

OpenText Enterprise Security Manager and ManageEngine Log360 compete in the enterprise security management category. OpenText leads in feature richness and flexibility, while ManageEngine Log360 is favored for cost-effectiveness and ease of use.
Features: OpenText offers extensive integration capabilities and robust architecture that handles complex scenarios. Its flexibility in deployment and varied correlation features are strengths. ManageEngine Log360 is recognized for its modular architecture and comprehensive log management and UBA capabilities, focusing on user-friendliness and cost-efficiency.
Room for Improvement: OpenText struggles with complex deployment processes and limited high-availability features, impacting scalability. There is also a need for better integration and cloud support. ManageEngine Log360 could improve its reporting capabilities and cloud integration, and more automation is needed to simplify management and log processing.
Ease of Deployment and Customer Service: OpenText provides various deployment options, including on-premises and hybrid cloud, but remains complex in deployment. ManageEngine Log360 offers straightforward on-premises and hybrid deployment, emphasizing simplicity. Both solutions need enhanced customer service and technical support, with OpenText users seeking faster support and ManageEngine requiring more efficient resolution processes.
Pricing and ROI: OpenText is a premium solution with pricing reflecting its extensive features, potentially expensive for large deployments. ManageEngine Log360 is a more cost-effective option, with flexible pricing for budget-conscious organizations. Both offer a strong ROI, mainly through improved security incident detection and compliance support, yet ManageEngine's pricing offers more immediate value for cost management.
If unauthorized personnel attempt to add logs, the monitoring informs the administrator, enabling them to act promptly, leading to savings in both time and money for the company.
I would rate their technical support as nine out of ten.
The support provided by ManageEngine Log360 is fantastic.
If I raise a P1 or P0 ticket, the response time is often delayed by four to eight hours.
We backed up the database and completed the recovery with the application, proving it is reliable for disaster recovery.
It lacks some capabilities compared to other tools available in the market.
The stability of ArcSight Enterprise Security Manager (ESM) is not very robust.
Without needing to purchase an add-on module, ManageEngine Log360 should include more in-depth reporting capabilities in the current module.
At minimum, PostgreSQL support should reach the MS SQL level of features and support that ManageEngine Log360 presents.
Log360 currently cannot gather information from Intune logs or cloud-integrated systems.
The integration aspect of ArcSight Enterprise Security Manager (ESM) needs improvement.
The price is suitable from a perspective of different pricing options.
ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools.
All mandatory regulatory compliance reports are available with the integrated system, and companies can easily customize reports without coding to meet their policy or reporting requirements.
ManageEngine Log360 was selected because AlienVault was moving strictly away from on-premises to the cloud, and an on-premises solution was required.
ManageEngine Log360 could integrate with all systems, making it possible to integrate everything to the central location, which made it a useful and necessary tool.
The ability to interpret data is highly valued.
| Product | Market Share (%) |
|---|---|
| ManageEngine Log360 | 1.8% |
| OpenText Enterprise Security Manager | 1.6% |
| Other | 96.6% |

| Company Size | Count |
|---|---|
| Small Business | 14 |
| Midsize Enterprise | 2 |
| Large Enterprise | 2 |
| Company Size | Count |
|---|---|
| Small Business | 37 |
| Midsize Enterprise | 14 |
| Large Enterprise | 57 |
Log360 is your one-stop solution for all log management and network security challenges. It is an integrated solution that combines EventLog Analyzer and ADAudit Plus into a single console to help you manage your Active Directory auditing and network security easily.
OpenText Enterprise Security Manager enables real-time threat detection through scalable and adaptable solutions, integrating seamlessly with multiple platforms for complex security scenarios across different environments.
OpenText Enterprise Security Manager offers extensive security monitoring capabilities, combining log analysis and incident management to enhance cybersecurity and compliance. Its powerful event correlation engine provides real-time alerts for rapid incident response. Users benefit from customizable dashboards and comprehensive log collection, making it a significant tool in the SIEM market. Flexible deployment options cater to both on-premises and cloud environments, supporting enterprises in managing IT infrastructure and threat detection efficiently.
What are the key features of OpenText Enterprise Security Manager?In industries such as finance, healthcare, and energy, OpenText Enterprise Security Manager is implemented for monitoring critical systems and ensuring compliance with regulatory needs. Enterprises leverage its capabilities for forensic investigations and active threat management, serving as a central hub for cybersecurity operations across diverse IT infrastructures.
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