We performed a comparison between Kapture CRM and Oracle CRM based on real PeerSpot user reviews.
Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM."The software can be easily accessed and operated with minimal training. All our employees are able to use the software without much practice."
"The software sends automated messages for customers' birthdays and anniversaries."
"We are most comfortable with the user interface that Oracle CRM has, it is very good."
"For the most part, the solution is straightforward."
"Oracle CRM is very, very stable, one of the most stable products I've used in my career, and doesn't require much maintenance."
"Everything related to insights and dashboards is valuable. It is great for tracking all the effort and generating reports."
"The most valuable features of the solution I like are its stability and customization."
"It is very simple."
"It is one of the most proficient CRM tools out there. It is comprehensive and scalable. It covers most of the CRM activities, business lines, and business requirements."
"The most valuable features of the solution are that it is user-friendly and the fact that the database handling is much better, like any other Oracle solution."
"One or two leads may go missing due to downtime."
"While generating graphical representations, the software got hung."
"This solution is only available on-premises. It could be improved by offering a cloud/SaaS option which is more scalable."
"With Oracle CRM, people report some usual downtime and frequent outages."
"Oracle CRM should have more integration with different platforms."
"The performance could be better."
"Oracle CRM can improve integration and performance."
"The product is not intuitive."
"The configuration requires a lot of technical intervention."
"An improvement would be to lower the price of the license."
Earn 20 points
Kapture CRM is ranked 57th in CRM while Oracle CRM is ranked 7th in CRM with 31 reviews. Kapture CRM is rated 10.0, while Oracle CRM is rated 7.8. The top reviewer of Kapture CRM writes "The software can be easily accessed and operated with minimal training". On the other hand, the top reviewer of Oracle CRM writes "The solution is easy to deploy, scalable, and stable". Kapture CRM is most compared with Salesforce Sales Cloud, whereas Oracle CRM is most compared with Siebel CRM, SAP CRM, Microsoft Dynamics CRM, Amdocs CRM and Salesforce Sales Cloud.
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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
