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Mimecast Advanced Email Security vs Palo Alto Networks DNS Security comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Mimecast Advanced Email Sec...
Average Rating
8.0
Reviews Sentiment
5.9
Number of Reviews
44
Ranking in other categories
Email Archiving (2nd), Email Security (4th), Office 365 Protection (2nd), Secure Email Gateway (SEG) (3rd)
Palo Alto Networks DNS Secu...
Average Rating
8.6
Reviews Sentiment
6.1
Number of Reviews
16
Ranking in other categories
Domain Name System (DNS) Security (3rd)
 

Mindshare comparison

Mimecast Advanced Email Security and Palo Alto Networks DNS Security aren’t in the same category and serve different purposes. Mimecast Advanced Email Security is designed for Secure Email Gateway (SEG) and holds a mindshare of 14.6%, up 12.6% compared to last year.
Palo Alto Networks DNS Security, on the other hand, focuses on Domain Name System (DNS) Security, holds 9.8% mindshare, up 8.8% since last year.
Secure Email Gateway (SEG) Mindshare Distribution
ProductMindshare (%)
Mimecast Advanced Email Security14.6%
Proofpoint Email Protection18.3%
Microsoft Defender for Office 36514.8%
Other52.3%
Secure Email Gateway (SEG)
Domain Name System (DNS) Security Mindshare Distribution
ProductMindshare (%)
Palo Alto Networks DNS Security9.8%
Cisco Umbrella17.1%
Infoblox Advanced DNS Protection6.2%
Other66.9%
Domain Name System (DNS) Security
 

Featured Reviews

Avinash Mishra - PeerSpot reviewer
Manager - EUC at Finthrive
Advanced email filtering has blocked massive spam volumes and prevents unauthorized data leaks
Improvements for Mimecast Advanced Email Security include enhancing the user interface and accessibility, particularly regarding admin capabilities to add or modify user accounts. Streamlining this could improve overall usability and security management for users. Reporting is another area needing improvement in Mimecast Advanced Email Security, as the reports provided are not very easy to decipher. With artificial intelligence being integrated into various tools including Mimecast Advanced Email Security, I believe there is potential to enhance functionality, enabling users to ask specific questions and retrieve concise answers instead of overwhelming data. I choose a nine for Mimecast Advanced Email Security because improvements such as better user interface and artificial intelligence integration features would greatly enhance its usability. While no tool is perfect, these adjustments could greatly elevate Mimecast Advanced Email Security's capabilities.
Andres Briceño - PeerSpot reviewer
Cybersecurity Coordinator at Pronaca
Comprehensive security protects networks effectively while support excels
The main feature of the Palo Alto Networks DNS Security protects our network from external attacks, malware, and data theft. I use the DNS Security's real-time threat intelligence, as it's a feature that works in real-time in the firewalls. Because we configured this real-time help feature in our firewalls, this feature works during internal navigation to the internet. If we have a virus or malware in our network, the firewall detects this threat and protects our network. DNS Security protects us against threats, malware, and malicious domains or malicious navigation to the internet. The threat analytics has helped us because it works together with the SOC analytics and the platform manager, so this has affected our approach to zero-day vulnerabilities and threat updates. The reporting and analytics tools help provide insights into trends and threat vectors. We configured a dashboard where we can see all threat preventions and DNS Securities. If the SOC analytics detect threats or anomalies in the dashboard, we work quickly to prevent these threats.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I have been satisfied with Mimecast Email Security as a good solution."
"The platform's most valuable features are journaling and email archiving, effectively stopping phishing attacks."
"The solution is stable and reliable. There are no bugs or glitches, and it doesn't crash or freeze."
"The security is pretty good, and that's why we're going to upgrade to an even more advanced package. We used it when we had a power issue, and it works. It has been pretty reliable, and the support has been quite good."
"It has all the features required for distribution, such as the ability to mail."
"It does a good job for us, and its admin console is easy to use."
"The solution is scalable."
"Mimecast has some good support services in place."
"I would rate the scalability a nine out of ten."
"The most valuable features of the solution are DNSSEC and the domain generation algorithm."
"The most valuable features of DNS Security include its ability to protect against command and control traffic, anonymizers, newly registered domains, and DNS tunneling."
"So, in general, it's very stable because the process to deliver new features and new releases in not so long...I rate the scalability a nine out of ten."
"DNS security is required to filter out the DNS traffic, any DNS-based attacks, DNS DDoS attacks, and DNS amplification attacks."
"The solution's most valuable features are data exfiltration and DNS tunneling."
"A lot is working well."
"Palo Alto Networks DNS Security is a stable solution."
 

Cons

"Their support should be improved. They are notorious for sending you to knowledge-based articles rather than actually talking to you, but that is, unfortunately, kind of becoming a trend with everything. In terms of features, I haven't had any complaints. However, I don't like the fact they moved to a paid training subscription model. They used to have a lot of free webinars for training, but they have started to charge for them in the past year."
"The interface isn't the best. How everything works on the back end is confusing."
"Mimecast need to ensure that the body text format is correctly handled and that images are properly embedded in the body text."
"Technical support has been slower than it was in the past, likely due to the pandemic."
"The lock in is very, very tight. It is impossible to move out of Mimecast to a different product, like Proofpoint or 365 ATP, and keep the chain of custody for every email that I've archived."
"Certainly, the primary area needing improvement is Mimecast's customer support. Our experience as Mimecast customers has been less than satisfactory. Even when raising a priority ticket, the response time is unacceptably long, often taking around five to six hours. This level of service is disappointing. Additionally, there have been recurring service disruptions in the UK region, leading to extended email delays due to various service issues. This year alone, we've encountered such problems on approximately four occasions."
"The solution is expensive in comparison to similar solutions."
"External security features need improvement."
"The product should provide email protection."
"Pricing is one of the areas of concern in Palo Alto Networks DNS Security since it is an expensive product. I feel that the product's pricing is an area that could be improved."
"Palo Alto should explore agentless approaches to integrate DNS Security more easily and efficiently."
"I'm not really sure what needs improvement. The only hiccup I've really seen is a couple of the DNS requests get flagged as the Sophos traffic instead of DNS traffic, but that's more of their app detection in the DNS Security. I haven't really seen any issues with the DNS security."
"The scalability can be improved."
"Sometimes, it blocks legitimate traffic for custom applications, requiring manual intervention."
"The solution can capture more market if made more cost-competitive than Infoblox or Cisco Umbrella."
"The pricing of the Palo Alto Networks DNS Security is very high."
 

Pricing and Cost Advice

"It's an expensive solution."
"For what it is, the product is overpriced."
"The price of Mimecast Mailbox Continuity is expensive."
"The customers can select the license packages as per their requirements."
"Its price is in the middle range. It is a structured licensing model where there are various components that you can add or choose to add or not."
"The solution is expensive."
"The product price is moderate. I rate the pricing a five out of ten."
"The licensing costs are per-user for the product that you get with them."
"There is an annual license for the solution and I am satisfied with the pricing."
"The solution's pricing is equal to Cisco AMP or Cisco Umbrella."
"There aren't many vendors offering DNS security solutions, but generally, Palo Alto subscriptions tend to be more expensive than other security vendors."
"Palo Alto Networks DNS Security is an expensive product. I rate the product's pricing an eight on a scale of one to ten, where one is cheap, and ten points are expensive."
"If one is very cheap and ten is very expensive, I rate the tool's price as two."
"It is not an expensive solution."
"The product is expensive compared to Fortinet."
"The product is expensive. My company makes payments on a quarterly basis towards the solution's costs."
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Financial Services Firm
9%
Construction Company
9%
Outsourcing Company
8%
Financial Services Firm
14%
Manufacturing Company
11%
Computer Software Company
9%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise12
Large Enterprise20
By reviewers
Company SizeCount
Small Business6
Large Enterprise10
 

Questions from the Community

What needs improvement with Mimecast Email Security with Targeted Threat Protection?
There is room for improvement since new threats are emerging. Considering the availability of new features would be worthwhile. Mimecast Email Security is somewhat expensive compared to the competi...
What needs improvement with Palo Alto Networks DNS Security?
DNS Security protects us against threats, malware, and malicious domains or malicious navigation to the internet, which is where it can be improved the best. Palo Alto helps us with support, so I d...
What is your primary use case for Palo Alto Networks DNS Security?
I can describe my use cases for Palo Alto Networks DNS Security, which is used for protecting our network. I use this product, Palo Alto Networks DNS Security, with Palo Alto firewalls.
What advice do you have for others considering Palo Alto Networks DNS Security?
I don't have experience with Palo Alto Networks AutoFocus. Regarding the DNS Security, I have firewalls with the DNS Security module in the firewall. DNS Security is something we configure in our f...
 

Also Known As

Mimecast Email Security with Targeted Threat Protection, Mimecast Web Security, Mimecast Mailbox Continuity, Email and Collaboration Threat Protection
No data available
 

Overview

 

Sample Customers

Hewlett-Packard Company (HP), Cushman and Wakefield, PIB Group, Swissport
Information Not Available
Find out what your peers are saying about Proofpoint, Microsoft, Mimecast and others in Secure Email Gateway (SEG). Updated: July 2026.
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