We assessed the functionality of Microsoft Power Automate in streamlining repetitive processes that required human effort. Specifically, we discovered that the process of completing online loan applications for our customers was a prime candidate for automation. With Microsoft Power Automate, we were able to automate this process, enabling a single individual to log in to up to twenty loan applications. However, if we needed to scale up to two hundred applications per day, we would have required ten individuals to manage this process manually. With this solution, we were able to achieve this with only two people, as the software facilitated logging into the application master and extracting data directly into an Excel file, which could then be easily uploaded and processed within minutes. It has improved our organization's efficiency.
