ManageEngine Endpoint Central vs Microsoft 365 Business comparison

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532 views|276 comparisons
92% willing to recommend
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555 views|267 comparisons
97% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between ManageEngine Endpoint Central and Microsoft 365 Business based on real PeerSpot user reviews.

Find out in this report how the two Client Desktop Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed ManageEngine Endpoint Central vs. Microsoft 365 Business Report (Updated: May 2019).
768,740 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Its cross-platform capabilities and the ability to do both OS-level patching and third-party patching are valuable. It is difficult to find a software product that will do all that for you out of the box, and you don't have to do any configuration other than your initial setup. Once you do that, there is a very minimalistic approach to getting it operational. You can have it up and running within a 20-minute time span.""The solution's stability is better than the other solutions in the market.""The patch management aspect of the solution is the most valuable part for us.""The solution is time-saving and resource-saving.""The dashboard has been very useful.""Very good, functional solution for endpoint management.""The mobile functionality is very easy.""The solution's most valuable features are its patch management capabilities, especially for third-party applications, along with quick and easy configuration and deployment processes."

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"The solution is very easy to use. It's completely transparent and extremely easy to navigate.""The initial setup is very easy.""Great accessibility and file storage.""It provides a single place to manage all of your tasks. It is easier to collaborate within our team or outside of them.""The Power BI environment and the integration between Power BI and SQL are the solution's most valuable features. The integration between products is great.""The interaction between different products is most valuable. I use Excel, Mail, Teams, and PowerPoint, not really much else.""The Exchange Online plan is helpful. It's built into the email, like a security feature or AI that helps to manage email. It has helped my company and clients a lot.""It works as expected."

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Cons
"The solution lacks some configuration.""The support could be faster.""ManageEngine Desktop Central is very limited. When you scan your system, it will only recognize Microsoft Windows Defender and BitLocker.""The product must provide more API integrations with different ERP tools.""I would like to see them come out with a SaaS version of the product in the future.""Each of their products is an independent product, and they don't have anything to do with each other. It is a suite of packages. They all run independently, and they all are a little different because they were acquired differently. They could standardize their portfolio.""There is a slight delay in customer support, which is something that can be improved.""I really feel like asset explorer should be a component of desktop central. That would make it the ultimate desktop management tool. This would also simplify the asset management role since an agent is already being deployed and assets could be added at the same time."

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"I don't like the tool's administration which consists of crappy operations.""The stability could be improved.""I would like to see a connection between their planner board, and a project for the web would be better.""The time synchronization with the internet could be better, as well as the application architecture.""The management could be a bit better.""The ability to manage the updates a little better would be helpful. Sometimes end-users will get a prompt in the middle of the day that they have to update. When there's a new update, then their system automatically starts to reboot, which can be ill-timed. Having a little more control over that would probably be welcome. Notices in regards to updates and being able to manage the timing around them or to be able to do it at off-times would be helpful.""If Microsoft could do something about data loss prevention, that would be ideal.""Windows should be included with the solution since Microsoft is heading towards an SaaS-, cloud-based model."

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Pricing and Cost Advice
  • "The licensing is very easy to understand and pricing is right for what you get."
  • "Choose wisely between the Professional and Enterprise editions, based on your needs."
  • "I have been using the free version and am in the stage where I have to decide if I will proceed with the paid license, or instead choose another product."
  • "We pay about $250 a year for our license."
  • "The solution is very affordable."
  • "We had perpetual licenses. The cost was around 36,000, and then you'd have the yearly maintenance fee of 2,000 or 3,000."
  • "The pricing is very low, compared to other products. Compared to Intune or SCCM, it's much less. I can say it's a good product for less of a price."
  • "Affordable for any customer."
  • More ManageEngine Endpoint Central Pricing and Cost Advice →

  • "Depending on which plan you purchase, there are a plethora of applications available to you."
  • "Compared to buying a license, it is much cheaper and a good buy."
  • "We do monthly billing, however, I'm not sure what the exact costs are. We may pay around $1,000/month. We started using the Microsoft Teams and we've started doing the conference call feature, so that's another $4 an account and we have a few accounts using that right now."
  • "USD $1,250 annually for the standard package."
  • "Pricing can vary a lot due to fluctuations in exchange rates and that is not favorable for planning."
  • "Now you can select different licenses, for example, if somebody doesn't need all of the features, it would cost $8 USD per month and if they didn't need the email application then it would cost $6 USD per month."
  • "It works out to be $12.50 per user per month."
  • "Microsoft 365 Business will be good to have if you have a large organization where you have more than 3000 employees. Other cheaper solutions, like Gmail, are easily available in the market."
  • More Microsoft 365 Business Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. What I like most about ManageEngine is that I can log on to every PC very easily and… more »
    Top Answer:Well, what we like is that it catch actually a lot of features constantly upgrading. So all the three maybe there there were some features as the tenant on the earliest version. Now it's it's almost… more »
    Top Answer:The product is not costly. The product is properly priced, especially for SMBs.
    Top Answer:The product's initial setup phase was straightforward.
    Top Answer:My company places emphasis on the different licenses purchased. The company has P1 and P2 licenses from Microsoft. For certain tasks, you need a Microsoft license. There are additional costs attached… more »
    Top Answer:The solution's technical support team takes time to respond to users, making it an area of the tool's shortcomings where improvements are required.
    Ranking
    Views
    532
    Comparisons
    276
    Reviews
    23
    Average Words per Review
    567
    Rating
    8.1
    Views
    555
    Comparisons
    267
    Reviews
    30
    Average Words per Review
    304
    Rating
    8.3
    Comparisons
    Also Known As
    ManageEngine Desktop Central, Desktop Central, ManageEngine Desktop Management MSP
    Microsoft 365 E3, Microsoft 365 E5, Microsoft 365 F1, MS 365 Business
    Learn More
    Overview

    ManageEngine Endpoint Central is a unified endpoint management (UEM) solution offered by ManageEngine, a division of Zoho Corporation. It is designed to help organizations efficiently manage and secure their endpoints from a centralized platform. Endpoint Central provides a comprehensive set of features and capabilities to streamline endpoint management and enhance security across diverse devices and operating systems.

    ManageEngine Endpoint Central Features:

    • Device Management: Endpoint Central enables IT administrators to manage a wide range of endpoints, including desktops, laptops, servers, mobile devices, and IoT devices. It offers features such as device discovery, inventory management, configuration management, and software deployment, allowing administrators to efficiently control and monitor devices from a single console.
    • Patch Management: The solution helps organizations keep their endpoints up to date and protected by automating the patching process. Endpoint Central provides patch management capabilities to deploy security updates and patches to endpoints, ensuring they are patched against vulnerabilities and reducing the risk of security breaches.
    • Security and Compliance: Endpoint Central focuses on strengthening security measures for endpoints. It offers features such as antivirus and anti-malware protection, firewall management, encryption, and data loss prevention (DLP). These capabilities help organizations safeguard their sensitive data and adhere to industry regulations and compliance standards.
    • Remote Control and Troubleshooting: With remote control capabilities, Endpoint Central allows IT administrators to access and control endpoints remotely, facilitating troubleshooting and issue resolution. It enables administrators to remotely troubleshoot software or hardware problems, install applications, and provide technical support to end-users, improving efficiency and minimizing downtime
    • Reporting and Analytics: Endpoint Central provides comprehensive reporting and analytics capabilities, offering insights into endpoint performance, security status, software usage, and compliance levels. These features help organizations assess the health and security of their endpoints, identify potential risks or issues, and make data-driven decisions for improved endpoint management.

    ManageEngine Endpoint Central Benefits:

    • Centralized endpoint management for diverse devices.
    • Improved operational efficiency through automation.
    • Enhanced security with antivirus, firewall, encryption, and data loss prevention.
    • Automated patch management for timely updates and security.
    • Remote control and troubleshooting for efficient issue resolution.
    • Comprehensive reporting and analytics for insights and informed decision-making.
    • Scalability and flexibility to accommodate organizational growth.
    • Cost-effectiveness by reducing manual management efforts and security risks.

    Reviews from Real Users

    PeerSpot user, Sr Engineer Administrator at a university, says that "Its cross-platform capabilities and the ability to do both OS-level patching and third-party patching are valuable. It is difficult to find a software product that will do all that for you out of the box, and you don't have to do any configuration other than your initial setup. Once you do that, there is a very minimalistic approach to getting it operational. You can have it up and running within a 20-minute time span."

    Park Armstrong, Chief Technical and Solution Architect at Vertigo Inc., writes that ManageEngine Endpoint Central is “Helpful for identifying and filling the gaps and meeting compliance needs, but each of their product works as an independent product and lacks integration”.

    Microsoft 365 Business is an integrated solution, bringing together the best-in-class productivity of Office 365 with advanced security and device management capabilities to help safeguard your business.

    Sample Customers
    Vrije Universiteit Brussel, Strathallan School, BMI Healthcare, Comercial Kywi, First Priority Federal Credit Union, Gerab National Enterprises
    Urban Agriculture Co., The Detroit Wallpaper Co., TransBlue Facility Management, Garner Food Company
    Top Industries
    REVIEWERS
    Financial Services Firm18%
    Computer Software Company9%
    Healthcare Company7%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Educational Organization38%
    Computer Software Company10%
    Manufacturing Company5%
    Financial Services Firm5%
    REVIEWERS
    Computer Software Company14%
    Comms Service Provider11%
    Financial Services Firm10%
    Manufacturing Company9%
    VISITORS READING REVIEWS
    Computer Software Company13%
    Government7%
    Manufacturing Company7%
    Healthcare Company6%
    Company Size
    REVIEWERS
    Small Business32%
    Midsize Enterprise22%
    Large Enterprise46%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise49%
    Large Enterprise33%
    REVIEWERS
    Small Business44%
    Midsize Enterprise17%
    Large Enterprise39%
    VISITORS READING REVIEWS
    Small Business36%
    Midsize Enterprise16%
    Large Enterprise48%
    Buyer's Guide
    ManageEngine Endpoint Central vs. Microsoft 365 Business
    May 2019
    Find out what your peers are saying about ManageEngine Endpoint Central vs. Microsoft 365 Business and other solutions. Updated: May 2019.
    768,740 professionals have used our research since 2012.

    ManageEngine Endpoint Central is ranked 1st in Client Desktop Management with 59 reviews while Microsoft 365 Business is ranked 2nd in Mobile Device Management (MDM) with 240 reviews. ManageEngine Endpoint Central is rated 8.2, while Microsoft 365 Business is rated 8.4. The top reviewer of ManageEngine Endpoint Central writes "An in-depth and intuitive product with good cross-platform capabilities, but they should have a more global support channel". On the other hand, the top reviewer of Microsoft 365 Business writes "Improves productivity and allows team collaboration in organizations". ManageEngine Endpoint Central is most compared with Microsoft Intune, Microsoft Configuration Manager, VMware Workspace ONE, Jamf Pro and Hexnode UEM, whereas Microsoft 365 Business is most compared with Google Workspace, Microsoft Intune, Windows Autopilot, Datto Workplace and Jamf Pro. See our ManageEngine Endpoint Central vs. Microsoft 365 Business report.

    We monitor all Client Desktop Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.