We performed a comparison between Microsoft Dynamics AX and SAP S/4HANA based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is flexible and cost-effective."
"The stability is very good."
"Almost all of the features that we use are efficient. Live master planning successfully handles all of our company's requirements."
"The most valuable feature of Microsoft Dynamics AX is customization."
"The tool's most valuable feature is reporting."
"I am impressed with the tool's vendor collaboration. It is also easy to connect with third-party applications."
"Microsoft Dynamics is very stable."
"The most valuable feature of Microsoft Dynamics AX is that it fulfills our requirements. We haven't had any issues with performance."
"S4HANA is very scalable - we use it across seven or eight factories, and everything is running fine."
"SAP S4HANA is a stable solution."
"The Fiori design is a valuable feature."
"Responsive, comprehensive and optimized solution."
"S/4HANA offers a lot of additional capability with respect to performance due to its in-built architecture for many functions including finance, production, quality, manufacturing, inventory or sales distribution and logistics."
"From a technological point of view, the in-memory database is one of the key highlights."
"The performance of the solution is excellent."
"I find the Production Planning Cockpit (PPC) and Material Requirements Planning (MRP) most valuable modules."
"Change management could be better."
"The implementation was completed within one month."
"Our version has performance issues so it gets stuck and is slow."
"The product must be made accessible online."
"I sometimes put in wrong data that needs correction, but I cannot change it or approve it without withdrawing it. It will then take time for me to go back in and edit it."
"Microsoft Dynamics AX can improve system performance and security. The security is basic and needs a lot of improvement."
"We experienced some challenges with the mobile apps due to the insufficient processing capacity to handle the workload effectively."
"Microsoft could provide more flexible hardware requirements that can scale with the volume of data being processed rather than providing only a minimum requirement."
"The procure-to-pay solution in the Contract Management angle could be better. If you look at it on Ariba, the Contract Management Life Cycle for Ariba is more robust. You can create documentation, SLAs, and NDAs. Apart from the procurement aspect of the contract, you have the legal side, but Ariba cannot do that. From what I've seen, the features of the procure-to-pay model in S/4HANA and their Contract Life Cycle Management side primarily focus on the procurement side. I believe it would be good if this solution could handle a part of the legal side. They will incorporate Extended Warehouse Management and Transportation Management into the S/4HANA cloud. Most big companies that use a solution like S/4HANA have a legal department within the organization. Suppose they can incorporate that to be in S/4HANA suites; I think it'll be good. It will be just like what we have with Transportation Management and Extended Warehouse Management. The user interface could be better. They have too much information on the interface, and our customers still keep complaining that it looks complex. Even though many things have changed, they still complain that the interface or the screen they see is a bit complex. It's only when they see the Fiori interface that their mind becomes a bit calm."
"SAP support provides resolves all our problems, but the response time is slower than our customers expect. Maybe it's because they have such a large customer base and are always occupied, but that's one area all our customers mention."
"Lacking in some customizations."
"The theory-side of the solution needs to be improved."
"The Capex and Opex could be improved."
"I would like to see the AI included to help from a data standpoint."
"The two things that need to be improved are price and customization."
"During parallel preparation of go-live processes, SAP B1 and S4H transactional data alignment can be difficult to track."
Microsoft Dynamics AX is ranked 6th in ERP with 51 reviews while SAP S/4HANA is ranked 2nd in ERP with 65 reviews. Microsoft Dynamics AX is rated 7.6, while SAP S/4HANA is rated 8.2. The top reviewer of Microsoft Dynamics AX writes "A stable product that offers excellent ROI and reliable technical support". On the other hand, the top reviewer of SAP S/4HANA writes "The solution is highly scalable, with solid performance and integration". Microsoft Dynamics AX is most compared with SAP ERP, Microsoft Dynamics 365 Business Central, Oracle E-Business Suite, Microsoft Dynamics GP and Oracle Fusion Cloud ERP, whereas SAP S/4HANA is most compared with SAP ERP, SAP Business One, Oracle Fusion Cloud ERP, Microsoft Dynamics 365 Business Central and Anaplan. See our Microsoft Dynamics AX vs. SAP S/4HANA report.
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