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Barracuda Email Security Gateway vs Sophos Email comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Barracuda Email Security Gateway prioritizes email safety, providing fewer disruptions despite potential ROI concerns for businesses and service providers.
Sentiment score
6.4
Sophos Email boosts ROI by improving efficiency, cutting costs, reducing spam, and enhancing security, proving its investment value.
 

Customer Service

Sentiment score
8.5
Barracuda Email Security Gateway customer support is praised for responsiveness and efficiency, though limited by time zones and language.
Sentiment score
6.9
Sophos Email support has mixed reviews, with users noting variability in response times and real-time availability issues.
From the vendor, I would give the technical support an eight out of ten.
Head of cloud service. at a comms service provider with 51-200 employees
After-sales support for Sophos is very good.
Founder at Computech infosysetm
The technical support from Sophos Email deserves a rating of 10 out of 10.
Technical Head at a tech services company with 51-200 employees
When I reported a problem with our firewall, they acted promptly and delivered another piece of equipment.
Network and Infrastructure Manager at Sonysugar
 

Scalability Issues

Sentiment score
8.1
Barracuda Email Security Gateway is scalable for SMBs but may not suit very large enterprises, with varied user opinions.
Sentiment score
7.5
Sophos Email is scalable for businesses, but some users mention licensing costs and reporting complexities as limitations.
 

Stability Issues

Sentiment score
8.2
Barracuda Email Security Gateway is reliable and stable, with quick resolutions for minor issues and high user ratings.
Sentiment score
7.9
Sophos Email is praised for its stability, reliability, and performance in data management, essential for email management.
 

Room For Improvement

Barracuda Email Security Gateway needs upgrades in usability, integration, scalability, support, spam filtering accuracy, and anti-phishing measures.
Sophos Email struggles with support, security, and usability, needing improvements in setup, features, pricing, and system integration.
Sometimes there are false positive emails coming through, so they should improve further on detection technologies and techniques.
Head of cloud service. at a comms service provider with 51-200 employees
If it's considered a phishing email, it should be blocked for all users, not just some.
IT Administrator at a energy/utilities company with 201-500 employees
Some mails pass while others are dropped without any apparent logic, despite having the policy set for specific recipients or senders.
Graduate Student at ain shams
The main competitor for Sophos in the market is Palo Alto, which has reduced their price by more than 35 to 40%, making it a very challenging part to sell this product.
Founder at Computech infosysetm
Sophos Email does not work with split delivery.
Operations Technical Lead at IT Supporters
 

Setup Cost

The Barracuda Email Security Gateway is competitively priced, scalable, with varied user opinions and crucial regional market considerations.
Sophos Email offers flexible, affordable pricing with various subscription options, competitive market ratings, and justified protection costs.
Compared with others, Barracuda Email Security Gateway is cheaper.
Head of cloud service. at a comms service provider with 51-200 employees
Sophos Email pricing is a bit high, especially since I purchase through a partner, and they sell it at a higher price since they also seek to make a profit.
Network and Infrastructure Manager at Sonysugar
 

Valuable Features

Barracuda Email Security Gateway offers robust spam filtering, advanced threat protection, and user-friendly features for comprehensive email security management.
Sophos Email provides robust security, seamless integration with cloud platforms, and simplifies management with advanced threat protection features.
The real-time threat intelligence feature is particularly useful as it detects all kinds of threats identified by incoming mails.
Graduate Student at ain shams
Whenever mail comes, the Barracuda gateway scans it and maintains advanced threat protection capability.
Head of cloud service. at a comms service provider with 51-200 employees
It provides a defense layer for email protection, scanning every incoming and outbound email for malware and spam.
Operations Technical Lead at IT Supporters
Sophos already has Sandbox, and if any issues are identified, Sophos blocks that particular mail and site instantly, which is why customers are very happy and safe from other attacks.
Founder at Computech infosysetm
The spam reduction feature in Sophos Email provides comfort when using it.
Network and Infrastructure Manager at Sonysugar
 

Categories and Ranking

Barracuda Email Security Ga...
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
55
Ranking in other categories
DMARC Authentication Software (4th), Secure Email Gateway (SEG) (7th)
Sophos Email
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
34
Ranking in other categories
Email Security (10th), Office 365 Protection (1st)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Barracuda Email Security Gateway is designed for Secure Email Gateway (SEG) and holds a mindshare of 7.3%, up 7.1% compared to last year.
Sophos Email, on the other hand, focuses on Email Security, holds 2.0% mindshare, down 2.4% since last year.
Secure Email Gateway (SEG) Market Share Distribution
ProductMarket Share (%)
Barracuda Email Security Gateway7.3%
Microsoft Defender for Office 36524.2%
Proofpoint Email Protection20.3%
Other48.2%
Secure Email Gateway (SEG)
Email Security Market Share Distribution
ProductMarket Share (%)
Sophos Email2.0%
Microsoft Defender for Office 3659.6%
Proofpoint Email Protection7.9%
Other80.5%
Email Security
 

Featured Reviews

MM
Graduate Student at ain shams
Secures email by identifying threats and managing email policies effectively
The intuitive management interface feature makes email security policies very easy to implement as it's all about features that need to be enabled or disabled. Our investigation in any incident or mail is very useful as it provides all details about incoming mails, enabling thorough review and detection. The real-time threat intelligence feature is particularly useful as it detects all kinds of threats identified by incoming mails. The Impersonation license utilizes AI tools. Sometimes some phishing mails are reported as phishing, but they are not actually phishing mails. They are detected due to certain words and languages that appear suspicious but were generated by AI tools. Everyone or an advisor may use it for their own purpose or learning, even though it indicates that the mail detected is phishing when it's not.
Kalyan  Chowdhury - PeerSpot reviewer
Founder at Computech infosysetm
Stronger email and mobile security has protected users from ransomware and simplified management
Price is obviously a challenging part, and I think it is the biggest problem we have suffered from over the last two or three years due to a 7 to 8% hike per year, twice a year, which is why we have some renewals on Sophos Email, Sophos XDR, EDR, and the firewall, but due to price hike, they are unable to renew it. The price is going to be very high. It would be better if Sophos can provide a more flexible pricing model for different types of businesses. Price could be lower. The main competitor for Sophos in the market is Palo Alto, which has reduced their price by more than 35 to 40%, making it a very challenging part to sell this product. Palo Alto provides the same functionality for email security, which adds to the challenge because the price is going very high.
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Use our free recommendation engine to learn which Secure Email Gateway (SEG) solutions are best for your needs.
879,889 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
10%
Financial Services Firm
9%
University
5%
Manufacturing Company
11%
Computer Software Company
9%
Outsourcing Company
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business34
Midsize Enterprise12
Large Enterprise13
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise3
Large Enterprise5
 

Questions from the Community

What is your experience regarding pricing and costs for Barracuda Sentinel?
I would suggest that pricing for Barracuda Email Security Gateway rates around seven. It is not too expensive, but it is a considerable cost. Compared with others, Barracuda Email Security Gateway ...
What needs improvement with Barracuda Sentinel?
Regarding real-time intelligent features of the Barracuda Email Security Gateway, some spam emails are still being released by the ESG to the end users, so the functionality is not working appropri...
What is your primary use case for Barracuda Sentinel?
My use case for the Barracuda Email Security Gateway is to protect our emails from phishing and spam emails to get them blocked by the ESG.
What do you like most about Sophos Email?
The solution's identity proxy feature is very good and reliable.
What is your experience regarding pricing and costs for Sophos Email?
Regarding Sophos Email pricing, I would rate it between six or seven out of ten.
What needs improvement with Sophos Email?
Price is obviously a challenging part, and I think it is the biggest problem we have suffered from over the last two or three years due to a 7 to 8% hike per year, twice a year, which is why we hav...
 

Also Known As

Barracuda Spam and Virus Firewall, Barracuda Sentinel
Sophos Email Security
 

Overview

 

Sample Customers

Evolution Recruitment Solutions, Evans Delivery Company, Osoyoos Credit Union, Synovis Life Technologies, Camden County Technical Schools, DEK, Evans Delivery Company, Colgate Rochester Crozer, Hemmera, South Carolina Heart Center, Ferma Corporation, Major League Baseball (MLB), Healy Brothers Automotive Group
Del Monte Foods, Terra Verde, spicerhaart, RIVERLITE, Dataprise, SureBridge, Reed's School, Sayfol International School
Find out what your peers are saying about Barracuda Email Security Gateway vs. Sophos Email and other solutions. Updated: January 2024.
879,889 professionals have used our research since 2012.