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Tungsten RPA vs WSO2 Enterprise Integrator comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Tungsten RPA
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
27
Ranking in other categories
Robotic Process Automation (RPA) (7th)
WSO2 Enterprise Integrator
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
Data Integration (31st), Enterprise Service Bus (ESB) (7th)
 

Mindshare comparison

Tungsten RPA and WSO2 Enterprise Integrator aren’t in the same category and serve different purposes. Tungsten RPA is designed for Robotic Process Automation (RPA) and holds a mindshare of 2.0%, up 1.8% compared to last year.
WSO2 Enterprise Integrator, on the other hand, focuses on Data Integration, holds 1.0% mindshare, up 0.4% since last year.
Robotic Process Automation (RPA) Market Share Distribution
ProductMarket Share (%)
Tungsten RPA2.0%
UiPath Platform12.9%
Microsoft Power Automate11.5%
Other73.6%
Robotic Process Automation (RPA)
Data Integration Market Share Distribution
ProductMarket Share (%)
WSO2 Enterprise Integrator1.0%
SSIS3.7%
Informatica Intelligent Data Management Cloud (IDMC)3.5%
Other91.8%
Data Integration
 

Featured Reviews

Mahmoud Alyabroudi - PeerSpot reviewer
Solutions Architect at DEWA
A n automation solution with OCR and scanner
Tungsten RPA features enhanced desktop automation capabilities, improved Active Directory integration, and upgraded recorder functionality. These updates will be available in the upcoming release. Firstly, The first level of support needs enhancement. When you open a ticket with Tungsten, they inquire about various aspects of the issue. The initial support level should involve conducting a Webex meeting to address and assess the reported issues within the environment directly. This would involve thoroughly checking the issues and logs, among other relevant factors. It may require a minor configuration adjustment that could be resolved promptly during the session. There are several challenges associated with Tungsten RPA. Firstly, there is often a perception issue among employees who may believe that RPA is intended to replace their jobs rather than enhance efficiency. This misconception can hinder the adoption of RPA solutions in the workplace, as employees may resist the implementation of automation technologies. Secondly, there have been challenges related to integrating Tungsten RPA with applications built on Java. Many issues have been addressed and resolved in V11.3, thus improving the compatibility of Tungsten RPA with Java-based applications and major challenges.
AC
Technical director at Cremete
Effective data transformation and integration in complex environments with high functionality
Something that could be improved in WSO2 Enterprise Integrator is that the problem is not a lack of capability or functionalities. The problem is that it is a very complex environment. To put your hand on this environment is a very demanding task. This is the real problem. The problem is not about the product, but about the complexity to manage, to configure, to decide what to do. I have some experience using SAP R/3. It seems to me something similar. When you have to configure a situation with a client, especially for a client not in an industrial sector, but in a service sector, it is quite usual that you are in trouble for some reason. This is always the story that I found in the implementations I have done. Maybe there are only three or four big problems, in some other cases there are more than that, but this is the situation usually. For WSO2 Enterprise Integrator, not the same, but I must say it is quite often there is a need to put together some pieces and make it work in a coordinated way.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The OCR was quite stable and flexible."
"The pricing of the solution is quite good."
"Provides valuable tools working in integration with RPA tools."
"Kofax handles UIs via the browser well. If it's not possible, they have other features like modeling screen scrapes, etc."
"The most valuable features are workflow and process automation."
"The product provided all the security controls that we asked them."
"The ability to script information from websites is most valuable. It also seems to be fairly robust and reasonably easy to manage on a server-based deployment. We have a number of robots operating on the central server."
"This is a stable platform and we did not encounter any big problems."
"The customer service executives are very responsive."
"The learning curve for this solution is very good."
"From the capabilities and functional possibility and anything else technical, it is a very well-done product, I have to say."
"The stability is excellent."
"It's a consolidated product. It works and it does its job pretty well."
"It's a very complete product. It allows us to network security and add more layers of security to the system."
"The installation process is easy."
"The solution has two main parts: integration and transformation. It's very user-friendly and easy to understand for everyone."
 

Cons

"The negative side is that UiPath has a really large community on the RPA side, and Tungsten RPA doesn't have any community for the developer side, which is a red flag for us and for customers."
"The solution could use some AI integrated features."
"Kofax RPA could improve web-based automation and there should be a choice of what browser we can use, such as Google Chrome, instead of an inbuilt browser from Kofax RPA. Additionally, Kofax RPA is missing an orchestrator that other solutions have, such as UiPath."
"Automating systems based on Citrix, where using AI or OCR-based capture of a screen, presents challenges."
"Exception handling needs to be improved."
"We've faced a few challenges with Tungsten RPA. One issue I recall was with sending emails that needed multiple attachments. At the time, the feature only allowed attaching one file at a time. We discussed this with Tungsten RPA, and they planned to add multi-attachment capability to their backlog. I'm not sure if it's been upgraded since then. The solution's desktop automation is tricker."
"I'd like to see a recording function and a more simple interface."
"The solution needs to be scalable."
"The main issue with the product is pricing. It uses core-based pricing for WSO2 Enterprise Integrator and API Manager. It would be best if you had APIM by default. It provides many connectors for easy integration with third-party systems."
"I would like to see better documentation for the open-source version."
"They should release upgrades more frequently."
"The customization can be a bit difficult."
"There are a lot of security settings that when you apply you have to re-apply again every time you modify a setting. It is something that really needs to be enhanced."
"The micro integrator should be improved. There is room for enhancement considering alternative integration components."
"I would like to see them bring back a feature, from earlier versions, that was very useful in debugging and finding issues."
"The integration capabilities need to be improved."
 

Pricing and Cost Advice

"Kofax RPA's licensing costs are yearly and expensive."
"The normal price for an on-premises license is €50,000. That's the price for one robot license. You can have more than one robot license but only one can be run at any one time. I believe the cost of adding a second robot is around €14,000."
"There is a standard license needed to use Kofax RPA and the price is reasonable."
"The pricing model for automation solutions like Automation Anywhere, UiPath, and Microsoft Power Platform is subscription-based, where costs are calculated based on factors such as the number of hours used and the scale of automation required.......With Kofax, you purchase a license upfront, and that's all you need. You can create as many automation workflows as you require without additional costs for individual use cases."
"Its pricing is reasonable given the product capabilities. Kofax has a wide range of products, and it can sometimes be confusing to understand which capabilities come with which product set. One of the key facets that we've been looking into recently is cognitive document recognition that was a core pile of some of their other technologies such as Kofax transformation modules (KTM)."
"Kofax RPA is moderately priced but expensive in comparison to UiPath and Power Automate."
"The cost depends on the number of licenses and the number of RPAs."
"Price is not a problem, because they are a competitor and we have a special rate."
"The solution costs about 20,000 or 30,000 euros per year, per instance."
"It is a low-cost solution."
"The cost is better than IBM Cloud Pak."
"I rate the product price a six on a scale of one to ten, where one is low price and ten is high price."
"The open-source, unsupported version is available free of charge."
"The pricing of WSO2 Enterprise Integrator for enterprise subscriptions can be considered expensive, especially from the perspective of someone who prefers open-source software."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Performing Arts
8%
Manufacturing Company
6%
Computer Software Company
6%
Financial Services Firm
11%
Computer Software Company
8%
Comms Service Provider
8%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise1
Large Enterprise18
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise11
 

Questions from the Community

What is your experience regarding pricing and costs for Kofax RPA?
I am not a user of Tungsten RPA; I sell this product for our company.
What needs improvement with Kofax RPA?
The negative side is that UiPath has a really large community on the RPA side, and Tungsten RPA doesn't have any community for the developer side, which is a red flag for us and for customers.
What is your primary use case for Kofax RPA?
Tungsten RPA reduces manual work, especially in financial services and HR solutions.
What do you like most about WSO2 Enterprise Integrator?
WSO2's analytics capability is good, considering the ELC support they provide.
What is your experience regarding pricing and costs for WSO2 Enterprise Integrator?
The product has reasonable and competitive pricing for enterprise customers. It is expensive for small businesses especially. They are using the open-source solution, and they find it expensive sin...
What needs improvement with WSO2 Enterprise Integrator?
Something that could be improved in WSO2 Enterprise Integrator is that the problem is not a lack of capability or functionalities. The problem is that it is a very complex environment. To put your ...
 

Also Known As

Kofax RPA, Kofax Kapow, Kapow
No data available
 

Overview

 

Sample Customers

Aetna, BNP Paribas, Citi, Goldman Sachs, HSBC, ING, Aviva, Humana, Willis, Merck, University Hospitals, CardinalHealth, American Red Cross, Alegri, Capita
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Find out what your peers are saying about Tungsten RPA vs. WSO2 Enterprise Integrator and other solutions. Updated: May 2023.
882,886 professionals have used our research since 2012.