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Kaspersky TOTAL Security for Business vs Trend Micro Smart Protection comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Users praised significant cost savings, improved cybersecurity, efficient threat detection, ease of deployment, and high return on investment with Kaspersky TOTAL Security.
Sentiment score
4.8
Trend Micro Smart Protection delivers positive ROI, preventing breaches, updating systems, and supporting financial and reputational benefits over time.
 

Customer Service

Sentiment score
4.8
Kaspersky TOTAL Security for Business is praised for its knowledgeable, efficient, and courteous customer service available at various hours.
Sentiment score
5.1
Trend Micro Smart Protection's customer service varies; premium is effective, but standard support often faces delays and availability issues.
The agent is very light, and it doesn't cause any issues on the machine.
Solutions Architect at a tech services company with 51-200 employees
 

Scalability Issues

Sentiment score
7.5
Kaspersky TOTAL Security for Business is scalable, integrates easily, performs stably, and offers customizable, centralized control for diverse environments.
Sentiment score
8.0
Trend Micro Smart Protection scales effectively for businesses of all sizes with positive feedback on performance and flexibility.
 

Stability Issues

Sentiment score
8.9
Kaspersky TOTAL Security for Business is praised for its stability, efficiency, and reliable protection, offering consistent and dependable operation.
Sentiment score
7.7
Trend Micro Smart Protection is stable, reliable, and well-rated, though improved compatibility with major vendors could enhance user experience.
 

Room For Improvement

Kaspersky TOTAL Security for Business needs performance speed improvement, simpler setup, more responsive support, and clearer documentation for advanced features.
Trend Micro Smart Protection needs enhancements in management tools, AI, compatibility, support, pricing, integration, and threat detection features.
We've experienced compatibility issues with Windows endpoint protection.
Security Architect at Kyndryl
 

Setup Cost

<p>Kaspersky TOTAL Security for Business provides comprehensive enterprise protection with robust features, but it can be resource-intensive.</p>
Trend Micro Smart Protection pricing varies widely, seen as competitive yet sometimes more expensive, with extensive licensing terms.
 

Valuable Features

Kaspersky TOTAL Security is praised for robust malware protection, ease of management, and comprehensive encryption, with strong support and detailed reporting.
Trend Micro Smart Protection delivers comprehensive security with robust features, low resource usage, scalability, and seamless IT system integration.
The most effective features of Trend Micro Smart Protection are its antivirus and malware capabilities.
Security Architect at Kyndryl
 

Categories and Ranking

Kaspersky TOTAL Security fo...
Ranking in Endpoint Protection Platform (EPP)
48th
Average Rating
8.0
Reviews Sentiment
6.2
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Trend Micro Smart Protection
Ranking in Endpoint Protection Platform (EPP)
33rd
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
44
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Kaspersky TOTAL Security for Business is 0.4%, up from 0.2% compared to the previous year. The mindshare of Trend Micro Smart Protection is 0.9%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Trend Micro Smart Protection0.9%
Kaspersky TOTAL Security for Business0.4%
Other98.7%
Endpoint Protection Platform (EPP)
 

Featured Reviews

ZA
Information security engineer at PricewaterhouseCoopers
Provides a user-friendly experience compared to other endpoint security solutions and excellent real-time threat protection but poor customer service and support
I appreciate the user interface (UI/UX). Kaspersky provides a user-friendly experience compared to other endpoint security solutions. Additionally, Kaspersky offers a large number of robust default policies, such as USB blockage. I really like this feature. Kaspersky provides excellent real-time threat protection. Your main database server is connected to the Kaspersky server, preventing zero-day exploits, advanced threats, and APTs (Advanced Persistent Threats). This protects your confidential data. Importantly, Kaspersky now uses signature-less technology, a crucial feature for combatting modern viruses, malware, and threats that have evolved beyond traditional signature-based detection. Before 2011, endpoint security worked on signature-based detection. Kaspersky is working on signature-less technology, so I really like that.
DL
Security Architect at Kyndryl
Antivirus and malware capabilities effectively enhance threat prevention and integration
Our primary use case for Trend Micro Smart Protection is endpoint protection The most effective features of Trend Micro Smart Protection are its antivirus and malware capabilities.  Additionally, it integrates well with all our tools, including ServiceNow, for fault reporting. This integration…
report
Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.
879,422 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
18%
Comms Service Provider
16%
Outsourcing Company
11%
Retailer
6%
Manufacturing Company
13%
Performing Arts
11%
Computer Software Company
9%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise14
Large Enterprise16
 

Questions from the Community

What do you like most about Kaspersky TOTAL Security for Business?
Kaspersky offers a large number of robust default policies, such as USB blockage. I really like this feature.
What is your experience regarding pricing and costs for Kaspersky TOTAL Security for Business?
As a technical engineer, I am not involved in handling pricing and budgeting, which are managed by another department. There have been no extra expenses involved in the standard licensing fee.
What needs improvement with Kaspersky TOTAL Security for Business?
The deployment process could be clarified, specifically around the ability to push the security application to clients from the central servers, as we faced issues with this. Additionally, having s...
What do you like most about Trend Micro Smart Protection?
The tool offers centralized security management. The tool's deployment is flexible.
What is your experience regarding pricing and costs for Trend Micro Smart Protection?
I find that Trend Micro Smart Protection is affordable; I don't think it can be quite expensive.
What needs improvement with Trend Micro Smart Protection?
Technical support needs to be improved. We had a customer move from Trend Micro because they didn't the support. Both response time and ownership are the problems with support. Trend Micro Smart Pr...
 

Also Known As

No data available
Trend Micro Smart Protection Complete
 

Overview

 

Sample Customers

Information Not Available
Atma Jaya Catholic University of Indonesia, Blekinge County Council, Bulgarian American Credit Bank, Cancer Research UK, Delacour, Evalueserve, Gulftainer, Hiroshima Red Cross Hospital & Atomic-bomb Survivors Hospital, Mazda Motor Logistics Europe, MEDHOST, Nikigolf, Ochsner Health System, SIAX Computing Solutions, Tegen
Find out what your peers are saying about Kaspersky TOTAL Security for Business vs. Trend Micro Smart Protection and other solutions. Updated: December 2025.
879,422 professionals have used our research since 2012.