Kaseya Traverse vs Observer GigaStor comparison

Kaseya and Viavi Solutions are both solutions in the Network Monitoring Software category. Kaseya is ranked #67 with an average rating of 6.3, while Viavi Solutions is ranked #93. Kaseya holds a 0.3% mindshare in NMS, compared to Viavi Solutions’s 0.2% mindshare. Additionally, 83% of Kaseya users are willing to recommend the solution, compared to 100% of Viavi Solutions users who would recommend it.

Kaseya Traverse

Read 8 Kaseya Traverse reviews

465 Views
269 Comparison Views

83% willing to recommend

Observer GigaStor

Read 7 Observer GigaStor reviews

234 Views
178 Comparison Views

100% willing to recommend

Kaseya Traverse

Observer GigaStor

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Executive SummaryUpdated on Oct 10, 2024

Kaseya Traverse and Observer GigaStor are network management solutions competing in the IT sector. While Kaseya Traverse is favored for its simplicity and cost-effective support, Observer GigaStor offers a robust feature set, making it more appealing for those seeking comprehensive solutions.

Features: Kaseya Traverse provides real-time monitoring, automation capabilities, and streamlined IT processes. It emphasizes simplified IT management for efficiency. Observer GigaStor offers detailed analytics, deep packet inspection, and extensive network diagnostics, focusing on in-depth analysis.

Room for Improvement: Kaseya Traverse could enhance its analytics depth, expand customization options, and improve documentation. Observer GigaStor might benefit from a more intuitive interface, quicker deployment times, and reduced complexity in features.

Ease of Deployment and Customer Service: Observer GigaStor’s deployment is complex and requires more setup time, but it has comprehensive documentation and responsive support. Kaseya Traverse supports quicker deployment with better integration and cost-effective customer service solutions.

Pricing and ROI: Kaseya Traverse typically offers a more affordable setup, yielding quick ROI due to operational efficiencies. Observer GigaStor’s higher initial cost is justified by advanced features, providing significant ROI in demanding environments.

To learn more, read our detailed Kaseya Traverse vs. Observer GigaStor Report (Updated: April 2025).

Buyer's Guide

Kaseya Traverse vs. Observer GigaStor

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Kaseya Traverse

Ranking in Network Monitoring Software

67th

Average Rating

6.6

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

Cloud Monitoring Software (38th)

Observer GigaStor

Ranking in Network Monitoring Software

93rd

Average Rating

9.0

Reviews Sentiment

8.1

Number of Reviews

Ranking in other categories

Network Troubleshooting (15th), Network Packet Broker (NPB) (9th)

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of Kaseya Traverse is 0.3%, up from 0.2% compared to the previous year. The mindshare of Observer GigaStor is 0.2%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

AMMAR HUMAIDY HUSIN

Technical Consultant at a university with 11-50 employees

Automation increases efficiency, but pricing needs to be more competitive

Improvement is needed in making it cheaper, of course. I am not emphasizing making it cheaper, however, it should be more competitive with other products. The product itself is very good and helpful for me as a customer. The issue always is the price, as we cannot beat most of our competitors on pricing alone. If a product is just nice to have, not essential like an antivirus, if it's not really competitive with pricing, we cannot sell it.

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Jeroen-Dubbelman

Director at Bitrate

Aids significantly in the threat-hunting process and provides a score-based evaluation of user experience

There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues originate from the network, server, client, or application. Additionally, it facilitates in-depth analysis of application dependencies. The retrospective network analysis capability of Observer GigaStor has been beneficial. It's a pivotal feature for network performance solutions. However, I prefer to consider the entire solution suite - GigaStor, along with GigaFlow and Apex - for comprehensive network visibility and monitoring. So, I prefer to integrate all three solutions to provide the best visibility. They complement each other well, with Apex aggregating and correlating data from both GigaStor and GigaFlow to enhance environmental understanding and troubleshooting efficiency.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We have found the solution to be very flexible to our requirements. We have been able to configure it on-premise effectively when we were using less of the cloud."

"Automating processes is crucial for me, so the automation part stands out."

"Everything is running seamlessly on the solution, to the point where you don't see any gap."

"It's a simple and humble tool."

"Most of the features are pretty good and the solution is user friendly."

"It is a pretty stable solution...It is a pretty stable solution."

"If I want to automate the management and maintenance of my server automatically, this product is a good use case for that."

"Kaseya Traverse is a very stable solution and very sustainable in terms of what the market wants, what is out there, price-wise and functionality features. They're quite competitive and they are always innovating."

More Kaseya Traverse pros

"The ability to capture packets. It is not only for monitoring. That is very important for a company that wants to keep an eye on the packets, the transactions, the flows..."

"It can help to write your rules, organize firewalls, your block, and also your protocols and IP address to come in or out of your network."

"I also have the ability to see an application's performance, to see what's going on, why a network is slow, why this program for this user is experiencing a delay or some network issue"

"This solution allows us to see exactly what is going on in the network and we can very quickly solve issues with users."

"There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues originate from the network, server, client, or application. Additionally, it facilitates in-depth analysis of application dependencies."

"It's able to capture packets and, after a long time, you can come and use that information; to check, to analyze - everything you would want to do. So it's very good and helpful if you want to protect your data. It is stored in a certain place where you can access it every time you want to analyze it."

Cons

"We've noticed a few bugs as of late. However, this seems to only be in the reporting part of the product."

"The tool needs to have some AI capabilities, which it lacks currently."

"Improvement is needed in making it cheaper."

"Reporting is tedious and not organized in the way customers expect."

"However, the issue lies in the adequacy of the responses to my questions, which are usually not up to par."

"Dashboards and Central Protection were an issue. Also, database monitoring was not there. Even though they said that it was there at an additional cost, that tool was very basic. We couldn't have device configuration backup also."

"Kaseya Traverse can improve by adding a Service Map to help us create a configuration management database (CMDB), this would be helpful for us."

"Reporting is a bit difficult."

More Kaseya Traverse cons

"I would like to have more than 4TB of storage available in the portable version of this solution."

"Maybe the graphical user interface could be simplified to allow people to use it more easily. It's already good, but they can work more on it to make it even easier."

"Graphics need improvement. Because a lot of the information there you have to input first in some case to have full potential. It could be more automated."

"GigaStor feeds into Apex. So, the area where there could be improvement would be in artificial intelligence. For example, the incorporation of more advanced machine learning or AI capabilities could enhance its functionality."

Pricing and Cost Advice

"The solution is not cheap, but it is not too expensive."

"The price depends on whether you are monitoring different applications, especially in bulk, and depends on what you're doing. If you're monitoring one endpoint, it will cost you 150 ZAR."

"It depends on the requirements you have. There are three types of license. There's the updates license, the work group license, and the workstation license."

"It's quite expensive."

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Top Industries

By visitors reading reviews

Computer Software Company

31%

Financial Services Firm

11%

Government

Wholesaler/Distributor

Financial Services Firm

28%

Computer Software Company

18%

Manufacturing Company

10%

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Kaseya Traverse?

The remote support and data collection features are great.

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What is your experience regarding pricing and costs for Kaseya Traverse?

The solution is not cheap, but it is not too expensive. We pay an annual license fee. There are no additional fees associated with the product.

See all answers

What needs improvement with Kaseya Traverse?

See all answers

What do you like most about Observer GigaStor?

See all answers

What is your experience regarding pricing and costs for Observer GigaStor?

I would rate the pricing a ten out of ten. It's quite expensive.

See all answers

What needs improvement with Observer GigaStor?

GigaStor feeds into Apex. So, the area where there could be improvement would be in artificial intelligence. For example, the incorporation of more advanced machine learning or AI capabilities coul...

See all answers

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Product Reports

Buyer's Guide

Kaseya Traverse

April 2025

Download Kaseya Traverse product report

Buyer's Guide

Observer GigaStor

April 2025

Download Observer GigaStor product report

Overview

Immediately identify impacted IT services using insights based on rich data analytics of events such as SNMP traps, Windows events and Syslogs. Resolve faults quickly via NetFlow enabled root cause analysis across cloud, on-premise, hybrid cloud and virtualized IT environments.

Kaseya

Observer GigaStor is a network analysis tool that comes in a variety of form factors, including rack mount, portable, and virtual. Capable of storing up to a petabyte of traffic for later analysis, GigaStor helps ensure optimal network and application performance.

Viavi Solutions

Sample Customers

UltiSat, Clear Concepts, nVidia, United States Postal Service, Cisco, Redbox, Spark Digital, People's Bank & Trust

Cisco Systems, Hawaiian Telecom, Renown Health, State of Nevada, U.S. Department of Veteran Affairs, Allstate Insurance, Jack Henry & Associates, United States Airforce, US Bank, Blue Cross Blue Shield of Minnesota, Texas Tech University Health Sciences Center, Chicago Board Options Exchange

Buyer's Guide

Kaseya Traverse vs. Observer GigaStor

April 2025

Free Report: Kaseya Traverse vs. Observer GigaStor

Find out what your peers are saying about Kaseya Traverse vs. Observer GigaStor and other solutions. Updated: April 2025.

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