Microsoft Exchange Online Protection vs Proofpoint Email Protection comparison

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Executive Summary

We performed a comparison between Microsoft Exchange Online Protection and Proofpoint Email Protection based on real PeerSpot user reviews.

Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Microsoft Exchange Online Protection vs. Proofpoint Email Protection Report (Updated: November 2022).
655,774 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The filtering is definitely better at catching both spam and malicious messages, and there's a lot of extremely granular ability for setting up rules. You can do it the way you want to. The Microsoft solution tends to be pretty limited in how it allows some of that to be done.""It has an intuitive, clear graphical interface where you can deploy your policies and understand the overall flow. There are a lot of things that you cannot handle on the graphic interface, like message filters. For this, you need to go to a lower level where you have more power, like command line interface. So, this solution has the best of both worlds. There are not a lot of bells and whistles. It is more practical with access to most features that you can configure.""The solution is very configurable. It has enabled us to configure some specific filters to stop emails that general configurations didn't stop. It's a powerful solution. It can analyze a lot of emails simultaneously, with no problems of capacity or system load.""The added value of it is that every migration to a new version is initiated by the Cisco version itself, so that is a bunch of work that you don't have to do on the Cisco ESA system on-premise. As it becomes a safe platform, you don't need to invest anything in your own data center or in your upgrade path.""Cisco Secure Email Cloud Gateway has allowed our users to be able to concentrate on the emails that they do receive. Previously, our users had to deal with nine million additional emails across the organization, which is nearly 1,000 emails per user to have to deal with a month. That's a massive amount for our staff to deal with and probably several hours of their time. We have a lot of clinical staff, being a hospital. We want to make our staff as productive as possible. By removing a lot of that spam and phishing type emails, this allows them to do their job.""It is doing its work. It is doing what it was actually designed to do. It has ensured we don't have business email compromises, and it has also ensured that our brand Galaxy is unique all year round.""The malicious URL scanning, as well as the anti-malware features, have been really useful for us in our environment.""Anti-Spam and Advanced Malware Protection are the most valuable features... and we also have the option to block Zero-day attacks."

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"What I like most about Microsoft Exchange Online Protection is its integration with Windows, so we have one central view for all alerts and incidents.""The most valuable feature of Microsoft Exchange Online Protection is the accidental release of information protection capabilities. Additionally, the solution is easy to use.""It's definitely scalable.""It's all running in the backend, so it doesn't affect the app functionality.""We like the holding facility that is available for potentially suspicious URL's. This allows a real-time review to be performed before the email reaches a users inbox.""It has a really nice web-based administration console.""It is an easy solution."

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"The most valuable feature of Proofpoint Email Protection is the central location dashboard for viewing all the related information for risk.""Proofpoint Email Protection is stable enough and does its job of virus, malware, and email scam detection. Setting it up is not too complicated.""I like all the features with Proofpoint, such as how it filters the spam and marketing mail, lost reality mail, blocks phishing attacks, blocks malicious attachments, and stops phishing links. Also it can defend against the business email compromise impersonation technique. It is a complete solution for all email attacks. It filters for the bad, malicious attachments. If there is any executable file, it can be deleted. It is a good, complete solution.""The setup was easy.""Its main defense is to stop malicious emails from coming through. There is a sandbox environment where you can open malicious or suspicious emails to make sure that they're not malicious, instead of taking the risk of having your employees do it. This is definitely something that everybody needs nowadays, especially with the rise in cyber attacks.""The most valuable features of Proofpoint Email Protection are the performance from being on the cloud.""Proofpoint Email Protection's initial installation is straightforward. It took us less than a day to complete the implementation.""It's detection of true positives are great, as it's cloud based it's very scalable and stable."

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Cons
"The configuration UI should be made more intuitive. Currently, it takes a while to understand how to do the basic configurations.""The interface is dated. It has looked pretty much the same for 15 years or so. It would be helpful to be able to do everything from one spot. The centralized quarantine and reporting are completely separate from policy administration.""The Forged Email Detection feature needs improvement, particularly with domain. The sensors are not that good and the rules sets are unclear.""The UI is definitely one area of improvement because it doesn't match other interfaces and the navigation can be a little clunky.""I would like more functionality and how to use it for Level 2 type staff. The biggest issue is it needs to be easier to use and navigate.""We have Microsoft and we have the E5 licenses, they have more EDR responses on certain emails. That's something that Cisco ESA on the cloud doesn't have. They don't do anything about MITRE attacks. They only detect if there is a malicious email or a threat and they remove it.""They can do it better with web links, with the URLs. They have a technology called Outbreak but it doesn't work as well as we would like.""The area of license renewal should be improved. We normally renew our license every year. There is a feature called smart licensing, and I switched from the legacy mode to the smart licensing mode because of what I thought smart licensing does. I thought it would make licensing renewal seamless and very swift, but ever since I've switched to smart licensing, each time I want to renew my license, it is a whole lot of headache. The process is not smooth, and I had to keep calling Cisco TAC to see how the issue can be resolved. At one point, I wanted to revert back to the legacy mode, but I can't revert. Once you switch from the legacy mode to the smart licensing mode, you can't revert. They should improve on the visibility of the smart licensing mode so that it can indeed be smart and easier to use for the license renewal every year. That is one challenge."

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"The price of Microsoft Exchange Online Protection could be reduced to make it more competitive.""I think the implementation could be more streamlined.""Some features, like encryption, are not available.""Having orchestration features added to Microsoft Exchange Online Protection, particularly automation and remediation, would be quite useful.""The security features could be better.""Microsoft has some training portals, but more could be developed.""We would like the solution to have more in-built intelligence in the way that it reviews potential security risks, rather than our team constantly having to update the policies."

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"The reporting section could be enhanced. I like some reports but if they could allow us to create custom reports with more flexibility it would enhance the reports more.""Proofpoint Email Protection could improve by allowing more customization of the reports, such as exceptions and black-and-white lists.""Proofpoint has a lot of false alarms.""Pricing for the platform could still be cheaper.""Integration for reporting needs to be improved, it's too complex.""I want Security Awareness Training in there as a package deal. A lot of companies are starting to value email security a little bit more and take it a little bit more seriously, and the great product that we link together with a lot of these sales is a training product called Security Awareness Training. It is an upsell that we do with Proofpoint, and it is definitely something that I recommend everybody with email security to look into. It would be great if Security Awareness Training is included with the email security.""Proofpoint Email Protection's interface is confusing and could be improved.""Proofpoint Email Protection could improve by reducing the price."

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Pricing and Cost Advice
  • "The licensing was all transferred."
  • "Compared to Cisco's on-prem service, the cost is the same, but you don't have to pay for the hardware and you don't have to maintain the system, as far as upgrades and hardware failures are concerned. It is cheaper to operate on their cloud service than it is to operate with their on-prem service."
  • "Cisco Secure Email and the support are priced well. It's not cheap, but there are other solutions that offer less and cost so much. For example, Microsoft is more expensive than Cisco."
  • "There are additional fees for adding features."
  • "At times, we feel the pricing is a bit too high, but then, there is also room for discounts. We enjoy a lot of discounts, and that is why we are still with them. There are no costs in addition to the standard licensing fees."
  • "In my previous organization, avoiding four instances of CryptoLocker within an estimated six month period is approximately $600,000 in lost time and effort. Our five year cost was about a million dollars, and the four outages that we had equated to 65 percent of that five year cost."
  • "It is a super big router that costs a few hundred thousand dollars."
  • More Cisco Secure Email Pricing and Cost Advice →

  • "The price could be lower."
  • "The solution is priced high and could be less expensive compared to other solutions."
  • More Microsoft Exchange Online Protection Pricing and Cost Advice →

  • "Annually, it costs us about $92,000. This is pretty much what it costs us. There is no additional cost."
  • "The price is reasonable."
  • "Proofpoint is fairly expensive."
  • "The licensing is basically $8/user."
  • "It is multiple times more expensive, which made it very much less attractive."
  • "Pricing has recently been increased and the cost is a downside"
  • "The solution charges per user per month to use it. There are not any additional fees in addition to the standard living fees."
  • "Clients pay for an annual subscription of Proofpoint Email Protection. Every client always finds it expensive."
  • More Proofpoint Email Protection Pricing and Cost Advice →

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    655,774 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:It has an intuitive, clear graphical interface where you can deploy your policies and understand the overall flow. There… more »
    Top Answer:It is a super big router that costs a few hundred thousand dollars.
    Top Answer:You can consolidate on SMA if you want to spam or threats quarantined for multiple devices. It is not advisable for a… more »
    Top Answer:It's all running in the backend, so it doesn't affect the app functionality.
    Top Answer:The product needs more granularity. Some features, like encryption, are not available.
    Top Answer:The Basic Email Coverage is pretty close to the same price as the Extended Email Security of other companies. To start… more »
    Top Answer:It was easier to use Microsoft than Proofpoint. We had some issues with their sales consultant. We got into a dispute… more »
    Comparisons
    Also Known As
    Cisco Email Security, IronPort, Cisco Email Security, ESA, Email Security Appliances
    Microsoft EOP, MS Exchange Online Protection
    Proofpoint Enterprise Protection
    Learn More
    Overview

    Customers of all sizes face the same daunting challenge: email is simultaneously the most important business communication tool and the leading attack vector for security breaches. Cisco Email Security enables users to communicate securely and helps organizations combat Business Email Compromise (BEC), ransomware, advanced malware, phishing, spam, and data loss with a multilayered approach to security.

    Exchange Online Protection (EOP) is the cloud-based filtering service that helps protect your organization against spam and malware. EOP is included in all Microsoft 365 organizations with Exchange Online mailboxes.

    Proofpoint Email Protection is a machine learning email gateway that catches both known and unknown threats. Through Target Attack Protection, emails will be analyzed and potentially blocked from advanced threats while users gain visibility around these threats. The technology can also classify various types of email and can be deployed both on premises or as a cloud service. In addition, users can tag suspicious emails to help raise user awareness and track down any email quickly.

    Proofpoint Email Protection offers Advanced BEC Defense, which can precisely detect and block different types of emails, even if they don’t involve a malicious payload, such as business email compromise (BEC). Email Protection, which is powered by NexusAI, is a sophisticated detection technique developed to stop a variety of kinds of email fraud from affecting compromised accounts. It’s specifically designed to analyze message components, such as the sender’s IP address (including reputation and x-originating IP), the message header, and the message body. Using machine learning and AI, it will then determine if that message is a BEC threat.

    Benefits of Proofpoint Email Protection

    Proofpoint Email Protection is a favorite for organizations looking to utilize their cybersecurity budget accurately, and provides the user with incredible visibility. While preventing email fraud, the technology can also detect and block advanced malware as well as identifying possible risks.

    Email Protection offers many benefits, including:

    • Email warning tag - Raise user awareness and reduce the risk of possible compromises by automatically tagging suspicious emails.

    • Gain granular control of unwanted email - Gain control over low-priority emails through granular email filtering, which can pinpoint gray mail, like newsletters and bulk mail.

    • Multi-layered detection - Defend against continuous evolving threats with reputation and content analysis. Email Protection offers a dynamic classification of various emails, including malware, spam, phishing, imposter threats, and bulk email.

    • Smart search - Track down an email based on dozens of search criteria in seconds. Smart search also provides the ability to trace where emails came from.

    Reviews from Real Users

    Proofpoint Email Protection enables business continuity capabilities through their machine learning, AI-powered email gateway. With its innovative approach toward detecting, analyzing, identifying, and blocking advanced threats, users can gain unique visibility into their business data environments. Users especially like the ability to block spam, as well as the business email compromise protection.

    An anonymous reviewer who is a principal consultant at a tech company, notes, "Proofpoint is the main tool for blocking spam because it denies the connection altogether."

    Sridhar R., a security professional at Qatar Computer Services WLL, writes, "The most valuable features are the business email compromise protection and targeted attack prevention."

    Offer
    Learn more about Cisco Secure Email
    Learn more about Microsoft Exchange Online Protection
    Learn more about Proofpoint Email Protection
    Sample Customers
    SUNY Old Westbury, CoxHealth, City of Fullerton, Indra
    Information Not Available
    Blocket, University of Waterloo, Lincoln Memorial University, WellSpan Health, U-Haul, Carestream Health, Westinghouse
    Top Industries
    REVIEWERS
    Energy/Utilities Company19%
    Retailer14%
    Manufacturing Company10%
    Financial Services Firm10%
    VISITORS READING REVIEWS
    Computer Software Company20%
    Comms Service Provider14%
    Government7%
    Financial Services Firm7%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Comms Service Provider12%
    Government9%
    Financial Services Firm8%
    REVIEWERS
    Retailer20%
    University13%
    Financial Services Firm13%
    Healthcare Company13%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Comms Service Provider11%
    Financial Services Firm8%
    Government6%
    Company Size
    REVIEWERS
    Small Business37%
    Midsize Enterprise23%
    Large Enterprise40%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise18%
    Large Enterprise56%
    REVIEWERS
    Small Business38%
    Midsize Enterprise13%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise17%
    Large Enterprise57%
    REVIEWERS
    Small Business54%
    Midsize Enterprise8%
    Large Enterprise38%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise16%
    Large Enterprise58%
    Buyer's Guide
    Microsoft Exchange Online Protection vs. Proofpoint Email Protection
    November 2022
    Find out what your peers are saying about Microsoft Exchange Online Protection vs. Proofpoint Email Protection and other solutions. Updated: November 2022.
    655,774 professionals have used our research since 2012.

    Microsoft Exchange Online Protection is ranked 12th in Email Security with 7 reviews while Proofpoint Email Protection is ranked 2nd in Email Security with 23 reviews. Microsoft Exchange Online Protection is rated 8.8, while Proofpoint Email Protection is rated 8.6. The top reviewer of Microsoft Exchange Online Protection writes "Easy to deploy and user-friendly with simple dashboards". On the other hand, the top reviewer of Proofpoint Email Protection writes "Flexible, very secure, and offers excellent technical support". Microsoft Exchange Online Protection is most compared with Microsoft Defender for Office 365, Mimecast Email Security with Targeted Threat Protection, Fortinet FortiMail, Sophos Email and Barracuda Essentials, whereas Proofpoint Email Protection is most compared with Microsoft Defender for Office 365, Palo Alto Networks WildFire, Fortinet FortiMail, Barracuda Sentinel and Trend Micro Email Security. See our Microsoft Exchange Online Protection vs. Proofpoint Email Protection report.

    See our list of best Email Security vendors.

    We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.