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Tungsten RPA vs WSO2 Enterprise Integrator comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortra's Automate
Sponsored
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
37
Ranking in other categories
Robotic Process Automation (RPA) (4th), Business Orchestration and Automation Technologies (5th)
Tungsten RPA
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
26
Ranking in other categories
Robotic Process Automation (RPA) (7th)
WSO2 Enterprise Integrator
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
Data Integration (32nd), Enterprise Service Bus (ESB) (7th)
 

Mindshare comparison

Robotic Process Automation (RPA) Market Share Distribution
ProductMarket Share (%)
Tungsten RPA2.0%
Microsoft Power Automate13.0%
UiPath Platform12.9%
Other72.1%
Robotic Process Automation (RPA)
Data Integration Market Share Distribution
ProductMarket Share (%)
WSO2 Enterprise Integrator0.9%
SSIS4.0%
Informatica Intelligent Data Management Cloud (IDMC)3.7%
Other91.4%
Data Integration
 

Featured Reviews

Jane Rachma Kiniti - PeerSpot reviewer
IT Project Manager at Labo des histoires
Automate has streamlined workflows and increased efficiency with powerful automation
The best features of the solution are the flexible automation features, it is rich with beautiful connectors, and it is easy to use with little to no coding knowledge required to get started, so anybody can use the tool. The intuitive interface of Automate has an intuitive design, which makes it easy to learn and use even without a strong technical background, and it has a drag-and-drop interface, which makes everything so easy and straightforward. The error handling capabilities in complex automation tasks are powerful, as it handles all types of tasks, whether complex or simple. I've never faced any problems even when dealing with complex tasks, so everything is super smooth and highly reliable, even when dealing with big tasks, as it has never slowed down. Automate's compatibility with existing IT infrastructure has impacted our business operations positively by providing smooth integration with other software that we use, such as Gmail, Jira, and Microsoft 365 apps, which gives us a unified platform instead of having to keep switching from one software to another, saving a lot of time and streamlining the whole workflows. The automated analytics have helped improve our business processes since it has increased our efficiency by automating our everyday tasks, freeing up time for us to focus more on strategic activities such as analyzing data and developing new business strategies. It is also cost-saving. By minimizing manual labor, it decreases human errors that can lead to costly mistakes. By automating the tasks, it helps to save costs, and it also improves our accuracy by reducing these errors to ensure that tasks are done almost perfectly.
Jamil Milhem - PeerSpot reviewer
Project Manager-Senior RPA Specialist at DEWA
Automates browsing tasks without needing a server connection
I have worked with Microsoft Power Platform and UiPath. Kofax RPA offers a comprehensive solution with built-in capabilities for executing tasks like running Excel files and web automation without additional servers. They provide their browsers and extensions. For functions such as OCR, image processing, and data extraction, Kofax has built-in features powered by their engine, eliminating the need for subscriptions to external technologies like Microsoft Cognitive Services or Google Search. One of Kofax RPA's strongest features is its on-premise solution, which is particularly beneficial for organizations operating in regions with data regulations, such as the UAE.
AC
Technical director at Cremete
Effective data transformation and integration in complex environments with high functionality
Something that could be improved in WSO2 Enterprise Integrator is that the problem is not a lack of capability or functionalities. The problem is that it is a very complex environment. To put your hand on this environment is a very demanding task. This is the real problem. The problem is not about the product, but about the complexity to manage, to configure, to decide what to do. I have some experience using SAP R/3. It seems to me something similar. When you have to configure a situation with a client, especially for a client not in an industrial sector, but in a service sector, it is quite usual that you are in trouble for some reason. This is always the story that I found in the implementations I have done. Maybe there are only three or four big problems, in some other cases there are more than that, but this is the situation usually. For WSO2 Enterprise Integrator, not the same, but I must say it is quite often there is a need to put together some pieces and make it work in a coordinated way.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product effectively handles all the tasks we require."
"The most valuable feature is the drag-and-drop interface, which is very Windows-like."
"The intuitive interface of Automate has an intuitive design which makes it easy to learn and use even without a strong technical background, and it has a drag and drop interface which makes everything so easy and straightforward."
"We have found the pricing to be very reasonable."
"The feature I prefer most about Fortra's Automate is that it offers no-code or low-code automation, which is essential for me as a cybersecurity analyst because we do not have time to code and automate everything."
"Fortra's Automate helps to automate things and reduces our manual work, saving our time, so I do not think there is any downside I feel as an automation tool."
"The best feature of Automate is its ease of use, which is a major selling point."
"The automated analytics have helped improve our business processes since it has increased our efficiency by automating our everyday tasks, freeing up time for us to focus more on strategic activities such as analyzing data and developing new business strategies."
"Kofax RPA's best feature is its high success percentage in picking up information from documents, especially where the DPI is really low."
"The ability to script information from websites is most valuable. It also seems to be fairly robust and reasonably easy to manage on a server-based deployment. We have a number of robots operating on the central server."
"It is very simple and easy to learn compared to any other RPA tools such as UiPath, Automation Anywhere and Blue Prism."
"The flexibility to use already-developed components is really good. You can use it for Excel-related operations and other things."
"The drag and drop functionality is quite good."
"The features that we have found the most valuable are the integration of different third-party support and productivity services."
"The most valuable feature is the robotic process."
"The solution is scalable."
"The solution has two main parts: integration and transformation. It's very user-friendly and easy to understand for everyone."
"The installation process is easy."
"In my opinion, the most valuable aspect of this solution is its extensive range of adaptors and connectors. This feature holds significant importance and provides great value to users."
"From the capabilities and functional possibility and anything else technical, it is a very well-done product, I have to say."
"The solution basically conforms to our standards."
"It's a very complete product. It allows us to network security and add more layers of security to the system."
"The customer service executives are very responsive."
"It was mostly easy to set up the product."
 

Cons

"The solution has a very weak knowledge base."
"The OCR for Hebrew text needs to be improved."
"If Fortra's Automate could add more logging in jobs, that could be helpful."
"There is a lack of good development for artificial intelligence, such as machine learning."
"There are newer AWS services such as Lambda or Security Hub that security analysts use to detect malicious traffic or alerts, but the integration is not available for these, so we still rely on custom scripting because there are no options for drag-and-drop with these newer services."
"I would like to see some better web automation, a wizard like the one in the product WinAutomation would be very nice."
"The product also has a limited use case in some respects."
"The user interface could be slightly enhanced to make it more modern."
"I would like to see them further enhance the OCR, specifically in the multi-language support."
"We are on version 10.6, and the current version seems to be 11. Kofax is cycling the capabilities of the product very quickly. One of the difficulties has been to actually keep up with the capabilities as they've evolved. On the one hand, it is good that the product is getting better, but on the other hand, it is difficult to implement the best way with a product that is evolving constantly."
"The interface could be better from a usability standpoint."
"Exception handling needs to be improved."
"It needs a free training portal for anybody on the internet to use so that they can get an idea of what the possibilities are."
"Kofax RPA could improve web-based automation and there should be a choice of what browser we can use, such as Google Chrome, instead of an inbuilt browser from Kofax RPA. Additionally, Kofax RPA is missing an orchestrator that other solutions have, such as UiPath."
"Kofax RPA needs to improve integration with SAP and Microsoft. The professional services offered by the tool's team is below par. Its licensing needs to be more modular."
"There is really nothing special about the capabilities of this product."
"I would like to see better documentation for the open-source version."
"I would like to see them bring back a feature, from earlier versions, that was very useful in debugging and finding issues."
"The product's price is an area of concern where improvements are required."
"You cannot include the validation of XPath."
"In my opinion, the administration model and interface, of Carbon, are lacking in terms of its features and user experience."
"One of the reasons that we are looking for a replacement is their way of defining integration. The language of the XML structures that I use to describe the integrations are not that standard, and it's not easy to find people who are familiar with this approach."
"WSO2 libraries are not mature enough. For example, if you want to integrate with Kafka using its Kafka library, it often has many bugs."
"They should introduce better pricing for small companies."
 

Pricing and Cost Advice

"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."
"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."
"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."
"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."
"It comes with a package that costs approximately $20,000 USD per year."
"From a distributor's perspective, one of the biggest selling points of Automate is its price point."
"I like the way this solution is priced because you can buy a license, or you can buy the software outright."
"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."
"The solution’s license is not expensive."
"I don't have complete insight at this point in time, but I would guess that Kofax is a lot less expensive than Automation Anywhere. I would expect its license to be on a yearly basis."
"I give the price of the solution a six out of ten."
"There is a standard license needed to use Kofax RPA and the price is reasonable."
"Kofax RPA's licensing costs are yearly and expensive."
"Price is not a problem, because they are a competitor and we have a special rate."
"The cost depends on the number of licenses and the number of RPAs."
"Kofax's prices are pretty reasonable."
"The solution costs about 20,000 or 30,000 euros per year, per instance."
"It is a low-cost solution."
"I rate the product price a six on a scale of one to ten, where one is low price and ten is high price."
"The open-source, unsupported version is available free of charge."
"The pricing of WSO2 Enterprise Integrator for enterprise subscriptions can be considered expensive, especially from the perspective of someone who prefers open-source software."
"The cost is better than IBM Cloud Pak."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
8%
Performing Arts
6%
Financial Services Firm
15%
Performing Arts
8%
Computer Software Company
7%
Manufacturing Company
7%
Financial Services Firm
12%
Computer Software Company
10%
Comms Service Provider
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise10
Large Enterprise9
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise1
Large Enterprise18
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise11
 

Questions from the Community

What is your primary use case for HelpSystems AutoMate?
I have used it mainly for internal process automation, including file transfer, data extraction, and scheduling jobs.
What is your experience regarding pricing and costs for Fortra Automate?
Regarding the pricing of Fortra's Automate, I think it is neither expensive nor inexpensive. From what I have seen, i...
What needs improvement with Fortra Automate?
One aspect I dislike about Fortra's Automate is that debugging slows me down. When the workflow fails, tracing the ex...
What do you like most about Kofax RPA?
You can automate browsing tasks without needing a server connection. The platform provides its browser, allowing you ...
What is your experience regarding pricing and costs for Kofax RPA?
The pricing models across the market initially differed significantly, as most RPA implementations were licensed on a...
What needs improvement with Kofax RPA?
Automation of complex processes involving stable legacy systems could be a major plus. The biggest issue lies in the ...
What do you like most about WSO2 Enterprise Integrator?
WSO2's analytics capability is good, considering the ELC support they provide.
What is your experience regarding pricing and costs for WSO2 Enterprise Integrator?
The product has reasonable and competitive pricing for enterprise customers. It is expensive for small businesses esp...
What needs improvement with WSO2 Enterprise Integrator?
Something that could be improved in WSO2 Enterprise Integrator is that the problem is not a lack of capability or fun...
 

Also Known As

HelpSystems Automate, Automate
Kofax RPA, Kofax Kapow, Kapow
No data available
 

Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
Aetna, BNP Paribas, Citi, Goldman Sachs, HSBC, ING, Aviva, Humana, Willis, Merck, University Hospitals, CardinalHealth, American Red Cross, Alegri, Capita
West
Find out what your peers are saying about Tungsten RPA vs. WSO2 Enterprise Integrator and other solutions. Updated: May 2023.
880,315 professionals have used our research since 2012.