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Tungsten RPA vs WSO2 Enterprise Integrator comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortra's Automate
Sponsored
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
35
Ranking in other categories
Robotic Process Automation (RPA) (4th), Business Orchestration and Automation Technologies (5th)
Tungsten RPA
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
26
Ranking in other categories
Robotic Process Automation (RPA) (7th)
WSO2 Enterprise Integrator
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
Data Integration (32nd), Enterprise Service Bus (ESB) (7th)
 

Mindshare comparison

Robotic Process Automation (RPA) Market Share Distribution
ProductMarket Share (%)
Tungsten RPA2.0%
Microsoft Power Automate13.0%
UiPath Platform12.9%
Other72.1%
Robotic Process Automation (RPA)
Data Integration Market Share Distribution
ProductMarket Share (%)
WSO2 Enterprise Integrator0.9%
SSIS4.0%
Informatica Intelligent Data Management Cloud (IDMC)3.7%
Other91.4%
Data Integration
 

Featured Reviews

Jane Rachma Kiniti - PeerSpot reviewer
IT Project Manager at Labo des histoires
Automate has streamlined workflows and increased efficiency with powerful automation
The best features of the solution are the flexible automation features, it is rich with beautiful connectors, and it is easy to use with little to no coding knowledge required to get started, so anybody can use the tool. The intuitive interface of Automate has an intuitive design, which makes it easy to learn and use even without a strong technical background, and it has a drag-and-drop interface, which makes everything so easy and straightforward. The error handling capabilities in complex automation tasks are powerful, as it handles all types of tasks, whether complex or simple. I've never faced any problems even when dealing with complex tasks, so everything is super smooth and highly reliable, even when dealing with big tasks, as it has never slowed down. Automate's compatibility with existing IT infrastructure has impacted our business operations positively by providing smooth integration with other software that we use, such as Gmail, Jira, and Microsoft 365 apps, which gives us a unified platform instead of having to keep switching from one software to another, saving a lot of time and streamlining the whole workflows. The automated analytics have helped improve our business processes since it has increased our efficiency by automating our everyday tasks, freeing up time for us to focus more on strategic activities such as analyzing data and developing new business strategies. It is also cost-saving. By minimizing manual labor, it decreases human errors that can lead to costly mistakes. By automating the tasks, it helps to save costs, and it also improves our accuracy by reducing these errors to ensure that tasks are done almost perfectly.
Jamil Milhem - PeerSpot reviewer
Project Manager-Senior RPA Specialist at DEWA
Automates browsing tasks without needing a server connection
I have worked with Microsoft Power Platform and UiPath. Kofax RPA offers a comprehensive solution with built-in capabilities for executing tasks like running Excel files and web automation without additional servers. They provide their browsers and extensions. For functions such as OCR, image processing, and data extraction, Kofax has built-in features powered by their engine, eliminating the need for subscriptions to external technologies like Microsoft Cognitive Services or Google Search. One of Kofax RPA's strongest features is its on-premise solution, which is particularly beneficial for organizations operating in regions with data regulations, such as the UAE.
AC
Technical director at Cremete
Effective data transformation and integration in complex environments with high functionality
Something that could be improved in WSO2 Enterprise Integrator is that the problem is not a lack of capability or functionalities. The problem is that it is a very complex environment. To put your hand on this environment is a very demanding task. This is the real problem. The problem is not about the product, but about the complexity to manage, to configure, to decide what to do. I have some experience using SAP R/3. It seems to me something similar. When you have to configure a situation with a client, especially for a client not in an industrial sector, but in a service sector, it is quite usual that you are in trouble for some reason. This is always the story that I found in the implementations I have done. Maybe there are only three or four big problems, in some other cases there are more than that, but this is the situation usually. For WSO2 Enterprise Integrator, not the same, but I must say it is quite often there is a need to put together some pieces and make it work in a coordinated way.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The pricing is excellent. I would give them perfect marks in that regard."
"Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money."
"I like the interface; it makes managing automation easy. We can set different schedules and templates for each task."
"I would recommend Automate because it has made my work much easier."
"The licensing of the product is very good. You only need to license it once and then you have it forever."
"Compared to other vendors, it's the scheduling tool because a lot of vendors want to charge you extra for their enterprise-level license to have a scheduling tool built in to give you the ability to set up regular schedules to run and do certain data checks."
"Fortra's Automate performs the job effectively and has the capability to alert us of any issues."
"We have tried other RPA solutions like UiPath or Automation Anywhere. They are fantastic products but complex, and it's hard to understand everything. It would be best if you had a skilled developer or several. Automate is easy to implement, administer, and use. It's appropriate for us because our cases are simple and easy to automate. We don't need complicated tools with many features; We prefer to get a significant ROI quickly."
"The product saves time and resources."
"The pricing of the solution is quite good."
"The product provides end-to-end solutions for different business problems."
"The most valuable feature is the robotic process."
"Kofax handles UIs via the browser well. If it's not possible, they have other features like modeling screen scrapes, etc."
"Kofax RPA's best feature is its high success percentage in picking up information from documents, especially where the DPI is really low."
"The features that we have found the most valuable are the integration of different third-party support and productivity services."
"The flexibility to use already-developed components is really good. You can use it for Excel-related operations and other things."
"It's a very complete product. It allows us to network security and add more layers of security to the system."
"It was mostly easy to set up the product."
"The solution basically conforms to our standards."
"The installation process is easy."
"It's a consolidated product. It works and it does its job pretty well."
"The solution's technical support is very knowledgeable."
"From the capabilities and functional possibility and anything else technical, it is a very well-done product, I have to say."
"I like the user-friendly system and development of the service-oriented architecture."
 

Cons

"Areas for improvement in Automate would be a more modern web-based workflow designer, an enhanced real-time monitoring dashboard, and built-in API integration tools for REST and SOAP."
"There are newer AWS services such as Lambda or Security Hub that security analysts use to detect malicious traffic or alerts, but the integration is not available for these, so we still rely on custom scripting because there are no options for drag-and-drop with these newer services."
"I would like the updates to be easier to deploy. Integration with Amazon S3 is somewhat lacking."
"The intelligent automation feature could be improved. It's interesting because it's simple, but the automation quality isn't always good. It's easy to use, but sometimes you need to make a slight improvement to the automation, and that's not so easy."
"It would be an improvement if Automate had better stability tools, whether by recommending a certain amount of memory because it can be a memory hog at times."
"If Fortra's Automate could add more logging in jobs, that could be helpful."
"The user interface could be slightly enhanced to make it more modern."
"I believe we need to test various OCR tools that assist in evaluating, let's say, six different customer resyncs. We analyze their spending patterns and documentations, but current OCR support has limitations, requiring highly standardized documents, which isn't always the case. With a more advanced OCR system, we could improve processes related to credit risk management and legal matters. We're exploring how to integrate Fortra's Automate with our CRM platform, taking cues from instances where Salesforce seamlessly merged with Automate. However, we use a different CRM, Insight for New Enterprise, and we're seeking ways to connect the automation process within our CRM. We aim for the automation to continue smoothly, even in instances where traditional automation methods might face hurdles."
"We are on version 10.6, and the current version seems to be 11. Kofax is cycling the capabilities of the product very quickly. One of the difficulties has been to actually keep up with the capabilities as they've evolved. On the one hand, it is good that the product is getting better, but on the other hand, it is difficult to implement the best way with a product that is evolving constantly."
"I would like to see them further enhance the OCR, specifically in the multi-language support."
"The product needs more AI capabilities."
"It needs a free training portal for anybody on the internet to use so that they can get an idea of what the possibilities are."
"The solution could use some AI integrated features."
"The technical support must be improved."
"The solution needs to be scalable."
"There is really nothing special about the capabilities of this product."
"The integration capabilities need to be improved."
"The setup can be difficult for those not familiar with the solution."
"The administration side is complex and could use significant improvements to enhance the solution's functionality."
"I would like to see them bring back a feature, from earlier versions, that was very useful in debugging and finding issues."
"They should release upgrades more frequently."
"You cannot include the validation of XPath."
"The main issue with the product is pricing. It uses core-based pricing for WSO2 Enterprise Integrator and API Manager. It would be best if you had APIM by default. It provides many connectors for easy integration with third-party systems."
"There are a lot of security settings that when you apply you have to re-apply again every time you modify a setting. It is something that really needs to be enhanced."
 

Pricing and Cost Advice

"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."
"From a distributor's perspective, one of the biggest selling points of Automate is its price point."
"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."
"I like the way this solution is priced because you can buy a license, or you can buy the software outright."
"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."
"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."
"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."
"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."
"The solution’s license is not expensive."
"Kofax RPA is moderately priced but expensive in comparison to UiPath and Power Automate."
"Its pricing is reasonable given the product capabilities. Kofax has a wide range of products, and it can sometimes be confusing to understand which capabilities come with which product set. One of the key facets that we've been looking into recently is cognitive document recognition that was a core pile of some of their other technologies such as Kofax transformation modules (KTM)."
"The normal price for an on-premises license is €50,000. That's the price for one robot license. You can have more than one robot license but only one can be run at any one time. I believe the cost of adding a second robot is around €14,000."
"There is a standard license needed to use Kofax RPA and the price is reasonable."
"Kofax's prices are pretty reasonable."
"Kofax RPA's licensing costs are yearly and expensive."
"Price is not a problem, because they are a competitor and we have a special rate."
"I rate the product price a six on a scale of one to ten, where one is low price and ten is high price."
"The open-source, unsupported version is available free of charge."
"The pricing of WSO2 Enterprise Integrator for enterprise subscriptions can be considered expensive, especially from the perspective of someone who prefers open-source software."
"The solution costs about 20,000 or 30,000 euros per year, per instance."
"The cost is better than IBM Cloud Pak."
"It is a low-cost solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
8%
Performing Arts
6%
Financial Services Firm
15%
Performing Arts
7%
Computer Software Company
7%
Manufacturing Company
7%
Financial Services Firm
13%
Computer Software Company
10%
Comms Service Provider
7%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise10
Large Enterprise9
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise1
Large Enterprise18
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise11
 

Questions from the Community

What do you like most about HelpSystems AutoMate?
We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
What is your primary use case for HelpSystems AutoMate?
I have used it mainly for internal process automation, including file transfer, data extraction, and scheduling jobs.
What is your experience regarding pricing and costs for Fortra Automate?
Regarding the pricing of Fortra's Automate, I think it is neither expensive nor inexpensive. From what I have seen, i...
What do you like most about Kofax RPA?
You can automate browsing tasks without needing a server connection. The platform provides its browser, allowing you ...
What is your experience regarding pricing and costs for Kofax RPA?
The pricing models across the market initially differed significantly, as most RPA implementations were licensed on a...
What needs improvement with Kofax RPA?
Automation of complex processes involving stable legacy systems could be a major plus. The biggest issue lies in the ...
What do you like most about WSO2 Enterprise Integrator?
WSO2's analytics capability is good, considering the ELC support they provide.
What is your experience regarding pricing and costs for WSO2 Enterprise Integrator?
The product has reasonable and competitive pricing for enterprise customers. It is expensive for small businesses esp...
What needs improvement with WSO2 Enterprise Integrator?
Something that could be improved in WSO2 Enterprise Integrator is that the problem is not a lack of capability or fun...
 

Also Known As

HelpSystems Automate, Automate
Kofax RPA, Kofax Kapow, Kapow
No data available
 

Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
Aetna, BNP Paribas, Citi, Goldman Sachs, HSBC, ING, Aviva, Humana, Willis, Merck, University Hospitals, CardinalHealth, American Red Cross, Alegri, Capita
West
Find out what your peers are saying about Tungsten RPA vs. WSO2 Enterprise Integrator and other solutions. Updated: May 2023.
879,443 professionals have used our research since 2012.