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Menlo Secure vs Zscaler Cloud Firewall comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Ranking in Firewalls
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
592
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Intrusion Detection and Prevention Software (IDPS) (1st), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st), ZTNA (1st), Unified Threat Management (UTM) (1st)
Menlo Secure
Ranking in Firewalls
51st
Average Rating
9.2
Reviews Sentiment
6.7
Number of Reviews
5
Ranking in other categories
Secure Web Gateways (SWG) (26th), ZTNA (24th), Cloud Security Remediation (9th)
Zscaler Cloud Firewall
Ranking in Firewalls
27th
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Firewalls category, the mindshare of Fortinet FortiGate is 15.1%, down from 21.7% compared to the previous year. The mindshare of Menlo Secure is 0.3%, up from 0.1% compared to the previous year. The mindshare of Zscaler Cloud Firewall is 1.0%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls Mindshare Distribution
ProductMindshare (%)
Fortinet FortiGate15.1%
Zscaler Cloud Firewall1.0%
Menlo Secure0.3%
Other83.6%
Firewalls
 

Featured Reviews

JK
IP Network Security Specialist at MTN Ghana
Process-Level CPU Visibility: Introduce detailed CPU-usage metrics per subsystem (e.g., IPS engine, logging) so administrators can quickly identify and address performance spikes.
Analytics with FortiAnalyzer. Being able to pull in logs not just from our FortiGates but from all our other firewalls and then get them in one view has been a game changer. Whether I’m building an executive dashboard or doing a deep dive forensics session, I get everything I need without navigating consoles.Straightforward Application Control. FortiGate spots and blocks unwanted apps (eq. like BitTorrent or streaming services) with accuracy. Segmentation with VDOMs. We’ve carved our data center into four logical ‘mini-firewalls’ enterprise, core, billing, and WAF—all on one box. Each has its own rules and logs, and any traffic between them still gets inspected. It’s like having multiple appliances without the extra hardware. Always-Up-to-Date Threat Feeds. Daily signature updates and AI-driven threat sensing mean we’re blocking the latest vulnerabilities almost as soon as they’re announced.
reviewer2701794 - PeerSpot reviewer
Head Of Bluechip Enterprise at a manufacturing company with 51-200 employees
Provides strong protection and multiple use cases but struggles with market recognition
There aren't specific areas for improvement; however, they're not as well known as the big vendors such as Palo Alto. Menlo Secure is a smaller company with limited resources and funding, which makes it challenging to compete with larger companies such as Palo and Cisco. What can be improved is market awareness and adoption of the technology. When selling it in the channel, regardless of how good the technology might be, success depends more on market adoption and awareness.
Carlos Snel - PeerSpot reviewer
Director at Aquila ICT Solutions
Has streamlined secure deployments across large enterprises while offering reliable protection and intuitive management
The centralized management console, also referred to as the Zscaler dashboard, impacts the ability of my customers to respond to security incidents significantly. I see it as user-friendly, and clients are really happy with using it, which motivates them to keep using Zscaler Cloud Firewall because they enjoy the GUI. It's very intuitive, making it easy to navigate alerts and incidents. My clients rarely have questions about where to find specific information once Zscaler Cloud Firewall is running. The interface speaks for itself, requiring little to no additional training, which is a major plus. Advanced threat protection features in Zscaler Cloud Firewall are practically the key component that every customer wants. Unfortunately, it is an option and not included in the basic package. Clients need to pay for the next higher bundle to access it, but practically all clients I have dealt with want this feature 100%. Regarding visibility, I can confirm that Zscaler Cloud Firewall indeed includes a feature for application layer visibility embedded in the service. It provides visibility into what you're doing, which is especially interesting nowadays when discussing AI tools, as companies do not want their employees to copy-paste sensitive information into AI systems. We have seen cases such as Samsung's chip design where sensitive info got exposed. The visibility of applications, including cloud applications and AI tools, is significant for compliance with data policies, and you can also run reports and alerts on it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's quite comfortable to handle the FortiGate firewall."
"The product has an inbuilt IPS software. We can configure it to block specific anonymous attacks that are happening."
"The ease of use, concise reports, and threat identification are very user-friendly and valuable."
"Customers are more inclined towards FortiGate because of application control, web filtering, and anti-spam features. The support from the FortiGate team is good, and price-wise, it is affordable."
"Fortigate's most valuable feature is that it doesn't need a push policy when writing rules."
"Fortinet FortiGate is highly recommended because they update everything every second."
"It is a good and very useful product for me."
"From the security point of view, it works, and it does its job."
"The fact that it is a cloud proxy solution is another feature we like. For example, if you acquire a new company, you can use it to protect that new company without the need to install anything physically on their networks."
"For us, the primary goal is protection on the web, and that's extremely important. We're not using any of the other services at this time. The web part is key to the success of the organization. It gives us the ability to protect. It can isolate. It opens the session in an isolated format so that the code isn't running locally. It is running over in the Menlo environment, not in ours. It is not running on the local computer, whereas if you were to go to a normal website, it would run Java or something else on the local machine and potentially execute the malicious code locally. So, it does give us that level of protection."
"We are not aware of a single compromise from the web since implementing the solution."
"Either you have access to something or don't have access to it, and if you do, we can ensure, 100 percent of the time, that there is nothing malicious that is going to impact our system in any way."
"Accessing the internet with a proxy from anywhere is the most valuable feature. It ensures that users are only able to browse legitimate websites. If they happen to go to a legitimate website with a malicious payload, the isolation feature will take care of that."
"We have definitely seen ROI, as we save a ton of money and time because the numerous hits that we were receiving from our security tools prior to implementing them had to all be chased down, dispositioned, and endpoints had to be reimaged."
"This security technology addresses risk and enables people to conduct business without that risk, which is where the ROI is realized."
"It has reduced security events to follow up on. While it is not 100%, there has been probably a 90% or more reduction. We were getting hit left, right, and center constantly from people browsing the Internet and hitting bad websites. It was not just bad websites that were stood up to be malicious, but good sites that were compromised."
"It is a stable solution."
"Most of the features that Zscaler has to offer, we will deploy."
"Once you have Zscaler running you have access to configure it however you want."
"The visibility and log availability offered are highly valued for troubleshooting purposes, and this is a key factor driving customer interest in the firewall module."
"Zscaler Cloud Firewall has positively impacted my organization by increasing ROI, especially by reducing costs."
"I like the ease of deployment and its flexibility. We don't need to deal with license, quotes, procurement, delivery, and installation. Everything is software-based, and it's very easy to operate."
"We like URL filtering, category filtering, and content filtering."
"Zscaler is still a very good product."
 

Cons

"There were situations of availability related to their switching solutions due to box errors."
"The reporting in Fortinet FortiGate could improve. Customers are having to purchase additional reporting components. When I have used the Sophos solution it is a complete solution, in Fortinet FortiGate you have to use additional tools to have the features needed."
"We can't identify which users are causing challenges when we have issues."
"While the security is good, we'd always prefer if it was even better to ensure protection."
"The graphical user interface of Fortinet's FortiGate product does not function well with text-based interfaces."
"I have an issue with NAT only, in that I can't allow traffic from outside to inside using a NAT pool."
"The things we require are already sorted out, so there isn't any scope for improvement as far as our requirements go. However, its price can be better."
"The product does need better support in the cloud environment. It's not exactly cloud-native right now."
"We are now transitioning to another solution. The main reason for that is that managing all of the exceptions and troubleshooting all of the issues our users have had connecting to the internet has become too significant in terms of workload, compared to what we hope we will have with another solution."
"In the best of all worlds, we wouldn't have to make any exceptions. However, that is a big ask because a lot of that depends on how websites are constructed. For example, there are some very complex, application-oriented sites that we end up making exceptions for. It is really not that big an issue for us to make the exceptions. We feel like we are doing that without a huge impact on our security posture, but we do have to make some exceptions for complex sites, e.g., mostly SaaS-type sites and applications."
"Currently, I don't have a good way to see which of my rules are being used in the access control lists. I have numerous entries, but are they all still needed? A report that would show me my list of who is allowed and whether we're actually using it would be useful because I can then go clean up my list. It would be easier to manage. We would eliminate the vulnerability of unused services."
"Currently, I don't have a good way to see which of my rules are being used in the access control lists."
"The user monitoring could still be improved."
"Menlo Secure is a smaller company with limited resources and funding, which makes it challenging to compete with larger companies such as Palo and Cisco."
"If I can get rid of Jetscaler, I will use Twingate for sure."
"One area for improvement lies in their customer service, which feels less ideal for a premium product. The response and support are sometimes inadequate, which detracts from the overall experience of an otherwise impressive solution."
"Because it's on cloud, it doesn't allow application of extra settings."
"Its technical support services could be better."
"Pricing is a challenge."
"Certain criteria need to be met if you want to scale this solution."
"The product could improve its integration with some legacy systems."
"Zscaler Cloud Firewall should have a better understanding of all dynamic cloud applications."
 

Pricing and Cost Advice

"Pricing is good. They offer a lot of things, the most important is the support. Every time you upgrade your license, you also get insurance for the equipment. If you have any problem with equipment, they send in new equipment."
"The price is high compared to some of the other solutions."
"Compared to other firewall products, it's a little cheaper in terms of pricing."
"​We saved a bundle by not needing all the past appliances from an NGFW.​"
"It is somewhat expensive compared to other solutions such as Sophos."
"It is less expensive than a Cisco solution."
"For the price, I'd rate it a ten because it's very cost-effective."
"The license of Fortinet FortiGate should be reduced."
"It is appropriately priced for what they're doing for us. Considering the protection provided, I feel their pricing is spot-on."
"We save a ton of money and time. Previously, the numerous hits that we were receiving from our security tools, prior to implementing them, had to all be chased down, dispositioned, and endpoints had to be reimaged. It was just a ton of effort to do all that. That is where the savings from time and money come in."
"The solution is expensive. It's more expensive than the solution I previously used. Compared with the other cloud-based solutions, it's very competitive."
"Zscaler is priced too high compared to the cost of Fortinet."
"The licensing is on a yearly basis. It is somewhere around 30 or 40 pounds per user for our organization."
"The product is a bit expensive compared to the solutions offered by its competitors, like Palo Alto. There is a need to make yearly payments towards the license in charges associated with the product."
"It is expensive for small businesses."
"There are different subscription models available."
"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing an eight out of ten."
"There are licensing costs, and I would not say that it's a cheap vendor."
"There is an annual license required for the use of the Zscaler Cloud Firewall."
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Top Industries

By visitors reading reviews
Comms Service Provider
10%
Computer Software Company
9%
Manufacturing Company
9%
Financial Services Firm
7%
Manufacturing Company
14%
Construction Company
9%
Retailer
9%
Financial Services Firm
8%
Construction Company
12%
Manufacturing Company
12%
Financial Services Firm
9%
Marketing Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business369
Midsize Enterprise139
Large Enterprise195
No data available
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise13
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What needs improvement with Menlo Security Secure Web Gateway?
There aren't specific areas for improvement; however, they're not as well known as the big vendors such as Palo Alto....
What is your primary use case for Menlo Security Secure Web Gateway?
People are mainly using it for zero trust web access. Menlo Secure is built from the ground up to provide zero basic ...
What advice do you have for others considering Menlo Security Secure Web Gateway?
Secure file sharing and data protection is not exactly what Menlo Secure is designed to do. While it can handle some ...
Which lesser known firewall product has the best chance at unseating the market leaders?
Netscope, Zscaler if they continue route they are on now. FIrewalls needs great deal of automation on each end, datac...
What is your experience regarding pricing and costs for Zscaler Cloud Firewall?
My experience with pricing, setup cost, and licensing was fine.
What needs improvement with Zscaler Cloud Firewall?
I think Zscaler Cloud Firewall can be improved by adding more features. The needed improvements involve scalability, ...
 

Also Known As

Fortinet FortiGate Next-Generation Firewall
Menlo Security Web Security, Menlo Web Security
No data available
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Information Not Available
Zenith Live, Azure, Carlsberg Group
Find out what your peers are saying about Menlo Secure vs. Zscaler Cloud Firewall and other solutions. Updated: June 2026.
902,495 professionals have used our research since 2012.