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Microsoft Defender for Identity vs Microsoft Intune comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Microsoft Defender for Identity effectively prevents incidents, reduces administration time, is cost-effective, and helps satisfy client needs, despite mixed returns.
Sentiment score
7.7
Microsoft Intune reduces costs and boosts productivity by streamlining device management, enhancing security, and ensuring high return on investment.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
Importantly, when someone leaves the company, it helps protect document access on their devices.
Applications are deployed through Intune, and we see fewer tickets for common issues because we can resolve them through the solution.
 

Customer Service

Sentiment score
8.4
Microsoft Defender for Identity's support is effective yet inconsistent, with delays and variable service quality across subscription tiers.
Sentiment score
6.5
Microsoft Intune support receives mixed reviews; premium support is faster, while basic support often lacks effectiveness, needing improvement.
Generally, the support is more effective than other providers like Oracle.
The quality of support is very good, but troubleshooting can take time due to complex setups and the need to provide many logs.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
 

Scalability Issues

Sentiment score
8.8
Microsoft Defender for Identity is scalable and adaptable, supporting diverse enterprises and seamlessly integrating within Microsoft infrastructures.
Sentiment score
8.3
Microsoft Intune offers seamless scalability, supporting thousands of users and devices with strong endpoint support and flexible licensing.
In a Microsoft-centric organization, especially with Azure infrastructure and Office 365, Microsoft Defender for Identity is scalable.
The scalability of Microsoft Intune is ten out of ten.
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
 

Stability Issues

Sentiment score
7.9
Microsoft Defender for Identity is highly stable, credited to Azure's infrastructure, despite occasional regional incidents and initial issues.
Sentiment score
8.0
Microsoft Intune is praised for its stability and performance, despite minor bugs and occasional Azure integration issues.
Microsoft Defender for Identity is quite robust and built on Azure hyperscale infrastructure, with a 99% availability.
We have not experienced downtime, bugs, or glitches.
Microsoft Intune has been very stable.
A couple of years ago, the performance was not as good as it is now, but there are noticeable backend improvements.
 

Room For Improvement

Microsoft Defender for Identity requires enhancements in cloud security, SIEM integration, and user access controls, facing various operational challenges.
Microsoft Intune needs enhanced application deployment, reporting, and better support for non-Microsoft systems to improve user experience and efficiency.
One improvement I would recommend is the integration of an admin application within Teams, allowing easy access to attack information on a mobile platform.
Reducing false positives is something we've been working on with Microsoft.
There is room for improvement in delivering knowledge to technical users, especially regarding what we can gain from the solution and how to apply it.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
 

Setup Cost

Microsoft Defender for Identity, integrated with Microsoft 365 E5, is competitively priced, offering value for Azure and Office 365 users.
Microsoft Intune is cost-effective due to integration with Office 365 and competitive bundling in Microsoft 365 E3 and E5.
Ensuring a fair price according to market standards.
From an organization perspective, using E5 licenses is value for money, especially if Azure and Office 365 are already in use.
the Microsoft Defender Suite is quite expensive, especially when integrated into Sentinel.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
The Intune suite and add-ons, such as batch management and remote help, are costly.
It costs approximately forty euros per user per month.
 

Valuable Features

Microsoft Defender for Identity excels in threat detection, offers customization, and enhances security across environments with synced capabilities and automation.
Microsoft Intune offers seamless integration, robust security, and efficient endpoint management with a centralized console for enhanced productivity.
The most valuable feature is its hybrid artificial intelligence, which gathers forensic data to track and counteract security threats, much like the CSI series in effect.
The advanced threat protection is one of the strengths of Microsoft Defender for Identity, as it utilizes user and entity analytics and can detect indicative attacks.
The most valuable features of Microsoft Defender for Identity include its automatic remedies, possibilities for avoiding incidents, the privilege manager, and the generation of logs that facilitate a safer environment.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Windows Autopatch is the most valuable because it removes the burden of patch management.
 

Categories and Ranking

Microsoft Defender for Iden...
Ranking in Microsoft Security Suite
7th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
21
Ranking in other categories
Advanced Threat Protection (ATP) (5th), Identity Threat Detection and Response (ITDR) (1st)
Microsoft Intune
Ranking in Microsoft Security Suite
1st
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
255
Ranking in other categories
Configuration Management (2nd), Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st)
 

Mindshare comparison

As of May 2025, in the Microsoft Security Suite category, the mindshare of Microsoft Defender for Identity is 6.9%, up from 6.2% compared to the previous year. The mindshare of Microsoft Intune is 14.7%, up from 10.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Microsoft Security Suite
 

Featured Reviews

Sachin Vinay - PeerSpot reviewer
Easily detects advanced attacks based on user behavior
The best feature is security monitoring, which detects and investigates suspicious user activities. It can easily detect advanced attacks based on the behavior. The credentials are securely stored, so it reduces the risk of compromise. It will monitor user behavior based on artificial intelligence to protect the identities in your organization. It will even help secure the on-premise Active Directory. It syncs from the cloud to on-premise, and on-premise modifications will be reflected in the cloud. Identity harvesting is the most common threat. Legacy Microsoft solutions and Amazon face the same issues in the cloud. Users don't implement other security mechanisms in the cloud. In an on-premise environment, we would have multiple security devices like firewalls and several layers of security. Cloud users are less bothered because cloud features are there and only need to be configured. Microsoft Defender for Cloud is the best solution because all threats are completely visible, and it has a great dashboard. The dashboard displays each threat and score, so we can identify the threat rating and act efficiently to avoid compromising user identities. We have a single sign-on feature on the cloud. If we lose a single set of identities, it can compromise the entire organization, including cloud and on-premise. The same identities are being used everywhere. The user activity has to be completely visible on the dashboard, and it has to generate a pattern. It will notify us if there is any security breach. It is a complete monitoring set. Minor changes in the user identity can lead to data leakage. If a password is changed in the cloud, it will be reflected automatically in the on-premise. This minor change will trigger an alert in Microsoft Defender for Identity. It ensures that each cloud identity is well protected from spoofing. It has a comprehensive database of well-known spoofing techniques, enabling us to provide cloud identity protection completely. It has a vast scope because it is completely single sign-on. In the emerging industry, we use single sign-on because users need to authenticate, but it's challenging to remember multiple passwords. Once your user signs in, you can access all the data. An identity compromise would lead to various issues and affect the data on-premises. Defender maintains a constantly updated database with the latest signatures, attack models, and threats. If it detects one threat, it will monitor the suspicious event and give us frequent alerts. Identity protection is vital because we use an identity mechanism for everything, including firewall-related activities. The exact identity used in the cloud is used in the most complex firewalls. We require an excellent migration technique to regain this user credential if something gets compromised. Blocking this requires a massive set of procedures. Microsoft Defender comprehensively monitors identity and provides frequent alerts regarding any issue, so we don't need to think of anything else. Defender's bidirectional sync capabilities are helpful because we need to sync data from multiple directions, including tenant-to-tenant, on-premise-to-cloud, and cloud-to-cloud syncing. As a university, we have multiple tenants, so we need to sync or access data across platforms. That way, everything is more secure, and Microsoft Defender for Cloud also provides ample security for cloud transfers. The bidirectional sync capabilities are flawless—10 out of 10. Our on-premise Active Directory is perfectly synced with the Azure AD. Everything is synced with on-premise, and changes are reflected in minutes. If a problem with identity is addressed on the cloud, the fix will be mirrored on-premise and vice versa. Microsoft Defender for Cloud and Identity are bundled. If we have these two solutions, we don't need to worry about anything else or third-party antivirus. Microsoft Defender for Identity acts as a link to all the Microsoft security features that require identity-based validation. Microsoft Defender instantly provides identity security for all our applications, and users need not worry about typing their passwords. Even in situations with less complex encryption mechanisms, users don't need to worry about typing in their passwords. Defender will check and monitor if there are any flaws in that, and it will let us know if there are any issues. We're a Microsoft shop, so everything works together. If one feature isn't working, everything will be affected. If Defender isn't working, half of our Microsoft security features will be dead. Without identity security, user data can easily be compromised, and data can fall into the hands of intruders or other hackers. The solutions have to complement each other. If anything got wrong, the entire setup would have flaws. Microsoft security has a legacy security mechanism. A while back, we might have gone with Defender for Endpoint, but Microsoft has also grown into the face of the cloud. The same Defender solution is completely maintaining cloud security. We can imagine Microsoft's vast scale and how Defender can protect the cloud environment from vulnerabilities and attacks. We are definitely delighted with Microsoft products. The dashboard features are fantastic because it provides a comprehensive overview. It has a great alert mechanism and log inspector that tracks when users access various servers. With this kind of identity validation, we can control which servers the users can access. We have total visibility from the dashboard. We can track identity usage even if there are no issues. That is an essential advantage.
Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
13%
Government
7%
Manufacturing Company
6%
Educational Organization
20%
Computer Software Company
11%
Financial Services Firm
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Defender for Identity?
Microsoft Defender for Identity provides excellent visibility into threats by leveraging real-time analytics and data intelligence.
What needs improvement with Microsoft Defender for Identity?
There is room for improvement in delivering knowledge to technical users, especially regarding what we can gain from the solution and how to apply it. The documentation provided by Microsoft is oft...
What is your primary use case for Microsoft Defender for Identity?
The primary use case for Microsoft Defender for Identity is to maintain control and privilege inside our organization and revoke rights when they are not needed. The solution is used to keep our or...
How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of the things I like about it: Pros: Protected productivity: Intune gives you th...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also access to both Microsoft’s user community as well as around-the-clock customer s...
 

Also Known As

Azure Advanced Threat Protection, Azure ATP, MS Defender for Identity
Intune, MS Intune, Microsoft Endpoint Manager
 

Overview

 

Sample Customers

Microsoft Defender for Identity is trusted by companies such as St. Luke’s University Health Network, Ansell, and more.
Mitchells and Buzzers, Callaway
Find out what your peers are saying about Microsoft Defender for Identity vs. Microsoft Intune and other solutions. Updated: April 2025.
849,963 professionals have used our research since 2012.