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Microsoft 365 Business vs SAP Build Work Zone comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft 365 Business
Average Rating
8.4
Reviews Sentiment
6.2
Number of Reviews
252
Ranking in other categories
Mobile Device Management (MDM) (1st), Content Collaboration Platforms (7th)
SAP Build Work Zone
Average Rating
8.4
Reviews Sentiment
7.8
Number of Reviews
5
Ranking in other categories
Project Portfolio Management (43rd), Project Management Software (145th), Enterprise Social Software (11th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Microsoft 365 Business is designed for Mobile Device Management (MDM) and holds a mindshare of 5.2%, down 5.6% compared to last year.
SAP Build Work Zone, on the other hand, focuses on Project Management Software, holds 0.2% mindshare, up 0.0% since last year.
Mobile Device Management (MDM) Mindshare Distribution
ProductMindshare (%)
Microsoft 365 Business5.2%
Jamf Pro11.4%
NinjaOne6.2%
Other77.2%
Mobile Device Management (MDM)
Project Management Software Mindshare Distribution
ProductMindshare (%)
SAP Build Work Zone0.2%
Jira4.1%
monday.com3.2%
Other92.5%
Project Management Software
 

Featured Reviews

Jitender Singh - PeerSpot reviewer
Principle Consultant at Akaal Cyber Solutions
Comprehensive cloud tools have unified identity security and device management for my clients
I would suggest a lower cost for my clients because Microsoft 365 has many other licenses that provide different types of features. Microsoft 365 Business covers most of their requirements, and for the other parts, they use other third-party tools for cybersecurity. Although Microsoft 365 Business offers some cybersecurity features, it does not offer everything, such as endpoint detection response and mitigation. For those, clients need to buy a higher version of a license, such as Enterprise E1 or E5. I think Microsoft 365 Business can be improved if it adds more features such as endpoint detection or more features from Microsoft Defender, including cloud app security. With cloud app security, the application status or application logs can be monitored. Currently, cloud app security is not part of Microsoft 365 Business. You have to purchase a standalone license for that. If that can be added, it can increase the volume of purchases for Microsoft 365 Business.
AhmedHaridy - PeerSpot reviewer
Managing Director at Emkan
A powerful tool for managing subscriptions within the organization
It's undoubtedly more complex compared to the initial part. It depends on the requirements. You can't categorically say that HubSpot is only suitable for smaller devices; it's adaptable to various needs. Depending on the requirements, you can have a project completed within as little as six months or as long as a few years. It's a flexible solution that can cater to your specific needs. However, it's essential to start from the beginning, designing the screens and pages within HubSpot. It's somewhat similar to building a website but generally more straightforward to use. You need to input the necessary information based on your specific requirements, and it's not limited to a predefined structure. The team initiates the process with what we term as solution design, but it's more appropriately labeled as enterprise design. This initial phase involves understanding the integration points with other systems and commencing the configuration process. It's essentially the starting point for our analysis. The analysis covers several aspects, including the language requirements, integration tools for interfacing with Java server solutions, and how to effectively use these tools. All these components must seamlessly complement each other. Once the team has everything in place and confirms the tools, they can proceed to elaborate on the specific requirements. The deployment timeline typically ranges from four to six months, specifically for straightforward or standard requirements. However, in the case of a large enterprise organization with numerous legal entities across different countries, each requiring unique interfaces for various purposes, the implementation duration is highly dependent on the specific requirements. It's not feasible to provide a fixed period for such a solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is quite stable. The performance is very good."
"The best thing about the product is the ecosystem of it, and as most of our users are using Windows and it's a product of Microsoft, we find we get amazing performance."
"The performance is good, the solution is stable, and the product is pretty scalable, so we have a lot of documents on the solution and wouldn't want to change to another product."
"The data backup is very good; I can use it to access my data from wherever I want, which is a very good feature."
"With Office, the interface is now more user-friendly than the previous versions of Microsoft Office."
"The solution is stable and easy to use."
"The two biggest value adds of the solution are having the ability to outsource the email and not having to manage the email server. It's just seamless. Having the most current versions all around and having things updating frequently by themselves ensures that everybody's got access to the same software."
"I definitely like the user interface."
"SAP JAM has lots of possibilities and my client is using it for very specific matters, like social collaboration."
"Properly done, this software can be a great resource for your employees to stay engaged and connected to each other and to your organization."
"All employees, from the CEO to the warehouse personnel, have access to Jam and contribute to the news feeds and consume content."
"It connects to SAP C4C (Cloud for Customer) and is a very useful collaboration tool for the sales, services, and marketing teams."
"One notable feature is the "improvement training," which allows you to define groups, facilitate information sharing, enable participant rating, and establish rankings. This enables you to identify which participants are actively engaged and sharing information and which ones are less active."
 

Cons

"The diagnostics is an issue that needs to be addressed, as it cannot be seen when needed."
"More integration with Cortana would be helpful. I use Cortana, but it doesn't give very contextual reminders."
"Lacks some additional features."
"From time to time we have some issues with OneDrive. OneDrive is not perfect."
"The security section of the solution is also something that is of great concern, especially now that a lot of people are doing work from home."
"I am very disappointed that this version does not include the Microsoft Project tool, which is essential in our area of work to plan projects."
"Microsoft 365 Business can be improved because sometimes the admin portal can be confusing, especially for a new user, and policies are spread across multiple dashboards."
"I would like to be able to connect Power BI to data sources easily."
"Sometimes it's a bit confusing with so many options."
"I'm hopeful for more integrations with SAP JAM in the future."
"Built-in integrations with other SAP products could be better. We use a SAP HCM product as well, but synching data is a tremendous issue."
"Both layout and branding could be improved."
"The user interface is still quite rigid."
 

Pricing and Cost Advice

"There is a licensing fee that is quite expensive. However, the solution is useful and the price is equal to the value."
"This is an expensive product because it is subscription-based, which is always more expensive than a perpetual license."
"The licenses are available for a fair price."
"They are always a bit pricey. They should reduce their prices or make it free because we already have other solutions, like Google Suite, which are cheaper or free."
"There is a license for this solution and it is priced based on the users using it."
"It is quite expensive."
"Given the current COVID situation, I am quite happy that we use this product. With a cheaper solution, we might end up needing support."
"The solution is expensive and the price could be lowered. For example, if I want to purchase a personal Office 365 subscription, they have pricing that does not have the flexibility to choose a wide range of storage sizes, you are limited to a lower amount. If you then switch to the Business version to receive the larger storage offering it is too large and expensive. If they would allow customers to choose the storage size on-demand it would be beneficial and a big improvement."
"You need to pay for additional languages. It is somewhat expensive and the payment frequency can be annual or monthly, depending on the choice. There are no extra costs beyond the standard license and implementation fees."
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Top Industries

By visitors reading reviews
Construction Company
17%
Outsourcing Company
14%
Financial Services Firm
9%
Marketing Services Firm
8%
Outsourcing Company
13%
Comms Service Provider
12%
Construction Company
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business115
Midsize Enterprise44
Large Enterprise104
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Microsoft 365 Business?
My experience with pricing, setup cost, and licensing shows that pricing is reasonable, but it depends on the plan, as some advanced security features require higher-tier licenses.
What needs improvement with Microsoft 365 Business?
I have one concern regarding Microsoft 365 in Outlook; if I am using the new Outlook version and I have sent an email to someone using the Classic Outlook, I am not able to recall it, as to recall ...
What is your primary use case for Microsoft 365 Business?
Since I joined my organization, I have been using Microsoft 365 Business for almost two years. Microsoft 365 Business is used for applications like Teams, Outlook, Excel, and Word, which are common...
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Also Known As

Microsoft 365 E3, Microsoft 365 E5, Microsoft 365 F1, MS 365 Business
No data available
 

Overview

 

Sample Customers

Urban Agriculture Co., The Detroit Wallpaper Co., TransBlue Facility Management, Garner Food Company
INEOS Melamines GmbH, Medtronic, Schaidt Innovations GmbH & Co. KG, Plan International, Sailing Team Germany, Australian Department of Immigration and Border Protection, SHORE Solutions Inc., TranSystems Corporation, Day & Zimmerman, Serco Group, Harlequi
Find out what your peers are saying about Microsoft, JAMF, Kandji and others in Mobile Device Management (MDM). Updated: October 2026.
920,769 professionals have used our research since 2012.