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Mimecast Insider Risk Management and Data Protection vs Trellix Active Response comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
Mimecast's solution improves security and efficiency, saving time, reducing data leaks, and automating manual tasks into workflows.
Sentiment score
3.8
Trellix Active Response improved threat detection, reduced incident response times, increased efficiency, and enhanced productivity with an intuitive interface.
Mimecast Insider Risk Management and Data Protection eases the workload through automation, through policies and rules that are pre-configured to handle complex tasks that would take hours and days for a team to initiate.
Senior Service Desk Engineer at a comms service provider with 201-500 employees
With Mimecast Insider Risk Management and Data Protection, our investigation time for high-risk incidents has been cut in half, and overall management now takes us less than four hours a week.
Security Managed Services Specialist at Accenture
There have been scenarios where we have stopped users from sharing data, and that data has been successfully protected from leaving the premises, adding tremendous value for us.
Security Engineer at Comcast
While we haven't yet quantified the financial benefits, we recognize that there has been a return on investment, particularly with operational efficiencies provided by the alerts.
Senior Manager Operational Technology and Cyber Security at Eskom Ltd
 

Customer Service

Sentiment score
8.3
Mimecast provides reliable, effective customer support with knowledgeable staff, useful resources, and multiple support channels, despite occasional delays.
Sentiment score
7.8
Trellix Active Response's customer support is generally positive, but availability and contact speed could improve, rated seven out of ten.
I would rate the customer support a perfect 10.
Iam Analyst at a renewables & environment company with 1,001-5,000 employees
I have never had any problems with the customer support, and they are very responsive.
Cyber Security Engineer at a computer software company with 51-200 employees
They resolve issues according to their established SLA.
technical specialist at a tech vendor with 10,001+ employees
I would rate technical support from Trellix Active Response as a seven because sometimes we face difficulties finding engineers quickly, leading to customer frustration.
Information Security Engineer at Nhq Distribution Ltd
 

Scalability Issues

Sentiment score
7.6
Mimecast efficiently scales with cloud-native architecture, offering customization, flexible deployment, and seamless data handling for growing organizations.
Sentiment score
4.1
Trellix Active Response is scalable, integrates easily, handles large data seamlessly, and maintains performance and security with minimal latency.
The tool effectively detected both malware and spam, ensuring that only a few emails categorized as malware reached user mailboxes.
Network Security Engineer at a tech services company with 1,001-5,000 employees
I would rate the scalability of Mimecast Insider Risk Management and Data Protection around 9.5, as it is highly scalable and widely used by many organizations, including large enterprises.
Iam Analyst at a renewables & environment company with 1,001-5,000 employees
As the organization grows, Mimecast scales its cloud resources to handle increased demand.
Cybersecurity analyst at Infosys
The scalability of Active Response is satisfactory.
Senior Manager Operational Technology and Cyber Security at Eskom Ltd
 

Stability Issues

Sentiment score
8.0
Mimecast Insider Risk Management is stable and reliable, with minimal issues, quick resolutions, and seamless updates in diverse environments.
Sentiment score
4.6
Trellix Active Response is praised for reliability, efficient data handling, quick threat detection, adaptability, and stability with minimal downtime.
Mimecast Insider Risk Management and Data Protection is stable in my experience.
Cyber Security Engineer at a computer software company with 51-200 employees
Mimecast Insider Risk Management and Data Protection is definitely stable without fail based on my experience.
Network Security Engineer at a tech services company with 1,001-5,000 employees
 

Room For Improvement

Mimecast could enhance reporting, integration, and analytics, improve UI performance, and support additional devices for better risk management.
Trellix Active Response needs better resource management, advanced analytics, and improved integrations for efficient monitoring and AI features.
If Mimecast could provide more information about how they store the data and whether the agents are local agents or cloud-hosted agents, that would be of great help for the organizations to consider its AI capabilities while adhering to the compliance needs of a particular organization.
Security Engineer at Comcast
Mimecast Insider Risk Management and Data Protection should incorporate features to detect if a URL is malicious or generated by AI, especially since many attackers use scripts to bypass mail gateways.
technical specialist at a tech vendor with 10,001+ employees
The policies are solid, they work effectively, the implementation time is not very long, integrations with SIEM are quite easy, and the Glassbreak account is something I have tested.
Network Security Engineer at a tech services company with 1,001-5,000 employees
We would like Trellix to optimize the technology for these systems similarly to how it is deployed for normal endpoints.
Senior Manager Operational Technology and Cyber Security at Eskom Ltd
There is room for improvement in the platform area and security area to make the dashboard visibility clearer and easier for customers to monitor malicious activities occurring in their environment.
Information Security Engineer at Nhq Distribution Ltd
 

Setup Cost

Mimecast's pricing is reasonable with valuable support, scalable user licenses, and potential discounts for larger or long-term deployments.
The setup cost is a one-time investment that will stay with us forever.
Security Engineer at Comcast
After migrating, the cost is almost a 50% discount.
Infrastructure Contractor at a real estate/law firm with 11-50 employees
My experience with pricing, setup cost, and licensing indicates that pricing is always very expensive.
Senior Service Desk Engineer at a comms service provider with 201-500 employees
Based on our evaluations, Trellix Active Response's pricing was the most feasible from a cost perspective.
Senior Manager Operational Technology and Cyber Security at Eskom Ltd
 

Valuable Features

Mimecast enhances email security with AI-driven analysis, integrates with top security tools, and streamlines compliance and risk management.
Trellix Active Response enhances analytics, user insights, and incident handling, excelling in detection and response with holistic EDR benefits.
Mimecast Insider Risk Management and Data Protection has positively impacted our organization as it has helped us identify a lot of phishing emails and stopped many unauthorized disclosures or accidental disclosures of information.
Security Engineer at Payatu
The second thing is that the alert getting triggered is very fast. There is no latency issue that we have observed.
Security Engineer at Comcast
If you want to secure your communication through email, you have to deploy Mimecast Insider Risk Management and Data Protection in your network infrastructure.
technical specialist at a tech vendor with 10,001+ employees
They notify us immediately of any vulnerabilities on the endpoints, allowing us to deploy a response quickly.
Senior Manager Operational Technology and Cyber Security at Eskom Ltd
The most valuable feature of Trellix Active Response is that whenever any incident occurs, it allows us to disconnect from that particular network or area and shut down the system using commands.
Information Security Engineer at Nhq Distribution Ltd
 

Categories and Ranking

Mimecast Insider Risk Manag...
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
97
Ranking in other categories
Data Loss Prevention (DLP) (4th)
Trellix Active Response
Average Rating
7.0
Reviews Sentiment
5.1
Number of Reviews
5
Ranking in other categories
Endpoint Detection and Response (EDR) (45th)
 

Mindshare comparison

Mimecast Insider Risk Management and Data Protection and Trellix Active Response aren’t in the same category and serve different purposes. Mimecast Insider Risk Management and Data Protection is designed for Data Loss Prevention (DLP) and holds a mindshare of 2.7%, up 2.0% compared to last year.
Trellix Active Response, on the other hand, focuses on Endpoint Detection and Response (EDR), holds 0.6% mindshare, up 0.3% since last year.
Data Loss Prevention (DLP) Mindshare Distribution
ProductMindshare (%)
Mimecast Insider Risk Management and Data Protection2.7%
Microsoft Purview Data Loss Prevention5.7%
Forcepoint Data Loss Prevention4.4%
Other87.2%
Data Loss Prevention (DLP)
Endpoint Detection and Response (EDR) Mindshare Distribution
ProductMindshare (%)
Trellix Active Response0.6%
CrowdStrike Falcon7.1%
Microsoft Defender for Endpoint5.5%
Other86.8%
Endpoint Detection and Response (EDR)
 

Featured Reviews

External Ganesh - PeerSpot reviewer
Security Engineer at Comcast
Insider threats have been detected faster and internal data exposure is now controlled
Regarding how Mimecast Insider Risk Management and Data Protection can be improved, sometimes the tool is slightly laggy, wherein it would take some time for us to fetch the related logs from the Mimecast portal, and that of course can be improved. There could also be a graph or a kind of a graph where, if the organization has a smaller number of employees, it is fine, but if it has a large number of employees and different departments, then in that case, Mimecast could give us an AI suggestion upon how to improvise the current security posture, how we stand and where we can go up to in terms of implementing or tweaking the policies. As the organization's size gets bigger, it would also be better if Mimecast could provide some solutions upon how to segregate the users into groups and what groups can have which policies. Those kinds of features can be added. Regarding Mimecast Insider Risk Management and Data Protection's AI capabilities, I think its governance and security could improve as I am not entirely sure how it works. It would be helpful if Mimecast could, as the AI capabilities are in place, maintain a strict governance policy upon the data that is being processed, especially for user personally identifiable information. As insider risk management sometimes also gets into the personal details of the user, organizations might be hesitant; even we are also hesitant to use the AI capabilities. If Mimecast could provide more information about how they store the data and whether the agents are local agents or cloud-hosted agents, that would be of great help for the organizations to consider its AI capabilities while adhering to the compliance needs of a particular organization.
ED
Senior Manager Operational Technology and Cyber Security at Eskom Ltd
Operational efficiencies increase with immediate threat alerts for endpoints
We use Trellix Active Response primarily for our endpoints, including desktop computers. It monitors all the tools that our users use for their day-to-day work The alerts provided by Trellix Active Response are its most valuable feature. They notify us immediately of any vulnerabilities on the…
report
Use our free recommendation engine to learn which Data Loss Prevention (DLP) solutions are best for your needs.
912,565 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
16%
Outsourcing Company
11%
Construction Company
10%
Manufacturing Company
10%
Financial Services Firm
18%
Construction Company
16%
Comms Service Provider
13%
Performing Arts
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise30
Large Enterprise44
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Code42 Next-Gen DLP?
I am unsure about Mimecast Insider Risk Management and Data Protection's pricing, setup costs, and licensing details. However, I know that licensing details are user-specific according to the licen...
What advice do you have for others considering Code42 Next-Gen DLP?
My advice for those looking at Mimecast Insider Risk Management and Data Protection is to compare your use case comprehensively. Do not just rely on reviews, as they offer communal insight; evaluat...
What needs improvement with Code42 Incydr?
A con to mention is that Mimecast Insider Risk Management and Data Protection, at times, may not capture everything. For instance, the time that Mimecast Insider Risk Management and Data Protection...
What is your experience regarding pricing and costs for McAfee Active Response?
Based on our evaluations, Trellix Active Response's pricing was the most feasible from a cost perspective. I rate the pricing between a six and an eight. It is justified.
What needs improvement with McAfee Active Response?
For Trellix Active Response, there is room for improvement in the platform area and security area to make the dashboard visibility clearer and easier for customers to monitor malicious activities o...
What is your primary use case for McAfee Active Response?
The typical use case for Trellix Active Response is to provide quick incident response, as the product collects and correlates logs with the ePO dashboard, allowing customers to get visibility of t...
 

Also Known As

Mimecast Incydr, Code42 Next-Gen DLP, Code42 Next-Gen Data Loss Protection, Code42 Forensic File Search, Code42 Backup + Restore
McAfee Active Response
 

Overview

 

Sample Customers

Adobe, Okta, Samsung, Taylormade, Boston University, Lending Club, North Highland, Stanford University, Ping Identity, Qualcomm, Pandora.
Liquor Control Board of Ontario
Find out what your peers are saying about Microsoft, Forcepoint, Check Point Software Technologies and others in Data Loss Prevention (DLP). Updated: August 2026.
912,565 professionals have used our research since 2012.