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ManageEngine OpManager vs NETSCOUT InfiniStreamNG comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine OpManager
Ranking in Network Monitoring Software
9th
Average Rating
8.0
Reviews Sentiment
5.8
Number of Reviews
52
Ranking in other categories
No ranking in other categories
NETSCOUT InfiniStreamNG
Ranking in Network Monitoring Software
78th
Average Rating
8.4
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Network Monitoring Software category, the mindshare of ManageEngine OpManager is 1.6%, down from 2.0% compared to the previous year. The mindshare of NETSCOUT InfiniStreamNG is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Charles A - PeerSpot reviewer
Reporting features improve operational efficiency while weekend support needs enhancement
Support is moderate and needs improvement, especially during weekends when technicians perform upgrades. During weekends, they need to provide more support to ensure a smooth transition. There is a call for ManageEngine OpManager to scale better in automation and AI functionality. Although the product stability is good, support enhancement is necessary to enable better planning for upgrades and maintenance activities.
Michael Gideon Genita - PeerSpot reviewer
Easy to set up with good documentation and helpful support
I'm using it for a customer The packet flow switch is the most valuable aspect of the solution.  It's an easy product to set up. We can scale the solution if we need to. It's stable.  The documentation is well-written and quite useful. It's compatible with other products.  Under the pocket flow…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool is useful for SNMP monitoring."
"We have found the solution to be stable."
"The most valuable feature is the network-related reporting."
"Overall, I give the product a rating of ten."
"You can put all of your work on there, they'll send you an email or send you a text. That functionality as a network engineer is the one I like the most. I do like the fact that we can schedule reports. That works too because that's a lot fewer spreadsheets that I have to create."
"In my three years of experience with OpManager, we haven't encountered any issues. So, I'd rate it a nine out of ten. It's very stable."
"The solution is finely stable."
"Monitoring is the most valuable feature of this solution."
"It is very rock solid. We hardly have any hardware issues."
"It helps us get to root cause quickly. With utilization and consumption of bandwidth, we can usually see what application is taking as much as they should (or shouldn't), then account for it accordingly."
"We use it for monitoring whenever we update a new circuit or site."
"It has cut our troubleshooting down by days. Once we have a product in place, we show people examples of how it can streamline their troubleshooting process."
"The tool has the ability to look back within a month's data. It is very easy to navigate within the tool and troubleshoot the problem, compared to other solutions that we've used in the past."
"It allows us to get quicker resolutions. We can see exactly what is using up the bandwidth, so we can assist end users."
"When we have mobile operators who are signal partners, where one is the roaming host and another is the roamer, we are able to see their traffic. Their packets are able to detect if any faults to develop, and at what point they fail."
"The ability to troubleshoot customers' connectivity has been very beneficial."
 

Cons

"It would be great if there were some sort of artificial intelligence feature which would help us make improvements in the network once we find an issue, and do it automatically."
"We would like link monitoring included. At times we need to monitor those specific links closely."
"The main area for improvement for ManageEngine OpManager is its performance."
"The licensing model is confusing."
"WMI and SNMP integration with the domain controller should be seamless"
"ManageEngine OpManager could improve by having a better cloud presence."
"There needs to be improvements to make the solution capable of supporting more devices, and it would be good to see an option for automatic deployment."
"The pricing of the solution is high. They should work to adjust the pricing model to see if they can help reduce costs."
"There is a timeout feature that we have been asking for awhile."
"The scalability has some limitations and quirks to it. I would like to be able to upgrade rather than replace the whole thing."
"The single pane of glass feed still needs work."
"The stability depends on who is using the tool, because you only can get as much out of the tool as you put into it. There are a lot of patches for this particular environment, so you have to keep on them. If you lose track of them, then the product is not useful anymore."
"I'd like them to make the product more user-friendly."
"The NetFlow Collectors could handle more flows per minute."
"I would like to see an improved level of stitching between IPs."
"The technology goes end-of-life on us every year, which is why I am looking forward to vSTREAM. I don't like when devices go end-of-life on us so quickly. If we can get more of an advanced notice of when an end-of-life is brought up, because our certification process within the organization takes a while."
 

Pricing and Cost Advice

"As far as cost, it was around six hundred thousand rands ($40,500) for the year, for the renewals. That's the total cost for a four thousand node system including support and maintenance."
"The solution's licensing costs are yearly and based on the number of applications."
"The licensing costs depend on the number of devices and accounts that are being monitored by the solution."
"The tool's licensing costs are yearly."
"The price of ManageEngine OpManager is reasonable. We have an annual license and the cost comes from how many devices are being monitored. There is not anything extra cost for maintenance and support."
"ManageEngine OpManager is cheaper than SolarWinds."
"It is not really expensive; it is nominal licensing."
"The solution is highly affordable"
"The price is a little high."
"It can be scalable. It just costs too much. With a company as big as ours, it gets too expensive to accommodate every single site."
"This product could be cheaper."
"To capture more with the solution that we bought, you have to buy another InfiniStreamNG, and there are only four ports in the back."
"I would like it to be more scalable with less spend."
"The scalability is good, but it comes at a cost. E.g., if you need 100 InfiniStream because you are sending gigs or terabytes of data to one InfiniStream, then you will have to purchase another InfiniStream, which are not cheap."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
11%
Manufacturing Company
10%
Healthcare Company
5%
Financial Services Firm
19%
Manufacturing Company
11%
Energy/Utilities Company
10%
Real Estate/Law Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for ManageEngine OpManager?
The pricing was okay. However, it has been increasing a lot lately. The product is not worth the money.
What needs improvement with ManageEngine OpManager?
Support is moderate and needs improvement, especially during weekends when technicians perform upgrades. During weekends, they need to provide more support to ensure a smooth transition. There is a...
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Also Known As

OpManager
InfiniStreamNG, NETSCOUT ISNG, Infinistream
 

Overview

 

Sample Customers

Bonita, Thorp Reed & Armstrong, Galaxy, Fiserv Credit Union Division, Universitas 21 Global, ERP Suites LLC
U.S. Department of Defense
Find out what your peers are saying about ManageEngine OpManager vs. NETSCOUT InfiniStreamNG and other solutions. Updated: July 2025.
861,803 professionals have used our research since 2012.