

OpenText Application Quality Management and Zephyr Enterprise compete in the application quality management category. Zephyr Enterprise seems to have the upper hand due to its superior feature set and user experience, despite OpenText's favorable support offerings.
Features: OpenText Application Quality Management provides strong test management and integration, supporting various testing needs. Zephyr Enterprise offers robust test automation support, real-time analytics, and advanced reporting features which are highly beneficial for agile and DevOps practices.
Room for Improvement: OpenText Application Quality Management could enhance its automation capabilities and analytics. Its user interface might benefit from modernization. Zephyr Enterprise could improve its support channels and expand its customization options. It could also provide more detailed technical documentation.
Ease of Deployment and Customer Service: OpenText supports a comprehensive deployment model for large enterprises with strong support channels for implementation. Zephyr Enterprise offers flexible deployment options with seamless cloud and on-premises solutions, and effective customer assistance, appealing to businesses aiming for quick adaptation.
Pricing and ROI: OpenText requires a larger initial investment but promises substantial ROI through scalability and long-term benefits. Zephyr Enterprise features a cost-effective setup leading to rapid ROI due to its efficient deployment and agile support, appealing to businesses looking for lower upfront costs.
| Product | Market Share (%) |
|---|---|
| OpenText Application Quality Management | 10.0% |
| Zephyr Enterprise | 5.8% |
| Other | 84.2% |
| Company Size | Count |
|---|---|
| Small Business | 39 |
| Midsize Enterprise | 32 |
| Large Enterprise | 161 |
| Company Size | Count |
|---|---|
| Small Business | 2 |
| Midsize Enterprise | 2 |
| Large Enterprise | 5 |
OpenText Application Quality Management offers centralized data management, traceability, and integration capabilities. It aids in handling requirements, test planning, and defect tracking while supporting both manual and automated testing. Challenges exist in deployment and browser compatibility.
Known for its robust reporting and flexibility, OpenText Application Quality Management is tailored for large organizations requiring a comprehensive solution supporting lifecycle coverage and seamless tool integration. Users can consolidate testing processes, manage requirements, and centralize reporting across manual and automated testing. While some face issues with project tracking, outdated interfaces, and limited browser compatibility beyond Internet Explorer, it remains widely used for regression and performance testing. Integration with tools like JIRA and support for tools such as UFT and ALM PC underscore its utility.
What are the key features of OpenText Application Quality Management?In industries such as finance and healthcare, OpenText Application Quality Management is implemented to ensure rigorous testing standards. It supports test case creation and execution, defect tracking, and requirements management. Integration with JIRA and performance testing tools make it suitable for organizations needing synchronized testing environments.
Zephyr Enterprise is a robust enterprise test management platform that manages all aspects of the testing lifecycle. The solution is provided as an on-premise installation as well as a SaaS-based installation. Zephyr Enterprise enables you to make a rigid process flow flexible enough to accommodate changes. In addition, it provides all the functionality QA teams and testers need in order to create and execute test cases with less effort, allowing more time to do actual testing by alleviating significant time-wasting steps.
Zephyr Enterprise Features
Zephyr Enterprise has many valuable key features. Some of the most useful ones include:
Zephyr Enterprise Benefits
There are many benefits to implementing Zephyr Enterprise. Some of the biggest advantages the solution offers include:
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