

OpenText Enterprise Security Manager and ManageEngine Log360 are security solutions that offer differing features and cater to different budgets, with user reviews indicating preferences based on specific needs. OpenText has the upper hand in scalability and handling large data volumes, while ManageEngine excels in affordability and ease of deployment.
Features: OpenText Enterprise Security Manager offers robust features like handling vast data volumes, flexibility, and scalability, making it suitable for large enterprises. ManageEngine Log360 provides user-friendly deployment, adaptive architecture, and a comprehensive dashboard, all at a mid-tier price point.
Room for Improvement: OpenText's complexity can be overwhelming, requiring expertise for effective use. Its high costs might deter smaller businesses. ManageEngine could improve in areas of feature richness and integration capabilities when compared to higher-end solutions. Its lack of guidance in navigation may be confusing for new users.
Ease of Deployment and Customer Service: OpenText requires substantial expertise for deployment due to its complexity, which might affect service experiences if expertise is lacking. ManageEngine offers a simplified deployment process, making it accessible to businesses with limited IT resources and providing satisfactory customer support.
Pricing and ROI: OpenText's high licensing costs reflect its enterprise-grade features, promising significant ROI through comprehensive security management. ManageEngine is valued for affordability and instant revenue realization, particularly benefiting MSSPs and compliance-focused businesses with its cost-effective pricing model.
If unauthorized personnel attempt to add logs, the monitoring informs the administrator, enabling them to act promptly, leading to savings in both time and money for the company.
I find that using ArcSight Enterprise Security Manager (ESM) provides a valuable return on investment as it serves as a single point of glass for logs and data analysis.
I would rate their technical support as nine out of ten.
The support provided by ManageEngine Log360 is fantastic.
I would rate the technical support of ArcSight Enterprise Security Manager (ESM) a nine as they are always available and responsive whenever we open a case.
If I raise a P1 or P0 ticket, the response time is often delayed by four to eight hours.
We backed up the database and completed the recovery with the application, proving it is reliable for disaster recovery.
It is easy to scale, and I have not encountered any issues when we require more storage or deployment.
It lacks some capabilities compared to other tools available in the market.
I would rate the stability of ArcSight Enterprise Security Manager (ESM) a nine because I have not encountered significant issues, unlike other solutions that sometimes have database errors.
The stability of ArcSight Enterprise Security Manager (ESM) is not very robust.
Without needing to purchase an add-on module, ManageEngine Log360 should include more in-depth reporting capabilities in the current module.
At minimum, PostgreSQL support should reach the MS SQL level of features and support that ManageEngine Log360 presents.
Log360 currently cannot gather information from Intune logs or cloud-integrated systems.
I would like to see the detection and response features included in the next release of ArcSight Enterprise Security Manager (ESM), as security orchestration and automation are increasingly important.
The integration aspect of ArcSight Enterprise Security Manager (ESM) needs improvement.
The price is suitable from a perspective of different pricing options.
ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools.
I would rate the pricing of ArcSight Enterprise Security Manager (ESM) around seven, as it varies based on features and demand, making it more affordable for larger organizations, while smaller ones might find it expensive.
All mandatory regulatory compliance reports are available with the integrated system, and companies can easily customize reports without coding to meet their policy or reporting requirements.
ManageEngine Log360 was selected because AlienVault was moving strictly away from on-premises to the cloud, and an on-premises solution was required.
ManageEngine Log360 could integrate with all systems, making it possible to integrate everything to the central location, which made it a useful and necessary tool.
The log analysis feature is particularly valuable as it allows analysts to interpret intrusion-related logs efficiently.
The ability to interpret data is highly valued.
| Product | Mindshare (%) |
|---|---|
| ManageEngine Log360 | 1.5% |
| OpenText Enterprise Security Manager | 1.5% |
| Other | 97.0% |

| Company Size | Count |
|---|---|
| Small Business | 14 |
| Midsize Enterprise | 2 |
| Large Enterprise | 2 |
| Company Size | Count |
|---|---|
| Small Business | 37 |
| Midsize Enterprise | 14 |
| Large Enterprise | 59 |
ManageEngine Log360 offers comprehensive log management and security alerting, integrating advanced analytics for threat detection and compliance reporting. Scalable for on-premise and hybrid deployments, it facilitates incident response with seamless system integration and user-friendly monitoring.
ManageEngine Log360 enhances visibility across IT infrastructures by aggregating logs from Active Directory, file servers, and network devices, aiding in security incident detection with User Behavior Analytics and threat identification tools. Its modular approach supports compliance in vital sectors such as aerospace, contributing significantly to centralized monitoring and anomaly detection. By reducing manual log examination, Log360 aligns with both security and operational goals across diverse environments, though areas like integration with Active Directory and interface improvements are avenues for advancement. Streamlining data retention and expanding automation are priorities for its evolution, ensuring effective incident management with reduced administrative burdens.
What are the key features of ManageEngine Log360?In sectors like aerospace, Log360 supports compliance demands by integrating log management for enhanced security and regulatory reporting. Its adaptability to on-premises and hybrid structures makes it valuable for technology-driven environments, where security and efficiency are paramount.
OpenText Enterprise Security Manager enables real-time threat detection through scalable and adaptable solutions, integrating seamlessly with multiple platforms for complex security scenarios across different environments.
OpenText Enterprise Security Manager offers extensive security monitoring capabilities, combining log analysis and incident management to enhance cybersecurity and compliance. Its powerful event correlation engine provides real-time alerts for rapid incident response. Users benefit from customizable dashboards and comprehensive log collection, making it a significant tool in the SIEM market. Flexible deployment options cater to both on-premises and cloud environments, supporting enterprises in managing IT infrastructure and threat detection efficiently.
What are the key features of OpenText Enterprise Security Manager?In industries such as finance, healthcare, and energy, OpenText Enterprise Security Manager is implemented for monitoring critical systems and ensuring compliance with regulatory needs. Enterprises leverage its capabilities for forensic investigations and active threat management, serving as a central hub for cybersecurity operations across diverse IT infrastructures.
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