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Skyhigh Security vs Symantec Secure Web Gateway comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
5th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (8th), Secure Access Service Edge (SASE) (8th)
Skyhigh Security
Ranking in Secure Web Gateways (SWG)
21st
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
56
Ranking in other categories
Data Loss Prevention (DLP) (33rd), Cloud Access Security Brokers (CASB) (11th), ZTNA as a Service (17th), Secure Access Service Edge (SASE) (19th)
Symantec Secure Web Gateway
Ranking in Secure Web Gateways (SWG)
29th
Average Rating
6.6
Reviews Sentiment
5.8
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 2.2%, up from 1.8% compared to the previous year. The mindshare of Skyhigh Security is 2.9%, down from 3.2% compared to the previous year. The mindshare of Symantec Secure Web Gateway is 1.1%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG) Market Share Distribution
ProductMarket Share (%)
iboss2.2%
Skyhigh Security2.9%
Symantec Secure Web Gateway1.1%
Other93.8%
Secure Web Gateways (SWG)
 

Featured Reviews

Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured
Chinthu James - PeerSpot reviewer
Good scalability, but the technical support service needs improvement
We use the solution to monitor and secure our customers' internet access The solution's best feature is the flexibility of use. The stability of the solution's cloud portal needs improvement. Sometimes, it gets timed out.   We have been using the solution since 2017. We need help accessing a…
Malik Khan - PeerSpot reviewer
Has an easy deployment process, but the data center's capability to manage the traffic could be better
We use Symantec Secure Web Gateway to apply URL policies for cloud security, data protection, and SSL The product is easy to deploy. It has a faster implementation process compared to other products. The platform’s data center is not capable of managing most of the traffic. We have been using…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."
"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."
"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."
"The solution has massively improved our security posture, giving us full visibility into what our staff does online."
"It was a very easy product to install. It can be deployed very fast."
"iboss is among the few products providing inline filtering where no application is needed on the device."
"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."
"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."
"Skyhigh Security is user-friendly in terms of configuration and UI."
"It's an easy-to-use product."
"It also prevents you from writing data to your Gmail and does not allow you to move your data outside of the corporate system. That is the most important feature for me."
"All the information available on each service, including its risk assessment."
"User analytics."
"The feature I found most valuable is the API."
"It help us monitor high risk services, blocking them, and also feeding them to our egress points."
"Data loss prevention and user behavior analysis are two valuable features."
"The most valuable features are the website blocking capability and SSL interception."
"In terms of most valuable features, I like the ICAP capability and URL filtering the most."
"It is quite scalable. If a user needs to do more deployments, they can just add them."
"I find the product to be very straightforward."
"It offers an easy initial setup."
"The most valuable feature is the endpoint security."
"It has a faster implementation process compared to other products."
"It is easy to manage. The graphical user interface is quite easy to navigate, and we don't have any difficulty in using it. It is a good solution."
 

Cons

"The dashboards for local use could be better."
"For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil."
"Sometimes, obviously, there are bugs."
"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."
"To scale up, a new iboss Node Blade Chassis must be purchased."
"Its pricing could be better."
"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."
"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."
"I think that the User Interface could be improved."
"The feature that we would like to have is a hybrid environment, including both cloud and on-premises."
"It needs to be more user-friendly, as it is a little bit complicated to use."
"The tool could improve flexibility with the creation of reports/querying data."
"Skyhigh Security is complex to manage. While it should ideally be more user-friendly, customers often find themselves having to manage it post-deployment."
"The services take some time to load. It would be helpful if the loading time was reduced."
"SkyHigh has the ability to place users or groups on a ‘Watchlist’; which allows you to see certain views with these Watchlists users/groups in them. This is great when you are looking at live data but if I wanted to generate a report on "only" the watchlists."
"There are no training videos available for the product."
"The reports could be better."
"Depending on the severity of the issue, I think they can be a bit slow - a few days for the low severity cases, but for the severe cases normally they contact you back in a couple of hours."
"I find that the technical support is mediocre, at least for the Middle East. I frequently face challenges when contacting OpenStack through the distribution channel."
"It needs to be easier to set up rules for what sites it should allow or not allow us in certain areas of our computer for programs. It would also be nice really nice to have it give you better information about what it's finding. A lot of the alerts we get are very difficult to understand what it's actually telling you. It's too generic."
"The major challenge is their support. The support from Broadcom is quite poor. It takes forever for them to get back to you, and when they get back to you, they ask you for so much information, which makes it more difficult. That's the only problem I have with Broadcom. This is one of the reasons why we are switching to another solution. Another reason for switching is that we have a plan to adopt solutions in the cloud so that we can offload the administration efforts to the vendor. In future releases, they can improve its reporting and the process for rules creation. They can also improve Broadcom on things such as security information and event management so that from my same platform, I can carry out functions and probably block websites. Such a feature would be nice. Currently, Broadcom is integrated with McAfee to block access to certain sites automatically. It would be nice if they can expand their integration to IBM Resilient Security Orchestration and Automation Response."
"The platform’s data center is not capable of managing most of the traffic."
"There's a need for increased firewall functionality and capabilities. I'm not seeing a competitive Symantec cloud product. Specifically, functionalities with security as filtering from the cloud. I am aware that there is a product, a proxy in the cloud but I have compared it with other vendors and I don't find it that powerful. I think the worst thing that we're experiencing is very poor and inadequate technical support. It seems to me that tech support engineers aren't qualified to fulfill their job duties."
"Difficult and time-consuming to deploy and update."
 

Pricing and Cost Advice

"It is expensive compared to one of its competitors."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"The overall pricing for iboss is very competitive and transparent."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is probably in line with other solutions, but I do not deal with the financial side."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"The solution's hardware is expensive."
"There is an annual licensing cost to use McAfee Web Gateway. The purchasing of licensing can be difficult for the government sector."
"Pricing is not out of reach."
"This is an expensive product, although it is made for larger enterprises and not for small organizations."
"The biggest thing to watch for is the difference in price per monitored user for the different API integrations."
"The solution is quite expensive. As we take add-ons continuously as per our customer's requirements, there are additional charges."
"Pricing for Skyhigh Security is okay, though there's always a scope for price improvements. Its pricing is okay compared to other products because other products have very expensive licensing costs. Along with the licensing, support is also provided for Skyhigh Security, so pricing is reasonable, but if there's proactive or better support, that will justify the pricing. I haven't interacted with the Skyhigh Security technical support team yet, so I'd give pricing a four out of five rating for now."
"The price of the solution is good and we pay an annual license."
"Symantec Secure Web Gateway is less expensive than one of its competitors."
"There is an additional charge for advanced security features."
"Pricing and licensing is stunted and licensing is expensive. We have many customers who are now thinking about other solutions due to the cost."
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Financial Services Firm
11%
Manufacturing Company
9%
Government
6%
Financial Services Firm
16%
Manufacturing Company
11%
Government
10%
Computer Software Company
8%
Financial Services Firm
11%
Comms Service Provider
11%
Manufacturing Company
9%
Educational Organization
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise6
Large Enterprise5
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise4
Large Enterprise38
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise4
 

Questions from the Community

What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
What is your experience regarding pricing and costs for iboss?
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...
What needs improvement with McAfee Web Gateway?
The solution has room for improvement in its DDoS protection. Additionally, the documentation needs enhancement to pr...
What is your primary use case for McAfee Web Gateway?
The typical use case for our clients is cloud security.
What advice do you have for others considering McAfee Web Gateway?
I would recommend Skyhigh Security to others. I rate the overall solution an eight out of ten.
What do you like most about Symantec Secure Web Gateway?
It has a faster implementation process compared to other products.
What is your experience regarding pricing and costs for Symantec Secure Web Gateway?
I believe that pricing is on par with peers. Symantec and other vendors offer discounts when cutting a deal with a cu...
What needs improvement with Symantec Secure Web Gateway?
AI-driven security could be helpful, yet how effective it will be remains unclear. I plan to evaluate whatever new fe...
 

Also Known As

iBoss Cloud Platform
McAfee MVISION Cloud, McAfee MVISION Unified Cloud Edge, McAfee Web Gateway, McAfee MVISION CNAPP, and Skyhigh Networks, McAfee Web Gateway
Symantec Complete Website Security
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Western Union.Aetna.DirecTV.Adventist.Equinix.Perrigo.Goodyear.HP.Cargill.Sony.Bank of the West.Prudential.
Information Not Available
Find out what your peers are saying about Skyhigh Security vs. Symantec Secure Web Gateway and other solutions. Updated: September 2025.
867,021 professionals have used our research since 2012.