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MetricStream vs Microsoft Purview Communication Compliance comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MetricStream
Ranking in GRC
9th
Average Rating
7.0
Reviews Sentiment
6.3
Number of Reviews
4
Ranking in other categories
Continuous Controls Monitoring (4th), IT Governance (5th), IT Vendor Risk Management (10th)
Microsoft Purview Communica...
Ranking in GRC
16th
Average Rating
8.4
Reviews Sentiment
7.6
Number of Reviews
3
Ranking in other categories
Digital Risk Protection (11th), Microsoft Security Suite (32nd)
 

Mindshare comparison

As of May 2026, in the GRC category, the mindshare of MetricStream is 3.2%, down from 5.4% compared to the previous year. The mindshare of Microsoft Purview Communication Compliance is 1.2%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
GRC Mindshare Distribution
ProductMindshare (%)
MetricStream3.2%
Microsoft Purview Communication Compliance1.2%
Other95.6%
GRC
 

Featured Reviews

JQ
Owner at a consultancy with 1-10 employees
Centralized risk libraries have streamlined audits and now highlight clunky workflows and upgrades
MetricStream can be improved in several areas. Sometimes the overall flow of the application can seem a bit clunky, based on feedback from clients. From my understanding and what I have heard from developers within MetricStream during my deeper use of the application, the application seems to have been developed within silos, and the interaction of certain applications internally could definitely be improved in terms of the overall coding that exists between applications within the solution. The only improvement I suggest for MetricStream is to gather a collaborative think tank from several of the largest clients and compile feedback to prioritize suggested enhancements from multiple organizations.
CP
System administrator
Facilitates compliance and records management but needs user-friendly enhancements
The features I appreciate the most in Microsoft Purview Communication Compliance include the ability to build cases, give them dates, and find them based on the notes that I left behind. The importance of Microsoft Purview Communication Compliance building taking into account critical regulations from around the world is very significant. It helps us stay up to date. While I don't need the functionality, Purview delivers data protection across multi-cloud and security platform environments, including AWS and GCP. It takes into account critical regulations from around the world. It helps us stay up to date with what's going on. We can show compliance in real-time. It's very easy to pull records. The time it saves is very useful.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Key features are usability and ease of configuration. It allows us to have all the information in a single place and provide real-time indicators and information for our executives."
"Key features are usability and ease of configuration, and it allows us to have all the information in a single place and provide real-time indicators and information for our executives."
"Since implementing MetricStream, audit teams have shaved about two weeks off of annual planning across various teams, allowing audit departments of about 140 auditors across maybe 10 teams to squeeze in 10 extra audits, one audit per each team, if not additional testing."
"MetricStream is something like an all-in-one solution where I do not need to write scripts or conduct audits."
"It has good features and good functionality, and our customers feel there is a lot of merit in that."
"The interface is mobile-friendly and it is getting a good response from our customers."
"The features I appreciate the most in Microsoft Purview Communication Compliance include the ability to build cases, give them dates, and find them based on the notes that I left behind."
"Customer support is excellent."
"The time it saves is very useful."
"Microsoft Purview Communication Compliance helps with extra collaboration and ensures communication is within the framework."
 

Cons

"We would like to have more dashboards and reports, such as geographical and trend reports in the next version."
"MetricStream's scalability is adaptable, though the biggest issue I have encountered with clients has been around upgrades that require re-implementing customizations to the out-of-box solutions after significant upgrades."
"I would like to see out-of-the-box integration with more security, it would be helpful."
"The support part is terrible, rating about one out of ten."
"We would like to have more dashboards and reports, such as geographical and trend reports in the next version. Also, an improvement in the mobile version would be helpful."
"I would like to see out-of-the-box integration with more security, it would be helpful."
"Monitoring and compliance for web applications could be improved."
"The product should incorporate more automation with the help of AI."
"Microsoft Purview Communication Compliance can be improved by having more tutorials available for those who aren't used to using this platform."
"Microsoft Purview Communication Compliance can be improved by having more tutorials available for those who aren't used to using this platform."
 

Pricing and Cost Advice

"They are flexible in terms of customers' needs."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Healthcare Company
11%
Manufacturing Company
6%
Educational Organization
6%
Computer Software Company
11%
Manufacturing Company
10%
Financial Services Firm
9%
Construction Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What needs improvement with MetricStream?
MetricStream can be improved in the area of developers. There are two parts of developers: those who prepare solutions for clients and those from India who support the application. The support part...
What is your primary use case for MetricStream?
My main use case for MetricStream was that I was a developer and I prepared templates for a client while also testing the UI platform for the client. I can give a specific example of a template I p...
What advice do you have for others considering MetricStream?
The advice I would give to others looking into using MetricStream is to not use MetricStream. I would rate this recommendation a four out of ten.
What needs improvement with Microsoft Purview Communication Compliance?
I was talking with some engineer from Microsoft about how we can audit our web page. They create or add to Microsoft Purview Communication Compliance that part, the Layer seven of the OSI model, to...
What advice do you have for others considering Microsoft Purview Communication Compliance?
Overall, I rate Microsoft Purview Communication Compliance at a nine. I highly recommend it to anyone due to its robust system and valuable resources for IT security, risk assessment, and data mana...
What is your experience regarding pricing and costs for Microsoft Purview Communication Compliance?
Microsoft Purview Communication Compliance is a bit expensive, $500 per license, but it is cheaper compared to products like ComplyAd, GeoComply, and ComplyAdvantage.
 

Overview

 

Sample Customers

Federal Home Loan Bank of Chicago, ACCO Brands Corporation, AgFirst Farm Credit Bank, AIB International, Associated Banc-Corp, BAE Systems, Barclaycard, Dell Inc, DIRECTV, Energizer, Fresenius Kabi, Hasbro, Goodyear, HudsonCity Savings Bank, Infigen Energy, Kaydon, Leroy Merlin, Mountry Financial Corp., Nicholas Piramal, Pepco, Pfizer, Societe Generale, Whitney Bank
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Find out what your peers are saying about MetricStream vs. Microsoft Purview Communication Compliance and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.