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MetricStream vs Microsoft Purview Communication Compliance comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MetricStream
Ranking in GRC
2nd
Average Rating
7.0
Reviews Sentiment
6.8
Number of Reviews
12
Ranking in other categories
Continuous Controls Monitoring (2nd), IT Governance (2nd), IT Vendor Risk Management (4th)
Microsoft Purview Communica...
Ranking in GRC
12th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
4
Ranking in other categories
Digital Risk Protection (6th), Microsoft Security Suite (32nd)
 

Mindshare comparison

As of August 2026, in the GRC category, the mindshare of MetricStream is 3.2%, down from 5.3% compared to the previous year. The mindshare of Microsoft Purview Communication Compliance is 1.1%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
GRC Mindshare Distribution
ProductMindshare (%)
MetricStream3.2%
Microsoft Purview Communication Compliance1.1%
Other95.7%
GRC
 

Featured Reviews

CP
Senior GRC Analyst at a tech services company with 11-50 employees
Automated workflows have reduced manual follow-ups and improve third-party risk oversight
MetricStream's best features include its ease of use, compliance program, TPRM, audit management, and implementation effort. It effectively handles large data volumes and provides good workflow capabilities with decent reporting flexibility and a better user interface. MetricStream impacts the organization by reducing follow-ups through reminder settings during questionnaire assignments. It automatically sends reminders based on set reminders, fostering trust when configured with the organization's email domain. Metrics improvements like operational efficiency, centralized GRC management, enhanced risk visibility, streamlined compliance, reduced manual efforts, enhanced third-party risk monitoring, improved decision-making with real-time dashboards, and risk analytics follow from automated workflows and issue tracking.
reviewer2840445 - PeerSpot reviewer
Data Engineering Senior Specialist at a tech vendor with 10,001+ employees
Data lineage and quality checks have streamlined team-wide collaboration and business context
The biggest friction point or frustration I have encountered with Microsoft Purview Communication Compliance is cost-wise it is acceptable, but sometimes unexpected errors will occur, though this happens very rarely. There are features I wish Microsoft Purview Communication Compliance had that it does not provide today. Enterprise-level lineage is one such feature. As of now, if Microsoft were to provide this tool for free when you buy Microsoft Fabric, I feel that would be better. This would also result in lower license costs. I do not have any changes I would make to Microsoft Purview Communication Compliance at this time.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"MetricStream has impacted my organization positively as it helps implement the main QMS modules through this platform only: change control, deviation, and CAPA implementation, as I explained earlier."
"MetricStream positively impacts our organization significantly by saving costs and enhancing our risk and compliance maturity."
"It has good features and good functionality, and our customers feel there is a lot of merit in that."
"MetricStream's best features include its ease of use, compliance program, TPRM, audit management, and implementation effort, and it delivers strong ROI as an enterprise-wide GRC platform with value realized through automation, reduced compliance effort, improved visibility, and efficient auditing."
"Centralizing those processes has reduced errors and made audits faster while improving collaboration, as reviewers can log in at any point to see pending actions and who is responsible for them without the confusion of shared Excel sheets."
"MetricStream is something like an all-in-one solution where I do not need to write scripts or conduct audits."
"For our client, MetricStream made the audits incredibly efficient, and in real time, I could provide the status of the audit to stakeholders, indicating which controls had deviations, which control was pending, and who it was pending on."
"MetricStream definitely impacts my organization positively because it is very useful and offers low-code utilities to configure all components, allowing team members to complete tasks quickly."
"Microsoft Purview Communication Compliance helps with extra collaboration and ensures communication is within the framework."
"The time it saves is very useful."
"Customer support is excellent."
"The features I appreciate the most in Microsoft Purview Communication Compliance include the ability to build cases, give them dates, and find them based on the notes that I left behind."
"Microsoft Purview Communication Compliance has impacted my organization positively; it is a good tool that provides an end-to-end business view for a particular organization."
 

Cons

"I would like to see out-of-the-box integration with more security, it would be helpful."
"MetricStream is stable, but it is not 100% stable. It is a good product, yet I experience more data losses and flow control issues as data volume increases."
"Currently, I believe MetricStream has sufficient functionality, but for the Indian banking sector, the UI and overall complexity could be improved, as many Indian banks require a simplified UI."
"Since I have used MetricStream for the last three years, one of the top improvements that comes to my mind is enhanced user experience and UX/UI."
"The implementation speed is not up to the mark."
"I think we were a bit skeptical about pricing and setup costs, as it required a significant upfront investment, but it is ultimately worth it since we see positive results from the investment, despite having to extend our budget to accommodate it."
"MetricStream at that point did not have a template, and I had to build the entire SOX 404 IT general controls testing framework myself."
"From my standpoint, MetricStream is a bit costly. We spend a significant amount of money for the product, and I cannot disclose specifics due to confidentiality."
"The biggest friction point or frustration I have encountered with Microsoft Purview Communication Compliance is cost-wise it is acceptable, but sometimes unexpected errors will occur, though this happens very rarely."
"The product should incorporate more automation with the help of AI."
"Monitoring and compliance for web applications could be improved."
"Microsoft Purview Communication Compliance can be improved by having more tutorials available for those who aren't used to using this platform."
 

Pricing and Cost Advice

"They are flexible in terms of customers' needs."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Healthcare Company
9%
Outsourcing Company
9%
Real Estate/Law Firm
9%
Computer Software Company
14%
Comms Service Provider
11%
Manufacturing Company
10%
Outsourcing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise7
No data available
 

Questions from the Community

What needs improvement with MetricStream?
I find MetricStream not user-friendly because while using it, it is very critical. It is not designed as a user-friendly app. We cannot understand the Indian English also. MetricStream needs to be ...
What is your primary use case for MetricStream?
My main use case for MetricStream involves the change control module, deviation module, and investigation modules. In the pharmaceutical organization I work in, for any change in procedure, we can ...
What advice do you have for others considering MetricStream?
My advice to others looking into using MetricStream is that it is not a user-friendly application. I would rate MetricStream a three out of ten because it was not troubleshooting the issue. Due to ...
What needs improvement with Microsoft Purview Communication Compliance?
The biggest friction point or frustration I have encountered with Microsoft Purview Communication Compliance is cost-wise it is acceptable, but sometimes unexpected errors will occur, though this h...
What advice do you have for others considering Microsoft Purview Communication Compliance?
The scope of Microsoft Purview Communication Compliance is a team-wide workflow. The first thing I do when I open Microsoft Purview Communication Compliance is check how many workspaces are availab...
What is your experience regarding pricing and costs for Microsoft Purview Communication Compliance?
Microsoft Purview Communication Compliance is a bit expensive, $500 per license, but it is cheaper compared to products like ComplyAd, GeoComply, and ComplyAdvantage.
 

Overview

 

Sample Customers

Federal Home Loan Bank of Chicago, ACCO Brands Corporation, AgFirst Farm Credit Bank, AIB International, Associated Banc-Corp, BAE Systems, Barclaycard, Dell Inc, DIRECTV, Energizer, Fresenius Kabi, Hasbro, Goodyear, HudsonCity Savings Bank, Infigen Energy, Kaydon, Leroy Merlin, Mountry Financial Corp., Nicholas Piramal, Pepco, Pfizer, Societe Generale, Whitney Bank
Information Not Available
Find out what your peers are saying about MetricStream vs. Microsoft Purview Communication Compliance and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.