We performed a comparison between ManageEngine Desktop Central and Microsoft 365 Business based on real PeerSpot user reviews.
Find out in this report how the two Client Desktop Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"I like being able to image over the network. That's a nice feature that it has. Patch management is pretty decent on it as well."
"The initial setup is pretty straightforward."
"Very good, functional solution for endpoint management."
"The mobile functionality is very easy."
"What I like best about this product is that I can log on to every PC, very easily, and chat with the user via the chat feature."
"The most valuable in Desktop Central is the way it is tightly coupled with the rest of the modules and the entire gamut of ManageEngine."
"The initial setup is easy."
"The stability is very good."
"The solution can scale well. A company can easily expand it."
"We like anything that enables collaboration. Working on documents in parallel meetings, and online meetings."
"It is flexible."
"It is easy to use."
"There is a lot of documentation available that is easy to comprehend and follow."
"Overall, I have found it to be a good, reliable product."
"Microsoft has a good reputation as an SaaS provider, and our enterprise team has a solid relationship with Microsoft. 365 Business meets our needs as an enterprise."
"Microsoft 365 Business applications are very used to use and have a good interface."
"The team I've currently got is not using it particularly well, due to the fact that they don't know how to use it particularly well. They've not done any training and so on."
"ManageEngine Desktop Central should keep up with some of the features that other major vendors are providing, such as Microsoft."
"The team should work on improving the stability, particularly with massive patches deployment, clients are not 100% getting patches and the information provided by the system does not help; more detailed report would be very useful."
"Documentation could improve so we don't need to create the support requests first."
"Desktop Central has very good information, however, you can't customize the dashboards."
"The solution lacks some configuration."
"The reporting analytics could improve in ManageEngine Desktop Central. However, there are some third-party add-ins or modules you can purchase to do reporting analytics."
"There are occasional glitches."
"The solution isn't stable."
"The SMTP should be easier to use and navigate."
"This solution could be more secure."
"For the past six months, I have been facing a synchronization issue between the calendar of Microsoft Teams and the calendar of Microsoft Outlook. In Microsoft Teams, I can't see the updated version of some meetings, but Outlook shows the updated version. There is a problem with data synchronization between the calendars of these applications. Both calendars should be synchronized."
"Pricing could always be cheaper."
"Lacks some additional features."
"I have used the normal Excel Microsoft 365 worksheets. When it goes to macro running then 365 is not that user-friendly."
"In terms of what could be improved, they are continuously developing it, but sometimes not necessarily in a good direction. There are changes happening every three months so you actually have to learn some tools again. I'll give you an example. Teams used to be really good and now, I have a feeling that they hired developers from Skype Business because it's actually not very good."
What is ManageEngine Desktop Central?
ManageEngine Desktop Central is a desktop management solution that offers a central management system for desktops, servers, laptops, smartphones, and tablets. It is a unified endpoint management (UEM) solution that can be scaled according to each organization's needs. Desktop Central is a modern approach to traditional desktop management services in that it offers in-depth and customizable options for regular endpoint management routines regarding automating software deployment, installing patches, and deploying OS.
In addition to automating endpoint management routines, ManageEngine Desktop Central offers management of assets and software licenses, management of USB device usage, monitoring of software usage statistics, and more. The solution supports Mac, Windows, and Linux operating systems, and users can manage all of their iOS, Windows, and Android devices, including smartphones and tablets, from a single console. Users can also apply restrictions on camera usage, application installations, and browsers while securing devices by requiring a passcode.
Benefits of ManageEngine Desktop Central
ManageEngine Desktop Central offers many benefits for users looking for a centralized desktop management solution. These benefits include:
Reviews from Real Users
Users love ManangeEngine Desktop Central because of its ability to manage thousands of desktops from a central location.
A manager of information technology at an engineering company writes, "It's a complete product that allows you to remote troubleshoot, has an inventory of systems."
An IT systems manager at Algorythma notes, "The most important feature we found to be useful in the COVID situation is the secure connection, which gives the IT support staff the ability to seamlessly connect with the users remotely and in a secure way."
Microsoft 365 Business is an integrated solution, bringing together the best-in-class productivity of Office 365 with advanced security and device management capabilities to help safeguard your business.
ManageEngine Desktop Central is ranked 1st in Client Desktop Management with 23 reviews while Microsoft 365 Business is ranked 1st in Mobile Device Management (MDM) with 192 reviews. ManageEngine Desktop Central is rated 8.0, while Microsoft 365 Business is rated 8.4. The top reviewer of ManageEngine Desktop Central writes "Useful for patching and software deployment, but needs a proactive remediation feature ". On the other hand, the top reviewer of Microsoft 365 Business writes "Very stable, great for collaboration, and can scale easily". ManageEngine Desktop Central is most compared with Microsoft Intune, Microsoft Endpoint Configuration Manager, VMware Workspace ONE, ManageEngine Patch Manager Plus and BMC Client Management, whereas Microsoft 365 Business is most compared with Microsoft Intune, Datto Workplace, Jamf Pro, Quest KACE Cloud Mobile Device Manager and Amazon WorkDocs. See our ManageEngine Desktop Central vs. Microsoft 365 Business report.
We monitor all Client Desktop Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.