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Microsoft Exchange Online Protection vs Sophos Email comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Microsoft Exchange Online Protection and Sophos Email based on real PeerSpot user reviews.

Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Microsoft Exchange Online Protection vs. Sophos Email report (Updated: August 2022).
635,162 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I love the Advanced Malware Protection feature. It works very well... The appliance has more security such as SDF, DKIM, DMARC, and encryption.""It is doing its work. It is doing what it was actually designed to do. It has ensured we don't have business email compromises, and it has also ensured that our brand Galaxy is unique all year round.""There is a huge return compared to if we didn't have a gateway appliance, as far as blocking malicious emails.""It has an intuitive, clear graphical interface where you can deploy your policies and understand the overall flow. There are a lot of things that you cannot handle on the graphic interface, like message filters. For this, you need to go to a lower level where you have more power, like command line interface. So, this solution has the best of both worlds. There are not a lot of bells and whistles. It is more practical with access to most features that you can configure.""The solution is very configurable. It has enabled us to configure some specific filters to stop emails that general configurations didn't stop. It's a powerful solution. It can analyze a lot of emails simultaneously, with no problems of capacity or system load.""Cisco Secure Email Cloud Gateway has allowed our users to be able to concentrate on the emails that they do receive. Previously, our users had to deal with nine million additional emails across the organization, which is nearly 1,000 emails per user to have to deal with a month. That's a massive amount for our staff to deal with and probably several hours of their time. We have a lot of clinical staff, being a hospital. We want to make our staff as productive as possible. By removing a lot of that spam and phishing type emails, this allows them to do their job.""The malicious URL scanning, as well as the anti-malware features, have been really useful for us in our environment.""The filtering is definitely better at catching both spam and malicious messages, and there's a lot of extremely granular ability for setting up rules. You can do it the way you want to. The Microsoft solution tends to be pretty limited in how it allows some of that to be done."

More Cisco Secure Email Pros →

"It is an easy solution.""We like the holding facility that is available for potentially suspicious URL's. This allows a real-time review to be performed before the email reaches a users inbox.""What I like most about Microsoft Exchange Online Protection is its integration with Windows, so we have one central view for all alerts and incidents.""It's definitely scalable.""It has a really nice web-based administration console."

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"It's easy to use and the configuration is straightforward.""When you say email security, it's about everything, incoming email, outgoing email, spam, phishing emails, unwanted marketing emails. You can set rules, but the main feature of Sophos Email is to make sure you don't get hacked. 95% of people who are hacked do not get hacked by typing the router password. They are hacked from the inside out, which means they send you a document that is a zero-day attack, you open it, nothing happens, but technically the attack is running in the background of your computer. This is how they gain access to your PC.""I have found Sophos Email to be scalable.""The most valuable feature of Sophos Email is the sandbox. We're able to scan the file, isolate it, and look at it before it is delivered. It is highly effective.""The anti-malware, risk scanning has been pretty spot on.""Good VIP protection, time of click protection and the Sandstorm feature."

More Sophos Email Pros →

Cons
"The UI is definitely one area of improvement because it doesn't match other interfaces and the navigation can be a little clunky.""We have Microsoft and we have the E5 licenses, they have more EDR responses on certain emails. That's something that Cisco ESA on the cloud doesn't have. They don't do anything about MITRE attacks. They only detect if there is a malicious email or a threat and they remove it.""The interface is dated. It has looked pretty much the same for 15 years or so. It would be helpful to be able to do everything from one spot. The centralized quarantine and reporting are completely separate from policy administration.""The configuration UI should be made more intuitive. Currently, it takes a while to understand how to do the basic configurations.""The area of license renewal should be improved. We normally renew our license every year. There is a feature called smart licensing, and I switched from the legacy mode to the smart licensing mode because of what I thought smart licensing does. I thought it would make licensing renewal seamless and very swift, but ever since I've switched to smart licensing, each time I want to renew my license, it is a whole lot of headache. The process is not smooth, and I had to keep calling Cisco TAC to see how the issue can be resolved. At one point, I wanted to revert back to the legacy mode, but I can't revert. Once you switch from the legacy mode to the smart licensing mode, you can't revert. They should improve on the visibility of the smart licensing mode so that it can indeed be smart and easier to use for the license renewal every year. That is one challenge.""I would like more functionality and how to use it for Level 2 type staff. The biggest issue is it needs to be easier to use and navigate.""I use the search all the time. Sometimes, it is hard to search for things and things are hard to find. People come to me all the time, saying, "This email didn't get through." Then, I go searching and don't find it on the first search. You have to think about alternative searches. I don't know if there is an easier way that they could help to find things. I don't know how they could simplify it, because now everybody else is using the cloud and everything is coming from Office 365, or whatever. It is just not the same environment from years ago where everybody had their own server and you could search easier.""We have been struggling in the last month with Cisco encryption and with the S/MIME encryption. I don't know if it is an issue on our side or if these features of the solution are not working very well."

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"The security features could be better.""Having orchestration features added to Microsoft Exchange Online Protection, particularly automation and remediation, would be quite useful.""We would like the solution to have more in-built intelligence in the way that it reviews potential security risks, rather than our team constantly having to update the policies.""Microsoft has some training portals, but more could be developed.""I think the implementation could be more streamlined."

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"The installation of Sophos Email could be easier. It's a bit difficult because setting up the email virtually requires some bit of technical knowledge.""Their technical support is slow to respond.""Lacks visibility into spam emails.""Sophos Email can improve security.""The security of the solution could improve."

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Pricing and Cost Advice
  • "The licensing was all transferred."
  • "Compared to Cisco's on-prem service, the cost is the same, but you don't have to pay for the hardware and you don't have to maintain the system, as far as upgrades and hardware failures are concerned. It is cheaper to operate on their cloud service than it is to operate with their on-prem service."
  • "Cisco Secure Email and the support are priced well. It's not cheap, but there are other solutions that offer less and cost so much. For example, Microsoft is more expensive than Cisco."
  • "There are additional fees for adding features."
  • "At times, we feel the pricing is a bit too high, but then, there is also room for discounts. We enjoy a lot of discounts, and that is why we are still with them. There are no costs in addition to the standard licensing fees."
  • "In my previous organization, avoiding four instances of CryptoLocker within an estimated six month period is approximately $600,000 in lost time and effort. Our five year cost was about a million dollars, and the four outages that we had equated to 65 percent of that five year cost."
  • "It is a super big router that costs a few hundred thousand dollars."
  • More Cisco Secure Email Pricing and Cost Advice →

  • "There is an additional fee for their central managed console."
  • "Licensing is paid on a yearly basis."
  • "Most of our clients are on a perpetual license. If there is a budget issue, they can choose a subscription. However, most of the clients choose the perpetual license."
  • "The pricing could improve by having additional discounts. For example, when customers buy have more than 50 or more users, there should be additional discounts."
  • More Sophos Email Pricing and Cost Advice →

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    635,162 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:It has an intuitive, clear graphical interface where you can deploy your policies and understand the overall flow. There… more »
    Top Answer:It is a super big router that costs a few hundred thousand dollars.
    Top Answer:You can consolidate on SMA if you want to spam or threats quarantined for multiple devices. It is not advisable for a… more »
    Top Answer:We like the holding facility that is available for potentially suspicious URL's. This allows a real-time review to be… more »
    Top Answer:We would like the solution to have more in-built intelligence in the way that it reviews potential security risks… more »
    Top Answer:We use the product to provide full email security protection policies.
    Top Answer:The most valuable feature of Sophos Email is the sandbox. We're able to scan the file, isolate it, and look at it before… more »
    Top Answer:Sophos Email is a subscription-based pricing model. Any vendor that gives you a service on the cloud is… more »
    Top Answer:The security of the solution could improve.
    Comparisons
    Also Known As
    Cisco Email Security, IronPort, Cisco Email Security, ESA, Email Security Appliances
    Microsoft EOP, MS Exchange Online Protection
    Sophos Email Security
    Learn More
    Sophos
    Video Not Available
    Overview

    Customers of all sizes face the same daunting challenge: email is simultaneously the most important business communication tool and the leading attack vector for security breaches. Cisco Email Security enables users to communicate securely and helps organizations combat Business Email Compromise (BEC), ransomware, advanced malware, phishing, spam, and data loss with a multilayered approach to security.

    Exchange Online Protection (EOP) is the cloud-based filtering service that helps protect your organization against spam and malware. EOP is included in all Microsoft 365 organizations with Exchange Online mailboxes.

    Sophos Email is a cloud-based secure email gateway solution for Sophos Central. Built to integrate seamlessly with popular email platforms, Sophos Email is engineered to keep businesses safe from email threats, simply stopping spam, phishing, malware, and data loss.

    Offer
    Learn more about Cisco Secure Email
    Learn more about Microsoft Exchange Online Protection
    Learn more about Sophos Email
    Sample Customers
    SUNY Old Westbury, CoxHealth, City of Fullerton, Indra
    Information Not Available
    Del Monte Foods, Terra Verde, spicerhaart, RIVERLITE, Dataprise, SureBridge, Reed's School, Sayfol International School
    Top Industries
    REVIEWERS
    Energy/Utilities Company19%
    Retailer14%
    Manufacturing Company10%
    Financial Services Firm10%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Comms Service Provider17%
    Government7%
    Financial Services Firm7%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Comms Service Provider14%
    Government9%
    Financial Services Firm8%
    VISITORS READING REVIEWS
    Comms Service Provider21%
    Computer Software Company19%
    Government8%
    Construction Company7%
    Company Size
    REVIEWERS
    Small Business37%
    Midsize Enterprise23%
    Large Enterprise40%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise18%
    Large Enterprise56%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise17%
    Large Enterprise57%
    REVIEWERS
    Small Business71%
    Large Enterprise29%
    VISITORS READING REVIEWS
    Small Business37%
    Midsize Enterprise23%
    Large Enterprise41%
    Buyer's Guide
    Microsoft Exchange Online Protection vs. Sophos Email
    August 2022
    Find out what your peers are saying about Microsoft Exchange Online Protection vs. Sophos Email and other solutions. Updated: August 2022.
    635,162 professionals have used our research since 2012.

    Microsoft Exchange Online Protection is ranked 13th in Email Security with 5 reviews while Sophos Email is ranked 22nd in Email Security with 6 reviews. Microsoft Exchange Online Protection is rated 8.8, while Sophos Email is rated 8.6. The top reviewer of Microsoft Exchange Online Protection writes "Protects our customers from spammers". On the other hand, the top reviewer of Sophos Email writes "Effective on-premises and cloud, beneficial sandboxing, and advanced AI detection". Microsoft Exchange Online Protection is most compared with Proofpoint Email Protection, Microsoft Defender for Office 365, Mimecast Email Security with Targeted Threat Protection, Cisco Secure Email Cloud Mailbox and Barracuda Essentials, whereas Sophos Email is most compared with Microsoft Defender for Office 365, Fortinet FortiMail, Barracuda Email Security Gateway, Proofpoint Email Protection and Symantec Messaging Gateway. See our Microsoft Exchange Online Protection vs. Sophos Email report.

    See our list of best Email Security vendors.

    We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.