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Loom Systems vs Splunk IT Service Intelligence (ITSI) comparison

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Featured Review
Use Loom Systems?
Anonymous User
Enables us to quickly identify what services are impacted by underlying infrastructure concerns
The modeling required to setup ITSI has been very helpful in providing us a better understanding and a logical view of our services. The modeling... Read more →
Buyer's Guide
IT Infrastructure Monitoring
July 2022
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610,812 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
Information Not Available
  • "I would prefer that the price be reduced, as it would be easier to implement it and to sell it."
  • "Splunk pricing is high."

    • More Splunk IT Service Intelligence (ITSI) Pricing and Cost Advice →

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    Questions from the Community
    What do you like most about Loom Systems?
    Top Answer:You can develop your own apps within Loom, and they can be configured very simply.
    Read all 3 answers   →
    What needs improvement with Loom Systems?
    Top Answer:On the ITOM side of things, there could be improvement. The discovery and mapping still takes a lot of human intervention, it's quite resource heavy, especially in the initial setup which can take six… more »
    Read all 3 answers   →
    What is your primary use case for Loom Systems?
    Top Answer:We use Loom as a service desk solution for incident request changes, problem management and the like. It's not just service desk, it's an IT service management platform, primarily but it can also be… more »
    Read all 3 answers   →
    What do you like most about Splunk IT Service Intelligence (ITSI)?
    Top Answer:The flexibility to develop and consolidate many solutions into one platform is great.
    Read all 4 answers   →
    What is your experience regarding pricing and costs for Splunk IT Service...
    Top Answer:I would prefer that the price be reduced, as it would be easier to implement it and to sell it.
    What needs improvement with Splunk IT Service Intelligence (ITSI)?
    Top Answer:Some of our customers occasionally require the development of the connectors when there are no native connectors so that we can develop in Python or for customer slash comments as well. If they could… more »
    Read all 4 answers   →
    Ranking
    49th
    out of 87 in IT Infrastructure Monitoring
    Views
    936
    Comparisons
    771
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    16th
    out of 87 in IT Infrastructure Monitoring
    Views
    2,881
    Comparisons
    2,031
    Reviews
    5
    Average Words per Review
    514
    Rating
    8.3
    Comparisons
    Learn More
    ServiceNow
    Splunk
    Overview
    Loom Systems delivers an advanced AI-powered operational analytics platform to predict and prevent problems in the digital business. DevOps & IT teams use Loom for real-time detection and resolution for any type of application, including home-grown. Loom analyzes logs and metrics in all formats, performs smart correlations and root cause analysis to help organizations gain immediate into their environments. Loom stands alone in the industry as an AI platform requiring no prior math knowledge from its operators, leveraging your existing staff to succeed in the digital era. Getting started is easy - zero configuration and data pre-processing needed, so you can stream your data in its raw format.

    Splunk IT Service Intelligence (ITSI) enables IT and service leaders to prevent issues before they impact customers. Unlike traditional monitoring and analytics solutions that aggravate IT complexity, ITSI correlates and applies machine learning to all metric, event and trace data for 360 service monitoring, predictive alerting, and streamlined event management.

    Offer
    Learn more about Loom Systems
    Learn More
    Learn more about Splunk IT Service Intelligence (ITSI)
    Learn More
    Sample Customers
    Citrix, Amdocs, Sysaid, Hexaware, Effibar, Revtrak, Taptica
    TransUnion, Cox Automotive, Carnival Cruises, Leidos, Econocom, National Ignition Factory, Entrust Datacard, Molina Healthcare, United States Census Bureau
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company39%
    Financial Services Firm16%
    Comms Service Provider7%
    Government7%
    VISITORS READING REVIEWS
    Computer Software Company24%
    Financial Services Firm17%
    Comms Service Provider12%
    Government9%
    Company Size
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise8%
    Large Enterprise78%
    REVIEWERS
    Midsize Enterprise29%
    Large Enterprise71%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise12%
    Large Enterprise74%
    Buyer's Guide
    IT Infrastructure Monitoring
    July 2022
    Download Free Report
    Find out what your peers are saying about Zabbix, Datadog, SolarWinds and others in IT Infrastructure Monitoring. Updated: July 2022.
    DOWNLOAD NOW
    610,812 professionals have used our research since 2012.

    Loom Systems is ranked 49th in IT Infrastructure Monitoring while Splunk IT Service Intelligence (ITSI) is ranked 16th in IT Infrastructure Monitoring with 7 reviews. Loom Systems is rated 0.0, while Splunk IT Service Intelligence (ITSI) is rated 8.2. On the other hand, the top reviewer of Splunk IT Service Intelligence (ITSI) writes "Monitoring and analytics with comprehensive visibility, is agile, and integrates well, but the price can be reduced". Loom Systems is most compared with Elastic Enterprise Search, Datadog, Moogsoft, Splunk Insights for Infrastructure and BigPanda, whereas Splunk IT Service Intelligence (ITSI) is most compared with Dynatrace, AppDynamics, ServiceNow IT Operations Management, Azure Monitor and Zabbix.

    See our list of best IT Infrastructure Monitoring vendors.

    We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.