


LoginRadius and Ping Identity Platform compete in the field of user authentication and access management. LoginRadius has an edge in ease of deployment and cost-effectiveness, whereas Ping Identity excels in security features and detailed access management.
Features: LoginRadius offers user-friendly authentication, single sign-on (SSO), and a simple integration process. Ping Identity provides robust multi-factor authentication (MFA), detailed access management capabilities, and comprehensive security features.
Room for Improvement: LoginRadius users suggest enhancements in technical support, customization options, and feature updates. Ping Identity users point out the complexity of initial setup, the need for more intuitive configuration tools, and better user interface design.
Ease of Deployment and Customer Service: LoginRadius is easier to deploy with straightforward setup processes and better initial guidance. Ping Identity, while offering extensive documentation, is seen as more challenging. Customer service reviews favor LoginRadius for quicker and more helpful support responses, whereas Ping Identity users appreciate the detailed resources but find the support less hands-on.
Pricing and ROI: LoginRadius is cost-effective, providing higher ROI due to lower upfront costs and faster deployment. Ping Identity is more expensive, with higher initial expenses justified by superior security features, offering long-term security assurance and ROI benefits.
We were able to implement zero trust extremely quickly because of the platform and its ongoing developments, including Cisco Duo Network Gateway, which enabled that transition to zero trust extremely quickly.
Not having MFA means you cannot put a price tag on that because you will be hit with ransomware immediately.
The biggest return on investment was the ease of use for the end users to have that secondary authentication when logging into the critical systems.
They got back to us quickly, were nice, and gave us what we needed.
I would rate their support 10 out of 10.
I would rate support for Cisco Duo a 10, as I have never had a negative experience.
I have reached out to technical support for troubleshooting SAML certificate mismatches and federated errors between Ping and enterprise apps.
The problem with the support team is that I do not like support; the day of the threat image, they never come on the call and unless it is a priority, they never come to call to defend it and to provide any kind of solutions.
I would rate the technical support for Ping Identity Platform seven out of ten because of their limited support and late availability.
In my last contracting position, it was a large one for a major worldwide airline that had hundreds of thousands of devices that could use Cisco Duo, and it scaled very well.
You would not need many more engineers to manage Cisco Duo even if we scale up to 500 employees because it is so simple to manage.
Cisco Duo is scalable for organizational growth.
We have not had any Cisco Duo outages across all the companies I have worked for that utilize Cisco Duo.
The stability has been excellent.
I did not notice any downtime or crashes with Cisco Duo.
Ping Identity Platform demonstrates strong stability, as it is not prone to bugs.
In terms of stability for Ping Identity Platform, we haven't faced any issues till now.
Overall, I see PingFederate as a stable product.
If you don't have internet access, you can't access your computer, only local access is available.
It lacks some dynamic identity management features compared to other products such as SailPoint.
Not only has the product been very good and we have done fewer support cases, but I think support overall has been very fast.
I would like to enable ServiceNow Generative AI for auto-diagnosing PingFederate SSO failures and suggest remediation steps.
Ping Identity Platform has multiple products for access management, identity management, a solution for API security, a solution for authorization, and a product for identity verification.
There is a very limited number of legacy support, which can pose potential difficulties in integrating with certain older or legacy systems.
The pricing is acceptable to them.
Their website lists $3 per month per user for the Essential license.
One of my customers recently received a billing statement charging 3,600 US dollars for 100 users for one year.
Regarding pricing for Ping Identity Platform, I would rate it eight out of ten.
From a management perspective, I appreciate that we can enroll or control devices on the back end for people who get a new phone and forget to handle Cisco Duo properly and need to add a new device.
Our company benefits from all those features of Cisco Duo with confidence, and we feel very secure with it in terms of authentication of our logins.
The benefit of having a complete passwordless environment in our organization is that it's gotten people away from using the sticky note under their keyboard - which is a huge problem.
The platform enhances security measures by analyzing multi-factor authentication attempts, highlighting suspicious patterns, and generating compliance reports.
Ping Identity Platform can be accessed both on-premises and in the cloud, allowing for high flexibility in creating user flows and policies tailored to client requirements.
It's a converged platform which can do both identity management, access management, and recently they are bringing privilege management capability as well.
| Product | Mindshare (%) |
|---|---|
| Cisco Duo | 3.2% |
| Ping Identity Platform | 4.7% |
| LoginRadius | 1.1% |
| Other | 91.0% |


| Company Size | Count |
|---|---|
| Small Business | 66 |
| Midsize Enterprise | 29 |
| Large Enterprise | 93 |
| Company Size | Count |
|---|---|
| Small Business | 12 |
| Midsize Enterprise | 2 |
| Large Enterprise | 22 |
Cisco Duo is a cloud-based identity security platform safeguarding critical resources for any user and device worldwide. Known for its ease of use, Duo offers seamless protection across multi-cloud, hybrid, and on-premises environments.
Cisco Duo is designed to secure access with identity-first protection and provides extensive visibility throughout an organization's identity ecosystem. Offering multi-factor authentication, Duo facilitates easy integration and management, allowing teams to protect data effectively on VPNs, applications, and networks. Its single-pane management improves security processes while enhancing trust, making it suitable for diverse IT infrastructures.
What are the key features of Cisco Duo?
Which benefits and ROI should users consider?
In industries like education and finance, Cisco Duo is widely employed to secure multi-factor authentication across platforms such as email, databases, and servers. Its integration capabilities with Microsoft 365, Active Directory, and VPNs like AnyConnect are instrumental in verifying user identities using mobile apps or OTPs, catering effectively to both remote and on-premise environments.
LoginRadius provides a cloud-based customer identity and access management solution for businesses looking to enhance customer interaction and data security. It offers a seamless experience for customers by simplifying login processes.
LoginRadius serves a knowledgeable audience with features like social login, advanced analytics, and single sign-on, catering to businesses that prioritize secure and efficient customer identity management. Through its robust API, companies can integrate login functionalities while safeguarding customer data. It enhances user engagement by allowing customizable interfaces that cater to unique brand identities, ensuring smooth interactions without compromising security. The platform also supports compliance with data protection regulations, making it adaptable to global market demands.
What are the key features of LoginRadius?LoginRadius is implemented across industries like e-commerce, finance, and technology to streamline customer experiences while securing data. In e-commerce, it enables smooth checkout processes, while in financial services, it ensures compliance with security standards. For technology firms, it provides insight into user activity, facilitating data-driven decisions.
Ping Identity Platform offers cloud capabilities for applications, supporting Single Sign-On, Multi-Factor Authentication, and passwordless authentication. It features flexible integrations and federated identity management, enhancing security through detailed compliance features and seamless IDP integration.
This platform meets enterprise needs with role-based access control, device management, API security, and risk-based adaptations. Its BYOD support, ease of integration, biometric authentication methods, and customizable options with PingFederate aid in enhancing security and convenience. Challenges such as the complex management console, network reliability, and limited customization are present. Users find areas for improvement in incident response features, bio-certification, and network handling for IP classification. Community support and documentation need strengthening to address existing device tracking and token management issues.
What are the key features of Ping Identity Platform?In industries such as finance, healthcare, and IT, enterprises deploy Ping Identity Platform for its ability to implement seamless SSO and MFA. It integrates with protocols like SAML, OAuth, and OpenID Connect to secure communications and user identities. This enhances security and user convenience for customer-facing and internal applications.
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