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Microsoft Entra ID vs Thales Authenticators comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Entra ID
Ranking in Authentication Systems
1st
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
278
Ranking in other categories
Single Sign-On (SSO) (2nd), Identity Management (IM) (2nd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (1st), Access Management (1st), Microsoft Security Suite (2nd)
Thales Authenticators
Ranking in Authentication Systems
14th
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Authentication Systems category, the mindshare of Microsoft Entra ID is 5.6%, down from 13.1% compared to the previous year. The mindshare of Thales Authenticators is 1.9%, down from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Microsoft Entra ID5.6%
Thales Authenticators1.9%
Other92.5%
Authentication Systems
 

Featured Reviews

Stafin Jacob - PeerSpot reviewer
Microsoft 365 Security & Compliance Practice Lead at Invoke
Identity has become our central gatekeeper and has provided secure single sign-on for all users
Microsoft Entra ID can improve by focusing more on new passwordless methods and becoming a primary adopter. One feature we would like to see is the ability to have security questions for password resets. I know the current capability is phasing out, so we do not have an alternative method yet. Customers who already use security questions require a smoother transition for that capability to be available. My experience with the deployment has had some challenges, particularly around the Microsoft MFA campaigns. The hardest part is moving users from a different MFA provider to the Microsoft MFA provider, as it ultimately depends on user activity. In large enterprises with numerous users across various geographies, this transition takes time. If there are ways to exert more control around that process, it would improve the situation.
Gustavo Merighi - PeerSpot reviewer
Automation and Telecommunications Analyst at Grupo Energisa
Has an easy-to-use management interface and a straightforward initial setup process
Our primary use cases include multifactor authentication for VPN connections and access to security tools like jump servers and firewalls. We also use it to enhance security measures in an enterprise environment The most valuable feature is the YAML 2.0 integration. It has an easy-to-use…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the ease of scalability."
"The two-step authentication is the most valuable."
"The features of Microsoft Entra ID benefit my organization by streamlining everything for the customers that use Entra or the whole Microsoft platform."
"This solution is less time-consuming. We don't have to hire as many resources to give permissions to a particular user or group for any application."
"The feature of Microsoft Entra ID that I appreciate the most is the level of integration that's available in the partner network."
"I primarily use this solution for hybrid deployment, security, securing resources and for integration purposes, and in terms of security, we have been using the B2B/B2C hybrid integration with the certificate authentication."
"It is one of those costs where you can't really quantify a return on investment. In the grand scheme of things, if we didn't have it, we would probably have a lot more breaches. It would be a lot harder to detect issues because we would have people using static usernames and passwords for various sites, making us open to a lot more attacks. The amount of security and benefit that we get out of it is not quantifiable but the return of investment from a qualitative point of view is much higher than not having it."
"Two very important features in terms of security are governance and compliance through the Conditional Access policies and Azure Log Analytics."
"The most valuable feature of SafeNet Authentication Manager is authentication."
"The solution has helped our organization by allowing all users to connect securely."
"I like how the solution allows me to support different types of hardware tokens and integrate with OTP."
"The technical support services are good."
"The solution is scalable and stable."
"We use this solution to log into virtual machines like VMware and VMware Horizon."
 

Cons

"When you fix the rules and permissions, working directly on the manifest, you really need to have in-depth knowledge. If there were a graphical user interface to update the manifest, that would be good."
"Generally, everything works pretty well, but sometimes, Azure Active Directory has outages on the Microsoft side of things. These outages really have a very big impact on the users, applications, and everything else because they are closely tied to the Azure AD ecosystem. So, whenever there is an outage, it is really difficult because all things start failing. This happens very rarely, but when it happens, there is a big impact."
"I think Microsoft Entra ID could be improved by assigning permissions to nested groups in the next release."
"Better deployment management and visibility functionality would be helpful."
"There are many new features being added all the time, and Microsoft is advancing at a pace that aligns with our needs. I can't think of anything immediate that needs improvement."
"Azure AD does not support legacy authentication protocols, such as NTLM or Kerberos."
"The dashboard and interface could be better. It would be ideal if it was easier to use."
"The technical support can be confusing - if you're looking for something very specific, it can be hard to get the right answer or a solution."
"I'd like to see integration with other platforms."
"The product could be improved by adding more features for sending tokens via SMS or phone calls."
"The problem with SafeNet is that it's not integrated with Microsoft 365."
"The solution should allow for support of multi-tenant architecture."
"The stability could improve."
"The scalability could improve, we have a lot of downtimes two years ago; this was in the cloud environment, because we purchased SafeNet Authentication Manager as a cloud service, and sometimes it was down for two or three hours."
 

Pricing and Cost Advice

"The price of the solution's license is good."
"For a small business buying individual licenses, it is an affordable solution."
"Make sure that you get the most out of your Office 365 licenses for Azure AD. If you have additional concerns for users who don't have an Office 365 license, consider Azure AD Premium P1 and P2. Be aware that you have to evaluate your license usage beforehand."
"The price is fair. It's not very expensive given what they offer."
"Be sure: You know your userbase, e.g., how many users you have. You choose the right license and model that suit your business requirements."
"Azure AD has four licensing options- Free, Office 365 apps, Premium P1, and Premium P2. The free option has a limited number of identities and features, and the Office 365 version comes included in several Office 365 subscriptions. With the P1 and P2 licenses, we get all the freeware features plus additional security features, but these come at a higher price. The base price for P1 and P2 is $6 and $9 per user per month, respectively."
"I work for an academic medical center, where there is a watch kept over every dollar spent. I do have concerns about the micro charges for different levels or features of the product."
"The licensing is really not clear unless you are a premium client."
"There is an annual licensing fee."
"Thales is more expensive than its competitors."
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Top Industries

By visitors reading reviews
Outsourcing Company
13%
Financial Services Firm
10%
Manufacturing Company
8%
Government
7%
Comms Service Provider
12%
Financial Services Firm
12%
Manufacturing Company
10%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business90
Midsize Enterprise42
Large Enterprise162
No data available
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What is your experience regarding pricing and costs for Azure Active Directory?
I would rate the pricing of the product as four out of five. The product is definitely good, and I see it as part of the future roadmap for managing all endpoints.
What needs improvement with Azure Active Directory?
I believe instead of putting everything in a single form under Microsoft Entra ID, it would be best for Microsoft to segregate these features. For example, if someone wants to design the Conditiona...
What needs improvement with Thales Authenticators?
Currently, the solution fulfills our requirements. We are very satisfied with its features, and do not have any specific ideas for improvement right now. Perhaps, in the future, three-factor authen...
What is your primary use case for Thales Authenticators?
Our employees, whether working on-site or remotely, use Thales Authenticators for two-factor authentication to log in to their laptops or PCs. This is our primary use case.
What advice do you have for others considering Thales Authenticators?
From our past years of experience, the solution is very smooth, and we have had a good experience with it. We would definitely recommend Thales to others for its reliability and features. I'd rate ...
 

Also Known As

Azure AD, Azure Active Directory, Azure Active Directory, Microsoft Authenticator
Gemalto Ezio, Ezio, Gemalto Authenticators, SafeNet Authentication Manager
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Microsoft Entre ID is trusted by companies of all sizes and industries including Walmart, Zscaler, Uniper, Amtrak, monday.com, and more.
Standard Chartered Bank (SCB)
Find out what your peers are saying about Microsoft Entra ID vs. Thales Authenticators and other solutions. Updated: September 2026.
915,287 professionals have used our research since 2012.