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Microsoft Exchange Online Protection (EOP) vs ZoneAlarm comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Exchange Online P...
Ranking in Anti-Malware Tools
8th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
38
Ranking in other categories
Email Security (4th)
ZoneAlarm
Ranking in Anti-Malware Tools
20th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Anti-Malware Tools category, the mindshare of Microsoft Exchange Online Protection (EOP) is 1.3%, down from 2.2% compared to the previous year. The mindshare of ZoneAlarm is 2.3%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Anti-Malware Tools
 

Featured Reviews

Nur Mohammad - PeerSpot reviewer
An effective email security solution that provides DLP, Safe Attachment, and Safe Links
If you want extensive email security, you need to purchase a Plan 2 license. Plan 1 and Plan 2 are the two plans for Microsoft Exchange Online Protection. Some customers hesitate to purchase this product because it adds some costs to them, which is necessary for them. It would be helpful for customers if Plan 1 features were included with EOP. However, they still need to purchase Plan 2 for advanced security features. One of our clients recently requested to compare Zimbra's features with Microsoft Exchange Online Protection. Zimbra is open source, while Microsoft Exchange Online Protection is not. When I compare both the products, many free features are available in Zimbra because it is open-source software. It makes no sense to request Microsoft Exchange Online Protection add all the features people get on open-source software like Zimbra. Hence, I would say whatever features Microsoft Exchange Online Protection has are enough. Microsoft has a dedicated research team that should research and add new techniques like phishing and spamming solutions to the product.
Nagendra Nekkala - PeerSpot reviewer
A highly stable solution that protects computers from viruses, spyware, and hackers
ZoneAlarm doesn't require much maintenance. You only need to update the application when there are any latest updates. ZoneAlarm is deployed on-cloud in our organization. With an increase in the bring your own device concept, ZoneAlarm should be part of every device to help us make the operational work very easy. Overall, I rate ZoneAlarm a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What I like most about Microsoft Exchange Online Protection is its integration with Windows, so we have one central view for all alerts and incidents."
"Microsoft Exchange Online Protection (EOP) is the best email solution with more features and robust security, making it ideal for corporate use."
"It has a really nice web-based administration console."
"The pre-set policies and configuration analyzer are the most valuable features."
"In general, my company is happy with Microsoft support...My company hasn't faced any stability issues with the solution."
"The initial setup of Microsoft Exchange Online Protection was easy."
"We use the solution in all our environments. We use it for remedy tickets and give them updates. It was our main communication point."
"With Microsoft Exchange Online Protection, if malware is attached to a mailer, it's very easy to go into the incident alert and find out what's happening with that identity and the mail."
"It gives us security for the users' mobiles and ends up protecting us in a significant way."
"ZoneAlarm protects all computers from viruses, spyware, and hackers."
"The product's most valuable feature is the detection engine due to its ability to identify threats."
"It is easy to use through interfaces and easy to configure each of the customizations we created based on the characteristics that we wanted."
"The solution maintains reasonable scalability."
"The solution really focused on giving more security than an antivirus."
"It is quick and easy to configure."
"This antivirus is regularly updated, and the updates can be scheduled."
 

Cons

"Not all settings can be configured automatically and most still require manual configuration. However, there is an automation tool available that can be used to input all the configurations either as a script or a tool it would be helpful."
"The solution can be complex at times. It would be nice to have the on-server version. It needs to improve the stability as well."
"I think the implementation could be more streamlined."
"When the product is being updated, it changes some of the setups. The support team is also not good."
"The management interface of Microsoft Exchange Online Protection (EOP) could be intuitive."
"Having orchestration features added to Microsoft Exchange Online Protection, particularly automation and remediation, would be quite useful."
"The tool is not 100% stable."
"I would like to get reports about vulnerable connections from our clients with information about domains, public IPs, etc. That would be highly useful."
"Currently, the client is only available for the Windows Operating System but it would be good if it were released for Mac OS as well."
"Perhaps the primary area for potential enhancement is to make it faster, ensuring a more seamless experience while maintaining robust security features."
"I would like it to be integrated with the Check Point centralization solution like Infinity Portal. It would be great to be able to manage it through the same website."
"We'd like better performance of the network equipment. There are high-speed environments where an immediate response is required."
"The support is not always so effective."
"They need to update and improve the features available for Mac."
"ZoneAlarm should be a light application that does not take too much memory in mobile phones."
"They should release a single update with all the necessary characteristics to avoid being in a cycle of consecutive updates."
 

Pricing and Cost Advice

"The price of Microsoft Exchange Online Protection is reasonable."
"The price could be lower."
"The solution falls on the higher or more expensive side of the spectrum."
"The solution's pricing is subscription-based rather than a yearly licensing cost. Pricing is based on the size of the environment and company and can be expensive."
"The pricing of the solution is reasonable."
"Regarding the price, it's comparable to other service providers. We've also looked at Check Point's offerings, and the pricing doesn't seem to be an issue."
"Online Protection is fairly expensive."
"Apart from the license fee for the solution, there are no additional costs."
"I rate the product pricing a seven out of ten."
"We use the free version of the software, but it can be upgraded to the paid Extreme Security edition."
"The pricing is reasonable, with a yearly renewal license costing seventy dollars."
"This is a freeware product and I recommend using it."
"We have to pay a yearly licensing fee for ZoneAlarm, which is cheap."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Government
9%
Financial Services Firm
9%
Manufacturing Company
7%
Computer Software Company
19%
Comms Service Provider
12%
Hospitality Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Exchange Online Protection?
The initial setup was easy. The configuration process is very straightforward.
What needs improvement with Microsoft Exchange Online Protection?
I would like to improve the setting of rules in Microsoft Exchange Online Protection (EOP) as it is currently working fine but has room for enhancements.
What is your primary use case for Microsoft Exchange Online Protection?
I am using Microsoft Exchange Online Protection (EOP) ( /products/microsoft-exchange-online-protection-eop-reviews ) for word processing, spreadsheet management, Power BI, checking my meetings, usi...
What do you like most about ZoneAlarm?
ZoneAlarm protects all computers from viruses, spyware, and hackers.
What needs improvement with ZoneAlarm?
As for improvements, ZoneAlarm enhances Check Point’s solution by having a very efficient engine. The engine checks all components of the device, such as the memory process, to detect and stop thre...
 

Also Known As

Microsoft EOP, MS Exchange Online Protection
No data available
 

Overview

 

Sample Customers

Information Not Available
Terma, Optix, Samsung Research Amercia, SF Police Credit Union, Independence Care System, Mattias Thomsen, Carmel Partners, Desert Research Institute, CRIF, FXCM Inc, US State Agency
Find out what your peers are saying about Microsoft Exchange Online Protection (EOP) vs. ZoneAlarm and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.