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ManageEngine Desktop Central vs Microsoft 365 Business comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between ManageEngine Desktop Central and Microsoft 365 Business based on real PeerSpot user reviews.

Find out in this report how the two Client Desktop Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed ManageEngine Desktop Central vs. Microsoft 365 Business report (Updated: May 2019).
634,550 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I like being able to image over the network. That's a nice feature that it has. Patch management is pretty decent on it as well.""The initial setup is pretty straightforward.""Very good, functional solution for endpoint management.""The mobile functionality is very easy.""What I like best about this product is that I can log on to every PC, very easily, and chat with the user via the chat feature.""The most valuable in Desktop Central is the way it is tightly coupled with the rest of the modules and the entire gamut of ManageEngine.""The initial setup is easy.""The stability is very good."

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"The solution can scale well. A company can easily expand it.""We like anything that enables collaboration. Working on documents in parallel meetings, and online meetings.""It is flexible.""It is easy to use.""There is a lot of documentation available that is easy to comprehend and follow.""Overall, I have found it to be a good, reliable product.""Microsoft has a good reputation as an SaaS provider, and our enterprise team has a solid relationship with Microsoft. 365 Business meets our needs as an enterprise.""Microsoft 365 Business applications are very used to use and have a good interface."

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Cons
"The team I've currently got is not using it particularly well, due to the fact that they don't know how to use it particularly well. They've not done any training and so on.""ManageEngine Desktop Central should keep up with some of the features that other major vendors are providing, such as Microsoft.""The team should work on improving the stability, particularly with massive patches deployment, clients are not 100% getting patches and the information provided by the system does not help; more detailed report would be very useful.""Documentation could improve so we don't need to create the support requests first.""Desktop Central has very good information, however, you can't customize the dashboards.""The solution lacks some configuration.""The reporting analytics could improve in ManageEngine Desktop Central. However, there are some third-party add-ins or modules you can purchase to do reporting analytics.""There are occasional glitches."

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"The solution isn't stable.""The SMTP should be easier to use and navigate.""This solution could be more secure.""For the past six months, I have been facing a synchronization issue between the calendar of Microsoft Teams and the calendar of Microsoft Outlook. In Microsoft Teams, I can't see the updated version of some meetings, but Outlook shows the updated version. There is a problem with data synchronization between the calendars of these applications. Both calendars should be synchronized.""Pricing could always be cheaper.""Lacks some additional features.""I have used the normal Excel Microsoft 365 worksheets. When it goes to macro running then 365 is not that user-friendly.""In terms of what could be improved, they are continuously developing it, but sometimes not necessarily in a good direction. There are changes happening every three months so you actually have to learn some tools again. I'll give you an example. Teams used to be really good and now, I have a feeling that they hired developers from Skype Business because it's actually not very good."

More Microsoft 365 Business Cons →

Pricing and Cost Advice
  • "I have been using the free version and am in the stage where I have to decide if I will proceed with the paid license, or instead choose another product."
  • "We pay about $250 a year for our license."
  • "The solution is very affordable."
  • "We had perpetual licenses. The cost was around 36,000, and then you'd have the yearly maintenance fee of 2,000 or 3,000."
  • "The pricing is very low, compared to other products. Compared to Intune or SCCM, it's much less. I can say it's a good product for less of a price."
  • "Affordable for any customer."
  • "Could provide more services on the standard license"
  • "The price could be cheaper."
  • More ManageEngine Desktop Central Pricing and Cost Advice →

  • "They are always a bit pricey. They should reduce their prices or make it free because we already have other solutions, like Google Suite, which are cheaper or free."
  • "It is expensive, and its price can be better."
  • "We pay regular licensing fees to continue using Microsoft 365 Business."
  • "It is slightly expensive, but it doesn't have any hidden costs. You know what you're going to spend, and you get a decent ROI on it. It has subscription-based licensing. It helps you to figure out the amount of money that you would spend based on how many mailboxes you would require in a year, which makes it better as compared to a mail server for which you need to consider the licensing cost and the maintenance cost."
  • "This is an expensive product because it is subscription-based, which is always more expensive than a perpetual license."
  • "It's an expensive solution."
  • "There is a licensing fee that is quite expensive. However, the solution is useful and the price is equal to the value."
  • "We pay for a corporation license."
  • More Microsoft 365 Business Pricing and Cost Advice →

    report
    Use our free recommendation engine to learn which Client Desktop Management solutions are best for your needs.
    634,550 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. What I like most about ManageEngine is that I can log on to every PC very easily and… more »
    Top Answer:The pricing of the solution could be better. The solution should be better at integrating with other solutions. Right now, it's not the best.
    Top Answer:An area for improvement would be for Outlook to sync with Google Calendar.
    Ranking
    Views
    12,798
    Comparisons
    9,089
    Reviews
    24
    Average Words per Review
    769
    Rating
    8.1
    Views
    1,545
    Comparisons
    768
    Reviews
    190
    Average Words per Review
    367
    Rating
    8.4
    Comparisons
    Also Known As
    Desktop Central, ManageEngine Desktop Management MSP
    Microsoft 365 E3, Microsoft 365 E5, Microsoft 365 F1, MS 365 Business
    Learn More
    Overview

    What is ManageEngine Desktop Central?

    ManageEngine Desktop Central is a desktop management solution that offers a central management system for desktops, servers, laptops, smartphones, and tablets. It is a unified endpoint management (UEM) solution that can be scaled according to each organization's needs. Desktop Central is a modern approach to traditional desktop management services in that it offers in-depth and customizable options for regular endpoint management routines regarding automating software deployment, installing patches, and deploying OS.

    In addition to automating endpoint management routines, ManageEngine Desktop Central offers management of assets and software licenses, management of USB device usage, monitoring of software usage statistics, and more. The solution supports Mac, Windows, and Linux operating systems, and users can manage all of their iOS, Windows, and Android devices, including smartphones and tablets, from a single console. Users can also apply restrictions on camera usage, application installations, and browsers while securing devices by requiring a passcode.

    Benefits of ManageEngine Desktop Central

    ManageEngine Desktop Central offers many benefits for users looking for a centralized desktop management solution. These benefits include:

    • Software management: Using thousands of preset application templates, users can deploy software to all endpoints within their network in a few clicks.
    • Endpoint security: Users can strengthen their endpoint security by monitoring browsers, controlling devices and applications in their network, and continuously evaluating vulnerabilities.
    • Configurations: Desktop Central offers more than 25 preset configurations, including Security Policies, Power Management, etc.
    • Patch Management: Automate patch deployment to secure enterprise networks.
    • IT Asset Management: Track warranty details and licensing while managing hardware and software resources in the network.
    • Remote Control: Remote desktops can be troubleshot with multi-user collaboration, video recording, file transfer, and more.
    • Mobile Device Management: Mobile devices can be centrally managed and configured securely.
    • Modern Management: Users can unify endpoint management using a similar approach by managing Windows 10 devices and mobile phones.
    • OS Imaging and Deployment: Users can automatically image and deploy OS software on Windows devices.

    Reviews from Real Users

    Users love ManangeEngine Desktop Central because of its ability to manage thousands of desktops from a central location.

    A manager of information technology at an engineering company writes, "It's a complete product that allows you to remote troubleshoot, has an inventory of systems."

    An IT systems manager at Algorythma notes, "The most important feature we found to be useful in the COVID situation is the secure connection, which gives the IT support staff the ability to seamlessly connect with the users remotely and in a secure way."

    Microsoft 365 Business is an integrated solution, bringing together the best-in-class productivity of Office 365 with advanced security and device management capabilities to help safeguard your business.

    Offer
    Learn more about ManageEngine Desktop Central
    Learn more about Microsoft 365 Business
    Sample Customers
    Vrije Universiteit Brussel, Strathallan School, BMI Healthcare, Comercial Kywi, First Priority Federal Credit Union, Gerab National Enterprises
    Urban Agriculture Co., The Detroit Wallpaper Co., TransBlue Facility Management, Garner Food Company
    Top Industries
    REVIEWERS
    Financial Services Firm18%
    Healthcare Company9%
    Manufacturing Company9%
    Computer Software Company9%
    VISITORS READING REVIEWS
    Comms Service Provider18%
    Computer Software Company17%
    Government8%
    Manufacturing Company5%
    REVIEWERS
    Comms Service Provider12%
    Computer Software Company12%
    Financial Services Firm10%
    Manufacturing Company9%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Comms Service Provider16%
    Government10%
    Educational Organization7%
    Company Size
    REVIEWERS
    Small Business29%
    Midsize Enterprise20%
    Large Enterprise51%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise22%
    Large Enterprise51%
    REVIEWERS
    Small Business42%
    Midsize Enterprise17%
    Large Enterprise41%
    VISITORS READING REVIEWS
    Small Business35%
    Midsize Enterprise18%
    Large Enterprise47%
    Buyer's Guide
    ManageEngine Desktop Central vs. Microsoft 365 Business
    May 2019
    Find out what your peers are saying about ManageEngine Desktop Central vs. Microsoft 365 Business and other solutions. Updated: May 2019.
    634,550 professionals have used our research since 2012.

    ManageEngine Desktop Central is ranked 1st in Client Desktop Management with 23 reviews while Microsoft 365 Business is ranked 1st in Mobile Device Management (MDM) with 192 reviews. ManageEngine Desktop Central is rated 8.0, while Microsoft 365 Business is rated 8.4. The top reviewer of ManageEngine Desktop Central writes "Useful for patching and software deployment, but needs a proactive remediation feature ". On the other hand, the top reviewer of Microsoft 365 Business writes "Very stable, great for collaboration, and can scale easily". ManageEngine Desktop Central is most compared with Microsoft Intune, Microsoft Endpoint Configuration Manager, VMware Workspace ONE, ManageEngine Patch Manager Plus and BMC Client Management, whereas Microsoft 365 Business is most compared with Microsoft Intune, Datto Workplace, Jamf Pro, Quest KACE Cloud Mobile Device Manager and Amazon WorkDocs. See our ManageEngine Desktop Central vs. Microsoft 365 Business report.

    We monitor all Client Desktop Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.