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Mimecast Email and Collaboration Threat Protection vs Palo Alto Networks DNS Security comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Mimecast Email and Collabor...
Average Rating
8.0
Reviews Sentiment
5.9
Number of Reviews
39
Ranking in other categories
Email Archiving (2nd), Secure Web Gateways (SWG) (15th), Office 365 Protection (2nd), Secure Email Gateway (SEG) (3rd)
Palo Alto Networks DNS Secu...
Average Rating
8.6
Reviews Sentiment
6.1
Number of Reviews
16
Ranking in other categories
Domain Name System (DNS) Security (4th)
 

Mindshare comparison

Mimecast Email and Collaboration Threat Protection and Palo Alto Networks DNS Security aren’t in the same category and serve different purposes. Mimecast Email and Collaboration Threat Protection is designed for Secure Email Gateway (SEG) and holds a mindshare of 15.1%, up 11.7% compared to last year.
Palo Alto Networks DNS Security, on the other hand, focuses on Domain Name System (DNS) Security, holds 9.1% mindshare, down 9.7% since last year.
Secure Email Gateway (SEG) Mindshare Distribution
ProductMindshare (%)
Mimecast Email and Collaboration Threat Protection15.1%
Proofpoint Email Protection19.0%
Microsoft Defender for Office 36516.1%
Other49.8%
Secure Email Gateway (SEG)
Domain Name System (DNS) Security Mindshare Distribution
ProductMindshare (%)
Palo Alto Networks DNS Security9.1%
Cisco Umbrella17.5%
Infoblox Advanced DNS Protection7.3%
Other66.1%
Domain Name System (DNS) Security
 

Featured Reviews

HS
Email Security Engineer at Logic Infosecurity
Experience high detection and user-friendly policies with reliable email security implementation
The system is not user-friendly because you have to create policies that are mapped in a dictionary. As an IT engineer, I understand how it works, but explaining it to another IT person can be difficult. Having more user-friendly dashboards would improve the work experience. In Mimecast Email Security, checking policies in the dictionary or gateway is very complicated, and not everyone understands this process. If you examine the Check Point portal, it's user-friendly with easily accessible tabs that anyone can explore. With Mimecast Email Security, making changes might impact existing mailboxes. The portal is complicated compared to Check Point's user-friendly interface.
Andres Briceño - PeerSpot reviewer
Cybersecurity Coordinator at Pronaca
Comprehensive security protects networks effectively while support excels
The main feature of the Palo Alto Networks DNS Security protects our network from external attacks, malware, and data theft. I use the DNS Security's real-time threat intelligence, as it's a feature that works in real-time in the firewalls. Because we configured this real-time help feature in our firewalls, this feature works during internal navigation to the internet. If we have a virus or malware in our network, the firewall detects this threat and protects our network. DNS Security protects us against threats, malware, and malicious domains or malicious navigation to the internet. The threat analytics has helped us because it works together with the SOC analytics and the platform manager, so this has affected our approach to zero-day vulnerabilities and threat updates. The reporting and analytics tools help provide insights into trends and threat vectors. We configured a dashboard where we can see all threat preventions and DNS Securities. If the SOC analytics detect threats or anomalies in the dashboard, we work quickly to prevent these threats.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Mimecast is a brilliant product; it works very well, I have very seldomly, if ever, had any problems with it, and it does exactly what it promises to do."
"The security on offer is very good."
"The most valuable feature of Mimecast Mailbox Continuity is real-time alerts."
"It has all the features required for distribution, such as the ability to mail."
"In terms of technical superiority and the product itself, there are no complaints."
"The security is pretty good, and that's why we're going to upgrade to an even more advanced package. We used it when we had a power issue, and it works. It has been pretty reliable, and the support has been quite good."
"The product is good; to date, we have not faced any challenges."
"If I had to mention one or two things that bring the biggest benefit, I would say the security of the emails and dealing with everything."
"When comparing other cloud-based DNS security solutions to this one I have found the main beneficial feature in this solution to be we do not need to change our architecture."
"The product is easy to install."
"The support team has good knowledge about the solution."
"This product is used in our organization to prevent all of the potential threats that we expect from the internet, including everything that can reach the end-user from the internet, and it is beneficial for us because we are in the process of migrating everything from on-premises to the cloud."
"DNS sinkhole is a valuable feature."
"The stability is excellent and the product is very mature."
"So, in general, it's very stable because the process to deliver new features and new releases in not so long...I rate the scalability a nine out of ten."
"We now have insight into our DNS requests and we can actively see how many thousands of malicious requests have gotten knocked down in the last day or week that we didn't know before."
 

Cons

"We have subscribed to an archival service, and yet, when we have to get our data out, we have to pay a fee to get our own data."
"The installation is not so straightforward."
"Certainly, the primary area needing improvement is Mimecast's customer support. Our experience as Mimecast customers has been less than satisfactory. Even when raising a priority ticket, the response time is unacceptably long, often taking around five to six hours. This level of service is disappointing. Additionally, there have been recurring service disruptions in the UK region, leading to extended email delays due to various service issues. This year alone, we've encountered such problems on approximately four occasions."
"The interface and the documentation could be improved. They can also include some more training resources and content like video. While setting things up, I had to search for the information quite a bit. It took me time to find the correct way to do something. The information is there, but it is sort of all over the place. They can create a better help knowledge base or help portal. It retains your email for 45 days. They can maybe increase this duration."
"The detection rates are an area for improvement."
"Technical support has been slower than it was in the past, likely due to the pandemic."
"Many of our users complain that the system is blocking too many attachments. It's a good practice from a security perspective, but our users think Mimecast is doing too much. It might be something we'll have to adjust."
"Its pricing can be improved. It is a bit expensive."
"The product is not as stable as other solutions, such as Cisco Umbrella, Infoblox, and EfficientIP."
"We would like to have cloud-based management."
"The only hiccup I've really seen is a couple of the DNS requests get flagged as the Sophos traffic instead of DNS traffic, but that's more of their app detection in the DNS Security."
"With Palo Alto Networks DNS Security, sometimes the DNS clients don't work well, and they get disconnected, making it an area where improvements are required."
"The solution’s scalability could be improved."
"The scalability can be improved."
"The number of hotfixes indicates that there are many bugs in the new releases. Comparing a few years earlier, a release contained much fewer hotfixes."
"We would like to have cloud-based management."
 

Pricing and Cost Advice

"It's an expensive solution."
"I'm always going to say the price needs to be lower, but it's reasonable."
"The price of Mimecast Mailbox Continuity is expensive."
"The product price is moderate. I rate the pricing a five out of ten."
"The solution is expensive."
"Compared to the other products in the market, it is neither cheap but nor very expensive. I would rate it somewhere in the middle, 5 out of 10."
"The licensing costs are per-user for the product that you get with them."
"For what it is, the product is overpriced."
"If one is very cheap and ten is very expensive, I rate the tool's price as two."
"It is not an expensive solution."
"The solution's pricing is equal to Cisco AMP or Cisco Umbrella."
"The product is expensive compared to Fortinet."
"Palo Alto Networks DNS Security is an expensive product. I rate the product's pricing an eight on a scale of one to ten, where one is cheap, and ten points are expensive."
"There aren't many vendors offering DNS security solutions, but generally, Palo Alto subscriptions tend to be more expensive than other security vendors."
"There is an annual license for the solution and I am satisfied with the pricing."
"The product is expensive. My company makes payments on a quarterly basis towards the solution's costs."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
8%
Comms Service Provider
6%
Government
6%
Financial Services Firm
15%
Manufacturing Company
11%
Computer Software Company
9%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise11
Large Enterprise13
By reviewers
Company SizeCount
Small Business6
Large Enterprise10
 

Questions from the Community

What needs improvement with Mimecast Email Security with Targeted Threat Protection?
There is room for improvement since new threats are emerging. Considering the availability of new features would be worthwhile. Mimecast Email Security is somewhat expensive compared to the competi...
What needs improvement with Palo Alto Networks DNS Security?
DNS Security protects us against threats, malware, and malicious domains or malicious navigation to the internet, which is where it can be improved the best. Palo Alto helps us with support, so I d...
What is your primary use case for Palo Alto Networks DNS Security?
I can describe my use cases for Palo Alto Networks DNS Security, which is used for protecting our network. I use this product, Palo Alto Networks DNS Security, with Palo Alto firewalls.
What advice do you have for others considering Palo Alto Networks DNS Security?
I don't have experience with Palo Alto Networks AutoFocus. Regarding the DNS Security, I have firewalls with the DNS Security module in the firewall. DNS Security is something we configure in our f...
 

Also Known As

Mimecast Email Security with Targeted Threat Protection, Mimecast Web Security, Mimecast Mailbox Continuity, Mimecast Advanced Email Security
No data available
 

Overview

 

Sample Customers

Azizi Developments, Affinity Credit Union, Aftercare, Al Abbar Group
Information Not Available
Find out what your peers are saying about Proofpoint, Microsoft, Mimecast and others in Secure Email Gateway (SEG). Updated: May 2026.
896,563 professionals have used our research since 2012.