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Jamf Protect vs Trend Micro Smart Protection comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Jamf Protect
Ranking in Endpoint Protection Platform (EPP)
30th
Average Rating
9.4
Reviews Sentiment
7.9
Number of Reviews
10
Ranking in other categories
No ranking in other categories
Trend Micro Smart Protection
Ranking in Endpoint Protection Platform (EPP)
31st
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Jamf Protect is 0.8%, up from 0.2% compared to the previous year. The mindshare of Trend Micro Smart Protection is 0.6%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Dinesh Venkates - PeerSpot reviewer
Effective device management, enhance threat detection and smooth integration
I would rate my experience with the initial setup a ten out of ten, with ten being easy. Initially, the deployment took 15 days for the pilot phase, and then another 15 days for production. However, the actual deployment itself only took 15 days, as it was preconfigured. So it took around one month in total. Stakeholder approval caused a delay, but the actual deployment for the facility department was only 15 days. No maintenance is required because everything is associated. It's a cloud solution, so we only need to modify applications for the services. So, 99.9% of the time, it's working fine.
Amey Darekar - PeerSpot reviewer
Offers centralized security management and flexibility
The improvements required in the product depend on how it is used, meaning it can be used for endpoint security or email and collaboration security. The web gateway is used along with anti-malware, advanced protection, URL filtering, application control, and data protection. I don't have any improvements to suggest in the tool as of now, and not at least for now, as per my security assessment. There are certain concerns with the product's stability, so it is an area where improvements are required.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product's initial setup phase has very simple steps."
"The tool's tech support is helpful and efficient. It also has an active community."
"I rate the technical support a ten out of ten."
"We mainly use Jamf Protect to protect staff computers from malware and antivirus."
"The product's initial setup phase is straightforward and as simple as CrowdStrike."
"The quick updates are really good. If a new OS update drops today, I'll have the Jamf Protect update within a few hours. It's also compatible with all Mac OS versions, and there's zero lag or performance impact."
"Jamf Protect's most effective features for threat detection include managing devices and applications, deploying and upgrading the OS, and its overall security features."
"The behavioral detection is valuable."
"The most valuable features are the DLP and anti-virus functionality."
"It is their most comprehensive endpoint protection solution. It includes DLP and Office 365. It also includes device control and the rest of the little bells and whistles that the traditional AV vendors have."
"The most valuable features are the behavior monitoring, behavior analysis, and web reputation service."
"The scalability works well."
"Helps with vulnerability and patch management, making it easier to provide top-notch services to our customers."
"The product maintenance is relatively easy."
"The AI is excellent."
"The stability is good and I like the level of performance I can get."
 

Cons

"The dependency on Jamf Pro or SIEM or SOAR for some automations and integrations could be reduced."
"The solution’s stability could be improved."
"Beginners need initial training."
"I'd really like to see some data loss prevention (DLP) capabilities. More visibility into user activity on laptops would be helpful."
"The solution's integration with other tools is slow."
"Jamf Protect protects just Mac devices, and we would love to have one solution for other platforms and not just Mac devices."
"The tool's drawback is that it fails to offer support for Linux."
"The scope of improvement will fall under the support hierarchy that the tool offers to the latest version that Apple derives for any of the latest operating systems to launch."
"The pricing of the solution can be improved."
"I want the tool to provide the solutions integrated within it to have regular updates. Currently, the solutions integrated with Smart Protection get updates from the cloud. I want to minimize the download from the cloud."
"The solution should improve its mobile management solution."
"We were considering switching to SentinalOne because it has pre-detection, and Trend Micro does not offer this; it's something the solution should add."
"We found an issue on the server-side. Sometimes, it slows down the servers if you install it on the SQL."
"Trend Micro Smart Protection needs to improve its compliance features to cover more domains, such as BCIDSS rules. Enhancements in this area would enable quicker and more comprehensive compliance reporting."
"There is room for improvement to make it better for customers."
"The dashboard or console of Trend Micro Smart Protection should be easier to comprehend"
 

Pricing and Cost Advice

"Jamf Protect is an expensive solution."
"It's significantly cheaper than other options like ApexOne."
"The licensing costs are yearly and expensive."
"I rate the product price as a five on a scale of one to ten, where one is a low price, and ten is a high price."
"Jamf Protect costs double the price that we were paying before."
"The product is not an averagely priced tool."
"Whether something is affordable or pricy, is relative. It depends on the value an institution has attached to a capability. For us, security is a premium requirement, I can't say a solution is pricey if we are able to afford it and run it for seven years, I would say it's affordable."
"The tool's licensing costs are yearly."
"Trend Micro Smart Protection is more costly than competitor solutions"
"The product pricing for PCs is reasonable, but server security can be expensive."
"The licensing is on a yearly basis and I believe our organization paid about $2,000/year. However, it's been a while since I looked at the pricing and we no longer use the solution."
"The price of Trend Micro Smart Protection is reasonable."
"The solution is a little expensive. However, they can reduce the price for competition. There are different licensing models."
"The price of the solution should be less expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
University
13%
Financial Services Firm
9%
Healthcare Company
5%
Computer Software Company
15%
Manufacturing Company
11%
Government
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Jamf Protect?
Jamf Protect searches incoming and outgoing traffic for malware to monitor the network for security.
What is your experience regarding pricing and costs for Jamf Protect?
The product is not an averagely priced tool. If the organization is fully on Apple's fleet, they can consider Jamf Protect, but it is quite costly. Jamf Protect is costly compared with any other so...
What needs improvement with Jamf Protect?
The dependency on Jamf Pro or SIEM or SOAR for some automations and integrations could be reduced. In-built automation and remediation of behavior-based threats would be beneficial enhancements.
What do you like most about Trend Micro Smart Protection?
The tool offers centralized security management. The tool's deployment is flexible.
What is your experience regarding pricing and costs for Trend Micro Smart Protection?
I'm not involved in licensing, so I have no idea of the cost. However, their pricing is comparable to CrowdStrike. None of these solutions are cheap.
What needs improvement with Trend Micro Smart Protection?
The dashboard could be easier to manage. We've experienced compatibility issues with Windows endpoint protection. More support for malware and botnets would be beneficial.
 

Also Known As

No data available
Trend Micro Smart Protection Complete
 

Overview

 

Sample Customers

Information Not Available
Atma Jaya Catholic University of Indonesia, Blekinge County Council, Bulgarian American Credit Bank, Cancer Research UK, Delacour, Evalueserve, Gulftainer, Hiroshima Red Cross Hospital & Atomic-bomb Survivors Hospital, Mazda Motor Logistics Europe, MEDHOST, Nikigolf, Ochsner Health System, SIAX Computing Solutions, Tegen
Find out what your peers are saying about Jamf Protect vs. Trend Micro Smart Protection and other solutions. Updated: April 2025.
850,491 professionals have used our research since 2012.