JumpCloud vs Oracle Identity Cloud Service comparison

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JumpCloud Logo
2,097 views|1,117 comparisons
100% willing to recommend
Oracle Logo
761 views|574 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between JumpCloud and Oracle Identity Cloud Service based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Okta, Google and others in Identity and Access Management as a Service (IDaaS) (IAMaaS).
To learn more, read our detailed Identity and Access Management as a Service (IDaaS) (IAMaaS) Report (Updated: April 2024).
770,292 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The usual authentication and authorization, which were all controlled into one portal, are very convenient.""JumpCloud enables different kinds of connections and enables employees or subcontractors not within the company to connect to our network securely.""The product enables device management.""The most valuable feature of JumpCloud, it provides a convenient and streamlined solution for me to access and manage all of the features I require in one centralized location. This eliminates the need for me to worry about hiring individuals to manage these tasks, as well as eliminating concerns surrounding hardware, updates, and licenses. With JumpCloud, I am able to receive the services I need in a timely and efficient manner, which has significantly reduced my stress and alleviated a great deal of the issues I once faced. This is especially important as I am often bound by laws, regulations, contracts, and customer demands to keep up with various tasks. With JumpCloud, I am able to manage everything I need in one place, giving me visibility and control over aspects that I previously had to manage through multiple systems.""Azure Cloud services are on time and run well and if we use a JumpCloud, the benefits we receive are the ease of management and the solution is completely user-friendly. End users can do identity management easily.""I am impressed with the product's remote access which allows admins to control endpoints which is a timesaver.""After deploying to the cloud, we had remote device management on all of our corporate laptops.""Some of the most valuable features of Jumpcloud have been the use of the policies. They have been very helpful. There are modules in there for policies where you can create your own which indirectly are GPOs similar to what you have for Microsoft environments, however, they are only doing registry changes. They are very powerful and useful. Additionally, having your directory and SSO in one spot is another thing that they provide in application management. Adding, removing, and updating applications are in one place for desktop administration."

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"The APIs are well documented, which has allowed us to access the IDCS security applications in our custom APIs.""The most valuable features are the high stability and good performance.""Identity Cloud has simplified our migrations. Since we're primarily working with native Oracle solutions, we can adopt many features of Oracle Identity Cloud Management.""Federation and Identity let us create users and send federation tools, giving the authentication and authorization to users. With the on-premise solution, I can do the installation, configuration, and integration of Identity Access Management. This gives us direct access. The integration with the single solution E-business suite is also very valuable.""Onboarding of new employees, consultants, and partners has rapidly increased. We reduced the time to onboard them and the ease of onboarding has been improved. Therefore, we recognize there has been efficiency which has been brought into our organization.""The most valuable feature is the reduced maintenance burden for the client.""The most valuable feature is identity management."

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Cons
"The querying for users in Jumpcloud could be improved, it is sometimes difficult to use. When you're trying to query a user and you spell out their name, you don't receive that person. Sometimes you receive a list of people with the same first name or last name. This could be better.""JumpCloud can improve in its synchronization of identities. More specifically, groups with Office 365. They've been working on it, but it's not where I would necessarily like it to be.""I would like to see some support for printers, especially network printers, through the application.""They need more straightening of the SSO capabilities.""A nice feature called patch management with different kinds of licensing is not included in JumpCloud.""Support is not good enough.""Lacks the ability to have various VPN applications.""JumpCloud could improve the compatibility with other devices and operating systems. For example, the solution only works well with Mac and some Linux devices. It does not work for mobile devices, such as Android."

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"Oracle needs to improve the GUI and many other aspects of the cloud console. It isn't as slick as Azure, Google, or IWS cloud. The documentation could be better, too.""The initial setup was a little complex. At that time, the method of integration was a bit complicated due to the scripts that we were required to write for the integration.""We still see a lot of bugs in any of the versions that Oracle comes out with. So, there are a lot of bugs that need to be fixed.""The protocol could be easier to use.""The IDs that are not used for a particular number of days should be disabled automatically.""Self Service features are still limited in IDCS, and there is a need for more customization of the self-service screens.""The cost of this solution should be reduced."

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Pricing and Cost Advice
  • "We are using an enterprise license for JumpCloud. We have purchased a license for approximately $3,000 a year, but we are charged more than $135,000 annually."
  • "Licensing cost can be anywhere between $2 and $18 a month depending on what you want to do."
  • "The cost of the solution is approximately $12 per user. However, the cost depends on what modules you're using. They have an all-in-one package and they do have tiers. For example, the more users you have, the cheaper it ends up being in the end too. I know they've done some changes to the pricing model and I haven't been involved in a lot of the licensing lately. I don't know the exact cost at this time."
  • "The cost was around $5 per user per month."
  • "JumpCloud offers several subscription plans as a software-as-a-service (SaaS) provider. The pricing is based on the number of users and the services that are required, meaning that you only pay for what you consume and don't have to pay for services that you don't need. When compared to other solutions, JumpCloud can actually be more cost-effective, as it eliminates the need to hire a team, purchase hardware, pay for licenses and software, and worry about updates, security, and backups. Thus, it offers a more efficient and cost-effective solution for managing your needs."
  • "I am pretty sure that the cost to acquire JumpCloud is less. They have à la carte or per-user pricing. The pricing is there on their webpage. I am not sure if they have any enterprise pricing or discounts if you have more users. But the overall pricing is less than Okta."
  • "JumpCloud's monthly license costs around $25 for the complete solution."
  • "The pricing model changed about 18 months ago. It used to be that you got 10 users free, and then you paid for any user above 10 users. Now, when you go above 10 users, you pay for every user. It has become a bit more expensive, but it's such a good product. When you take into account Microsoft licenses, if you were to run Active Directory, you'd need a server to put it on, or you would need a couple of servers, backup, etc. It's a no-brainer. JumpCloud is so much easier to manage from my perspective, regardless of the cost increase. It's just brilliant."
  • More JumpCloud Pricing and Cost Advice →

  • "The foundation tier that is offered with other cloud services subscriptions is fairly extensive and supports the use of identities, groups, and privileges in those cloud services."
  • "Our licensing costs are on a yearly basis."
  • More Oracle Identity Cloud Service Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The product enables device management.
    Top Answer:The solution is pretty expensive. It costs us EUR 250 per user per month. It was a point of hesitation for us. We can get premium support, too.
    Top Answer:We need more multi-factor authentication possibilities. I opened a ticket for it. However, it is not configurable in JumpCloud.
    Top Answer:The most valuable feature is the reduced maintenance burden for the client.
    Top Answer:We still see a lot of bugs in any of the versions that Oracle comes out with. So, there are a lot of bugs that need to be fixed. Some of the documentation is not incorrect, but it could be more clear… more »
    Top Answer:I used it for user provisioning, role-based access control, and single sign-on. I had various different use cases.
    Ranking
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    2,097
    Comparisons
    1,117
    Reviews
    12
    Average Words per Review
    792
    Rating
    8.5
    Views
    761
    Comparisons
    574
    Reviews
    0
    Average Words per Review
    0
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    N/A
    Comparisons
    Learn More
    Overview

    JumpCloud is a comprehensive cloud-based directory platform that provides secure and centralized user management for organizations. It offers a wide range of features including user authentication, single sign-on, device management, and multi-factor authentication. 

    With JumpCloud, businesses can easily manage user access to various applications, systems, and networks, ensuring enhanced security and productivity. The platform supports a variety of operating systems and integrates seamlessly with popular productivity tools. 

    JumpCloud also offers a robust API, enabling organizations to automate user management processes and integrate with other systems. Overall, JumpCloud simplifies user management, enhances security, and improves productivity for businesses of all sizes.

    Oracle Identity Cloud Service enables organizations to automate security, compliance, and IDM activities regardless of where they are on their journey to the cloud.

    Sample Customers
    Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare
    Valuecube, Doosan Heavy Industries & Construction, Ricoh
    Top Industries
    REVIEWERS
    Financial Services Firm18%
    Computer Software Company18%
    Wellness & Fitness Company9%
    Program Development Consultancy9%
    VISITORS READING REVIEWS
    Computer Software Company20%
    Government7%
    Financial Services Firm7%
    Comms Service Provider6%
    VISITORS READING REVIEWS
    Computer Software Company20%
    Manufacturing Company11%
    Government10%
    Financial Services Firm8%
    Company Size
    REVIEWERS
    Small Business76%
    Midsize Enterprise12%
    Large Enterprise12%
    VISITORS READING REVIEWS
    Small Business39%
    Midsize Enterprise19%
    Large Enterprise42%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise19%
    Large Enterprise61%
    Buyer's Guide
    Identity and Access Management as a Service (IDaaS) (IAMaaS)
    April 2024
    Find out what your peers are saying about Microsoft, Okta, Google and others in Identity and Access Management as a Service (IDaaS) (IAMaaS). Updated: April 2024.
    770,292 professionals have used our research since 2012.

    JumpCloud is ranked 5th in Identity and Access Management as a Service (IDaaS) (IAMaaS) with 16 reviews while Oracle Identity Cloud Service is ranked 20th in Identity and Access Management as a Service (IDaaS) (IAMaaS) with 7 reviews. JumpCloud is rated 8.6, while Oracle Identity Cloud Service is rated 7.6. The top reviewer of JumpCloud writes "Time saving, effective cloud directory and single sign-on authentication, with rapid implementation". On the other hand, the top reviewer of Oracle Identity Cloud Service writes "An important foundation product for other cloud services, although the UI needs improvement". JumpCloud is most compared with Microsoft Entra ID, Google Cloud Identity, Microsoft Intune, Cisco Duo and Scalefusion, whereas Oracle Identity Cloud Service is most compared with Microsoft Entra ID and SailPoint IdentityIQ.

    See our list of best Identity and Access Management as a Service (IDaaS) (IAMaaS) vendors and best ZTNA as a Service vendors.

    We monitor all Identity and Access Management as a Service (IDaaS) (IAMaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.