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Microsoft Defender for Office 365 vs Microsoft Exchange Online Protection comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Microsoft Defender for Office 365 and Microsoft Exchange Online Protection based on real PeerSpot user reviews.

Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Microsoft Defender for Office 365 vs. Microsoft Exchange Online Protection report (Updated: August 2022).
632,779 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I love the Advanced Malware Protection feature. It works very well... The appliance has more security such as SDF, DKIM, DMARC, and encryption.""Anti-Spam and Advanced Malware Protection are the most valuable features... and we also have the option to block Zero-day attacks.""There is a huge return compared to if we didn't have a gateway appliance, as far as blocking malicious emails.""The added value of it is that every migration to a new version is initiated by the Cisco version itself, so that is a bunch of work that you don't have to do on the Cisco ESA system on-premise. As it becomes a safe platform, you don't need to invest anything in your own data center or in your upgrade path.""It is doing its work. It is doing what it was actually designed to do. It has ensured we don't have business email compromises, and it has also ensured that our brand Galaxy is unique all year round.""Cisco Secure Email Cloud Gateway has allowed our users to be able to concentrate on the emails that they do receive. Previously, our users had to deal with nine million additional emails across the organization, which is nearly 1,000 emails per user to have to deal with a month. That's a massive amount for our staff to deal with and probably several hours of their time. We have a lot of clinical staff, being a hospital. We want to make our staff as productive as possible. By removing a lot of that spam and phishing type emails, this allows them to do their job.""It has an intuitive, clear graphical interface where you can deploy your policies and understand the overall flow. There are a lot of things that you cannot handle on the graphic interface, like message filters. For this, you need to go to a lower level where you have more power, like command line interface. So, this solution has the best of both worlds. There are not a lot of bells and whistles. It is more practical with access to most features that you can configure.""The solution is very configurable. It has enabled us to configure some specific filters to stop emails that general configurations didn't stop. It's a powerful solution. It can analyze a lot of emails simultaneously, with no problems of capacity or system load."

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"Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links.""Microsoft Defender for Office 365 is a stable solution.""The deployment capability is a great feature.""At the moment we are satisfied with this product. It's a stable, scalable, and resilient solution for us.""The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not.""It also gives the vulnerability status according to the versions you have selected. Let's say you have Google Chrome. It mentions the versions it has, and it updates. Within two hours of an update, it is reflected in the dashboard. That's really nice to have.""The most valuable feature of Microsoft Defender for Office 365 is the ease of use.""I would say that 90% of the spam and phishing attack emails get blocked right off the bat."

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"It's definitely scalable.""What I like most about Microsoft Exchange Online Protection is its integration with Windows, so we have one central view for all alerts and incidents.""We like the holding facility that is available for potentially suspicious URL's. This allows a real-time review to be performed before the email reaches a users inbox.""It is an easy solution.""It has a really nice web-based administration console."

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Cons
"We have been struggling in the last month with Cisco encryption and with the S/MIME encryption. I don't know if it is an issue on our side or if these features of the solution are not working very well.""The UI is definitely one area of improvement because it doesn't match other interfaces and the navigation can be a little clunky.""The interface is dated. It has looked pretty much the same for 15 years or so. It would be helpful to be able to do everything from one spot. The centralized quarantine and reporting are completely separate from policy administration.""The configuration UI should be made more intuitive. Currently, it takes a while to understand how to do the basic configurations.""The area of license renewal should be improved. We normally renew our license every year. There is a feature called smart licensing, and I switched from the legacy mode to the smart licensing mode because of what I thought smart licensing does. I thought it would make licensing renewal seamless and very swift, but ever since I've switched to smart licensing, each time I want to renew my license, it is a whole lot of headache. The process is not smooth, and I had to keep calling Cisco TAC to see how the issue can be resolved. At one point, I wanted to revert back to the legacy mode, but I can't revert. Once you switch from the legacy mode to the smart licensing mode, you can't revert. They should improve on the visibility of the smart licensing mode so that it can indeed be smart and easier to use for the license renewal every year. That is one challenge.""We have Microsoft and we have the E5 licenses, they have more EDR responses on certain emails. That's something that Cisco ESA on the cloud doesn't have. They don't do anything about MITRE attacks. They only detect if there is a malicious email or a threat and they remove it.""I use the search all the time. Sometimes, it is hard to search for things and things are hard to find. People come to me all the time, saying, "This email didn't get through." Then, I go searching and don't find it on the first search. You have to think about alternative searches. I don't know if there is an easier way that they could help to find things. I don't know how they could simplify it, because now everybody else is using the cloud and everything is coming from Office 365, or whatever. It is just not the same environment from years ago where everybody had their own server and you could search easier.""They can do it better with web links, with the URLs. They have a technology called Outbreak but it doesn't work as well as we would like."

More Cisco Secure Email Cons →

"I'd like some additional features any product can give me to protect our environment in a better way.""In one of the reports I can get the exact place where a vulnerable file resides. But for that, I need to explicitly go into the device and check. If they could include that file part in the report, without my having to go to the device itself, that would help.""They can improve their security in a way where a customer can know if all their attachments are safe or not to open through a report. The solution does its job perfectly, but it never reports to the customer whether those attachments have been stopped before or not.""This product's effectiveness could be improved, in terms of detecting unwanted spam or even malware between the emails, compared to other products.""We are always looking for others tools to increase automation on tasks. There can be better integration with other solutions, such as PowerPoint and email.""There needs to be an improvement in integrating the product to work across multiple operating systems, and to have better support for non-Microsoft file types.""It would be better if it were more scalable. It depends on the architecture, but we would like to make it more scalable for both data centers.""The visibility for the weaknesses in the system and unauthorized access can be improved."

More Microsoft Defender for Office 365 Cons →

"Microsoft has some training portals, but more could be developed.""The security features could be better.""We would like the solution to have more in-built intelligence in the way that it reviews potential security risks, rather than our team constantly having to update the policies.""Having orchestration features added to Microsoft Exchange Online Protection, particularly automation and remediation, would be quite useful.""I think the implementation could be more streamlined."

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Pricing and Cost Advice
  • "The licensing was all transferred."
  • "Compared to Cisco's on-prem service, the cost is the same, but you don't have to pay for the hardware and you don't have to maintain the system, as far as upgrades and hardware failures are concerned. It is cheaper to operate on their cloud service than it is to operate with their on-prem service."
  • "Cisco Secure Email and the support are priced well. It's not cheap, but there are other solutions that offer less and cost so much. For example, Microsoft is more expensive than Cisco."
  • "There are additional fees for adding features."
  • "At times, we feel the pricing is a bit too high, but then, there is also room for discounts. We enjoy a lot of discounts, and that is why we are still with them. There are no costs in addition to the standard licensing fees."
  • "In my previous organization, avoiding four instances of CryptoLocker within an estimated six month period is approximately $600,000 in lost time and effort. Our five year cost was about a million dollars, and the four outages that we had equated to 65 percent of that five year cost."
  • "It is a super big router that costs a few hundred thousand dollars."
  • More Cisco Secure Email Pricing and Cost Advice →

  • "It's a user-base subscription."
  • "From the pricing point of view, like any other product in the market, there is scope for negotiation."
  • "Defender is a little bit more expensive as compared to others. We are in the manufacturing environment. So, we don't have a high budget for all of our endpoint devices. Its cost is a major concern for us."
  • "For licensing, it's usually a yearly package for customers who are subscribed to Office 365, but they can also pay on a monthly basis."
  • "Microsoft Defender for Office 365 is an add-on to the Office license. Many customers are purchasing this solution."
  • "Microsoft Defender for Office 365 comes with Microsoft Windows. It is free with the operating system."
  • More Microsoft Defender for Office 365 Pricing and Cost Advice →

    report
    Use our free recommendation engine to learn which Email Security solutions are best for your needs.
    632,779 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:It has an intuitive, clear graphical interface where you can deploy your policies and understand the overall flow. There… more »
    Top Answer:It is a super big router that costs a few hundred thousand dollars.
    Top Answer:You can consolidate on SMA if you want to spam or threats quarantined for multiple devices. It is not advisable for a… more »
    Top Answer:It also gives the vulnerability status according to the versions you have selected. Let's say you have Google Chrome. It… more »
    Top Answer:I would recommend Microsoft Defender for Office 365. If you already have a deployment method, like CCM or something… more »
    Top Answer:In one of the reports, I can get the exact place where a vulnerable file resides. But for that, I need to explicitly go… more »
    Top Answer:We like the holding facility that is available for potentially suspicious URL's. This allows a real-time review to be… more »
    Top Answer:We would like the solution to have more in-built intelligence in the way that it reviews potential security risks… more »
    Top Answer:We use the product to provide full email security protection policies.
    Comparisons
    Also Known As
    Cisco Email Security, IronPort, Cisco Email Security, ESA, Email Security Appliances
    MS Defender for Office 365
    Microsoft EOP, MS Exchange Online Protection
    Learn More
    Overview

    Customers of all sizes face the same daunting challenge: email is simultaneously the most important business communication tool and the leading attack vector for security breaches. Cisco Email Security enables users to communicate securely and helps organizations combat Business Email Compromise (BEC), ransomware, advanced malware, phishing, spam, and data loss with a multilayered approach to security.

    Microsoft Defender for Office 365 protects all of Office 365 against advanced threats like business email compromise and credential phishing, and automatically investigates and remediates attacks. With Defender for O365 you get Integrated threat protection for all of Office 365 that gives you:

    - Native protection for Office 365 with built-in protection that simplifies administration, lowers total cost of ownership, and boosts productivity.

    - Unparalleled scale and effectiveness with powerful automated workflows to improve SecOps efficiency.

    - A complete solution for collaboration that protects you from attacks across the kill chain.

    To learn more about our solution, ask questions, and share feedback, join our Microsoft Security, Compliance and Identity Community.

    Exchange Online Protection (EOP) is the cloud-based filtering service that helps protect your organization against spam and malware. EOP is included in all Microsoft 365 organizations with Exchange Online mailboxes.

    Offer
    Learn more about Cisco Secure Email
    Learn more about Microsoft Defender for Office 365
    Learn more about Microsoft Exchange Online Protection
    Sample Customers
    SUNY Old Westbury, CoxHealth, City of Fullerton, Indra
    Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
    Information Not Available
    Top Industries
    REVIEWERS
    Energy/Utilities Company19%
    Retailer14%
    Manufacturing Company10%
    Financial Services Firm10%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Comms Service Provider17%
    Government7%
    Financial Services Firm7%
    REVIEWERS
    Manufacturing Company25%
    Comms Service Provider25%
    Performing Arts13%
    Logistics Company13%
    VISITORS READING REVIEWS
    Computer Software Company20%
    Comms Service Provider11%
    Government8%
    Financial Services Firm7%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Comms Service Provider14%
    Government9%
    Financial Services Firm8%
    Company Size
    REVIEWERS
    Small Business37%
    Midsize Enterprise23%
    Large Enterprise40%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise18%
    Large Enterprise56%
    REVIEWERS
    Small Business33%
    Midsize Enterprise27%
    Large Enterprise40%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise19%
    Large Enterprise54%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise18%
    Large Enterprise57%
    Buyer's Guide
    Microsoft Defender for Office 365 vs. Microsoft Exchange Online Protection
    August 2022
    Find out what your peers are saying about Microsoft Defender for Office 365 vs. Microsoft Exchange Online Protection and other solutions. Updated: August 2022.
    632,779 professionals have used our research since 2012.

    Microsoft Defender for Office 365 is ranked 2nd in Email Security with 14 reviews while Microsoft Exchange Online Protection is ranked 13th in Email Security with 5 reviews. Microsoft Defender for Office 365 is rated 8.0, while Microsoft Exchange Online Protection is rated 8.8. The top reviewer of Microsoft Defender for Office 365 writes "Essential security capabilities, plenty of email protection, and enhanced data loss prevention". On the other hand, the top reviewer of Microsoft Exchange Online Protection writes "Protects our customers from spammers". Microsoft Defender for Office 365 is most compared with Proofpoint Email Protection, Mimecast Email Security with Targeted Threat Protection, Fortinet FortiMail, Barracuda Email Security Gateway and Cisco Secure Email Cloud Mailbox, whereas Microsoft Exchange Online Protection is most compared with Proofpoint Email Protection, Mimecast Email Security with Targeted Threat Protection, Cisco Secure Email Cloud Mailbox, Fortinet FortiMail and Barracuda Essentials. See our Microsoft Defender for Office 365 vs. Microsoft Exchange Online Protection report.

    See our list of best Email Security vendors.

    We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.