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Microsoft Purview Communication Compliance vs Smarsh Enterprise Archive comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Purview Communica...
Ranking in GRC
12th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
4
Ranking in other categories
Digital Risk Protection (8th), Microsoft Security Suite (32nd)
Smarsh Enterprise Archive
Ranking in GRC
17th
Average Rating
10.0
Number of Reviews
1
Ranking in other categories
File Archiving (6th)
 

Mindshare comparison

As of June 2026, in the GRC category, the mindshare of Microsoft Purview Communication Compliance is 1.2%, down from 1.6% compared to the previous year. The mindshare of Smarsh Enterprise Archive is 0.6%. It is calculated based on PeerSpot user engagement data.
GRC Mindshare Distribution
ProductMindshare (%)
Microsoft Purview Communication Compliance1.2%
Smarsh Enterprise Archive0.6%
Other98.2%
GRC
 

Featured Reviews

reviewer2840445 - PeerSpot reviewer
Data Engineering Senior Specialist at a tech vendor with 10,001+ employees
Data lineage and quality checks have streamlined team-wide collaboration and business context
The biggest friction point or frustration I have encountered with Microsoft Purview Communication Compliance is cost-wise it is acceptable, but sometimes unexpected errors will occur, though this happens very rarely. There are features I wish Microsoft Purview Communication Compliance had that it does not provide today. Enterprise-level lineage is one such feature. As of now, if Microsoft were to provide this tool for free when you buy Microsoft Fabric, I feel that would be better. This would also result in lower license costs. I do not have any changes I would make to Microsoft Purview Communication Compliance at this time.
reviewer2590137 - PeerSpot reviewer
Vice President at a financial services firm with 1-10 employees
Enhanced eDiscovery capabilities and streamlined compliance with helpful support
I do recommend Smarsh to our clients for its enhanced features and ability to meet regulatory requirements efficiently. Smaller shops have become more inclined to switch to Smarsh due to these capabilities. Smarsh has the ability to archive a wide variety of communication channels. I'd rate the solution ten out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The features I appreciate the most in Microsoft Purview Communication Compliance include the ability to build cases, give them dates, and find them based on the notes that I left behind."
"Microsoft Purview Communication Compliance helps with extra collaboration and ensures communication is within the framework."
"The time it saves is very useful."
"Microsoft Purview Communication Compliance has impacted my organization positively; it is a good tool that provides an end-to-end business view for a particular organization."
"Customer support is excellent."
"One of the most valuable features of Smarsh Enterprise Archive is its eDiscovery capabilities."
 

Cons

"The biggest friction point or frustration I have encountered with Microsoft Purview Communication Compliance is cost-wise it is acceptable, but sometimes unexpected errors will occur, though this happens very rarely."
"The product should incorporate more automation with the help of AI."
"Microsoft Purview Communication Compliance can be improved by having more tutorials available for those who aren't used to using this platform."
"Monitoring and compliance for web applications could be improved."
"Sometimes the automated reports do not show the organization’s name, which can be confusing."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Construction Company
9%
Manufacturing Company
9%
Comms Service Provider
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What needs improvement with Microsoft Purview Communication Compliance?
I was talking with some engineer from Microsoft about how we can audit our web page. They create or add to Microsoft Purview Communication Compliance that part, the Layer seven of the OSI model, to...
What advice do you have for others considering Microsoft Purview Communication Compliance?
Overall, I rate Microsoft Purview Communication Compliance at a nine. I highly recommend it to anyone due to its robust system and valuable resources for IT security, risk assessment, and data mana...
What is your experience regarding pricing and costs for Microsoft Purview Communication Compliance?
Microsoft Purview Communication Compliance is a bit expensive, $500 per license, but it is cheaper compared to products like ComplyAd, GeoComply, and ComplyAdvantage.
What is your experience regarding pricing and costs for Smarsh Enterprise Archive?
I am not directly involved with the pricing or licensing aspects, however, I have seen fee sheets and invoices sent to clients.
What needs improvement with Smarsh Enterprise Archive?
Being a compliance consultant working with multiple firms, I would like more customizable reporting options. Sometimes the automated reports do not show the organization’s name, which can be confus...
What is your primary use case for Smarsh Enterprise Archive?
We use Smarsh Enterprise Archive for record retention and surveillance. It allows us to journal all communications, ensuring that electronic communications are captured and retained for the require...
 

Overview

 

Sample Customers

Information Not Available
McLaughlin Ryder, Schanna Financial , Standard Life Investments, Lucien, Stirling & Gray
Find out what your peers are saying about RSA, OneTrust, Diligent and others in GRC. Updated: May 2026.
899,258 professionals have used our research since 2012.