We performed a comparison between MSP360 Backup and Veeam Backup for Microsoft 365 based on real PeerSpot user reviews.
Find out in this report how the two Cloud Backup solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."
"It has allowed me to implement a cost effective, highly configurable solution."
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."
"The solution is simple to use and easy to configure."
"MSP360 Backup's most valuable feature is its backup interface."
"The initial setup is very easy. It's not overly complex."
"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."
"The scalability is good."
"The most valuable feature of this solution is the replication functionality."
"Veeam Backup for Microsoft 365 is reliable and easy to use."
"Once you set it up, it works very well. You do not have to go back to reconfigure it– it is very easy to use"
"One of the main features of the solution is it is easy to use."
"The product offers good stability."
"I have used the technical support a few times and they've been reasonably helpful."
"The most valuable feature is the built-in integration with Office 365, which helps us protect email accounts and servers. We use it on virtual servers on the cloud with Azure, or we can use an agent on physical servers."
"The product could be more user-friendly."
"The solution's pricing is very high."
"The restore time could improve. When we had an issue the restore time was lengthy."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"The graphics are looking a bit old and should be updated."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
"We have found that there is a limitation in this solution where it only takes the backup of users who are using Office 365 Enterprise email IDs. We have many users in management and approximately 50 other users who are using Office 365 of which Veeam is able to capture the backup. However, for the other users who are on the local email server at that time, the solution is not able to capture the backup."
"When you add a new site for backup, it gives you a notice that there is a new site, but the way you select that and configure that could be slightly better. It works, but it is not always very clear. For example, for the URL, you need to hover over the title or the name of the site. You should see it immediately on the screen. It should have a better user interface for selecting what you want to back up so that you get a more clear overview of the sites that are there and the ones that you want to combine in a backup. Its user interface should be more user-friendly. It has a lot of scrolling and doesn't give you a complete overview when needed. That's the main thing why it is not very user-friendly. It should have a better user interface."
"It's a new product. It's not mature."
"The solution needs to introduce more features."
"They need to enable the encryption of backups so that nobody can gain access unless they have encryption details."
"The solution could improve scalability, both in terms of more storage and users. These two attributes are quite important when you talk about good scalability."
"They need more documentation, awareness, and assistance."
"It requires quite an amount of infrastructure. You have to set up the instance, and you need to know quite a bit about Microsoft 365 authentication. For some customers, it is a challenge."
More Veeam Backup for Microsoft 365 Pricing and Cost Advice →
MSP360 Backup is ranked 25th in Cloud Backup with 15 reviews while Veeam Backup for Microsoft 365 is ranked 6th in Cloud Backup with 57 reviews. MSP360 Backup is rated 8.0, while Veeam Backup for Microsoft 365 is rated 8.2. The top reviewer of MSP360 Backup writes "The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support". On the other hand, the top reviewer of Veeam Backup for Microsoft 365 writes "Useful instant backup and resort, reliable and responsive support". MSP360 Backup is most compared with Veeam Backup & Replication, N-able Cove Data Protection, Acronis Cyber Protect, NinjaOne and AvePoint Cloud Backup, whereas Veeam Backup for Microsoft 365 is most compared with AvePoint Cloud Backup, Acronis Cyber Protect, Commvault Cloud, Cirrus Backup and Veeam Backup & Replication. See our MSP360 Backup vs. Veeam Backup for Microsoft 365 report.
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