We performed a comparison between Microsoft Exchange Online Protection and Proofpoint Email Protection based on real PeerSpot user reviews.Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"The filtering is definitely better at catching both spam and malicious messages, and there's a lot of extremely granular ability for setting up rules. You can do it the way you want to. The Microsoft solution tends to be pretty limited in how it allows some of that to be done."
"It has an intuitive, clear graphical interface where you can deploy your policies and understand the overall flow. There are a lot of things that you cannot handle on the graphic interface, like message filters. For this, you need to go to a lower level where you have more power, like command line interface. So, this solution has the best of both worlds. There are not a lot of bells and whistles. It is more practical with access to most features that you can configure."
"The solution is very configurable. It has enabled us to configure some specific filters to stop emails that general configurations didn't stop. It's a powerful solution. It can analyze a lot of emails simultaneously, with no problems of capacity or system load."
"The added value of it is that every migration to a new version is initiated by the Cisco version itself, so that is a bunch of work that you don't have to do on the Cisco ESA system on-premise. As it becomes a safe platform, you don't need to invest anything in your own data center or in your upgrade path."
"Cisco Secure Email Cloud Gateway has allowed our users to be able to concentrate on the emails that they do receive. Previously, our users had to deal with nine million additional emails across the organization, which is nearly 1,000 emails per user to have to deal with a month. That's a massive amount for our staff to deal with and probably several hours of their time. We have a lot of clinical staff, being a hospital. We want to make our staff as productive as possible. By removing a lot of that spam and phishing type emails, this allows them to do their job."
"It is doing its work. It is doing what it was actually designed to do. It has ensured we don't have business email compromises, and it has also ensured that our brand Galaxy is unique all year round."
"The malicious URL scanning, as well as the anti-malware features, have been really useful for us in our environment."
"Anti-Spam and Advanced Malware Protection are the most valuable features... and we also have the option to block Zero-day attacks."
"What I like most about Microsoft Exchange Online Protection is its integration with Windows, so we have one central view for all alerts and incidents."
"The most valuable feature of Microsoft Exchange Online Protection is the accidental release of information protection capabilities. Additionally, the solution is easy to use."
"It's definitely scalable."
"It's all running in the backend, so it doesn't affect the app functionality."
"We like the holding facility that is available for potentially suspicious URL's. This allows a real-time review to be performed before the email reaches a users inbox."
"It has a really nice web-based administration console."
"It is an easy solution."
"The most valuable feature of Proofpoint Email Protection is the central location dashboard for viewing all the related information for risk."
"Proofpoint Email Protection is stable enough and does its job of virus, malware, and email scam detection. Setting it up is not too complicated."
"I like all the features with Proofpoint, such as how it filters the spam and marketing mail, lost reality mail, blocks phishing attacks, blocks malicious attachments, and stops phishing links. Also it can defend against the business email compromise impersonation technique. It is a complete solution for all email attacks. It filters for the bad, malicious attachments. If there is any executable file, it can be deleted. It is a good, complete solution."
"The setup was easy."
"Its main defense is to stop malicious emails from coming through. There is a sandbox environment where you can open malicious or suspicious emails to make sure that they're not malicious, instead of taking the risk of having your employees do it. This is definitely something that everybody needs nowadays, especially with the rise in cyber attacks."
"The most valuable features of Proofpoint Email Protection are the performance from being on the cloud."
"Proofpoint Email Protection's initial installation is straightforward. It took us less than a day to complete the implementation."
"It's detection of true positives are great, as it's cloud based it's very scalable and stable."
"The configuration UI should be made more intuitive. Currently, it takes a while to understand how to do the basic configurations."
"The interface is dated. It has looked pretty much the same for 15 years or so. It would be helpful to be able to do everything from one spot. The centralized quarantine and reporting are completely separate from policy administration."
"The Forged Email Detection feature needs improvement, particularly with domain. The sensors are not that good and the rules sets are unclear."
"The UI is definitely one area of improvement because it doesn't match other interfaces and the navigation can be a little clunky."
"I would like more functionality and how to use it for Level 2 type staff. The biggest issue is it needs to be easier to use and navigate."
"We have Microsoft and we have the E5 licenses, they have more EDR responses on certain emails. That's something that Cisco ESA on the cloud doesn't have. They don't do anything about MITRE attacks. They only detect if there is a malicious email or a threat and they remove it."
"They can do it better with web links, with the URLs. They have a technology called Outbreak but it doesn't work as well as we would like."
"The area of license renewal should be improved. We normally renew our license every year. There is a feature called smart licensing, and I switched from the legacy mode to the smart licensing mode because of what I thought smart licensing does. I thought it would make licensing renewal seamless and very swift, but ever since I've switched to smart licensing, each time I want to renew my license, it is a whole lot of headache. The process is not smooth, and I had to keep calling Cisco TAC to see how the issue can be resolved. At one point, I wanted to revert back to the legacy mode, but I can't revert. Once you switch from the legacy mode to the smart licensing mode, you can't revert. They should improve on the visibility of the smart licensing mode so that it can indeed be smart and easier to use for the license renewal every year. That is one challenge."
"The price of Microsoft Exchange Online Protection could be reduced to make it more competitive."
"I think the implementation could be more streamlined."
"Some features, like encryption, are not available."
"Having orchestration features added to Microsoft Exchange Online Protection, particularly automation and remediation, would be quite useful."
"The security features could be better."
"Microsoft has some training portals, but more could be developed."
"We would like the solution to have more in-built intelligence in the way that it reviews potential security risks, rather than our team constantly having to update the policies."
"The reporting section could be enhanced. I like some reports but if they could allow us to create custom reports with more flexibility it would enhance the reports more."
"Proofpoint Email Protection could improve by allowing more customization of the reports, such as exceptions and black-and-white lists."
"Proofpoint has a lot of false alarms."
"Pricing for the platform could still be cheaper."
"Integration for reporting needs to be improved, it's too complex."
"I want Security Awareness Training in there as a package deal. A lot of companies are starting to value email security a little bit more and take it a little bit more seriously, and the great product that we link together with a lot of these sales is a training product called Security Awareness Training. It is an upsell that we do with Proofpoint, and it is definitely something that I recommend everybody with email security to look into. It would be great if Security Awareness Training is included with the email security."
"Proofpoint Email Protection's interface is confusing and could be improved."
"Proofpoint Email Protection could improve by reducing the price."
Customers of all sizes face the same daunting challenge: email is simultaneously the most important business communication tool and the leading attack vector for security breaches. Cisco Email Security enables users to communicate securely and helps organizations combat Business Email Compromise (BEC), ransomware, advanced malware, phishing, spam, and data loss with a multilayered approach to security.
Exchange Online Protection (EOP) is the cloud-based filtering service that helps protect your organization against spam and malware. EOP is included in all Microsoft 365 organizations with Exchange Online mailboxes.
Proofpoint Email Protection is a machine learning email gateway that catches both known and unknown threats. Through Target Attack Protection, emails will be analyzed and potentially blocked from advanced threats while users gain visibility around these threats. The technology can also classify various types of email and can be deployed both on premises or as a cloud service. In addition, users can tag suspicious emails to help raise user awareness and track down any email quickly.
Proofpoint Email Protection offers Advanced BEC Defense, which can precisely detect and block different types of emails, even if they don’t involve a malicious payload, such as business email compromise (BEC). Email Protection, which is powered by NexusAI, is a sophisticated detection technique developed to stop a variety of kinds of email fraud from affecting compromised accounts. It’s specifically designed to analyze message components, such as the sender’s IP address (including reputation and x-originating IP), the message header, and the message body. Using machine learning and AI, it will then determine if that message is a BEC threat.
Benefits of Proofpoint Email Protection
Proofpoint Email Protection is a favorite for organizations looking to utilize their cybersecurity budget accurately, and provides the user with incredible visibility. While preventing email fraud, the technology can also detect and block advanced malware as well as identifying possible risks.
Email Protection offers many benefits, including:
Reviews from Real Users
Proofpoint Email Protection enables business continuity capabilities through their machine learning, AI-powered email gateway. With its innovative approach toward detecting, analyzing, identifying, and blocking advanced threats, users can gain unique visibility into their business data environments. Users especially like the ability to block spam, as well as the business email compromise protection.
An anonymous reviewer who is a principal consultant at a tech company, notes, "Proofpoint is the main tool for blocking spam because it denies the connection altogether."
Sridhar R., a security professional at Qatar Computer Services WLL, writes, "The most valuable features are the business email compromise protection and targeted attack prevention."
Microsoft Exchange Online Protection is ranked 12th in Email Security with 7 reviews while Proofpoint Email Protection is ranked 2nd in Email Security with 23 reviews. Microsoft Exchange Online Protection is rated 8.8, while Proofpoint Email Protection is rated 8.6. The top reviewer of Microsoft Exchange Online Protection writes "Easy to deploy and user-friendly with simple dashboards". On the other hand, the top reviewer of Proofpoint Email Protection writes "Flexible, very secure, and offers excellent technical support". Microsoft Exchange Online Protection is most compared with Microsoft Defender for Office 365, Mimecast Email Security with Targeted Threat Protection, Fortinet FortiMail, Sophos Email and Barracuda Essentials, whereas Proofpoint Email Protection is most compared with Microsoft Defender for Office 365, Palo Alto Networks WildFire, Fortinet FortiMail, Barracuda Sentinel and Trend Micro Email Security. See our Microsoft Exchange Online Protection vs. Proofpoint Email Protection report.
See our list of best Email Security vendors.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.