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LogLogic vs Netsurion comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

LogLogic
Ranking in Security Information and Event Management (SIEM)
49th
Average Rating
6.0
Number of Reviews
2
Ranking in other categories
Log Management (48th)
Netsurion
Ranking in Security Information and Event Management (SIEM)
50th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Managed Security Services Providers (MSSP) (21st), SOC as a Service (9th), Managed Detection and Response (MDR) (31st), Extended Detection and Response (XDR) (46th)
 

Mindshare comparison

As of November 2026, in the Security Information and Event Management (SIEM) category, the mindshare of LogLogic is 1.0%, up from 0.4% compared to the previous year. The mindshare of Netsurion is 0.9%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Mindshare Distribution
ProductMindshare (%)
LogLogic1.0%
Netsurion0.9%
Other98.1%
Security Information and Event Management (SIEM)
 

Featured Reviews

it_user126030 - PeerSpot reviewer
Senior ICT Solutions Expert at a comms service provider with 1,001-5,000 employees
I've evaluated Splunk and IBM Q1 but LogLogic is the best choice for log management. SIEM functionality needs improvement.
If you are searching for log management solution, LogLogic is probably the best choice. The SIEM functionality is not at that level, and I suggest instead to choose another SIEM solution (eg: IBM Q1). In my experience, a good practice is to separate log management from SIEM in a way that they are two separate systems.
John-Berry - PeerSpot reviewer
Information Technology Manager at ProfitSolv
The SOC center monitors, hunts, and notifies us of threats around the clock
I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Having logs in a central location helps with troubleshooting, forensic investigations, and legal investigations."
"If you are searching for log management solution, LogLogic is probably the best choice."
"The 24/7 monitoring and alerting have positively affected our security maturity because now we have people with eyes on our security events 24/7."
"Of all the products and vendors that we've used, I've never had a more positive experience with a support team than with EventTracker's support team."
"What I like most about Netsurion is the level of visibility and reporting."
"The most important feature is keeping track of when accounts are created and deleted, when permission groups are changed, and memberships are changed in groups; and overall, how many errors are occurring on the various systems that we're monitoring."
"Their SOC team manages vulnerability management and IOC reviews. They stop bad processes when they happen. The best thing is their weekly reviews of what has been going on in the infrastructure as well as the things that they see and what we should look out for."
"When it comes to threat detection and response, it does a very good job detecting and blocking on its own. And the SOC is a nice added value because they're doing analysis on things that aren't as obvious, on things that you can't just detect with a signature or behavior. Also, any SIEM will come with a lot of noise, so having them do a lot of the initial analysis to find out what's critical and what issues are false alarms is very good."
"The product satisfies our compliance, and thus, all of our auditors."
"Netsurion has its own security operations center, where it tracks information that comes across our telemetry."
 

Cons

"Definitely SIEM – other vendors have gone a lot further in developing SIEM functionality and made a lot more in this area."
"Customer Service: On a scale of 1-5, 0. They say the right things but don't deliver when it counts."
"They have their programs and tools that you have to put into your own environment. We basically ingest all the log data and then push it out to them. I wish it was a little bit different than that where we just push directly towards them. I do not know if that is a function that they thought would be better in terms of security, but I wish that instead of doing that, it should go from the device to them and not from the device to another system and then out to them. There seem to be some drawbacks to doing that."
"The EventTracker support said, "We do have that." However, that wasn't necessarily the case. It was primarily an eight to five type of thing."
"With version 8, there are quite a few things. The query tool was one of the big ones, and the query speed was one of the big ones, but they've made some great strides between versions 8 and 9. There were also issues in version 8 around the ability to get the data back out. It's one thing to collect data, but it's a whole other thing to be able to present it or run it in a timely manner. The old tool, depending on how far back I was looking, might even time out and I would have to run it again."
"I'd like to see improvement in the ease of generating reports. It seems fairly cumbersome whenever you decide to start tracking new categories of events. It seems a little kludgy when trying to generate those reports."
"Everything that I've wanted has been added in. EDR was added, and MITRE was added. Those were two big ones that we didn't even have to push for."
"Netsurion's SOC can be a bit too aggressive at times."
"I would like to see a faster response when we see things like 15,000 lockouts. I really wished that I had known that on Friday afternoon rather than waiting until I got the weekly report today. By the same token, they are looking at it from the point of view that this is a system or software malfunction. This is not a bad actor repeating the exact same password three times a second. Therefore, they can tell that this is not a bad thing. However, it's not a security event but it is an operational event for me. Knowing this sort of thing would help my team and me out more because then we would be able to clear out a lot of network traffic that we didn't know was going on. So, we would like quicker updates on non-high security events."
"I would like to see a faster response when we see things like 15,000 lockouts."
 

Pricing and Cost Advice

Information not available
"EventTracker's subscription-based model is interesting as far as yearly license type stuff. It's nice because you know what it's going to be next year. We haven't really looked at any other solutions. The pricing at the time compared to the other solutions was a lot less. A couple of years ago, we actually looked at Splunk. The amount in Splunk's licensing model is based on 20 gigs a day, or something like that. Based on our number of logs and stuff that we were already generating, the costs would be substantially more for the amount of logs that we would be getting."
"Licensing is very easy. Our CIO takes care of the billing, but in terms of price point, he hasn't complained, so it must be good."
"Our pricing for Netsurion last year was US $52,000 per year."
"The pricing and licensing seem very reasonable. The managed service part of it feels like it gives me the equivalent of a full-time engineer for a lot less money. So, I feel it's a good value."
"Netsurion's pricing is extremely fair and flexible. The price of their SIEM product is reasonable, and you can pay for those services you want on top of that. It wasn't cheap, but it's competitive, and we intend to renew our contract."
"Netsurion's pricing is competitive. At the same time, they're the only ones who do what we want to do the way we want it. I can't say we would've paid more, but we would've had to have come up with our own solution if they weren't providing that."
"In the security space, it's hard to quantify your return on investment. So, I don't. We spend about $40,000 a year and so. It's hard to say if the SIEM saved that much money."
"The upfront costs have increased, and we have been locked into this contract. The cost of changing over from it is way too high."
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Top Industries

By visitors reading reviews
Comms Service Provider
26%
Construction Company
18%
Financial Services Firm
14%
Media Company
5%
Outsourcing Company
19%
Construction Company
11%
Manufacturing Company
9%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise7
Large Enterprise7
 

Also Known As

No data available
Netsurion Managed Threat Protection, Netsurion EventTracker
 

Overview

 

Sample Customers

Astrium, Cerner, Children's Hospital, Effiage, Lavego, Plantronics, Skipton Building Society, The Body Shop, The Lowry, University of Manitoba
The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
Find out what your peers are saying about LogLogic vs. Netsurion and other solutions. Updated: November 2026.
921,665 professionals have used our research since 2012.