ManageEngine IT360 vs OpsRamp comparison

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Executive Summary

We performed a comparison between ManageEngine IT360 and OpsRamp based on real PeerSpot user reviews.

Find out what your peers are saying about Datadog, Zabbix, Auvik and others in IT Infrastructure Monitoring.
To learn more, read our detailed IT Infrastructure Monitoring Report (Updated: November 2022).
657,397 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
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  • "You pay it for a year and you'll have full access to the entire platform, not only for monitoring and alerting, you will have access to the entire platform, and whatever technology they develop will be made available to you."
  • "There is an annual licensing fee to use OpsRamp."
  • "I don't have any idea about the licensing cost for OpsRamp, but I just know that its pricing is based on the resource count for each tenant."
  • More OpsRamp Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:It is easy to identify and collect information from all of the nodes on the network.
    Top Answer:We would like to have support for integration with ServiceDesk.
    Top Answer:We are using ManageEngine for monitoring and configuration management.
    Top Answer:The feature we found most valuable in OpsRamp is alert generation because whenever there is any kind of spike on any virtual machine, the solution generates alerts based on the thresholds we… more »
    Top Answer:I don't have any idea about the licensing cost for OpsRamp, but I just know that its pricing is based on the resource count for each tenant.
    Top Answer:What's lacking in OpsRamp is process automation, and if there is, I wish there could be more of it, other than just spikes, or it would be better if the alerts can be generated based on different… more »
    Ranking
    Views
    928
    Comparisons
    781
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Views
    1,827
    Comparisons
    1,347
    Reviews
    8
    Average Words per Review
    611
    Rating
    8.1
    Comparisons
    Also Known As
    IT360
    Learn More
    Overview

    With IT360 you will deliver services efficiently with maximum scalability. Service providers can now accurately manage the SLAs and release new services faster with features like Multi-tenancy, High Availability, Enterprise level systems and Datacenter monitoring, Remote site monitoring and Customer and site-specific dashboards.

    OpsRamp is a leading cloud-based digital IT operations management platform. The solution allows your organization to leverage hybrid observability, process automation, and machine learning to modernize IT operations. OpsRamp can handle the speed, scope, and scale of modern IT and can help you drive productivity and business value. In addition, it can help your business manage, monitor, and consolidate your point tools and applications.

    OpsRamp Features

    OpsRamp has many valuable key features. Some of the most useful ones include:

    • Modern infrastructure monitoring: OpsRamp provides end-to-end visibility across applications, data centers, public clouds, point tools, and more.
    • Intelligent incident management: With this OpsRamp feature, you gain better problem identification, impact analysis, and first response for incidents with a streamlined process. This leads to proactive resolution and automated remediation that natively integrates with your ITSM tools.
    • Modern IT operations management: OpsRamp can help you consolidate your multiple point tools with its modern, SaaS-based IT operations platform. The solution can combine artificial intelligence, hybrid infrastructure monitoring, incident remediation, and service and topology mapping, so it can easily evolve with your organization
    • Service-centric AIOps: OpsRamp gives you the ability to examine your incidents, establish a tight feedback loop between your different teams, and reduce alert floods. Additionally, the solution enables your organization to deliver quick resolutions by using OpsQ, its artificial intelligence-powered event management engine.
    • Cloud migration: OpsRamp is a true multi-tenant, multi-tier SaaS platform that helps you move more applications and workloads to the cloud faster.
    • Curated dashboards: By using OpsRamp, IT teams can build curated dashboards using PromQL queries. A central dashboard repository can also be created if needed, and dashboards can be reused for shared IT services as necessary.
    • Topology maps: With OpsRamp’s service-aware topology maps, you are able to keep track of your entire hybrid IT infrastructure, enabling you to troubleshoot issues by using real-time dependencies for hybrid services.

    OpsRamp Benefits

    There are many benefits to implementing OpsRamp. Some of the biggest advantages the solution offers include:

    • Autodiscovery: OpsRamp auto-discovers multi-cloud and on-premises infrastructure across your IT environment and maps it to your IT services.
    • Multi-cloud telemetry and real-time events: The solution captures multi-cloud telemetry and real-time events as they occur so that your organization is able to make data-driven decisions by using the right performance and consumption insights.
    • Take action faster: OpsQ, the solution’s AIOps event management engine, drives faster incident resolution and helps reduce MTTD/MTTR of business-critical services.
    • Improved efficiency: OpsRamp helps deliver IT operations as a service. With the platform, you can automate workloads, manage multi-cloud costs, and see your IT operations become more efficient.
    • Flexible integrations: With OpsRamp, you do not have to get rid of your existing tools. The OpsRamp platform can consolidate them all into one contextual view using the metrics that matter most.
    • Monitoring integration support: OpsRamp delivers monitoring integration support for more than 150 cloud services across the leading three cloud providers: Amazon Web Services, Microsoft Azure, and Google Cloud.
    Offer
    Learn more about ManageEngine IT360
    Learn more about OpsRamp
    Sample Customers
    Khimji Ramdas, RME Global, Bank of Namibia, DORMA, PMSI, National Commodities Exchange, EMA, Redstone, First Source
    Epsilon, CloudBrix, GreenPages, NIIT Technologies
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company25%
    Government14%
    Healthcare Company7%
    Financial Services Firm7%
    VISITORS READING REVIEWS
    Computer Software Company26%
    Manufacturing Company11%
    Financial Services Firm8%
    Comms Service Provider7%
    Company Size
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise10%
    Large Enterprise65%
    REVIEWERS
    Midsize Enterprise29%
    Large Enterprise71%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise11%
    Large Enterprise66%
    Buyer's Guide
    IT Infrastructure Monitoring
    November 2022
    Find out what your peers are saying about Datadog, Zabbix, Auvik and others in IT Infrastructure Monitoring. Updated: November 2022.
    657,397 professionals have used our research since 2012.

    ManageEngine IT360 is ranked 57th in IT Infrastructure Monitoring while OpsRamp is ranked 23rd in IT Infrastructure Monitoring with 8 reviews. ManageEngine IT360 is rated 0.0, while OpsRamp is rated 8.2. On the other hand, the top reviewer of OpsRamp writes "User-friendly, mature, efficient, and reasonably priced". ManageEngine IT360 is most compared with Zabbix, ServiceNow, Datadog and eG Enterprise, whereas OpsRamp is most compared with LogicMonitor, Datadog, ServiceNow IT Operations Management, Micro Focus Operations Bridge and SolarWinds NPM.

    See our list of best IT Infrastructure Monitoring vendors.

    We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.