We compared Microsoft Exchange Online Protection and Proofpoint Email Protection across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Microsoft Exchange Online Protection offers seamless integration with Windows, a central alert console, and real-time monitoring of suspicious URLs. Users describe Proofpoint Email Protection as a convenient all-in-one solution that offers effective defense against phishing attempts.
Room for Improvement: Microsoft Exchange Online Protection could offer more training and enhance its security features. Users also requested better encryption, gray email management, and integration with non-Microsoft platforms. Proofpoint Email Protection could make its interface clearer and simplify admin management.
Ease of Deployment: Users had varied experiences setting up Microsoft Exchange Online Protection, ranging from easy to difficult. It may necessitate dedicated personnel for maintenance. Proofpoint Email Protection can be set up in a relatively short amount of time. Some users found it simple, while others mentioned that it requires technical skills.
Service and Support: While some users found Microsoft support to be helpful and responsive, others experienced slower response times. Proofpoint Email Protection’s customer service, is described as responsive, professional, and knowledgeable. However, there are some concerns about availability.
Pricing: Some users said Microsoft Exchange Online Protection is expensive, but others considered it reasonable. The opinions on the cost of Proofpoint Email Protection vary, with some users finding it costly while others find it reasonable.
ROI: Microsoft Exchange Online Protection has proven to be a profitable investment. Proofpoint Email Protection stands out with its robust phishing signature file, surpassing competitors in threat detection.
Comparison Results: Microsoft Exchange Online Protection is praised for its seamless integration with Windows and useful features like URL holding and threat management. At the same time, users say it could improve in areas such as pricing, documentation, and security features. Proofpoint Email Protection provides effective email protection and strong threat-detection features. However, it needs to simplify its user interface and administration.
"The threat management feature includes policies and alerts that are valuable."
"The initial setup is just a standard process."
"The pre-set policies and configuration analyzer are the most valuable features."
"It is an easy solution."
"Microsoft EOP's most valuable feature is a shared mailbox."
"It's definitely scalable."
"The scalability is pretty good; it does what it is supposed to do."
"It is easy to configure, easy to use, easy to add exclusions, easy to track, and easy to add anything else if you want."
"They have customized security rules, mature rules, anti-virus protection, as well as email authentication similar to SPF, DKIM, and DMARC."
"The initial implementation is pretty easy to handle."
"URL scanning and online relay service are the most valuable features of Proofpoint Email Protection."
"Proofpoint Email Protection is stable enough and does its job of virus, malware, and email scam detection. Setting it up is not too complicated."
"Proofpoint is the main tool for blocking spam because it denies the connection altogether."
"The most valuable feature of Proofpoint Email Protection is the blocking capabilities, it blocks a lot of potential threats."
"The most valuable feature is the ability to remove bad messages that were delivered, prior to being classified as unwanted."
"The solution scales well."
"I think the implementation could be more streamlined."
"They should specify the difference between Defender for Office 365 and Exchange Online Protection."
"Having orchestration features added to Microsoft Exchange Online Protection, particularly automation and remediation, would be quite useful."
"The biggest issue that I experience is that Microsoft keeps moving things around, and it's very inconsistent as to where you find the information when you're trying to work on different pieces."
"Online Protection has an issue in that it doesn't provide an option to stop impersonation."
"We would like the solution to have more in-built intelligence in the way that it reviews potential security risks, rather than our team constantly having to update the policies."
"The price of Microsoft Exchange Online Protection could be reduced to make it more competitive."
"The solution needs to improve its backup."
"Proofpoint has a lot of false alarms."
"It has too many screens. It is kind of a conglomeration of products. In other words, they built product A, product B, and product C, and they are yet to integrate them into a single administrative console. I would certainly like to see a more seamless administrative interface. I would also like to see them include more bang for the buck, by including features like email fraud protection, rather than making their product so piecemeal, where you are buying little pieces. I agree with the idea of having multiple tiers or layers, but maybe as small, medium, and large, as opposed to an a la carte menu."
"You only receive one model in Proofpoint Email Protection and the other ones you have to purchase at a high price. There should be more available with the solution and additional models should be less expensive."
"The incident reporting on offer needs to be improved. It's lacking right now. It should be on the platform somewhere."
"It's scalable, but the devil's in the details — you have to know your email volumes."
"The solution could lower its price."
"The reporting section could be enhanced. I like some reports but if they could allow us to create custom reports with more flexibility it would enhance the reports more."
"Proofpoint Email Protection could improve on the training. Every organization is different and to fine-tune it to block everything properly there needs to be better training. Sometimes it can block some of the information it shouldn't."
More Microsoft Exchange Online Protection (EOP) Pricing and Cost Advice →
Microsoft Exchange Online Protection (EOP) is ranked 10th in Anti-Malware Tools with 33 reviews while Proofpoint Email Protection is ranked 1st in SEG (Secure Email Gateway) with 44 reviews. Microsoft Exchange Online Protection (EOP) is rated 8.4, while Proofpoint Email Protection is rated 8.4. The top reviewer of Microsoft Exchange Online Protection (EOP) writes "An effective email security solution that provides DLP, Safe Attachment, and Safe Links". On the other hand, the top reviewer of Proofpoint Email Protection writes "A reasonably priced product that offers protection to emails, along with spam filters". Microsoft Exchange Online Protection (EOP) is most compared with Microsoft Defender for Office 365, Cisco Secure Email, Mimecast Email Security, Fortinet FortiMail and Barracuda Email Security Gateway, whereas Proofpoint Email Protection is most compared with Microsoft Defender for Office 365, Palo Alto Networks WildFire, Cisco Secure Email, Fortinet FortiMail and KnowBe4. See our Microsoft Exchange Online Protection (EOP) vs. Proofpoint Email Protection report.
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