Tungsten RPA vs WSO2 Enterprise Integrator comparison

The compared Tungsten Automation and WSO2 solutions aren't in the same category. Tungsten Automation is ranked #10 in RPA , with an average rating of 8.5, and holds a 1.9% mindshare in the category. WSO2 is ranked #28 in DI , with an average rating of 9.0, and holds a 1.0% mindshare. Additionally, 83% of Tungsten Automation users are willing to recommend the solution, compared to 76% of WSO2 users who would recommend it.

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Executive Summary

We performed a comparison between Tungsten RPA and WSO2 Enterprise Integrator based on real PeerSpot user reviews.

Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Tungsten RPA vs. WSO2 Enterprise Integrator Report (Updated: May 2023).

Buyer's Guide

Tungsten RPA vs. WSO2 Enterprise Integrator

May 2023

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Helped 896,942 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automation Anywhere

Mindshare comparison

Robotic Process Automation (RPA) Mindshare Distribution
Product	Mindshare (%)
Tungsten RPA	1.9%
UiPath Platform	10.2%
Microsoft Power Automate	6.7%
Other	81.2%

Robotic Process Automation (RPA)

Data Integration Mindshare Distribution
Product	Mindshare (%)
WSO2 Enterprise Integrator	1.0%
Informatica Intelligent Data Management Cloud (IDMC)	3.7%
SSIS	3.6%
Other	91.7%

Data Integration

Featured Reviews

Venkat Sivaprakash

Management Consultant at Accenture

Has significantly improved document-driven workflows and reduced processing time across finance and HR functions

Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.

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Jamil Milhem

Project Manager-Senior RPA Specialist at DEWA

Automates browsing tasks without needing a server connection

I have worked with Microsoft Power Platform and UiPath. Kofax RPA offers a comprehensive solution with built-in capabilities for executing tasks like running Excel files and web automation without additional servers. They provide their browsers and extensions. For functions such as OCR, image processing, and data extraction, Kofax has built-in features powered by their engine, eliminating the need for subscriptions to external technologies like Microsoft Cognitive Services or Google Search. One of Kofax RPA's strongest features is its on-premise solution, which is particularly beneficial for organizations operating in regions with data regulations, such as the UAE.

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Andrea Cuccarini

Technical director at Cremete

Effective data transformation and integration in complex environments with high functionality

Something that could be improved in WSO2 Enterprise Integrator is that the problem is not a lack of capability or functionalities. The problem is that it is a very complex environment. To put your hand on this environment is a very demanding task. This is the real problem. The problem is not about the product, but about the complexity to manage, to configure, to decide what to do. I have some experience using SAP R/3. It seems to me something similar. When you have to configure a situation with a client, especially for a client not in an industrial sector, but in a service sector, it is quite usual that you are in trouble for some reason. This is always the story that I found in the implementations I have done. Maybe there are only three or four big problems, in some other cases there are more than that, but this is the situation usually. For WSO2 Enterprise Integrator, not the same, but I must say it is quite often there is a need to put together some pieces and make it work in a coordinated way.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"From an SAP point of view, we have in-built features. They have integrated everything together, so it's much easier for us to use that."

"Automation Anywhere's image reader is the most valuable feature."

"It is easy to use and developer-friendly. The development time is very short. If any system needs to be changed or any functionality needs to be incorporated to any of the technology, it usually will be a long process, like months. With this innovative tool's automation, it is very dynamic, easy to develop, and deliver results quickly. With some of our use cases, we were able to deliver within the time frame of two to three weeks, which is the biggest plus with this tool."

"It has helped us relieve the workload on our human workforce and thus ensures that they remain productive and motivated at all times thus work efficiently."

"The recorders are highly beneficial when automating web scraping or web automation tasks."

"Human errors have been rectified due to bot usage."

"Improved Efficiency : Post RPA services, the efficiency and accuracy of the processes have increased tremendously and now the employees can focus more on important research and analysis work."

"What I appreciate most about Automation Anywhere is the high degree of interoperability, and they have both on-premises and cloud versions, which allows us to ensure that we are properly following the protocols and ensuring seamless integration with our native systems."

More Automation Anywhere pros

"The ability to script information from websites is most valuable. It also seems to be fairly robust and reasonably easy to manage on a server-based deployment. We have a number of robots operating on the central server."

"The best part of Kofax is that they have a whole concept; it's one product, but also has extra elements that can be integrated, and if you take the whole package with the extra products you can digitize it using RPA and also by using the other products they provide."

"Provides valuable tools working in integration with RPA tools."

"The product provides end-to-end solutions for different business problems."

"The most valuable feature of Kofax RPA is the simplicity of automating tasks."

"The scalability of Kofax is very handy, because with a few clicks you can have your scalable environment up and ready and it is not so complex to configure the entire environment."

"The product saves time and resources."

"The features that we have found the most valuable are the integration of different third-party support and productivity services."

More Tungsten RPA pros

"The drag-and-drop features for connectors are very valuable."

"While I am still exploring the solution, I've so far been pretty satisfied with it."

"The most valuable aspect of the solution is the integration between core banking and other systems."

"WSO2 Enterprise Integrator may cost you about twenty-five thousand dollars annually per year compared to IBM Cloud Pak, which would cost you around one million dollars."

"I like the user-friendly system and development of the service-oriented architecture."

"It's a consolidated product. It works and it does its job pretty well."

"The stability is excellent."

"From the capabilities and functional possibility and anything else technical, it is a very well-done product, I have to say."

More WSO2 Enterprise Integrator pros

Cons

"Had we had access to the RPA bots in advance, we would have practiced before fully implementing."

"The main issue I identify is that the cost of the enterprise-scale license and add-ons can be a barrier for small businesses."

"The optical character recognition of various documents and templates, particularly when using the Arabic language, has room for improvement."

"You could improve the tools for reading CSV/Excel, also providing wizards or detailed guides, otherwise, it is quite complex to use them, especially at the beginning."

"There are a few features that we would love to have: running on the cloud, running on Linux, out of the box integration availability with larger ecosystems like Salesforce, Workday, or Microsoft."

"There are many bots available on the Bot Store. However, my developer told me that he was unhappy with the quality of the bots available."

"The only reason I wouldn't rate it higher is because a COE Manager still not getting the full benefit from it and because the premium is a little bit expensive."

"The IQ Bots have a lot of room for improvement in terms of accuracy level. We need to improvise a lot. I'm facing another big challenge with one of the use cases. We raised a ticket and did multiple follow-ups with support, but the accuracy still isn't up to the mark."

More Automation Anywhere cons

"Its documentation is not widely available on the web. They should work on the availability of its documentation. In Automation Anywhere, there is a feature called Discovery Bot that automatically records the process steps and suggests a possible bot. I am not sure if such a feature is available in Kofax. If it is not available, it will be very good to have this feature. "

"The product needs more AI capabilities."

"The solution could use some AI integrated features."

"There is really nothing special about the capabilities of this product."

"Kofax RPA could improve web-based automation and there should be a choice of what browser we can use, such as Google Chrome, instead of an inbuilt browser from Kofax RPA. Additionally, Kofax RPA is missing an orchestrator that other solutions have, such as UiPath."

"Automating systems based on Citrix, where using AI or OCR-based capture of a screen, presents challenges."

"We are on version 10.6, and the current version seems to be 11. Kofax is cycling the capabilities of the product very quickly. One of the difficulties has been to actually keep up with the capabilities as they've evolved. On the one hand, it is good that the product is getting better, but on the other hand, it is difficult to implement the best way with a product that is evolving constantly."

"Kofax needs to create a community where developers have the opportunity to donate to it. The education surrounding this solution should be better."

More Tungsten RPA cons

"Most of the issues we run into with the WSO2 Enterprise Integrator deal with customizations."

"The integration capabilities need to be improved."

"They should release upgrades more frequently."

"The scalability is not strong. If you want to scale it you have to install multiple servers."

"You cannot include the validation of XPath."

"I would like to see them bring back a feature, from earlier versions, that was very useful in debugging and finding issues."

"There are a lot of security settings that when you apply you have to re-apply again every time you modify a setting. It is something that really needs to be enhanced."

"The micro integrator should be improved. There is room for enhancement considering alternative integration components."

More WSO2 Enterprise Integrator cons

Pricing and Cost Advice

"Annual licensing costs would be about $100,000."

"Automation Anywhere is flexible in terms of costing and licensing."

"Price is where I'm least satisfied. Other vendors are more willing to offer discounts."

"Initially, they charged a premium, but now the rest of the vendors have increased their overall pricing and Automation Anywhere is not that high at this time. It's pretty viable."

"The solution itself is free unless we want to add the support option but we have to pay for the bots we use."

"I am not sure about the costs, but two Bot Runners and four Bot Creators may cost approximately 1CR."

"I would rate the cost an eight out of ten, with ten being the highest cost."

"IQ Bots are very costly. It's not a sustainable bot for us as of now. We will look for better, alternate options for that."

More Automation Anywhere pricing and cost advice

"Kofax RPA's licensing costs are yearly and expensive."

"The cost depends on the number of licenses and the number of RPAs."

"I don't have complete insight at this point in time, but I would guess that Kofax is a lot less expensive than Automation Anywhere. I would expect its license to be on a yearly basis."

"I give the price of the solution a six out of ten."

"Kofax RPA is moderately priced but expensive in comparison to UiPath and Power Automate."

"Its pricing is reasonable given the product capabilities. Kofax has a wide range of products, and it can sometimes be confusing to understand which capabilities come with which product set. One of the key facets that we've been looking into recently is cognitive document recognition that was a core pile of some of their other technologies such as Kofax transformation modules (KTM)."

"Price is not a problem, because they are a competitor and we have a special rate."

"The solution’s license is not expensive."

More Tungsten RPA pricing and cost advice

"The open-source, unsupported version is available free of charge."

"The cost is better than IBM Cloud Pak."

"I rate the product price a six on a scale of one to ten, where one is low price and ten is high price."

"The solution costs about 20,000 or 30,000 euros per year, per instance."

"The pricing of WSO2 Enterprise Integrator for enterprise subscriptions can be considered expensive, especially from the perspective of someone who prefers open-source software."

"It is a low-cost solution."

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Top Industries

By visitors reading reviews

Financial Services Firm

17%

Manufacturing Company

11%

Construction Company

Computer Software Company

Financial Services Firm

13%

Performing Arts

Construction Company

Manufacturing Company

Financial Services Firm

13%

Comms Service Provider

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	150
Midsize Enterprise	82
Large Enterprise	534

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	1
Large Enterprise	18

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	2
Large Enterprise	11

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

See all answers

How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

See all answers

How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

See all answers

What is your experience regarding pricing and costs for Kofax RPA?

I am not a user of Tungsten RPA; I sell this product for our company.

See all answers

What needs improvement with Kofax RPA?

The negative side is that UiPath has a really large community on the RPA side, and Tungsten RPA doesn't have any comm...

See all answers

What is your primary use case for Kofax RPA?

Tungsten RPA reduces manual work, especially in financial services and HR solutions.

See all answers

What needs improvement with WSO2 Enterprise Integrator?

Something that could be improved in WSO2 Enterprise Integrator is that the problem is not a lack of capability or fun...

See all answers

What is your primary use case for WSO2 Enterprise Integrator?

A typical use case for WSO2 Enterprise Integrator is when I am in an interoperability environment with healthcare fac...

See all answers

What advice do you have for others considering WSO2 Enterprise Integrator?

For simpler tasks or simpler use cases, we avoid using WSO2 Enterprise Integrator because it is quite complex. So it ...

See all answers

Comparisons

UiPath Platform vs Automation Anywhere

Compared 13% of the time

Microsoft Power Automate vs Automation Anywhere

Compared 11% of the time

Blue Prism vs Automation Anywhere

Compared 7% of the time

WorkFusion vs Automation Anywhere

Compared 2% of the time

Python RPA vs Automation Anywhere

Compared 1% of the time

More Automation Anywhere Competitors

UiPath Platform vs Tungsten RPA

Compared 20% of the time

Blue Prism vs Tungsten RPA

Compared 5% of the time

ABBYY Vantage vs Tungsten RPA

Compared 5% of the time

Microsoft Power Automate vs Tungsten RPA

Compared 5% of the time

Fortra's Automate vs Tungsten RPA

Compared 5% of the time

More Tungsten RPA Competitors

MuleSoft Anypoint Platform vs WSO2 Enterprise Integrator

Compared 8% of the time

IBM Integration Bus vs WSO2 Enterprise Integrator

Compared 8% of the time

Mule ESB vs WSO2 Enterprise Integrator

Compared 7% of the time

Boomi iPaaS vs WSO2 Enterprise Integrator

Compared 6% of the time

Oracle Data Integrator (ODI) vs WSO2 Enterprise Integrator

Compared 5% of the time

More WSO2 Enterprise Integrator Competitors

Product Reports

Buyer's Guide

Automation Anywhere

May 2026

Download Automation Anywhere product report

Buyer's Guide

Tungsten RPA

May 2026

Download Tungsten RPA product report

Buyer's Guide

WSO2 Enterprise Integrator

May 2026

Download WSO2 Enterprise Integrator product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)

Kofax RPA, Kofax Kapow, Kapow

No data available

Interactive Demo

Automation Anywhere

Demo not available

Tungsten Automation

Demo not available

WSO2

Overview

Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.

Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.

What are the important features of Automation Anywhere?

Ease of Use: Simplifies automation tasks with a user-centric interface.
Robust Connectivity: Provides seamless integration with multiple systems.
GenAI-Driven Document Automation: Leverages AI to automate document management.
Process Automation & Co-Pilot: Enhances workflow automation with advanced AI.
Cloud-Native Platform: Enables rapid deployment and integration.

What benefits should be evaluated in reviews?

Time Savings: Automation drastically reduces manual processing time.
Cost Efficiency: Decreases overall operational costs by automating tasks.
Productivity Enhancement: Streamlines workflows with AI-driven tools.
Improved Integration: Enhances ability to work with multiple systems.
Scalability: Supports growth with a flexible cloud-native architecture.

In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.

Automation Anywhere

Tungsten RPA offers a sophisticated automation platform designed for seamless integration with enterprise systems. It's known for its robust functionalities in document processing, web automation, and delivering efficient business workflows.

Designed to streamline complex operations, Tungsten RPA supports integrations with major platforms like SAP and ERP tools, known for enhancing business efficiency. It provides powerful OCR capabilities and is characterized by a low-code environment, which simplifies automation tasks. Despite its strengths, there's a need for improvements in community support, documentation, and emerging AI functionalities. Expanding its desktop automation, scalability, and system connections, especially with Microsoft and Citrix, is imperative for broader adoption.

What are the key features of Tungsten RPA?

Third-Party Integrations: Seamlessly connects with systems like SAP and ERP for streamlined operations.
Low-Code Platform: Simplifies automation with easy-to-use programming and deployment options.
OCR Capabilities: Processes low-DPI documents effectively for accurate data extraction.
Web Automation: Streamlines repetitive web-based tasks and browser interactions.
Modular Structure: Facilitates efficient management of business processes and workflows.

Why consider Tungsten RPA for automation?

Comprehensive Automation: Reduces manual workload with reliable execution of repetitive tasks.
Enhanced Efficiency: Increases productivity by automating intricate processes.
Robust Error Handling: Minimizes disruptions with efficient error management strategies.
Flexibility: Adapts to specific business requirements with customizable components.
Low Development Time: Speeds up project timelines due to its low-code nature.

Tungsten RPA is employed across sectors like finance, healthcare, aviation, and logistics for automating crucial business functions. It aids in automating repetitive tasks, data extraction, and process automation in ERP and SharePoint systems. Businesses leverage its capabilities for website automation, handling employee data, and streamlining operations in finance and HR. It enhances customer service operations, document processing, and market data collection, effectively reducing manual workload and boosting operational efficiency.

Tungsten Automation

WSO2 Enterprise Integrator is known for its robust integration and transformation capabilities with a user-friendly interface. It provides comprehensive API management, format conversion, and integration standardization, ensuring efficient and scalable operations.

WSO2 Enterprise Integrator is a versatile platform valued for integrating legacy systems, orchestrating APIs, and transforming data formats such as XML to JSON. Its open-source nature offers flexibility in adapting to diverse system requirements, making it a preferable choice in sectors like finance and healthcare. It helps expose internal services to external entities, supports microservices development, and fits well in enterprise service bus scenarios. Stability, performance, and cost-effectiveness are paramount, though customization and complex administration pose challenges. Improvements in documentation, integration studio, and support quality can enhance its service.

What are the key features?

User-Friendly GUI: Simplifies configuration and streamlines development tasks.
Integration and Transformation: Supports extensive adapters and connectors.
API Management: Facilitates format conversion and integration standardization.
Scalability and Performance: Ensures high stability and efficient operations.
Open-Source Flexibility: Allows seamless adaptation with diverse systems.

What benefits or ROI should users evaluate?

Cost-Effectiveness: Offers a competitive pricing model despite high initial costs.
Stability and Reliability: Delivers consistent performance suitable for mission-critical projects.
Flexibility: Accommodates complex requirements efficiently.
Scalable Solutions: Adapts to growing business needs without compromising performance.
Efficient Development: Speeds up tasks, improving developer productivity.

WSO2 Enterprise Integrator is applied across different industry scenarios, primarily in integration projects connecting legacy and external platforms. In finance and banking, it supports core integration initiatives, while healthcare uses it for interoperability. Organizations benefit from its deployment in both on-premise and industry-specific environments, where it aids in building and managing microservices and APIs effectively.

WSO2

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

Aetna, BNP Paribas, Citi, Goldman Sachs, HSBC, ING, Aviva, Humana, Willis, Merck, University Hospitals, CardinalHealth, American Red Cross, Alegri, Capita

West

Buyer's Guide

Tungsten RPA vs. WSO2 Enterprise Integrator

May 2023

Free Report: Tungsten RPA vs. WSO2 Enterprise Integrator

Find out what your peers are saying about Tungsten RPA vs. WSO2 Enterprise Integrator and other solutions. Updated: May 2023.

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