Mimecast Insider Risk Management and Data Protection could be improved if they can offer a remote app for ease of use. If the team is not working from a workstation, we usually have the service access through our laptops, and if there's an interface on a mobile basis, that would be useful. Ease of use for our newer recruits is an area for improvement. When someone just joins our team, we want an easy onboarding process for them to understand why Mimecast Insider Risk Management and Data Protection is in place. Sometimes we do not have the capacity to train someone, but we would like to ensure that Mimecast Insider Risk Management and Data Protection is able to provide that training information to get them up to speed on what our system is, what our setup is in the Mimecast platform. Maybe implementing a deep dive AI tool that understands our organization much better and can relay information to anyone that we're training would help. This way, we can pull training parameters to track areas where our technical teams can improve their understanding and knowledge base and skill base into making use of Mimecast Insider Risk Management and Data Protection better.
