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Microsoft 365 Business vs SAP Build Work Zone comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft 365 Business
Average Rating
8.4
Reviews Sentiment
6.2
Number of Reviews
252
Ranking in other categories
Mobile Device Management (MDM) (2nd), Content Collaboration Platforms (7th)
SAP Build Work Zone
Average Rating
8.4
Reviews Sentiment
7.8
Number of Reviews
5
Ranking in other categories
Project Portfolio Management (43rd), Project Management Software (150th), Enterprise Social Software (10th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Microsoft 365 Business is designed for Mobile Device Management (MDM) and holds a mindshare of 5.1%, down 5.3% compared to last year.
SAP Build Work Zone, on the other hand, focuses on Project Management Software, holds 0.2% mindshare, up 0.0% since last year.
Mobile Device Management (MDM) Mindshare Distribution
ProductMindshare (%)
Microsoft 365 Business5.1%
Jamf Pro11.2%
NinjaOne6.6%
Other77.1%
Mobile Device Management (MDM)
Project Management Software Mindshare Distribution
ProductMindshare (%)
SAP Build Work Zone0.2%
Jira3.6%
monday.com3.3%
Other92.9%
Project Management Software
 

Featured Reviews

Jitender Singh - PeerSpot reviewer
Principle Consultant at Akaal Cyber Solutions
Comprehensive cloud tools have unified identity security and device management for my clients
I would suggest a lower cost for my clients because Microsoft 365 has many other licenses that provide different types of features. Microsoft 365 Business covers most of their requirements, and for the other parts, they use other third-party tools for cybersecurity. Although Microsoft 365 Business offers some cybersecurity features, it does not offer everything, such as endpoint detection response and mitigation. For those, clients need to buy a higher version of a license, such as Enterprise E1 or E5. I think Microsoft 365 Business can be improved if it adds more features such as endpoint detection or more features from Microsoft Defender, including cloud app security. With cloud app security, the application status or application logs can be monitored. Currently, cloud app security is not part of Microsoft 365 Business. You have to purchase a standalone license for that. If that can be added, it can increase the volume of purchases for Microsoft 365 Business.
AhmedHaridy - PeerSpot reviewer
Managing Director at Emkan
A powerful tool for managing subscriptions within the organization
It's undoubtedly more complex compared to the initial part. It depends on the requirements. You can't categorically say that HubSpot is only suitable for smaller devices; it's adaptable to various needs. Depending on the requirements, you can have a project completed within as little as six months or as long as a few years. It's a flexible solution that can cater to your specific needs. However, it's essential to start from the beginning, designing the screens and pages within HubSpot. It's somewhat similar to building a website but generally more straightforward to use. You need to input the necessary information based on your specific requirements, and it's not limited to a predefined structure. The team initiates the process with what we term as solution design, but it's more appropriately labeled as enterprise design. This initial phase involves understanding the integration points with other systems and commencing the configuration process. It's essentially the starting point for our analysis. The analysis covers several aspects, including the language requirements, integration tools for interfacing with Java server solutions, and how to effectively use these tools. All these components must seamlessly complement each other. Once the team has everything in place and confirms the tools, they can proceed to elaborate on the specific requirements. The deployment timeline typically ranges from four to six months, specifically for straightforward or standard requirements. However, in the case of a large enterprise organization with numerous legal entities across different countries, each requiring unique interfaces for various purposes, the implementation duration is highly dependent on the specific requirements. It's not feasible to provide a fixed period for such a solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Compared with others, it has better integration, is easier to use, and provides a better experience."
"I would recommend Microsoft 365 Business to new users because it has user-friendly features for beginners."
"The solution has been easy to use and is very user-friendly."
"The scalability is great."
"I consider the installation to have been very easy."
"The integration between the applications is the most valuable. I can share things using my phone, computer, and OneDrive. It is very stable and fast. It is also user-friendly and scalable."
"Business 365 is very scalable and easy to use. I need to explore the features more, but I'm more or less happy with the features we are using right now."
"The solution is scalable."
"It connects to SAP C4C (Cloud for Customer) and is a very useful collaboration tool for the sales, services, and marketing teams."
"One notable feature is the "improvement training," which allows you to define groups, facilitate information sharing, enable participant rating, and establish rankings. This enables you to identify which participants are actively engaged and sharing information and which ones are less active."
"Properly done, this software can be a great resource for your employees to stay engaged and connected to each other and to your organization."
"SAP JAM has lots of possibilities and my client is using it for very specific matters, like social collaboration."
"All employees, from the CEO to the warehouse personnel, have access to Jam and contribute to the news feeds and consume content."
 

Cons

"In a future release, I would like to see what more Microsoft can do in terms of integration with other solutions."
"Microsoft 365 Business could improve by having better integration with other platforms."
"It's a bit complex in itself when you get into items such as security or compliance."
"The installation is at a moderate level of difficulty. It could be easier to install."
"There should be less power consumption of the PC resources while using this solution. We have professional systems and Teams can run slow at times. We also need to restart Teams in the middle of the meetings sometimes, this could improve in a future release."
"In terms of what could be improved, they are continuously developing it, but sometimes not necessarily in a good direction. There are changes happening every three months so you actually have to learn some tools again. I'll give you an example. Teams used to be really good and now, I have a feeling that they hired developers from Skype Business because it's actually not very good."
"The security features and the engine they are using are not good enough. They are not able to protect you from phishing attacks, which is the biggest drawback of this solution. We have been getting phishing emails, and I have been chasing Microsoft every single day. In terms of configuration, all the controls that they have recommended are in place, but we are still getting a lot of phishing emails. I would like to see a feature that allows us to share a folder from an online archive, which is a sort of mailbox attached to the primary mailbox. Currently, you can share folders, contacts, and calendars only in the primary mailbox. You can't share any folder or other things from the online archive. The limit of the primary mailbox is 50 GB, whereas the online archive is unlimited, so it would be useful if we can share a folder from the online archive."
"Their technical support could be faster. The admin portal, report generation, and other things could also be much simpler. We can't do columns adjustment at this time. The desktop app of Teams had lots of issues recently. The web version worked fine. We had to do a lot of things in terms of infrastructure and networking. It could have been better. It is quite new, so we got to bear and go with that, and then we'll see."
"Sometimes it's a bit confusing with so many options."
"The user interface is still quite rigid."
"I'm hopeful for more integrations with SAP JAM in the future."
"Both layout and branding could be improved."
"Built-in integrations with other SAP products could be better. We use a SAP HCM product as well, but synching data is a tremendous issue."
 

Pricing and Cost Advice

"The price of its license should be improved. We have a contract for three years, but we pay on a yearly basis."
"The licensing fee is paid yearly."
"It is basically software as a service. So, you pay for the software subscription. The price is based on the plan you choose. You can also leverage the help of cloud service providers."
"We have an enterprise license, and we get some price off for that. Its price could be better for companies that are not using it massively."
"Microsoft 365 Business will be good to have if you have a large organization where you have more than 3000 employees. Other cheaper solutions, like Gmail, are easily available in the market."
"There would be licensing costs because Microsoft 365 Business requires a product key and a license to be present in order to use its products."
"I rate the pricing of the program a seven out of ten."
"Currently, my office pays for it, but if you want to get a license of your own, it is a bit pricey. It should be cheaper."
"You need to pay for additional languages. It is somewhat expensive and the payment frequency can be annual or monthly, depending on the choice. There are no extra costs beyond the standard license and implementation fees."
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Top Industries

By visitors reading reviews
Construction Company
18%
Outsourcing Company
14%
Marketing Services Firm
8%
Comms Service Provider
8%
Comms Service Provider
13%
Outsourcing Company
13%
Construction Company
9%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business115
Midsize Enterprise44
Large Enterprise104
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Microsoft 365 Business?
My experience with pricing, setup cost, and licensing shows that pricing is reasonable, but it depends on the plan, as some advanced security features require higher-tier licenses.
What needs improvement with Microsoft 365 Business?
I have one concern regarding Microsoft 365 in Outlook; if I am using the new Outlook version and I have sent an email to someone using the Classic Outlook, I am not able to recall it, as to recall ...
What is your primary use case for Microsoft 365 Business?
Since I joined my organization, I have been using Microsoft 365 Business for almost two years. Microsoft 365 Business is used for applications like Teams, Outlook, Excel, and Word, which are common...
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Also Known As

Microsoft 365 E3, Microsoft 365 E5, Microsoft 365 F1, MS 365 Business
No data available
 

Overview

 

Sample Customers

Urban Agriculture Co., The Detroit Wallpaper Co., TransBlue Facility Management, Garner Food Company
INEOS Melamines GmbH, Medtronic, Schaidt Innovations GmbH & Co. KG, Plan International, Sailing Team Germany, Australian Department of Immigration and Border Protection, SHORE Solutions Inc., TranSystems Corporation, Day & Zimmerman, Serco Group, Harlequi
Find out what your peers are saying about JAMF, Microsoft, Kandji and others in Mobile Device Management (MDM). Updated: September 2026.
913,806 professionals have used our research since 2012.