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Kaspersky Total Security vs Trend Micro Smart Protection comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Kaspersky Total Security offers strong protection and can provide up to 250% ROI and 60% cost reduction for businesses.
Sentiment score
4.8
Many users saw ROI with Trend Micro Smart Protection, notably long-term, despite one user not observing value yet.
Kaspersky Total Security provides a good return on investment by improving data security and reducing costs by sixty percent with its robust security features.
 

Customer Service

Sentiment score
4.5
Kaspersky Total Security offers effective technical support, with users generally satisfied and infrequently needing assistance due to software comfort.
Sentiment score
5.1
Trend Micro Smart Protection's customer service varies, with quick premium support and slower response times for standard and regional support.
I rate them an eight out of ten for their support in deploying Total Security.
The agent is very light, and it doesn't cause any issues on the machine.
 

Scalability Issues

Sentiment score
7.2
Kaspersky Total Security is praised for scalability and adaptability, supporting large organizations effectively despite potential high pricing.
Sentiment score
8.0
Trend Micro Smart Protection is highly scalable, supporting diverse businesses and users with seamless expansion across various sectors.
 

Stability Issues

Sentiment score
7.5
Kaspersky Total Security is stable and reliable, with rare issues like system freezes, rating 8-10 for stability.
Sentiment score
7.7
Trend Micro Smart Protection is stable and reliable, with few performance issues, although Windows compatibility may vary.
We have maintained stable operation with Kaspersky Total Security throughout our usage.
 

Room For Improvement

Kaspersky Total Security requires improvements in encryption, stability, user-friendliness, resource demand, pricing, and security features for better overall performance.
Trend Micro Smart Protection needs improved insights, management, pricing, support, integration, resource usage, compatibility, compliance, and security features.
The system can be demanding on resources, making devices busy when running the client application.
We've experienced compatibility issues with Windows endpoint protection.
 

Setup Cost

Kaspersky Total Security offers competitive pricing perceived as moderate, with a five-user annual bundle starting at $30-$35.
Trend Micro Smart Protection's cost, ranging from 50,000 to 6,000 Euros, is often justified by its features and discounts.
The pricing for Kaspersky Total Security is quite affordable.
However, their pricing is comparable to CrowdStrike.
 

Valuable Features

Kaspersky Total Security offers real-time threat detection, machine learning, and efficient protection without slowing systems, ensuring robust security.
Trend Micro Smart Protection offers robust security features, praised for integration, user-friendliness, scalability, and reliable threat prevention capabilities.
The solution offers endpoint protection by scanning and alerting to viruses in the organization without physical inspection, increasing efficiency by stopping unwanted applications running in the background.
The most effective features of Trend Micro Smart Protection are its antivirus and malware capabilities.
 

Categories and Ranking

Kaspersky Total Security
Ranking in Endpoint Protection Platform (EPP)
24th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
24
Ranking in other categories
No ranking in other categories
Trend Micro Smart Protection
Ranking in Endpoint Protection Platform (EPP)
31st
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
44
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Kaspersky Total Security is 1.0%, up from 0.4% compared to the previous year. The mindshare of Trend Micro Smart Protection is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Ashford Asante - PeerSpot reviewer
A tool with an easy initial setup phase that can be centrally managed by users
What needs to be improved is what my company sends to Kaspersky's team when we are working with it, and then they work on it, which is why we always have updates to take care of the bugs and all those things. You can't have one thing in the solution that needs to be improved. The solution is affordable. For the solution itself, while you are working with it, you come across stuff, that Kaspersky's network helps you deal with since you can send your stuff to Kaspersky's team, and they have access to certain reports, and based on the reports and what what are we doing, the solution is always worked on, so that it can be made the best and efficient application. On a daily basis, the tool is being improved, and I am okay with it. Kaspersky Endpoint Security for Business Select is automated. The cloud application for Kaspersky is automated. For the solution needed for individual systems, Kaspersky provides you with a platform that provides internet security. With Kaspersky, you have a platform that allows you to access www.kaspersky.com and see the systems that you have worked on in the past. If you need to do anything with your individual machines indirectly, you can manage it through a centralized system. The solution's automation capabilities is an area where certain improvements are required.
Amey Darekar - PeerSpot reviewer
Offers centralized security management and flexibility
The improvements required in the product depend on how it is used, meaning it can be used for endpoint security or email and collaboration security. The web gateway is used along with anti-malware, advanced protection, URL filtering, application control, and data protection. I don't have any improvements to suggest in the tool as of now, and not at least for now, as per my security assessment. There are certain concerns with the product's stability, so it is an area where improvements are required.
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Top Industries

By visitors reading reviews
Computer Software Company
22%
Comms Service Provider
9%
University
7%
Manufacturing Company
7%
Manufacturing Company
12%
Computer Software Company
12%
Performing Arts
10%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Kaspersky Total Security?
I am satisfied with the solution's security features because we have been using it for years.
What is your experience regarding pricing and costs for Kaspersky Total Security?
The pricing for Kaspersky Total Security is quite affordable, rated at eight out of ten, and all necessary licensing fees are included.
What needs improvement with Kaspersky Total Security?
The system can be demanding on resources, making devices busy when running the client application. It would be beneficial if the resource usage could be reduced to lessen the burden on devices.
What do you like most about Trend Micro Smart Protection?
The tool offers centralized security management. The tool's deployment is flexible.
What is your experience regarding pricing and costs for Trend Micro Smart Protection?
I'm not involved in licensing, so I have no idea of the cost. However, their pricing is comparable to CrowdStrike. None of these solutions are cheap.
What needs improvement with Trend Micro Smart Protection?
The dashboard could be easier to manage. We've experienced compatibility issues with Windows endpoint protection. More support for malware and botnets would be beneficial.
 

Also Known As

No data available
Trend Micro Smart Protection Complete
 

Overview

 

Sample Customers

Information Not Available
Atma Jaya Catholic University of Indonesia, Blekinge County Council, Bulgarian American Credit Bank, Cancer Research UK, Delacour, Evalueserve, Gulftainer, Hiroshima Red Cross Hospital & Atomic-bomb Survivors Hospital, Mazda Motor Logistics Europe, MEDHOST, Nikigolf, Ochsner Health System, SIAX Computing Solutions, Tegen
Find out what your peers are saying about Kaspersky Total Security vs. Trend Micro Smart Protection and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.