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Microsoft Configuration Manager vs Red Hat Ansible Automation Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.7
Microsoft Intune boosts cost savings and efficiency by streamlining device management, reducing infrastructure costs, and enhancing security measures.
Sentiment score
1.0
Microsoft Configuration Manager is valued for managing devices, offering cost savings and enhanced productivity, despite some Mac support challenges.
Sentiment score
7.0
Red Hat Ansible Automation minimizes setup time, lowers costs, boosts efficiency, scales well, and supports enterprises effectively.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
Microsoft Intune not only saves costs by reducing the number of personnel needed but also offers a comprehensive solution for managing laptops, applications, security, individual access, and enrollment.
Importantly, when someone leaves the company, it helps protect document access on their devices.
 

Customer Service

Sentiment score
5.5
Microsoft Intune support feedback is mixed, with faster resolutions at premium levels but slow response at basic tiers.
Sentiment score
5.7
Microsoft Configuration Manager receives mixed reviews for support, praised for resources but criticized for first-level support effectiveness.
Sentiment score
7.2
Red Hat Ansible Automation's support is generally satisfactory, with users often utilizing community resources and varying experiences with technical support.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
For technical support from Microsoft, I would rate them a nine.
The Ansible sales and technical support services need significant improvement.
I have not escalated any questions to the Red Hat support team regarding Red Hat Ansible Automation Platform, as their modules are professional and complete.
 

Scalability Issues

Sentiment score
6.7
Microsoft Intune excels in scalability, efficiently managing thousands of users and devices across diverse environments, supporting seamless expansion.
Sentiment score
7.5
Microsoft Configuration Manager scales well for enterprises, though expertise and investments may enhance scalability, especially with cloud integration.
Sentiment score
7.2
Red Hat Ansible Automation Platform scales well for varying server sizes, offering adaptable and manageable automation for diverse environments.
The scalability of Microsoft Intune is ten out of ten.
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
The product is suitable for our size, handling 800 devices.
Ansible can face scalability issues, such as limitations when trying to scale up infrastructure.
 

Stability Issues

Sentiment score
6.6
Microsoft Intune is stable and reliable, with users rating its performance highly despite occasional update or sync issues.
Sentiment score
7.0
Microsoft Configuration Manager is praised for stability, with issues mostly due to external factors and the need for proper setup.
Sentiment score
8.0
Red Hat Ansible Automation Platform is stable and reliable, scoring high in user feedback despite minor module glitches.
We have not experienced downtime, bugs, or glitches.
Microsoft Intune has been very stable.
A couple of years ago, the performance was not as good as it is now, but there are noticeable backend improvements.
There were misconfigurations by our team rather than issues with the product itself.
The stability of Red Hat Ansible Automation Platform is excellent, deserving a 10 out of 10 rating.
 

Room For Improvement

Microsoft Intune needs better application deployment, reporting, macOS/Linux support, platform integration, user-friendliness, remote desktop, and competitive pricing.
Microsoft Configuration Manager needs improved integration, automation, Linux compatibility, and enhanced PowerShell, UI, mobile support, and AI alerts.
Red Hat Ansible needs better scalability, GUI improvements, improved orchestration, and enhanced integration, documentation, and automation execution speed.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
I can suggest that Microsoft Configuration Manager should get the Autopilot feature because Autopilot is the main part of Intune, and nowadays everybody is using Autopilot.
The dashboarding capabilities should be improved by bringing CMP (Cloud Management Platform) into Red Hat Ansible Automation Platform.
Red Hat Ansible Automation Platform could improve by creating modules for upcoming AI and ML tech stacks.
More library support for microservices architecture and Kubernetes would be helpful.
 

Setup Cost

Microsoft Intune offers cost-effective prices with Microsoft 365 bundles, flexible licensing, and discounts for large volumes or specific sectors.
Microsoft Configuration Manager pricing is high but offers comprehensive features, with value seen mainly for larger infrastructures.
Red Hat Ansible Automation Platform offers flexible pricing based on usage, with costs for advanced features and tailored licensing options.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
The Intune suite and add-ons, such as batch management and remote help, are costly.
It costs approximately forty euros per user per month.
The setup cost is considered sufficient.
The pricing for Microsoft Configuration Manager is okay for me.
The pricing is high, and since I'm not using all functionalities, it would be better if the price depended on the functionalities used.
The cost of combining Red Hat Developer Hub and Ansible is extremely high, which presents a significant challenge with the Red Hat product.
It is free and open-source for testing or small labs.
 

Valuable Features

Microsoft Intune offers seamless integration, robust management, and security features, enhancing remote device management and compliance with a user-friendly interface.
Microsoft Configuration Manager offers scalable endpoint management, efficient deployment, vulnerability fixes, and integration, crucial for enterprises with remote operations.
Red Hat Ansible automates tasks with agentless architecture, YAML configs, community support, and a user-friendly interface via Ansible Tower.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Windows Autopatch is the most valuable because it removes the burden of patch management.
If I want to get a fetch report for anything, such as hardware-related issues or group policy-related issues, I need to fetch the report by using SCCM's scripting language and remediation part.
The product valuable for deployment recovery.
The agentless architecture of Red Hat Ansible Automation Platform, using the SSH key, makes it passwordless and allows us to push configurations with one click, creating a major advantage.
The automation capabilities streamline deployment processes, providing reliability and reducing manual intervention and errors.
It makes it simple to develop Ansible playbooks and roles, which aids in simplifying my daily administrative tasks.
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
301
Ranking in other categories
Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Microsoft Configuration Man...
Ranking in Configuration Management
3rd
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
84
Ranking in other categories
Software Distribution (1st), Server Monitoring (6th), Patch Management (1st)
Red Hat Ansible Automation ...
Ranking in Configuration Management
1st
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
71
Ranking in other categories
Release Automation (3rd), Network Automation (1st)
 

Mindshare comparison

As of September 2025, in the Configuration Management category, the mindshare of Microsoft Intune is 9.4%, down from 9.6% compared to the previous year. The mindshare of Microsoft Configuration Manager is 11.5%, down from 13.3% compared to the previous year. The mindshare of Red Hat Ansible Automation Platform is 16.1%, down from 19.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management Market Share Distribution
ProductMarket Share (%)
Red Hat Ansible Automation Platform16.1%
Microsoft Intune9.4%
Microsoft Configuration Manager11.5%
Other63.0%
Configuration Management
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
JunedBedrekar - PeerSpot reviewer
Have effectively deployed patches and applications while integrating with cloud solutions
The features I find most valuable in Microsoft Configuration Manager are replication and scripting. If I want to get a fetch report for anything, such as hardware-related issues or group policy-related issues, I need to fetch the report by using SCCM's scripting language and remediation part. The inventory collection features of Microsoft Configuration Manager are good because we always prefer the inventory. We do it by using the script language. We use remote management capabilities in Microsoft Configuration Manager. Remote management capabilities are useful if the user is not providing access; we can use the backend users to update the group policy and sync the devices. These are the main features we require.
Sudhir Kumar Tiwari - PeerSpot reviewer
Have managed thousands of servers with streamlined configuration processes
Red Hat Ansible Automation Platform is very helpful due to passwordless integration and the ability to interact with multiple servers at once, which is especially advantageous when dealing with thousands of servers. The integration aspect of Red Hat Ansible Automation Platform has optimized my IT ecosystem significantly by consolidating multiple tools, such as a CI/CD pipeline with Jenkins, where we validate everything, including testing and SonarQube code quality. The agentless architecture of Red Hat Ansible Automation Platform, using the SSH key, makes it passwordless and allows us to push configurations with one click, creating a major advantage. Red Hat Ansible Automation Platform's main benefit is that it allows us to push configurations to multiple servers without manually visiting each one, maintaining efficiency.
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
9%
Manufacturing Company
9%
Government
8%
Financial Services Firm
12%
Government
11%
Computer Software Company
9%
Manufacturing Company
7%
Financial Services Firm
20%
Computer Software Company
12%
Manufacturing Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business116
Midsize Enterprise45
Large Enterprise151
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise13
Large Enterprise63
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise8
Large Enterprise48
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
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How does Google Cloud Identity compare with Microsoft Intune?
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How does Ansible compare to Microsoft Endpoint Configuration Manager (SCCM)?
Microsoft Endpoint Configuration Manager takes knowledge and research to properly configure. The length of time that ...
How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?
ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. Wh...
What do you like most about SCCM?
One of the standout features of SCCM is its application management capabilities. It allows us to create packages effi...
What is the difference between Red Hat Satellite and Ansible?
Red Hat Satellite has proven to be a worthwhile investment for me. Both its patch management and license management h...
What do you like most about Red Hat Ansible Automation Platform?
The most valuable features of the solution are automation and patching.
What is your experience regarding pricing and costs for Red Hat Ansible Automation Platform?
Red Hat Ansible Automation Platform comes with a high price point. Even though we use the platform, we need additiona...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Microsoft Endpoint Configuration Manager, System Center Configuration Manager (SCCM ), Microsoft SMS
Ansible
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Bank Alfalah Ltd., Wªrth Handelsges.m.b.H, Dimension Data, Japan Business Systems, St. Lucie County Public Schools, MISC Berhad
HootSuite Media, Inc., Cloud Physics, Narrative, BinckBank
Find out what your peers are saying about Microsoft Configuration Manager vs. Red Hat Ansible Automation Platform and other solutions. Updated: September 2025.
867,497 professionals have used our research since 2012.