Arcserve UDP. The most important feature that we use and why we choose this product is the RHA feature."

"Our customers are happy with the product’s functionality."

"The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log onto the client's system to retrieve the information. It is possible to precisely identify the problem's location. The system categorizes and logs every step in a structured manner, selectively displaying only the essential logs. However, to view a comprehensive log, one must access the line machine log and examine the actual client for detailed logging."

"The ROI is very good because of the speed of the backup."

"It allows us to back up all the servers and centrally manage them."

"I like that they have some new devices that are simpler to use because they kind of tie right into the cloud."

"The most valuable feature is the backups."

"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically. I faced the issue during a crisis situation. However, I haven't faced such a problem again."

"One of the biggest drawbacks of Arcserve UDP is that it does not have a single console, making it an area that needs to be considered for improvement."

"The product is not user-friendly."

"It should be easier to switch between backup locations. We have multiple data storage locations and sometimes one of those storages need to be replaced. It would be nice if they made it easier to reconfigure the backup configuration."

"Its interface can be improved. I find it unintuitive."

"Licensing is an area that needs improvement."

"In the most recent version of premium plus the replication has been removed, and it should re-added to the solution."

"Every time I change the disc, I have to do a full backup."

"StorageCraft ShadowXafe should improve the on-premises console management controls and protection and recovery."

"Their restoration protocols could be better. I pulled all my clients out of their cloud mostly because I wasn't confident that they could restore out of the cloud. This was backed up by friends who had been burned by stuff like that. We moved away because of the lack of resources to restore from a potential catastrophic failure. It's challenging, and in some cases, they couldn't do it because they didn't have enough resources. For example, if there was a major disaster, and everybody needed their images out of the cloud, they couldn't give them to everybody."

"The solution is priced well compared to other solutions."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a four or five out of ten."

"I do not work with the pricing or licensing issues of the solution for our organization."

"Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."

"In comparison to other vendors, it is a low-cost solution."

"The solution is expensive."

"The pricing of the product can be considered to be reasonable enough for the Asian region."

"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."

"They are more expensive than some of the others out there. We have gone away from their cloud due to pricing."