We performed a comparison between Kaseya VSA and ManageEngine Patch Manager Plus based on real PeerSpot user reviews.
Find out in this report how the two Patch Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."As a small IT shop, the weird feature that the VSA has that I have not found anywhere else is they have these little colored dots that tell you the status of the machine. Is it offline and powered up? Is it actively being used? Is it idle? A lot of our clients ask us to do things for them, but, of course, they don't really want us to be underfoot. So we always look for, "Hey, there's an idle machine. We can work on that one now." And to say it makes it easy, we can do that at a glance. In any other tool we've looked at, you have to go several layers deep to see if the machine is in use, and you could spend your entire day just trying to find a machine that was idle, whereas, with Kaseya VSA, you can tell at a glance."
"The patching is very efficient and we can rely on the alerts that we receive."
"We can schedule the patching of the endpoints."
"The most valuable part of this solution is the security features that it offers."
"The remote support is the most valuable aspect of the solution."
"Kesaya is highly configurable."
"The backup tool is highly useful, offering a fast and efficient way to retrieve and restore data."
"Being able to connect to client computers without them necessarily needing to be there and being able to put in the patches and manage different information systems is valuable."
"ManageEngine Patch Manager Plus is lightweight and has a remote push feature that helps me manage several main sites and subsites."
"Scalability-wise, I rate the solution a ten out of ten."
"The most valuable features are patch management and mobile device management."
"The most valuable feature of this solution is centralized management."
"It is a highly stable solution."
"The fetch repository is a good feature."
"The solution's technical support is top-notch. Whenever I have a question, they get back to me immediately, which is probably one of the best features of the solution's technical support."
"The initial setup was easy."
"There is room for improvement in the remote control strengths."
"The technical support of the solution is an area with shortcomings that needs improvement."
"I have been looking for a way to deploy patches via the internet to selected equipment from Kaseya VSA, but it seems impossible."
"The user interface is somewhat outdated."
"It never functioned as intended."
"The reporting feature in Kaseya VSA could improve by being more user-friendly. The reporting overview is too wordy or the representation can be better."
"The stability of the solution is good but it can be improved."
"I would like to see improved virtual infrastructure management."
"The user interface of ManageEngine Patch Manager Plus needs to be made more user-friendly, simplified, and less complicated."
"They should add better features for managing hardware."
"I find the user interface a little bit intimidating and not very appealing."
"The only area for improvement in ManageEngine Patch Manager Plus, which I noticed, is the reporting."
"There are limitations to this solution when we are working with iOS, Apple laptops or desktops such as the Mac and iMac."
"The tool's support needs improvement."
"The solution's initial setup is not straightforward, and we have to customize it with our relevant features."
"The cloud version should have option to add all the endpoints using the agent. Not only for Windows, but also the Linux version. There are some versions which are not compatible with SaaS Manager. So some customers do not want to use the latest version of Linux latest version of CentOS. Actually, CentOS is not available. But some are using and patch manager is compatible for some versions only, not older older versions. So there are some pros and cons that are referred to patch management."
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Kaseya VSA is ranked 4th in Patch Management with 29 reviews while ManageEngine Patch Manager Plus is ranked 7th in Patch Management with 12 reviews. Kaseya VSA is rated 7.6, while ManageEngine Patch Manager Plus is rated 8.4. The top reviewer of Kaseya VSA writes "Single portal management, cost-saving, with thorough technical support". On the other hand, the top reviewer of ManageEngine Patch Manager Plus writes "Good scalability and a responsive tech support team ". Kaseya VSA is most compared with Microsoft Configuration Manager, ConnectWise Automate, NinjaOne, Microsoft Windows Server Update Services and Zabbix, whereas ManageEngine Patch Manager Plus is most compared with Microsoft Windows Server Update Services, BigFix, ManageEngine Endpoint Central, Microsoft Configuration Manager and Automox. See our Kaseya VSA vs. ManageEngine Patch Manager Plus report.
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