LiveChat vs QDesk comparison

LiveChat
Read 6 LiveChat reviews
  • 179 Views
  • 142 Comparison Views
100% willing to recommend
QDesk
  • 47 Views
  • 12 Comparison Views
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between LiveChat and QDesk based on real PeerSpot user reviews.

Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in Help Desk Software.

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To learn more, read our detailed Help Desk Software Report (Updated: July 2024).
Buyer's Guide
Help Desk Software
July 2024
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Helped 793,295 peers since 2012
 

Categories and Ranking

LiveChat
Ranking in Help Desk Software
33rd
Average Rating
9.8
Number of Reviews
6
Ranking in other categories
IT Service Management (ITSM) (35th), Live Chat (2nd)
QDesk
Ranking in Help Desk Software
51st
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2024, in the Help Desk Software category, the mindshare of LiveChat is 0.2%, up from 0.1% compared to the previous year. The mindshare of QDesk is 0.2%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Help Desk Software
Unique Categories:
No other categories found
 

Featured Reviews

it_user371517 - PeerSpot reviewer
Jan 17, 2016
We cannot monitor it 24/7, so the ability to leave a message if we are not on helps us capture those interactions.
The live chat is invaluable. We also found that we cannot monitor it 24/7, so the ability to leave a message if we are not on helps us capture those interactions with our clients that we might not otherwise know about Every company searches for ways to have authentic conversations with there…
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
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793,295 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
18%
Computer Software Company
11%
Outsourcing Company
11%
Financial Services Firm
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Comparisons

No data available
No data available
 

Product Reports

Buyer's Guide
LiveChat
July 2024
LiveChat reportDownload LiveChat product report
Buyer's Guide
Help Desk Software
July 2024
QDesk reportDownload QDesk product report
 

Also Known As

chat.io
No data available
 

Learn More

LiveChat
CyberQP
 

Overview

Premium live chat software with help desk features.

Used by businesses to provide amazing customer service, increase online conversion and improve sales results.

LiveChat is a quality customer service software for companies striving to constantly improve their customer experience.

Easy to implement, easy to pick up from day 1 by customer service agents, easy to use by customers on your website.

Give it a try at https://www.livechatinc.com

Self-service Password Reset. Zero Trust Help Desk. End-to-End Help Desk Automation. Active Directory Password Syncing. MSP Integrations.

 

Sample Customers

Our product is used by over 29,000 companies in 140 countries worldwide. List of our customers includes brands such as: ASUS, Samsung, ING, Roku, LG Electronics, Better Business Bureau, Kaspersky Lab, Daimler, Air Asia, Tele2, Adobe, Orange, Zalora, HarveyNorman, Bombardier and many more.
Information Not Available
Buyer's Guide
Help Desk Software
July 2024
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Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in Help Desk Software. Updated: July 2024.
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793,295 professionals have used our research since 2012.
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We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.