ManageEngine Site24x7 vs WhatsUp Gold comparison

Why PeerSpot?

ManageEngine and Progress Software are both solutions in the Network Monitoring Software category. ManageEngine is ranked #60 with an average rating of 6.5, while Progress Software is ranked #25 with an average rating of 7.0. ManageEngine holds a 0.6% mindshare in NMS, compared to Progress Software’s 2.0% mindshare. Additionally, 50% of ManageEngine users are willing to recommend the solution, compared to 85% of Progress Software users who would recommend it.

ManageEngine Site24x7

Read 2 ManageEngine Site24x7 reviews

3,332 Views
2,266 Comparison Views

50% willing to recommend

WhatsUp Gold

Read 25 WhatsUp Gold reviews

15,052 Views
8,279 Comparison Views

85% willing to recommend

ManageEngine Site24x7

WhatsUp Gold

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between ManageEngine Site24x7 and WhatsUp Gold based on real PeerSpot user reviews.

Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed ManageEngine Site24x7 vs. WhatsUp Gold Report (Updated: September 2026).

Buyer's Guide

ManageEngine Site24x7 vs. WhatsUp Gold

September 2026

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Helped 914,938 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ManageEngine Site24x7

Ranking in Network Monitoring Software

60th

Ranking in Server Monitoring

22nd

Ranking in IT Infrastructure Monitoring

53rd

Ranking in Cloud Monitoring Software

39th

Average Rating

6.6

Reviews Sentiment

4.6

Number of Reviews

Ranking in other categories

No ranking in other categories

WhatsUp Gold

Ranking in Network Monitoring Software

25th

Ranking in Server Monitoring

14th

Ranking in IT Infrastructure Monitoring

20th

Ranking in Cloud Monitoring Software

26th

Average Rating

7.8

Reviews Sentiment

6.2

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (39th), Configuration Management (21st), Log Management (41st), Network Traffic Analysis (NTA) (13th)

Mindshare comparison

As of October 2026, in the Network Monitoring Software category, the mindshare of ManageEngine Site24x7 is 0.6%, up from 0.2% compared to the previous year. The mindshare of WhatsUp Gold is 2.0%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
WhatsUp Gold	2.0%
ManageEngine Site24x7	0.6%
Other	97.4%

Network Monitoring Software

Featured Reviews

Prashanth Magadi

Principal Engineer at a financial services firm with 1,001-5,000 employees

Struggled with complex licensing and limited support but have gained unified cloud monitoring

We face certain challenges with monitoring website uptime for our business operations because we don't have that 24/7 monitoring, so that's what we are working with ManageEngine on, regarding how effectively we can use that. I may not be able to give that information on how ManageEngine Site24x7 can be improved, but I felt that the monitoring or the licensing terms, such as the advanced monitors or monitors, are not very user-friendly. I feel that because I don't know how exactly we can check what devices use which license and how we can control those things; that's not user-friendly. For example, if I have to look at what all devices are utilizing my advanced monitor license or what all devices are using my basic monitor license, then if I want to pull a report or validate them, I don't have an easy option; it's too complicated.

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Erik Cheng

Technical Manager at Quan Hung Gourmet

Efficient monitoring with detailed customization, yet complexity remains

The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"One of the valuable features of this site is that it operates 24/7, monitoring my entire infrastructure, uptime, and related error issues."

"The deployment was not a challenge for us, because we are just trying to connect to the cloud instance; it's SaaS-based, so we just had to route all our traffic to that particular device."

"Site24x7 stands out. It is truly amazing."

"In terms of pricing, I'd say that the pricing is nice and the product is good."

"The solution effectively monitors network devices and servers."

"WhatsUp Gold is very easy to deploy."

"The interface in the last few years it has been a lot greater, they are much more user-friendly. I like the interface."

"You have to invest a few days to become an expert in this solution, but after that, it's possible to do almost anything with it."

"This is a good, stable network monitoring solution for devices."

"This product has aided us in procurement and is overall a well-priced solution."

"The installation and configuration process are easy."

More WhatsUp Gold pros

Cons

"The only complaint I would state about the technical support by ManageEngine is we don't get them on call; it's only email support that we get."

"The product is not difficult to use. That said, it is technical. The engineer must be familiar with it."

"The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions."

"I might like to see a better interface in the future. It's not necessarily easy to integrate the product with other vendors."

"Adding on services increases the cost and on the version we have there is no option for ATM monitoring."

"Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers. The solution should work to make this possible."

"The initial setup of WhatsUp Gold is a medium range of difficulty levels. However, if it is your first time it could be difficult."

"The technical support does not bother to respond."

"The tool should focus on increasing its market share, as it is the only area of concern where improvements are needed."

"I think there are a few bugs now. Although they give some resolution for this, we cannot share the network remotely because of our company policy."

More WhatsUp Gold cons

Pricing and Cost Advice

Information not available

"This is a well priced solution."

"The pricing can be on the expensive side when considering competing products."

"Pricing is reasonable compared to other products."

"I'm not sure, but it's expensive. We don't pay any additional fees."

"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."

"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."

"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."

"There is a license needed to use WhatsUp Gold."

More WhatsUp Gold pricing and cost advice

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Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.

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914,938 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Construction Company

21%

Comms Service Provider

18%

Financial Services Firm

10%

University

Financial Services Firm

12%

Manufacturing Company

10%

Outsourcing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	5
Large Enterprise	14

Questions from the Community

What is your experience regarding pricing and costs for ManageEngine Site24x7?

This tool can handle 40 basic monitors. I can set the pole and frequency from 130 locations, configuring the IPs to provide three advanced monitors.

See all answers

What needs improvement with ManageEngine Site24x7?

See all answers

What is your primary use case for ManageEngine Site24x7?

The primary use case is for the monitoring of our critical resources. We have probably not fully utilized the product, as we are still using the basic functionality of monitoring our servers and a ...

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What is your experience regarding pricing and costs for WhatsUp Gold?

Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...

See all answers

What needs improvement with WhatsUp Gold?

It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.

See all answers

What is your primary use case for WhatsUp Gold?

My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well as alarm notifications.

See all answers

Comparisons

Kentik vs ManageEngine Site24x7

Compared 12% of the time

PRTG Network Monitor vs ManageEngine Site24x7

Compared 10% of the time

Netdata vs ManageEngine Site24x7

Compared 10% of the time

Zabbix vs ManageEngine Site24x7

Compared 6% of the time

eG Enterprise vs ManageEngine Site24x7

Compared 5% of the time

More ManageEngine Site24x7 Competitors

SCOM vs WhatsUp Gold

Compared 3% of the time

LibreNMS vs WhatsUp Gold

Compared 3% of the time

PRTG Network Monitor vs WhatsUp Gold

Compared 3% of the time

NinjaOne vs WhatsUp Gold

Compared 3% of the time

SolarWinds NPM vs WhatsUp Gold

Compared 2% of the time

More WhatsUp Gold Competitors

Product Reports

Buyer's Guide

Server Monitoring

September 2026

Download ManageEngine Site24x7 product report

Buyer's Guide

WhatsUp Gold

September 2026

Download WhatsUp Gold product report

Overview

ManageEngine Site24x7 is a comprehensive monitoring platform that aids businesses in tracking application and website performance, network activity, and server health, ensuring seamless IT operations.

Known for delivering deep insights, ManageEngine Site24x7 provides businesses with the tools necessary to maintain robust digital infrastructure. It supports monitoring of application performance, uptime, server health, and network traffic. Its cloud-based solution is suitable for IT departments seeking continuous visibility and control over their digital assets. Offering detailed analytics, it enhances decision-making by rapidly identifying potential issues before they affect business operations.

What are the key features of ManageEngine Site24x7?

Application Performance Monitoring: Tracks and optimizes application services for improved functionality.
Website Monitoring: Monitors uptime and response time to ensure web presence is uninterrupted.
Network Monitoring: Provides insights into network traffic and performance for comprehensive oversight.
Server Monitoring: Analyzes server status and resource consumption, promoting optimal performance.
Cloud Monitoring: Supports multiple cloud providers, offering a unified view of cloud services.

What benefits and ROI should users expect from ManageEngine Site24x7?

Improved Operational Efficiency: Streamlines monitoring to reduce downtime and enhance productivity.
Cost Savings: Detects issues early to minimize repair costs and resource wastage.
Enhanced Visibility: Provides thorough insights into IT infrastructure for proactive management.
Scalability: Adapts to dynamic IT environments, making it suitable for growing businesses.

ManageEngine Site24x7 is implemented across industries such as finance, healthcare, and retail. It provides solutions tailored to specific needs, ensuring critical IT systems perform reliably. Organizations benefit from its ability to monitor and report on industry-specific applications and regulatory compliance requirements.

ManageEngine

WhatsUp Gold stands out with its comprehensive network monitoring, dynamic mapping, and real-time alerts, offering essential tools for managing extensive IT infrastructures.

WhatsUp Gold provides robust capabilities in network visibility through dynamic mapping and NetFlow analysis. The platform's interactive topology aids in pinpointing issues effectively. Auto-discovery ensures complete network device tracking. While offering an intuitive interface and integration with Cisco ServiceNow, users find server performance monitoring useful for incident handling. However, improvements are anticipated in application monitoring and Active Directory integration. The pricing model and customization options leave room for enhancement. Despite these, users benefit from its integrated dashboards for immediate device health checks and network updates, making it beneficial for large-scale infrastructure management.

What features does WhatsUp Gold offer?

Network Monitoring: Provides continuous oversight of network components
Dynamic Mapping: Offers visual representation of network topology
NetFlow Analysis: Delivers insights into bandwidth utilization
Threshold Alerts: Notifies users upon reaching set performance thresholds
Auto-Discovery: Detects devices automatically for complete network coverage

What benefits should users expect from reviews?

Comprehensive Visibility: Enhanced understanding of network elements
Real-Time Monitoring: Immediate insights into network and device status
Cost-Effectiveness: Competitive solution suitable for expansive networks
User-Friendly Interface: Simplifies the management of complex networks

Organizations in sectors like telecommunications, education, and healthcare utilize WhatsUp Gold for their network monitoring needs. Telecom companies track switches and routers, educational institutions manage bandwidth usage, and healthcare facilities monitor device availability to ensure seamless operations.

Progress Software

Sample Customers

Information Not Available

Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof

Buyer's Guide

ManageEngine Site24x7 vs. WhatsUp Gold

September 2026

Free Report: ManageEngine Site24x7 vs. WhatsUp Gold

Find out what your peers are saying about ManageEngine Site24x7 vs. WhatsUp Gold and other solutions. Updated: September 2026.

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See our ManageEngine Site24x7 vs. WhatsUp Gold report.

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