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Tungsten RPA vs WSO2 Enterprise Integrator comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
661
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (1st), AI Procurement & Supply Chain (1st)
Tungsten RPA
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
27
Ranking in other categories
Robotic Process Automation (RPA) (9th)
WSO2 Enterprise Integrator
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
Data Integration (29th), Enterprise Service Bus (ESB) (6th)
 

Mindshare comparison

Robotic Process Automation (RPA) Mindshare Distribution
ProductMindshare (%)
Tungsten RPA1.9%
UiPath Platform10.1%
Microsoft Power Automate6.5%
Other81.5%
Robotic Process Automation (RPA)
Data Integration Mindshare Distribution
ProductMindshare (%)
WSO2 Enterprise Integrator1.0%
Informatica Intelligent Data Management Cloud (IDMC)3.7%
SSIS3.7%
Other91.6%
Data Integration
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
Jamil Milhem - PeerSpot reviewer
Project Manager-Senior RPA Specialist at DEWA
Automates browsing tasks without needing a server connection
I have worked with Microsoft Power Platform and UiPath. Kofax RPA offers a comprehensive solution with built-in capabilities for executing tasks like running Excel files and web automation without additional servers. They provide their browsers and extensions. For functions such as OCR, image processing, and data extraction, Kofax has built-in features powered by their engine, eliminating the need for subscriptions to external technologies like Microsoft Cognitive Services or Google Search. One of Kofax RPA's strongest features is its on-premise solution, which is particularly beneficial for organizations operating in regions with data regulations, such as the UAE.
AC
Technical director at Cremete
Effective data transformation and integration in complex environments with high functionality
Something that could be improved in WSO2 Enterprise Integrator is that the problem is not a lack of capability or functionalities. The problem is that it is a very complex environment. To put your hand on this environment is a very demanding task. This is the real problem. The problem is not about the product, but about the complexity to manage, to configure, to decide what to do. I have some experience using SAP R/3. It seems to me something similar. When you have to configure a situation with a client, especially for a client not in an industrial sector, but in a service sector, it is quite usual that you are in trouble for some reason. This is always the story that I found in the implementations I have done. Maybe there are only three or four big problems, in some other cases there are more than that, but this is the situation usually. For WSO2 Enterprise Integrator, not the same, but I must say it is quite often there is a need to put together some pieces and make it work in a coordinated way.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has taken a lot of manual Excel manipulation that we have previously did, and removed that work away from people who did that for ten hours a day, five days a week, allowing us to refocus our resources into more value-add activities and simplifying our landscape."
"It's easy to use, and with less experience, anyone with the business knowledge can automate easily."
"One of the notable benefits we've realized from Automation Anywhere is a significant reduction in errors when processing data, which improves both revenue accuracy and operational efficiency."
"One thing I really like is the the recorder where you can connect with multiple systems. The OCR is also good."
"When anybody talks about Robotic Process Automation, Automation Anywhere is the first thing that comes to my mind."
"By combining Automation Anywhere and Appian together, we have been able to build a bot that works with Appian workflows to manage all our employees."
"Overall, this is a great tool because it's easy to maintain and it can reduce hiring costs, leading to reduced overall costs in the future."
"It is easy to fix bug issues which you encounter in the post-production process."
"The OCR was quite stable and flexible."
"Kofax RPA has provided our organization with a lot of savings in many different areas and we have improvements in data quality."
"The ability to script information from websites is most valuable. It also seems to be fairly robust and reasonably easy to manage on a server-based deployment. We have a number of robots operating on the central server."
"The flexibility to use already-developed components is really good. You can use it for Excel-related operations and other things."
"We use Kofax effectively and I'm happy with it."
"The solution is really good and it's rather budget-friendly."
"The best part of Kofax is that they have a whole concept; it's one product, but also has extra elements that can be integrated, and if you take the whole package with the extra products you can digitize it using RPA and also by using the other products they provide."
"It's a good product."
"The built-in connectors help with quick connectivity to the platforms, and we are using this for both our banking and insurance clients."
"The most valuable aspect of the solution is the integration between core banking and other systems."
"The solution's customer service is good."
"The connectors have been the most impactful features for handling integrations. I can use these connectors when I need specific connectivity with a third party, like a core banking system in BFSI. I don't need to do all the development. I take the specific connector, put in the IP address and password, and it takes care of everything."
"WSO2 Enterprise Integrator may cost you about twenty-five thousand dollars annually per year compared to IBM Cloud Pak, which would cost you around one million dollars."
"WSO2's analytics capability is good, considering the ELC support they provide."
"The solution has two main parts: integration and transformation. It's very user-friendly and easy to understand for everyone."
"The solution's technical support is very knowledgeable."
 

Cons

"I would like to have a cloud-based version with support."
"From a QA and development perspective, we would like to communicate with the tech support through email and have that put in the dashboard. This would let us better track the ticket and make it easier for us to communicate with Automation Anywhere."
"In order to score nine or ten, they still need to provide more flexibility and integration with other tools and options."
"Automation Anywhere needs to have more testing tools to improve the testing portion of the solution."
"I have not seen bots working efficiently in the area of reporting."
"We are still hoping to see improvements in its ability to have the client answer automatically and reconnect when Windows updates are applied."
"AI would enable improved automation and faster training times that would be reduced from one month to one week."
"They have incorporated many latest technologies, such as AI, and there is always scope to improve the processes and have more stability."
"Its documentation is not widely available on the web. When there is a problem, the channels through which I can get a solution are limited."
"Concatenation of error messages."
"It needs a free training portal for anybody on the internet to use so that they can get an idea of what the possibilities are."
"The HR and IT areas of the product need to be improved."
"Kofax RPA's UI could be more user-friendly."
"The solution needs to be scalable."
"The process discovery could be a bit better."
"Kofax needs to create a community where developers have the opportunity to donate to it. The education surrounding this solution should be better."
"The configuration of the product is not an easy task for everyone."
"The product's price is an area of concern where improvements are required."
"Most of the issues we run into with the WSO2 Enterprise Integrator deal with customizations."
"I would like to see better documentation for the open-source version."
"If I have to buy software, then it becomes expensive for me."
"The server is very specific and it is very difficult to get experience with it."
"The integration capabilities need to be improved."
"There are a lot of security settings that when you apply you have to re-apply again every time you modify a setting. It is something that really needs to be enhanced."
 

Pricing and Cost Advice

"It looks like it will be right around $115,000, not counting IQ Bot, which we won't renew until later."
"The licensing cost could be improved. It costs a lot. At the very least, the developer licenses and the control panels should be made free to enterprises, and the production environment licensed."
"If we count the integrations that we have done with Appian, which is where a lot of our savings is from, we are well over a million dollars in savings. This is from only doing development for about a year and a half."
"More than 40 to 50 percent of the IT budget will be for the cost of automation projects in the coming years since these projects enhance operations add value."
"The current pricing for Automation Anywhere seems a little higher compared to competitors Power Automate or UiPath. Automation Anywhere is perceived as pricey due to the support model charges ranging from 20% to 30% based on the plans."
"We paid separately for the Runner and Creater components. The final cost depends on the structure of your environment."
"Despite being less expensive than UiPath, Automation Anywhere remains cost-prohibitive for many small and medium-sized businesses."
"I'm not sure what the monthly licensing cost is, as that is taken care of by another team, but I would say it's around $100,000."
"Price is not a problem, because they are a competitor and we have a special rate."
"The cost depends on the number of licenses and the number of RPAs."
"I give the price of the solution a six out of ten."
"Its pricing is reasonable given the product capabilities. Kofax has a wide range of products, and it can sometimes be confusing to understand which capabilities come with which product set. One of the key facets that we've been looking into recently is cognitive document recognition that was a core pile of some of their other technologies such as Kofax transformation modules (KTM)."
"There is a standard license needed to use Kofax RPA and the price is reasonable."
"Kofax RPA is moderately priced but expensive in comparison to UiPath and Power Automate."
"The solution’s license is not expensive."
"The pricing model for automation solutions like Automation Anywhere, UiPath, and Microsoft Power Platform is subscription-based, where costs are calculated based on factors such as the number of hours used and the scale of automation required.......With Kofax, you purchase a license upfront, and that's all you need. You can create as many automation workflows as you require without additional costs for individual use cases."
"It is a low-cost solution."
"The solution costs about 20,000 or 30,000 euros per year, per instance."
"The cost is better than IBM Cloud Pak."
"I rate the product price a six on a scale of one to ten, where one is low price and ten is high price."
"The pricing of WSO2 Enterprise Integrator for enterprise subscriptions can be considered expensive, especially from the perspective of someone who prefers open-source software."
"The open-source, unsupported version is available free of charge."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Manufacturing Company
12%
Construction Company
11%
Computer Software Company
6%
Financial Services Firm
14%
Construction Company
12%
Performing Arts
8%
Outsourcing Company
7%
Financial Services Firm
12%
Comms Service Provider
8%
Construction Company
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business157
Midsize Enterprise83
Large Enterprise551
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise1
Large Enterprise18
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise11
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What is your experience regarding pricing and costs for Kofax RPA?
I am not a user of Tungsten RPA; I sell this product for our company.
What needs improvement with Kofax RPA?
The negative side is that UiPath has a really large community on the RPA side, and Tungsten RPA doesn't have any comm...
What is your primary use case for Kofax RPA?
Tungsten RPA reduces manual work, especially in financial services and HR solutions.
What needs improvement with WSO2 Enterprise Integrator?
Something that could be improved in WSO2 Enterprise Integrator is that the problem is not a lack of capability or fun...
What is your primary use case for WSO2 Enterprise Integrator?
A typical use case for WSO2 Enterprise Integrator is when I am in an interoperability environment with healthcare fac...
What advice do you have for others considering WSO2 Enterprise Integrator?
For simpler tasks or simpler use cases, we avoid using WSO2 Enterprise Integrator because it is quite complex. So it ...
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
Kofax RPA, Kofax Kapow, Kapow
No data available
 

Interactive Demo

Demo not available
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Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Aetna, BNP Paribas, Citi, Goldman Sachs, HSBC, ING, Aviva, Humana, Willis, Merck, University Hospitals, CardinalHealth, American Red Cross, Alegri, Capita
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Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA). Updated: June 2026.
903,871 professionals have used our research since 2012.