We performed a comparison between ManageEngine Endpoint Central and Microsoft 365 Business based on real PeerSpot user reviews.
Find out in this report how the two Client Desktop Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Its cross-platform capabilities and the ability to do both OS-level patching and third-party patching are valuable. It is difficult to find a software product that will do all that for you out of the box, and you don't have to do any configuration other than your initial setup. Once you do that, there is a very minimalistic approach to getting it operational. You can have it up and running within a 20-minute time span."
"The solution's stability is better than the other solutions in the market."
"The patch management aspect of the solution is the most valuable part for us."
"The solution is time-saving and resource-saving."
"The dashboard has been very useful."
"Very good, functional solution for endpoint management."
"The mobile functionality is very easy."
"The solution's most valuable features are its patch management capabilities, especially for third-party applications, along with quick and easy configuration and deployment processes."
"The solution is very easy to use. It's completely transparent and extremely easy to navigate."
"The initial setup is very easy."
"Great accessibility and file storage."
"It provides a single place to manage all of your tasks. It is easier to collaborate within our team or outside of them."
"The Power BI environment and the integration between Power BI and SQL are the solution's most valuable features. The integration between products is great."
"The interaction between different products is most valuable. I use Excel, Mail, Teams, and PowerPoint, not really much else."
"The Exchange Online plan is helpful. It's built into the email, like a security feature or AI that helps to manage email. It has helped my company and clients a lot."
"It works as expected."
"The solution lacks some configuration."
"The support could be faster."
"ManageEngine Desktop Central is very limited. When you scan your system, it will only recognize Microsoft Windows Defender and BitLocker."
"The product must provide more API integrations with different ERP tools."
"I would like to see them come out with a SaaS version of the product in the future."
"Each of their products is an independent product, and they don't have anything to do with each other. It is a suite of packages. They all run independently, and they all are a little different because they were acquired differently. They could standardize their portfolio."
"There is a slight delay in customer support, which is something that can be improved."
"I really feel like asset explorer should be a component of desktop central. That would make it the ultimate desktop management tool. This would also simplify the asset management role since an agent is already being deployed and assets could be added at the same time."
"I don't like the tool's administration which consists of crappy operations."
"The stability could be improved."
"I would like to see a connection between their planner board, and a project for the web would be better."
"The time synchronization with the internet could be better, as well as the application architecture."
"The management could be a bit better."
"The ability to manage the updates a little better would be helpful. Sometimes end-users will get a prompt in the middle of the day that they have to update. When there's a new update, then their system automatically starts to reboot, which can be ill-timed. Having a little more control over that would probably be welcome. Notices in regards to updates and being able to manage the timing around them or to be able to do it at off-times would be helpful."
"If Microsoft could do something about data loss prevention, that would be ideal."
"Windows should be included with the solution since Microsoft is heading towards an SaaS-, cloud-based model."
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ManageEngine Endpoint Central is ranked 1st in Client Desktop Management with 59 reviews while Microsoft 365 Business is ranked 2nd in Mobile Device Management (MDM) with 240 reviews. ManageEngine Endpoint Central is rated 8.2, while Microsoft 365 Business is rated 8.4. The top reviewer of ManageEngine Endpoint Central writes "An in-depth and intuitive product with good cross-platform capabilities, but they should have a more global support channel". On the other hand, the top reviewer of Microsoft 365 Business writes "Improves productivity and allows team collaboration in organizations". ManageEngine Endpoint Central is most compared with Microsoft Intune, Microsoft Configuration Manager, VMware Workspace ONE, Jamf Pro and Hexnode UEM, whereas Microsoft 365 Business is most compared with Google Workspace, Microsoft Intune, Windows Autopilot, Datto Workplace and Jamf Pro. See our ManageEngine Endpoint Central vs. Microsoft 365 Business report.
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