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Kaseya Traverse vs Observer GigaStor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Kaseya Traverse
Ranking in Network Monitoring Software
77th
Average Rating
6.6
Reviews Sentiment
6.5
Number of Reviews
8
Ranking in other categories
Cloud Monitoring Software (50th)
Observer GigaStor
Ranking in Network Monitoring Software
83rd
Average Rating
9.0
Reviews Sentiment
8.1
Number of Reviews
7
Ranking in other categories
Network Troubleshooting (13th), Network Packet Broker (NPB) (8th)
 

Mindshare comparison

As of May 2026, in the Network Monitoring Software category, the mindshare of Kaseya Traverse is 0.6%, up from 0.2% compared to the previous year. The mindshare of Observer GigaStor is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Kaseya Traverse0.6%
Observer GigaStor0.5%
Other98.9%
Network Monitoring Software
 

Featured Reviews

AMMAR HUMAIDY HUSIN - PeerSpot reviewer
Technical Consultant at a university with 11-50 employees
Automation increases efficiency, but pricing needs to be more competitive
Improvement is needed in making it cheaper, of course. I am not emphasizing making it cheaper, however, it should be more competitive with other products. The product itself is very good and helpful for me as a customer. The issue always is the price, as we cannot beat most of our competitors on pricing alone. If a product is just nice to have, not essential like an antivirus, if it's not really competitive with pricing, we cannot sell it.
Jeroen-Dubbelman - PeerSpot reviewer
Director at Bitrate
Aids significantly in the threat-hunting process and provides a score-based evaluation of user experience
There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues originate from the network, server, client, or application. Additionally, it facilitates in-depth analysis of application dependencies. The retrospective network analysis capability of Observer GigaStor has been beneficial. It's a pivotal feature for network performance solutions. However, I prefer to consider the entire solution suite - GigaStor, along with GigaFlow and Apex - for comprehensive network visibility and monitoring. So, I prefer to integrate all three solutions to provide the best visibility. They complement each other well, with Apex aggregating and correlating data from both GigaStor and GigaFlow to enhance environmental understanding and troubleshooting efficiency.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Automating processes is crucial for me, so the automation part stands out."
"The remote support and data collection features are great."
"Everything is running seamlessly on the solution, to the point where you don't see any gap."
"Most of the features are pretty good and the solution is user friendly."
"In terms of most valuable features, we are happy with everything so far, and maybe in a year's time I'll have a different opinion on what can change, what can be better, but for now it's the perfect solution."
"It is a pretty stable solution...It is a pretty stable solution."
"It's a simple and humble tool."
"We have found the solution to be very flexible to our requirements. We have been able to configure it on-premise effectively when we were using less of the cloud."
"I have no regrets using this product, I am very satisfied for what I paid for it and for the things I am able to do with the product."
"I also have the ability to see an application's performance, to see what's going on, why a network is slow, why this program for this user is experiencing a delay or some network issue"
"Go take a look at it. It's a great product and has great capabilities."
"The ability to capture packets. It is not only for monitoring. That is very important for a company that wants to keep an eye on the packets, the transactions, the flows..."
"Enables us to go back in time to capture an issue and analyze it for a solution, and this after the fact analysis is key to overcoming the bump in the night issues."
"This solution allows us to see exactly what is going on in the network and we can very quickly solve issues with users."
"There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues originate from the network, server, client, or application. Additionally, it facilitates in-depth analysis of application dependencies."
"This solution allows us to see exactly what is going on in the network and we can very quickly solve issues with users."
 

Cons

"However, the issue lies in the adequacy of the responses to my questions, which are usually not up to par."
"Kaseya Traverse can improve by adding a Service Map to help us create a configuration management database (CMDB), this would be helpful for us."
"Reporting is tedious and not organized in the way customers expect."
"Dashboards and Central Protection were an issue. Also, database monitoring was not there. Even though they said that it was there at an additional cost, that tool was very basic. We couldn't have device configuration backup also."
"With my most recent experiences on the solution, I can say that it isn't currently stable; there are a lot of glitches and bugs and the reliability just isn't there right now."
"In terms of what could be improved, we are innovating all the time, as well as having a look at different avenues so that the strategy follows the structure. I think the software is still a little bit too new to actually fully asses what it has."
"The tool needs to have some AI capabilities, which it lacks currently."
"I think the software is still a little bit too new to actually fully assess what it has."
"I would like to have more than 4TB of storage available in the portable version of this solution."
"GigaStor feeds into Apex. So, the area where there could be improvement would be in artificial intelligence. For example, the incorporation of more advanced machine learning or AI capabilities could enhance its functionality."
"Maybe the graphical user interface could be simplified to allow people to use it more easily."
"The interface is pretty complex, so for the average user, it takes a while to get up to speed with it. I would like it to be more user-friendly."
"Graphics need improvement. Because a lot of the information there you have to input first in some case to have full potential. It could be more automated."
"I would like to have more than 4TB of storage available in the portable version of this solution."
"The Observer Console UI is consistent and stable, but could use some updating to be more modern."
"Maybe the graphical user interface could be simplified to allow people to use it more easily. It's already good, but they can work more on it to make it even easier."
 

Pricing and Cost Advice

"The price depends on whether you are monitoring different applications, especially in bulk, and depends on what you're doing. If you're monitoring one endpoint, it will cost you 150 ZAR."
"The solution is not cheap, but it is not too expensive."
"It's quite expensive."
"It depends on the requirements you have. There are three types of license. There's the updates license, the work group license, and the workstation license."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
12%
Government
9%
Construction Company
8%
Construction Company
19%
Financial Services Firm
15%
Government
6%
Healthcare Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Large Enterprise7
By reviewers
Company SizeCount
Small Business5
Large Enterprise3
 

Questions from the Community

What needs improvement with Kaseya Traverse?
Improvement is needed in making it cheaper, of course. I am not emphasizing making it cheaper, however, it should be more competitive with other products. The product itself is very good and helpfu...
What is your primary use case for Kaseya Traverse?
If I want to automate the management and maintenance of my server automatically, this product is a good use case for that.
What advice do you have for others considering Kaseya Traverse?
I'd rate the solution seven out of ten. As Kaseya sellers, we always promote Kaseya first. If the price is more competitive, then I think it will be better. It's a main pain point for us as a resel...
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Overview

 

Sample Customers

UltiSat, Clear Concepts, nVidia, United States Postal Service, Cisco, Redbox, Spark Digital, People's Bank & Trust
Cisco Systems, Hawaiian Telecom, Renown Health, State of Nevada, U.S. Department of Veteran Affairs, Allstate Insurance, Jack Henry & Associates, United States Airforce, US Bank, Blue Cross Blue Shield of Minnesota, Texas Tech University Health Sciences Center, Chicago Board Options Exchange
Find out what your peers are saying about Kaseya Traverse vs. Observer GigaStor and other solutions. Updated: April 2026.
894,807 professionals have used our research since 2012.