LogLogic vs Netsurion comparison

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LogLogic

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Executive SummaryUpdated on Sep 18, 2024

LogLogic and Netsurion are competing products in the network security space. Users find Netsurion offers superior features, making it worth the cost.

Features:LogLogic users value its comprehensive log management, in-depth reporting capabilities, and scalability. Netsurion users highlight its threat detection, response features, and advanced security measures.

Room for Improvement:LogLogic users cite complex configuration, integration challenges, and a steep learning curve. Netsurion users mention occasional false positives, a desire for more customization options, and a need for better fine-tuning capabilities.

Ease of Deployment and Customer Service:LogLogic users report a steep learning curve in deployment but satisfactory customer support. Netsurion users find the deployment process smoother, supported by responsive customer service.

Pricing and ROI:LogLogic's setup costs are seen as reasonable, providing good ROI for comprehensive log management. Netsurion users acknowledge higher initial costs but deem the investment worthwhile due to advanced security features.

To learn more, read our detailed LogLogic vs. Netsurion Report (Updated: September 2026).

LogLogic vs. Netsurion

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

LogLogic

Ranking in Security Information and Event Management (SIEM)

47th

Average Rating

6.0

Number of Reviews

Ranking in other categories

Log Management (50th)

Netsurion

Ranking in Security Information and Event Management (SIEM)

48th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Managed Security Services Providers (MSSP) (20th), SOC as a Service (7th), Managed Detection and Response (MDR) (29th), Extended Detection and Response (XDR) (42nd)

Mindshare comparison

As of September 2026, in the Security Information and Event Management (SIEM) category, the mindshare of LogLogic is 1.0%, up from 0.3% compared to the previous year. The mindshare of Netsurion is 0.9%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Security Information and Event Management (SIEM) Mindshare Distribution
Product	Mindshare (%)
LogLogic	1.0%
Netsurion	0.9%
Other	98.1%

Security Information and Event Management (SIEM)

Featured Reviews

it_user126030

Senior ICT Solutions Expert at a comms service provider with 1,001-5,000 employees

I've evaluated Splunk and IBM Q1 but LogLogic is the best choice for log management. SIEM functionality needs improvement.

If you are searching for log management solution, LogLogic is probably the best choice. The SIEM functionality is not at that level, and I suggest instead to choose another SIEM solution (eg: IBM Q1). In my experience, a good practice is to separate log management from SIEM in a way that they are two separate systems.

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John-Berry

Information Technology Manager at ProfitSolv

The SOC center monitors, hunts, and notifies us of threats around the clock

I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Having logs in a central location helps with troubleshooting, forensic investigations, and legal investigations."

"If you are searching for log management solution, LogLogic is probably the best choice."

"We have also integrated our endpoint security into the Netsurion SIEM. That's important because we have all the events in one place; we don't have to manage them in multiple places. In addition, the embedded MITRE ATT&CK Framework was paramount in our decision to choose Managed Threat Protection because the MITRE Framework is the industry standard for threats."

"EventTracker is exactly that; it's giving me all of the features and functions that we need to do our jobs, and at a price point that's incredibly attractive."

"The managed service is great value which saves you a full-time employee on your staff by being able to outsource it to EventTracker to review all the logs and cull through the data to make recommendations and identify threats, then how to remediate them."

"The most valuable feature is that we get the events: the alerts about disk space and the security reports that we get once a day, including user lockouts and the like."

"When it comes to threat detection and response, it does a very good job detecting and blocking on its own. And the SOC is a nice added value because they're doing analysis on things that aren't as obvious, on things that you can't just detect with a signature or behavior. Also, any SIEM will come with a lot of noise, so having them do a lot of the initial analysis to find out what's critical and what issues are false alarms is very good."

"They have a number of integrations with different products. Google Workspace is one of them, and Microsoft Azure is another one. They integrate with a number of other things, such as Duo for multi-factor authentication. They can pull the logs from Duo to see if users are coming from bad repeatable IPs or if there are malicious known IPs that may be popping up in the logs. They are able to see that, and they can identify that. Some of the other integrations they do are from inside your network. For firewalls, they can integrate with SonicWall, Cisco, Fortinet, etc. They have a pretty wide variety of things to integrate with and be able to pull the logins from those devices."

"The real-time alerting for things such as people getting dropped into a VPN group or the domain admin group — things like that which really shouldn't happen without proper change management, but we all know the reality, they do from time to time — gives me real-time visibility into what's going on."

"Netsurion has its own security operations center, where it tracks information that comes across our telemetry."

More Netsurion pros

Cons

"Definitely SIEM – other vendors have gone a lot further in developing SIEM functionality and made a lot more in this area."

"Customer Service: On a scale of 1-5, 0. They say the right things but don't deliver when it counts."

"There are some issues with searches taking a long period of time, but they assured me that they have implemented a new search function that's available in version 9, but which requires a solid-state hard drive... Depending on how many logs you have it could take a long time to return the results if you're looking back prior to the last 30 days."

"The weekly reporting could use some improvement. For example, when we handed them our landscape document, it took longer than I would have liked for those details to become noticeable within the reports."

"I would like to see a faster response when we see things like 15,000 lockouts."

"Where there is an opportunity for improvement is in the interface used for performing the searches."

"The upfront costs have increased, and we have been locked into this contract."

"With version 8, there are quite a few things. The query tool was one of the big ones, and the query speed was one of the big ones, but they've made some great strides between versions 8 and 9. There were also issues in version 8 around the ability to get the data back out. It's one thing to collect data, but it's a whole other thing to be able to present it or run it in a timely manner. The old tool, depending on how far back I was looking, might even time out and I would have to run it again."

"Everything that I've wanted has been added in. EDR was added, and MITRE was added. Those were two big ones that we didn't even have to push for."

"The agents on the endpoints seem to fail quite a bit, requiring manual involvement from the local administrators. I would like to see their product be much more ad hoc and update automatically."

More Netsurion cons

Pricing and Cost Advice

Information not available

"Our budget follows the calendar year. We just started a new budget year at the beginning of the month. We did budget for an increase in our threat management system selection. Therefore, we have the budget to implement and accommodate a threat management system change, including an increase for the quoted actions that we received to improve EventTracker. We are just waiting on our council to approve that budget, which might not be for a little while. Hopefully, when they do, we will be able to jump on doing something."

"You are paying for different levels, especially as far as the monitoring goes and how often you review it with the team. The other factor that figures in is how many nodes are on your network, such as clients, network equipment, servers, etc. There are some additional pieces on top of that, but it's laid out pretty simply, as far as how much you're going to pay for a node."

"We have seen time and cost savings. It prevents us from having to hire specialized people for this type of work. We would need to hire six staff members to accommodate the same service."

"The upfront costs have increased, and we have been locked into this contract. The cost of changing over from it is way too high."

"Netsurion's pricing is competitive. At the same time, they're the only ones who do what we want to do the way we want it. I can't say we would've paid more, but we would've had to have come up with our own solution if they weren't providing that."

"Netsurion's pricing is extremely fair and flexible. The price of their SIEM product is reasonable, and you can pay for those services you want on top of that. It wasn't cheap, but it's competitive, and we intend to renew our contract."

"It is a bit expensive as compared to some of the other products that have come out in recent years. Expense-wise, the only downside is that it is not cheap."

"The pricing and licensing seem very reasonable. The managed service part of it feels like it gives me the equivalent of a full-time engineer for a lot less money. So, I feel it's a good value."

More Netsurion pricing and cost advice

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Top Industries

By visitors reading reviews

Construction Company

20%

Comms Service Provider

20%

Financial Services Firm

16%

Outsourcing Company

19%

Construction Company

12%

Performing Arts

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	7
Large Enterprise	7

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Product Reports

Log Management

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Also Known As

No data available

Netsurion Managed Threat Protection, Netsurion EventTracker

Overview

LogLogic specializes in log management, offering robust solutions for businesses that require comprehensive log collection and analysis capabilities. Its scalable architecture supports IT infrastructures by providing valuable insights into system operations and security.

LogLogic empowers businesses by focusing on log data collection, retention, and analysis. It equips enterprises with the ability to aggregate and normalize logs across distributed environments, improving response times and compliance adherence. By supporting seamless integration into existing IT processes, LogLogic provides visibility and actionable intelligence for security and operations teams.

What are the main features of LogLogic?

Log Aggregation: Centralizes log data from diverse sources, simplifying data management and analysis.
Real-Time Analysis: Allows for immediate identification of potential security events and operational issues.
Compliance Reporting: Provides pre-built and customizable reports to meet regulatory requirements effectively.
Scalability: Adapts to the changing size and needs of growing enterprises.

What benefits should users seek in reviews?

Enhanced Security Posture: Users report improved detection and response capabilities against security threats.
Operational Efficiency: Streamlines IT operations by automating log collection and reporting processes.
Cost Effectiveness: Reduces manual effort and resources required for log management, yielding financial returns.

LogLogic finds applications in industries such as finance and healthcare, where compliance and security are paramount. By leveraging its capabilities, financial institutions gain insights into transaction anomalies and cyber threats. Healthcare providers use LogLogic for maintaining compliance with health data regulations, enhancing patient data protection.

TIBCO

Netsurion offers robust SIEM capabilities enhanced by managed services, facilitating efficient threat identification and response with real-time alerts and comprehensive reporting.

Netsurion stands out for its integration of SIEM, IDS, and vulnerability management. Its real-time threat alerts and dashboards enhance user response capabilities. With centralized logging from Windows, Linux, Cisco devices, firewalls, and Active Directory, Netsurion enables effective compliance support for HIPAA and PCI standards. Managed Threat Protection with the embedded MITRE ATT&CK Framework enhances threat intelligence, while its evolving interface aims to improve user interactions. However, some users find deployment and searching challenging, pointing to areas for improvement.

What are Netsurion's key features?

SIEM Capabilities: Efficient threat identification using real-time alerts and dashboards.
Managed Services: Provides remote monitoring and advisory support.
Comprehensive Reporting: Assists in compliance and actionable insights.
MITRE ATT&CK Framework: Enhances threat intelligence and management.
Seamless Integration: Works with existing systems for streamlined operations.

What benefits should users consider in reviews?

Threat Response Tool: Rapid identification and response to security incidents.
Usability: Efforts to evolve and simplify user interactions.
Operational Efficiency: Streamlined processes through integration and managed services.
Compliance Support: Assistance with industry standards like HIPAA and PCI.

Netsurion is frequently implemented in industries requiring comprehensive security monitoring and compliance, such as healthcare and finance. It aids businesses in consolidating security efforts, offering insights into user activities and system changes, an asset for companies lacking substantial internal resources.

Sample Customers

Astrium, Cerner, Children's Hospital, Effiage, Lavego, Plantronics, Skipton Building Society, The Body Shop, The Lowry, University of Manitoba

The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores

LogLogic vs. Netsurion