LogLogic vs Netsurion comparison

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LogLogic

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Executive SummaryUpdated on Sep 18, 2024

LogLogic and Netsurion are competing products in the network security space. Users find Netsurion offers superior features, making it worth the cost.

Features:LogLogic users value its comprehensive log management, in-depth reporting capabilities, and scalability. Netsurion users highlight its threat detection, response features, and advanced security measures.

Room for Improvement:LogLogic users cite complex configuration, integration challenges, and a steep learning curve. Netsurion users mention occasional false positives, a desire for more customization options, and a need for better fine-tuning capabilities.

Ease of Deployment and Customer Service:LogLogic users report a steep learning curve in deployment but satisfactory customer support. Netsurion users find the deployment process smoother, supported by responsive customer service.

Pricing and ROI:LogLogic's setup costs are seen as reasonable, providing good ROI for comprehensive log management. Netsurion users acknowledge higher initial costs but deem the investment worthwhile due to advanced security features.

To learn more, read our detailed LogLogic vs. Netsurion Report (Updated: June 2026).

LogLogic vs. Netsurion

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

LogLogic

Ranking in Security Information and Event Management (SIEM)

50th

Average Rating

6.0

Number of Reviews

Ranking in other categories

Log Management (51st)

Netsurion

Ranking in Security Information and Event Management (SIEM)

49th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Managed Security Services Providers (MSSP) (27th), SOC as a Service (13th), Managed Detection and Response (MDR) (36th), Extended Detection and Response (XDR) (43rd)

Mindshare comparison

As of June 2026, in the Security Information and Event Management (SIEM) category, the mindshare of LogLogic is 0.9%, up from 0.2% compared to the previous year. The mindshare of Netsurion is 0.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Security Information and Event Management (SIEM) Mindshare Distribution
Product	Mindshare (%)
Netsurion	0.8%
LogLogic	0.9%
Other	98.3%

Security Information and Event Management (SIEM)

Featured Reviews

it_user126030

Senior ICT Solutions Expert at a comms service provider with 1,001-5,000 employees

I've evaluated Splunk and IBM Q1 but LogLogic is the best choice for log management. SIEM functionality needs improvement.

If you are searching for log management solution, LogLogic is probably the best choice. The SIEM functionality is not at that level, and I suggest instead to choose another SIEM solution (eg: IBM Q1). In my experience, a good practice is to separate log management from SIEM in a way that they are two separate systems.

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John-Berry

Information Technology Manager at ProfitSolv

The SOC center monitors, hunts, and notifies us of threats around the clock

I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Having logs in a central location helps with troubleshooting, forensic investigations, and legal investigations."

"If you are searching for log management solution, LogLogic is probably the best choice."

"Netsurion was easy to deploy. I have worked with other systems that were a little less complex, but they weren't quite as easy to deploy."

"When I looked last week, we probably averaged about 20 million log entries a day. So, we certainly can't individually manage that. Just looking at the reports, then trying to go back and find anything that was questionable, was a challenge. Therefore, the managed service has been invaluable to us in terms of being able to narrow the scope of what really needs to be looked at and bringing those things to our attention to be dealt with."

"When it comes to threat detection and response, it does a very good job detecting and blocking on its own. And the SOC is a nice added value because they're doing analysis on things that aren't as obvious, on things that you can't just detect with a signature or behavior. Also, any SIEM will come with a lot of noise, so having them do a lot of the initial analysis to find out what's critical and what issues are false alarms is very good."

"They have a number of integrations with different products. Google Workspace is one of them, and Microsoft Azure is another one. They integrate with a number of other things, such as Duo for multi-factor authentication. They can pull the logs from Duo to see if users are coming from bad repeatable IPs or if there are malicious known IPs that may be popping up in the logs. They are able to see that, and they can identify that. Some of the other integrations they do are from inside your network. For firewalls, they can integrate with SonicWall, Cisco, Fortinet, etc. They have a pretty wide variety of things to integrate with and be able to pull the logins from those devices."

"We have also integrated our endpoint security into the Netsurion SIEM. That's important because we have all the events in one place; we don't have to manage them in multiple places. In addition, the embedded MITRE ATT&CK Framework was paramount in our decision to choose Managed Threat Protection because the MITRE Framework is the industry standard for threats."

"If I were to look at logs manually, there's no way I could do that. As an example, they are 48 million logs processed a day. There is no way I could look at all 48 million of those. So, it gives me a good structure to be able to look at the different incidents which are created and do different searches."

"The most important feature is keeping track of when accounts are created and deleted, when permission groups are changed, and memberships are changed in groups; and overall, how many errors are occurring on the various systems that we're monitoring."

"Netsurion's 24/7 monitoring has enhanced the overall security of the company. They have someone looking at the data 24/7 who will call us as needed. If their team spots a malicious process after hours, they notify the appropriate person by phone. We get a lot of actionable threat intelligence from Netsurion. For example, if a user clicks on a malicious link in a web page and starts an unusual process that isn't on the white-list, Netsurion's team can detect it and prevent it from executing. Afterward, they'll notify us by telephone, so we can respond and clean up whatever damage has occurred."

More Netsurion pros

Cons

"Customer Service: On a scale of 1-5, 0. They say the right things but don't deliver when it counts."

"Definitely SIEM – other vendors have gone a lot further in developing SIEM functionality and made a lot more in this area."

"There's always room to improve because there would be no competition if they had a perfect solution. The GUI to perform searches within the product may not be intuitive to a new user."

"The agents on the endpoints seem to fail quite a bit, requiring manual involvement from the local administrators. I would like to see their product be much more ad hoc and update automatically."

"The deployment of the agents could be a bit easier. We always seem to have a bit of a challenge with that. A lot of times the agents either don't deploy or they quit responding, then we have to go and redeploy them."

"Their SOC team can't understand our network because they haven't worked in the actual company. This does negatively affect security posture, e.g., if you don't have knowledge about the network, then you will miss things."

"The onboarding process was complex, there was quite a learning curve, and few of our technical staff knew what they were talking about on the Netsurion side, but we were expected to do all the work."

"The threat detection and response is passive. We have asked if there were options for taking action, and we have not gotten any feedback on that, which would be useful to know. Depending on the situation and threat, some actions may not be possible, but we haven't gotten any feedback on what options could be directed and actionable with the understanding that it may have an extra cost. It would be nice to know or find out if it is actually possible to take actions by a SIEM service or a SIEM agent."

"The biggest problem is that we have too many domain controllers. So, we have to keep all the clients and main system updated with the latest versions along with making sure all the firewalls are open."

"I would also like to have a dashboard that I can access anytime to review the real-time data from their website."

More Netsurion cons

Pricing and Cost Advice

Information not available

"Our pricing for Netsurion last year was US $52,000 per year."

"Netsurion's pricing is competitive. At the same time, they're the only ones who do what we want to do the way we want it. I can't say we would've paid more, but we would've had to have come up with our own solution if they weren't providing that."

"Our budget follows the calendar year. We just started a new budget year at the beginning of the month. We did budget for an increase in our threat management system selection. Therefore, we have the budget to implement and accommodate a threat management system change, including an increase for the quoted actions that we received to improve EventTracker. We are just waiting on our council to approve that budget, which might not be for a little while. Hopefully, when they do, we will be able to jump on doing something."

"Licensing is very easy. Our CIO takes care of the billing, but in terms of price point, he hasn't complained, so it must be good."

"We put together the package of what we needed. It was based pretty much on the number of agents that we were deploying. If we needed to manage logging from certain specific applications, like Active Directory and SQL Server, there has been no additional cost for that. We had agents deployed for those specific servers and the applications were included, then there was just an additional installation that they had to do for us."

"The upfront costs have increased, and we have been locked into this contract. The cost of changing over from it is way too high."

"The pricing and licensing seem very reasonable. The managed service part of it feels like it gives me the equivalent of a full-time engineer for a lot less money. So, I feel it's a good value."

"In the security space, it's hard to quantify your return on investment. So, I don't. We spend about $40,000 a year and so. It's hard to say if the SIEM saved that much money."

More Netsurion pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Construction Company

11%

Outsourcing Company

10%

Performing Arts

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	7
Large Enterprise	7

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Sentinel vs LogLogic

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Rapid7 InsightIDR vs Netsurion

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Splunk Enterprise Security vs Netsurion

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Check Point ThreatCloud Managed Security Services vs Netsurion

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Product Reports

Log Management

Download LogLogic product report

Download Netsurion product report

Also Known As

No data available

Netsurion Managed Threat Protection, Netsurion EventTracker

Overview

LogLogic specializes in log management, offering robust solutions for businesses that require comprehensive log collection and analysis capabilities. Its scalable architecture supports IT infrastructures by providing valuable insights into system operations and security.

LogLogic empowers businesses by focusing on log data collection, retention, and analysis. It equips enterprises with the ability to aggregate and normalize logs across distributed environments, improving response times and compliance adherence. By supporting seamless integration into existing IT processes, LogLogic provides visibility and actionable intelligence for security and operations teams.

What are the main features of LogLogic?

Log Aggregation: Centralizes log data from diverse sources, simplifying data management and analysis.
Real-Time Analysis: Allows for immediate identification of potential security events and operational issues.
Compliance Reporting: Provides pre-built and customizable reports to meet regulatory requirements effectively.
Scalability: Adapts to the changing size and needs of growing enterprises.

What benefits should users seek in reviews?

Enhanced Security Posture: Users report improved detection and response capabilities against security threats.
Operational Efficiency: Streamlines IT operations by automating log collection and reporting processes.
Cost Effectiveness: Reduces manual effort and resources required for log management, yielding financial returns.

LogLogic finds applications in industries such as finance and healthcare, where compliance and security are paramount. By leveraging its capabilities, financial institutions gain insights into transaction anomalies and cyber threats. Healthcare providers use LogLogic for maintaining compliance with health data regulations, enhancing patient data protection.

TIBCO

Netsurion offers robust SIEM capabilities enhanced by managed services, facilitating efficient threat identification and response with real-time alerts and comprehensive reporting.

Netsurion stands out for its integration of SIEM, IDS, and vulnerability management. Its real-time threat alerts and dashboards enhance user response capabilities. With centralized logging from Windows, Linux, Cisco devices, firewalls, and Active Directory, Netsurion enables effective compliance support for HIPAA and PCI standards. Managed Threat Protection with the embedded MITRE ATT&CK Framework enhances threat intelligence, while its evolving interface aims to improve user interactions. However, some users find deployment and searching challenging, pointing to areas for improvement.

What are Netsurion's key features?

SIEM Capabilities: Efficient threat identification using real-time alerts and dashboards.
Managed Services: Provides remote monitoring and advisory support.
Comprehensive Reporting: Assists in compliance and actionable insights.
MITRE ATT&CK Framework: Enhances threat intelligence and management.
Seamless Integration: Works with existing systems for streamlined operations.

What benefits should users consider in reviews?

Threat Response Tool: Rapid identification and response to security incidents.
Usability: Efforts to evolve and simplify user interactions.
Operational Efficiency: Streamlined processes through integration and managed services.
Compliance Support: Assistance with industry standards like HIPAA and PCI.

Netsurion is frequently implemented in industries requiring comprehensive security monitoring and compliance, such as healthcare and finance. It aids businesses in consolidating security efforts, offering insights into user activities and system changes, an asset for companies lacking substantial internal resources.

Sample Customers

Astrium, Cerner, Children's Hospital, Effiage, Lavego, Plantronics, Skipton Building Society, The Body Shop, The Lowry, University of Manitoba

The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores

LogLogic vs. Netsurion