OpenText Enterprise Security Manager and ManageEngine Log360 are significant competitors in the enterprise security management sector. OpenText ESM has the upper hand in integration and event correlation capabilities, while ManageEngine Log360 stands out for its flexibility and budget-friendly design.
Features: OpenText ESM provides robust vendor support, customizable features, and advanced integration tools, making it a leader in event correlation and supporting a broad array of devices. ManageEngine Log360 offers a modular design enabling organizations to pick features like User Behavior Analytics and compliance reporting with pre-configured templates, which enhances cost efficiency.
Room for Improvement: OpenText ESM can enhance its documentation, performance, and make correlation rules more intuitive while addressing high availability concerns. ManageEngine Log360 aims to improve its cloud integration and automation capabilities, as users seek better reporting features and incident management tools.
Ease of Deployment and Customer Service: OpenText ESM is flexible with multiple deployment options, though its complexity requires experienced personnel. Customer service could improve in responsiveness and technical support quality. ManageEngine Log360 offers a straightforward on-premises deployment, with generally satisfactory customer service but room to improve first-hand support understanding.
Pricing and ROI: OpenText ESM features come at a high cost, and fluctuating licensing models may affect ROI. Users recognize the value in certain scenarios, but initial investments are substantial. ManageEngine Log360 is more cost-effective with a subscription-based model, allowing scalable solutions, making it attractive for budget-conscious businesses.
If unauthorized personnel attempt to add logs, the monitoring informs the administrator, enabling them to act promptly, leading to savings in both time and money for the company.
I would rate their technical support as nine out of ten.
If I raise a P1 or P0 ticket, the response time is often delayed by four to eight hours.
The technical support from ManageEngine is very good.
It lacks some capabilities compared to other tools available in the market.
The stability of ArcSight Enterprise Security Manager (ESM) is not very robust.
Log360 currently cannot gather information from Intune logs or cloud-integrated systems.
The integration aspect of ArcSight Enterprise Security Manager (ESM) needs improvement.
The price is suitable from a perspective of different pricing options.
ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools.
All mandatory regulatory compliance reports are available with the integrated system, and companies can easily customize reports without coding to meet their policy or reporting requirements.
The ability to interpret data is highly valued.
Log360 is your one-stop solution for all log management and network security challenges. It is an integrated solution that combines EventLog Analyzer and ADAudit Plus into a single console to help you manage your Active Directory auditing and network security easily.
OpenText Enterprise Security Manager enables real-time threat detection through scalable and adaptable solutions, integrating seamlessly with multiple platforms for complex security scenarios across different environments.
OpenText Enterprise Security Manager offers extensive security monitoring capabilities, combining log analysis and incident management to enhance cybersecurity and compliance. Its powerful event correlation engine provides real-time alerts for rapid incident response. Users benefit from customizable dashboards and comprehensive log collection, making it a significant tool in the SIEM market. Flexible deployment options cater to both on-premises and cloud environments, supporting enterprises in managing IT infrastructure and threat detection efficiently.
What are the key features of OpenText Enterprise Security Manager?In industries such as finance, healthcare, and energy, OpenText Enterprise Security Manager is implemented for monitoring critical systems and ensuring compliance with regulatory needs. Enterprises leverage its capabilities for forensic investigations and active threat management, serving as a central hub for cybersecurity operations across diverse IT infrastructures.
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