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Mimecast Email and Collaboration Threat Protection vs Palo Alto Networks DNS Security comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Mimecast Email and Collabor...
Average Rating
8.0
Reviews Sentiment
5.9
Number of Reviews
39
Ranking in other categories
Email Archiving (2nd), Secure Web Gateways (SWG) (17th), Office 365 Protection (2nd), Secure Email Gateway (SEG) (3rd)
Palo Alto Networks DNS Secu...
Average Rating
8.6
Reviews Sentiment
6.1
Number of Reviews
16
Ranking in other categories
Domain Name System (DNS) Security (3rd)
 

Mindshare comparison

Mimecast Email and Collaboration Threat Protection and Palo Alto Networks DNS Security aren’t in the same category and serve different purposes. Mimecast Email and Collaboration Threat Protection is designed for Secure Email Gateway (SEG) and holds a mindshare of 16.6%, up 11.1% compared to last year.
Palo Alto Networks DNS Security, on the other hand, focuses on Domain Name System (DNS) Security, holds 8.1% mindshare, down 9.8% since last year.
Secure Email Gateway (SEG) Mindshare Distribution
ProductMindshare (%)
Mimecast Email and Collaboration Threat Protection16.6%
Proofpoint Email Protection19.9%
Microsoft Defender for Office 36518.3%
Other45.2%
Secure Email Gateway (SEG)
Domain Name System (DNS) Security Mindshare Distribution
ProductMindshare (%)
Palo Alto Networks DNS Security8.1%
Cisco Umbrella18.7%
Infoblox Advanced DNS Protection9.4%
Other63.800000000000004%
Domain Name System (DNS) Security
 

Featured Reviews

HS
Email Security Engineer at Logic Infosecurity
Experience high detection and user-friendly policies with reliable email security implementation
The system is not user-friendly because you have to create policies that are mapped in a dictionary. As an IT engineer, I understand how it works, but explaining it to another IT person can be difficult. Having more user-friendly dashboards would improve the work experience. In Mimecast Email Security, checking policies in the dictionary or gateway is very complicated, and not everyone understands this process. If you examine the Check Point portal, it's user-friendly with easily accessible tabs that anyone can explore. With Mimecast Email Security, making changes might impact existing mailboxes. The portal is complicated compared to Check Point's user-friendly interface.
Andres Briceño - PeerSpot reviewer
Cybersecurity Coordinator at Pronaca
Comprehensive security protects networks effectively while support excels
The main feature of the Palo Alto Networks DNS Security protects our network from external attacks, malware, and data theft. I use the DNS Security's real-time threat intelligence, as it's a feature that works in real-time in the firewalls. Because we configured this real-time help feature in our firewalls, this feature works during internal navigation to the internet. If we have a virus or malware in our network, the firewall detects this threat and protects our network. DNS Security protects us against threats, malware, and malicious domains or malicious navigation to the internet. The threat analytics has helped us because it works together with the SOC analytics and the platform manager, so this has affected our approach to zero-day vulnerabilities and threat updates. The reporting and analytics tools help provide insights into trends and threat vectors. We configured a dashboard where we can see all threat preventions and DNS Securities. If the SOC analytics detect threats or anomalies in the dashboard, we work quickly to prevent these threats.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product is good; to date, we have not faced any challenges."
"The most valuable feature is the DMARC Analyzer."
"Mimecast Mailbox Community is an email gateway required for every organization, regardless of size."
"Mimecast is a brilliant product; it works very well, I have very seldomly, if ever, had any problems with it, and it does exactly what it promises to do."
"I have always found Mimecast to be very responsive; for example, if we see something come through, they address it and it helps to sort out the issues."
"Mimecast is pretty good, even if you're on Office 365."
"The product is good. To date, we have not faced any challenges."
"Email security is the most valuable feature of the solution."
"The product is easy to install."
"So, in general, it's very stable because the process to deliver new features and new releases in not so long...I rate the scalability a nine out of ten."
"The support team has good knowledge about the solution."
"I think it's easy to manage Palo Alto Networks DNS Security compared to other firewalls, and the feature set is really good."
"DNS security is required to filter out the DNS traffic, any DNS-based attacks, DNS DDoS attacks, and DNS amplification attacks."
"Palo Alto Networks DNS Security is a stable solution."
"We now have insight into our DNS requests and we can actively see how many thousands of malicious requests have gotten knocked down in the last day or week that we didn't know before."
"The stability is excellent and the product is very mature."
 

Cons

"The lock in is very, very tight. It is impossible to move out of Mimecast to a different product, like Proofpoint or 365 ATP, and keep the chain of custody for every email that I've archived."
"The filtering needs more flexibility."
"Mimecast need to ensure that the body text format is correctly handled and that images are properly embedded in the body text."
"From an administrative point of view, Mimecast is a little bit cumbersome and difficult."
"The solution's console interface was recently changed for the admins, but the previous one was much better because we could open tabs on it."
"The feature that should be included is to remove the block on the encrypted files."
"The price could be better, it should be reduced."
"Their support should be improved. They are notorious for sending you to knowledge-based articles rather than actually talking to you about the problem you're reporting."
"There should be an on-premise version of this solution."
"The solution’s scalability could be improved."
"We would like to have cloud-based management."
"Pricing is one of the areas of concern in Palo Alto Networks DNS Security since it is an expensive product. I feel that the product's pricing is an area that could be improved."
"The solution can capture more market if made more cost-competitive than Infoblox or Cisco Umbrella."
"I have found customer service to be quite problematic. The support is often outsourced, leading to delayed response times."
"Every vendor that sells DNS or firewalls needs to be able to protect against DNS look-up attacks and DNS naming hacks. This is true of Palo Alto as well as others."
"Sometimes, it blocks legitimate traffic for custom applications, requiring manual intervention."
 

Pricing and Cost Advice

"Compared to the other products in the market, it is neither cheap but nor very expensive. I would rate it somewhere in the middle, 5 out of 10."
"I'm always going to say the price needs to be lower, but it's reasonable."
"Two subscription options are currently offered: monthly and yearly. My suggestion is to opt for the yearly subscription as it can give some discount. The pricing isn't high as other cloud solutions are pricier than Microsoft's offerings."
"Compared to the other solutions in the market, Mimecast Email Security with Targeted Threat Protection's pricing is fine."
"It is a bit expensive."
"The solution is expensive."
"The product has good pricing in terms of return on investment."
"The price of Mimecast Mailbox Continuity is expensive."
"There is an annual license for the solution and I am satisfied with the pricing."
"It is not an expensive solution."
"The product is expensive compared to Fortinet."
"The product is expensive. My company makes payments on a quarterly basis towards the solution's costs."
"Palo Alto Networks DNS Security is an expensive product. I rate the product's pricing an eight on a scale of one to ten, where one is cheap, and ten points are expensive."
"There aren't many vendors offering DNS security solutions, but generally, Palo Alto subscriptions tend to be more expensive than other security vendors."
"If one is very cheap and ten is very expensive, I rate the tool's price as two."
"The solution's pricing is equal to Cisco AMP or Cisco Umbrella."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
9%
Comms Service Provider
6%
Government
6%
Financial Services Firm
16%
Manufacturing Company
11%
Computer Software Company
9%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise11
Large Enterprise13
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise10
 

Questions from the Community

What needs improvement with Mimecast Email Security with Targeted Threat Protection?
There is room for improvement since new threats are emerging. Considering the availability of new features would be worthwhile. Mimecast Email Security is somewhat expensive compared to the competi...
What needs improvement with Palo Alto Networks DNS Security?
DNS Security protects us against threats, malware, and malicious domains or malicious navigation to the internet, which is where it can be improved the best. Palo Alto helps us with support, so I d...
What is your primary use case for Palo Alto Networks DNS Security?
I can describe my use cases for Palo Alto Networks DNS Security, which is used for protecting our network. I use this product, Palo Alto Networks DNS Security, with Palo Alto firewalls.
 

Also Known As

Mimecast Email Security with Targeted Threat Protection, Mimecast Web Security, Mimecast Mailbox Continuity, Mimecast Advanced Email Security
No data available
 

Overview

 

Sample Customers

Azizi Developments, Affinity Credit Union, Aftercare, Al Abbar Group
Information Not Available
Find out what your peers are saying about Microsoft, Proofpoint, Mimecast and others in Secure Email Gateway (SEG). Updated: April 2026.
889,855 professionals have used our research since 2012.