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KoolSpan TrustCall vs Smarsh Enterprise Archive comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

KoolSpan TrustCall
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Instant Communications Security and Compliance (9th)
Smarsh Enterprise Archive
Average Rating
10.0
Number of Reviews
1
Ranking in other categories
GRC (18th), File Archiving (6th)
 

Mindshare comparison

KoolSpan TrustCall and Smarsh Enterprise Archive aren’t in the same category and serve different purposes. KoolSpan TrustCall is designed for Instant Communications Security and Compliance and holds a mindshare of 5.1%.
Smarsh Enterprise Archive, on the other hand, focuses on File Archiving, holds 1.9% mindshare.
Instant Communications Security and Compliance Mindshare Distribution
ProductMindshare (%)
KoolSpan TrustCall5.1%
SecuSUITE for Government15.6%
AWS Wickr9.6%
Other69.7%
Instant Communications Security and Compliance
File Archiving Mindshare Distribution
ProductMindshare (%)
Smarsh Enterprise Archive1.9%
Veritas Enterprise Vault8.7%
Commvault Cloud8.1%
Other81.3%
File Archiving
 

Featured Reviews

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reviewer2590137 - PeerSpot reviewer
Vice President at a financial services firm with 1-10 employees
Enhanced eDiscovery capabilities and streamlined compliance with helpful support
I do recommend Smarsh to our clients for its enhanced features and ability to meet regulatory requirements efficiently. Smaller shops have become more inclined to switch to Smarsh due to these capabilities. Smarsh has the ability to archive a wide variety of communication channels. I'd rate the solution ten out of ten.
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Questions from the Community

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What is your experience regarding pricing and costs for Smarsh Enterprise Archive?
I am not directly involved with the pricing or licensing aspects, however, I have seen fee sheets and invoices sent to clients.
What needs improvement with Smarsh Enterprise Archive?
Being a compliance consultant working with multiple firms, I would like more customizable reporting options. Sometimes the automated reports do not show the organization’s name, which can be confus...
What is your primary use case for Smarsh Enterprise Archive?
We use Smarsh Enterprise Archive for record retention and surveillance. It allows us to journal all communications, ensuring that electronic communications are captured and retained for the require...
 

Also Known As

TrustCall
No data available
 

Overview

 

Sample Customers

Rational Point, Faonet System
McLaughlin Ryder, Schanna Financial , Standard Life Investments, Lucien, Stirling & Gray