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Microsoft 365 Business vs SAP Build Work Zone comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft 365 Business
Average Rating
8.4
Reviews Sentiment
6.2
Number of Reviews
252
Ranking in other categories
Mobile Device Management (MDM) (2nd), Content Collaboration Platforms (7th)
SAP Build Work Zone
Average Rating
8.4
Reviews Sentiment
7.8
Number of Reviews
5
Ranking in other categories
Project Portfolio Management (45th), Project Management Software (150th), Enterprise Social Software (13th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Microsoft 365 Business is designed for Mobile Device Management (MDM) and holds a mindshare of 5.5%, down 5.7% compared to last year.
SAP Build Work Zone, on the other hand, focuses on Project Management Software, holds 0.1% mindshare, up 0.0% since last year.
Mobile Device Management (MDM) Mindshare Distribution
ProductMindshare (%)
Microsoft 365 Business5.5%
Jamf Pro12.3%
NinjaOne7.0%
Other75.2%
Mobile Device Management (MDM)
Project Management Software Mindshare Distribution
ProductMindshare (%)
SAP Build Work Zone0.1%
Jira3.7%
monday.com3.5%
Other92.7%
Project Management Software
 

Featured Reviews

Jitender Singh - PeerSpot reviewer
Principle Consultant at Akaal Cyber Solutions
Comprehensive cloud tools have unified identity security and device management for my clients
I would suggest a lower cost for my clients because Microsoft 365 has many other licenses that provide different types of features. Microsoft 365 Business covers most of their requirements, and for the other parts, they use other third-party tools for cybersecurity. Although Microsoft 365 Business offers some cybersecurity features, it does not offer everything, such as endpoint detection response and mitigation. For those, clients need to buy a higher version of a license, such as Enterprise E1 or E5. I think Microsoft 365 Business can be improved if it adds more features such as endpoint detection or more features from Microsoft Defender, including cloud app security. With cloud app security, the application status or application logs can be monitored. Currently, cloud app security is not part of Microsoft 365 Business. You have to purchase a standalone license for that. If that can be added, it can increase the volume of purchases for Microsoft 365 Business.
AhmedHaridy - PeerSpot reviewer
Managing Director at Emkan
A powerful tool for managing subscriptions within the organization
It's undoubtedly more complex compared to the initial part. It depends on the requirements. You can't categorically say that HubSpot is only suitable for smaller devices; it's adaptable to various needs. Depending on the requirements, you can have a project completed within as little as six months or as long as a few years. It's a flexible solution that can cater to your specific needs. However, it's essential to start from the beginning, designing the screens and pages within HubSpot. It's somewhat similar to building a website but generally more straightforward to use. You need to input the necessary information based on your specific requirements, and it's not limited to a predefined structure. The team initiates the process with what we term as solution design, but it's more appropriately labeled as enterprise design. This initial phase involves understanding the integration points with other systems and commencing the configuration process. It's essentially the starting point for our analysis. The analysis covers several aspects, including the language requirements, integration tools for interfacing with Java server solutions, and how to effectively use these tools. All these components must seamlessly complement each other. Once the team has everything in place and confirms the tools, they can proceed to elaborate on the specific requirements. The deployment timeline typically ranges from four to six months, specifically for straightforward or standard requirements. However, in the case of a large enterprise organization with numerous legal entities across different countries, each requiring unique interfaces for various purposes, the implementation duration is highly dependent on the specific requirements. It's not feasible to provide a fixed period for such a solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The integration with all of the combinations of tools has been problem-free so far."
"The collaboration capabilities we have now are amazing, and we really appreciate what it empowers us to achieve."
"The product is very fast and convenient to use."
"It is flexible."
"When comparing with other products, it is easy to use, it is definitely user-friendly, and I like the flexibility."
"It works great for sending and receiving mail and is very easy to use and navigate around everything."
"The features that we find good and what we use the most are Outlook and Teams."
"The solution is easy to use and has good performance."
"One notable feature is the "improvement training," which allows you to define groups, facilitate information sharing, enable participant rating, and establish rankings. This enables you to identify which participants are actively engaged and sharing information and which ones are less active."
"Properly done, this software can be a great resource for your employees to stay engaged and connected to each other and to your organization."
"It connects to SAP C4C (Cloud for Customer) and is a very useful collaboration tool for the sales, services, and marketing teams."
"SAP JAM has lots of possibilities and my client is using it for very specific matters, like social collaboration."
"All employees, from the CEO to the warehouse personnel, have access to Jam and contribute to the news feeds and consume content."
 

Cons

"The pricing of the solution could be better."
"Technical support could be a bit better. It's an aspect Microsoft could improve upon."
"It would be ideal if the product offered more integration capabilities with non-Microsoft solutions."
"Some of the menu options are not as logical as you would think, and it takes a lot of skill and thought and sometimes a little bit of research, to figure out what it is you're actually wanting to do and how to go about it."
"Licensing costs are quite high especially for our trainees who have no need for the fully-fledged 365."
"In the next release of this solution, there is a need to improve the integration with other platforms."
"The security features and the engine they are using are not good enough. They are not able to protect you from phishing attacks, which is the biggest drawback of this solution."
"One of my pet peeves would probably be that as you get over 15 megs in communication between your clients, it does tend to bottleneck a little bit."
"Both layout and branding could be improved."
"I'm hopeful for more integrations with SAP JAM in the future."
"Built-in integrations with other SAP products could be better. We use a SAP HCM product as well, but synching data is a tremendous issue."
"Sometimes it's a bit confusing with so many options."
"The user interface is still quite rigid."
 

Pricing and Cost Advice

"Microsoft 365 Business is an expensive solution."
"Now you can select different licenses, for example, if somebody doesn't need all of the features, it would cost $8 USD per month and if they didn't need the email application then it would cost $6 USD per month."
"We pay for a corporation license."
"They are always a bit pricey. They should reduce their prices or make it free because we already have other solutions, like Google Suite, which are cheaper or free."
"The program is inexpensive."
"I have no issues with the pricing and licensing is on a yearly basis."
"Licensing is on a yearly basis. Its price could be better."
"It's an expensive solution."
"You need to pay for additional languages. It is somewhat expensive and the payment frequency can be annual or monthly, depending on the choice. There are no extra costs beyond the standard license and implementation fees."
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Top Industries

By visitors reading reviews
Construction Company
19%
Marketing Services Firm
10%
Financial Services Firm
8%
Outsourcing Company
7%
Comms Service Provider
11%
Outsourcing Company
11%
Construction Company
11%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business115
Midsize Enterprise44
Large Enterprise104
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Microsoft 365 Business?
My experience with pricing, setup cost, and licensing shows that pricing is reasonable, but it depends on the plan, as some advanced security features require higher-tier licenses.
What needs improvement with Microsoft 365 Business?
I would suggest a lower cost for my clients because Microsoft 365 has many other licenses that provide different types of features. Microsoft 365 Business covers most of their requirements, and for...
What is your primary use case for Microsoft 365 Business?
My name is Jitendra Singh and I am a Principal Consultant at Akal Cyber Solutions. I have been working in this field for the past 12 years, and I have been working with managed service providers ba...
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Also Known As

Microsoft 365 E3, Microsoft 365 E5, Microsoft 365 F1, MS 365 Business
No data available
 

Overview

 

Sample Customers

Urban Agriculture Co., The Detroit Wallpaper Co., TransBlue Facility Management, Garner Food Company
INEOS Melamines GmbH, Medtronic, Schaidt Innovations GmbH & Co. KG, Plan International, Sailing Team Germany, Australian Department of Immigration and Border Protection, SHORE Solutions Inc., TranSystems Corporation, Day & Zimmerman, Serco Group, Harlequi
Find out what your peers are saying about JAMF, Microsoft, Kandji and others in Mobile Device Management (MDM). Updated: June 2026.
905,526 professionals have used our research since 2012.