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Mimecast Email and Collaboration Threat Protection vs Palo Alto Networks DNS Security comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Mimecast Email and Collabor...
Average Rating
8.0
Reviews Sentiment
5.9
Number of Reviews
39
Ranking in other categories
Email Archiving (2nd), Secure Web Gateways (SWG) (20th), Office 365 Protection (3rd), Secure Email Gateway (SEG) (4th)
Palo Alto Networks DNS Secu...
Average Rating
8.6
Reviews Sentiment
6.1
Number of Reviews
16
Ranking in other categories
Domain Name System (DNS) Security (4th)
 

Mindshare comparison

Mimecast Email and Collaboration Threat Protection and Palo Alto Networks DNS Security aren’t in the same category and serve different purposes. Mimecast Email and Collaboration Threat Protection is designed for Secure Email Gateway (SEG) and holds a mindshare of 16.6%, up 11.6% compared to last year.
Palo Alto Networks DNS Security, on the other hand, focuses on Domain Name System (DNS) Security, holds 7.6% mindshare, down 10.3% since last year.
Secure Email Gateway (SEG) Market Share Distribution
ProductMarket Share (%)
Mimecast Advanced Email Security16.6%
Microsoft Defender for Office 36521.5%
Proofpoint Email Protection20.8%
Other41.099999999999994%
Secure Email Gateway (SEG)
Domain Name System (DNS) Security Market Share Distribution
ProductMarket Share (%)
Palo Alto Networks DNS Security7.6%
Cisco Umbrella20.8%
Infoblox Advanced DNS Protection11.5%
Other60.1%
Domain Name System (DNS) Security
 

Featured Reviews

HS
Email Security Engineer at Logic Infosecurity
Experience high detection and user-friendly policies with reliable email security implementation
The system is not user-friendly because you have to create policies that are mapped in a dictionary. As an IT engineer, I understand how it works, but explaining it to another IT person can be difficult. Having more user-friendly dashboards would improve the work experience. In Mimecast Email Security, checking policies in the dictionary or gateway is very complicated, and not everyone understands this process. If you examine the Check Point portal, it's user-friendly with easily accessible tabs that anyone can explore. With Mimecast Email Security, making changes might impact existing mailboxes. The portal is complicated compared to Check Point's user-friendly interface.
Andres Briceño - PeerSpot reviewer
Cybersecurity Coordinator at Pronaca
Comprehensive security protects networks effectively while support excels
The main feature of the Palo Alto Networks DNS Security protects our network from external attacks, malware, and data theft. I use the DNS Security's real-time threat intelligence, as it's a feature that works in real-time in the firewalls. Because we configured this real-time help feature in our firewalls, this feature works during internal navigation to the internet. If we have a virus or malware in our network, the firewall detects this threat and protects our network. DNS Security protects us against threats, malware, and malicious domains or malicious navigation to the internet. The threat analytics has helped us because it works together with the SOC analytics and the platform manager, so this has affected our approach to zero-day vulnerabilities and threat updates. The reporting and analytics tools help provide insights into trends and threat vectors. We configured a dashboard where we can see all threat preventions and DNS Securities. If the SOC analytics detect threats or anomalies in the dashboard, we work quickly to prevent these threats.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product is good. To date, we have not faced any challenges."
"URL inspection works pretty well."
"I would rate Mimecast Email Security a nine out of ten."
"The initial setup is very straightforward."
"The solution is pretty straightforward to use and easy to set up."
"In terms of efficacy, Proofpoint is better than Mimecast, though it's a little difficult to manage."
"The solution's performance is good."
"It does a good job for us, and its admin console is easy to use."
"The most valuable features of DNS Security include its ability to protect against command and control traffic, anonymizers, newly registered domains, and DNS tunneling."
"DNS sinkhole is a valuable feature."
"The most valuable features of the solution are DNSSEC and the domain generation algorithm."
"Palo Alto Networks DNS Security is a stable solution."
"The support team has good knowledge about the solution."
"DNS security is required to filter out the DNS traffic, any DNS-based attacks, DNS DDoS attacks, and DNS amplification attacks."
"The product is easy to install."
"The main feature of the Palo Alto Networks DNS Security protects our network from external attacks, malware, and data theft."
 

Cons

"While it's quick and easy, the initial setup could be more user-friendly."
"The product's interface could be improved to be more user-friendly."
"Mimecast need to ensure that the body text format is correctly handled and that images are properly embedded in the body text."
"Certainly, the primary area needing improvement is Mimecast's customer support. Our experience as Mimecast customers has been less than satisfactory. Even when raising a priority ticket, the response time is unacceptably long, often taking around five to six hours. This level of service is disappointing. Additionally, there have been recurring service disruptions in the UK region, leading to extended email delays due to various service issues. This year alone, we've encountered such problems on approximately four occasions."
"The price of the solution is expensive. It can improve by reducing the price."
"Its pricing can be improved. It is a bit expensive."
"From an administrative point of view, Mimecast is a little bit cumbersome and difficult. It's not something that the end-user can easily find navigate themselves."
"The solution's console interface was recently changed for the admins, but the previous one was much better because we could open tabs on it."
"The product should provide email protection."
"I'm not really sure what needs improvement. The only hiccup I've really seen is a couple of the DNS requests get flagged as the Sophos traffic instead of DNS traffic, but that's more of their app detection in the DNS Security. I haven't really seen any issues with the DNS security."
"Every vendor that sells DNS or firewalls needs to be able to protect against DNS look-up attacks and DNS naming hacks. This is true of Palo Alto as well as others."
"The pricing of the Palo Alto Networks DNS Security is very high."
"The solution can capture more market if made more cost-competitive than Infoblox or Cisco Umbrella."
"I have found customer service to be quite problematic. The support is often outsourced, leading to delayed response times."
"With Palo Alto Networks DNS Security, sometimes the DNS clients don't work well, and they get disconnected, making it an area where improvements are required."
"The installation is more complex because the solution has another approach to security."
 

Pricing and Cost Advice

"Two subscription options are currently offered: monthly and yearly. My suggestion is to opt for the yearly subscription as it can give some discount. The pricing isn't high as other cloud solutions are pricier than Microsoft's offerings."
"The product price is moderate. I rate the pricing a five out of ten."
"Compared to the other solutions in the market, Mimecast Email Security with Targeted Threat Protection's pricing is fine."
"For what it is, the product is overpriced."
"It's an expensive solution."
"Its price is in the middle range. It is a structured licensing model where there are various components that you can add or choose to add or not."
"The price of Mimecast Mailbox Continuity is expensive."
"The licensing costs are per-user for the product that you get with them."
"There aren't many vendors offering DNS security solutions, but generally, Palo Alto subscriptions tend to be more expensive than other security vendors."
"The product is expensive. My company makes payments on a quarterly basis towards the solution's costs."
"It is not an expensive solution."
"The product is expensive compared to Fortinet."
"There is an annual license for the solution and I am satisfied with the pricing."
"The solution's pricing is equal to Cisco AMP or Cisco Umbrella."
"If one is very cheap and ten is very expensive, I rate the tool's price as two."
"Palo Alto Networks DNS Security is an expensive product. I rate the product's pricing an eight on a scale of one to ten, where one is cheap, and ten points are expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
8%
Manufacturing Company
6%
Comms Service Provider
5%
Financial Services Firm
14%
Manufacturing Company
11%
Computer Software Company
10%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise11
Large Enterprise13
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise10
 

Questions from the Community

What do you like most about Mimecast Email Security with Targeted Threat Protection?
The interface of this solution is very easy to navigate and user-friendly. There is no delivery in email and other communications, making it reliable. The configuration is relatively easy.
What needs improvement with Mimecast Email Security with Targeted Threat Protection?
There is room for improvement since new threats are emerging. Considering the availability of new features would be worthwhile. Mimecast Email Security is somewhat expensive compared to the competi...
What needs improvement with Palo Alto Networks DNS Security?
DNS Security protects us against threats, malware, and malicious domains or malicious navigation to the internet, which is where it can be improved the best. Palo Alto helps us with support, so I d...
What is your primary use case for Palo Alto Networks DNS Security?
I can describe my use cases for Palo Alto Networks DNS Security, which is used for protecting our network. I use this product, Palo Alto Networks DNS Security, with Palo Alto firewalls.
 

Also Known As

Mimecast Email Security with Targeted Threat Protection, Mimecast Web Security, Mimecast Mailbox Continuity, Mimecast Advanced Email Security
No data available
 

Overview

 

Sample Customers

Azizi Developments, Affinity Credit Union, Aftercare, Al Abbar Group
Information Not Available
Find out what your peers are saying about Microsoft, Proofpoint, Abnormal AI and others in Secure Email Gateway (SEG). Updated: February 2026.
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