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Jamf Protect vs Trend Micro Smart Protection comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Jamf Protect
Ranking in Endpoint Protection Platform (EPP)
28th
Average Rating
9.4
Reviews Sentiment
7.9
Number of Reviews
9
Ranking in other categories
No ranking in other categories
Trend Micro Smart Protection
Ranking in Endpoint Protection Platform (EPP)
36th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
44
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Jamf Protect is 0.9%, up from 0.5% compared to the previous year. The mindshare of Trend Micro Smart Protection is 0.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Jamf Protect0.9%
Trend Micro Smart Protection0.8%
Other98.3%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Amit-Sarkar - PeerSpot reviewer
Allows users to easily monitor miscellaneous activities occurring in their environments
The product's price is an area of concern where improvements are required. It would be good if Jamf Protect could be integrated with Jamf Pro and used as a single solution. There are a couple of improvements where there is a need to change a few things. There are also a couple of things that need to be removed and merged into the main tool, Jamf Pro. The solution's technical team needs to improve because somewhere I felt from my personal experience that unless Jamf's team puts in an effort to understand the requirements of its customers, help can't be provided. The help provided by Jamf's team is on the basis of what they know, so I feel that they need to put a bit of effort into understanding what customers expect from the product.
Amey Darekar - PeerSpot reviewer
Offers centralized security management and flexibility
The improvements required in the product depend on how it is used, meaning it can be used for endpoint security or email and collaboration security. The web gateway is used along with anti-malware, advanced protection, URL filtering, application control, and data protection. I don't have any improvements to suggest in the tool as of now, and not at least for now, as per my security assessment. There are certain concerns with the product's stability, so it is an area where improvements are required.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The quick updates are really good. If a new OS update drops today, I'll have the Jamf Protect update within a few hours. It's also compatible with all Mac OS versions, and there's zero lag or performance impact."
"I rate the technical support a ten out of ten."
"The behavioral detection is valuable."
"The product's initial setup phase has very simple steps."
"Jamf Protect is a security product that helps us with CIS benchmarks and threat prevention."
"The tool's tech support is helpful and efficient. It also has an active community."
"We mainly use Jamf Protect to protect staff computers from malware and antivirus."
"Jamf Protect searches incoming and outgoing traffic for malware to monitor the network for security."
"The configuration is easy."
"The most valuable feature of the solution is its simplicity."
"The most valuable feature of Trend Micro Smart Protection is automatic scanning."
"Your workstation doesn't slow down, unlike when you use Symantec, for example."
"Helps with vulnerability and patch management, making it easier to provide top-notch services to our customers."
"It is a stable solution."
"The most effective features of Trend Micro Smart Protection are its antivirus and malware capabilities."
"Smart Protection is great for monitoring traffic, particularly email, and protecting the endpoints. Both are valuable."
 

Cons

"The product's price is an area of concern where improvements are required."
"The scope of improvement will fall under the support hierarchy that the tool offers to the latest version that Apple derives for any of the latest operating systems to launch."
"Jamf Protect needs to improve its pricing."
"The dependency on Jamf Pro or SIEM or SOAR for some automations and integrations could be reduced."
"I'd really like to see some data loss prevention (DLP) capabilities. More visibility into user activity on laptops would be helpful."
"The solution’s stability could be improved."
"Beginners need initial training."
"The solution's integration with other tools is slow."
"Trend Micro support needs more enhancement."
"The dashboard could be easier to manage. We've experienced compatibility issues with Windows endpoint protection."
"In the next release, I would like to see a combination of the different features from Apex One and OfficeScan in Trend Micro Smart, rather than as upgraded features."
"The dashboard or console of Trend Micro Smart Protection should be easier to comprehend"
"The web filtering could be improved."
"The solution's device control options are not too beneficial."
"No online encryption or cloud services are available for the tool, so my company has to install it mostly in an on-premises environment. Encryption or cloud services need to be made available in the product."
"The solution’s technical support is not very good and could be improved."
 

Pricing and Cost Advice

"The licensing costs are yearly and expensive."
"It's significantly cheaper than other options like ApexOne."
"I rate the product price as a five on a scale of one to ten, where one is a low price, and ten is a high price."
"Jamf Protect is an expensive solution."
"Jamf Protect costs double the price that we were paying before."
"The tool's licensing costs are yearly."
"Instead of going for monthly or yearly licensing models, it is better to go ahead with three-year or five-year licensing models as it can be cheaper."
"The price of Trend Micro Smart Protection is reasonable."
"We pay for the solution on a yearly basis. We pay approximately 100 Euros a year per user. There are no additional fees above this."
"This solution provides good value for the price."
"The pricing is good compared to Symantec and McAfee."
"Its price is fine. Price-wise, it is competitive with any other vendor."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a five out of ten."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
University
12%
Financial Services Firm
8%
Educational Organization
6%
Performing Arts
12%
Manufacturing Company
12%
Computer Software Company
10%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise4
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise14
Large Enterprise16
 

Questions from the Community

What do you like most about Jamf Protect?
Jamf Protect searches incoming and outgoing traffic for malware to monitor the network for security.
What is your experience regarding pricing and costs for Jamf Protect?
Jamf Protect is an expensive solution. Customers need to pay additional costs for Jamf Protect's on-ground support. On a scale from one to ten, where one is cheap and ten is expensive, I rate the s...
What needs improvement with Jamf Protect?
The dependency on Jamf Pro or SIEM or SOAR for some automations and integrations could be reduced. In-built automation and remediation of behavior-based threats would be beneficial enhancements.
What do you like most about Trend Micro Smart Protection?
The tool offers centralized security management. The tool's deployment is flexible.
What is your experience regarding pricing and costs for Trend Micro Smart Protection?
I find that Trend Micro Smart Protection is affordable; I don't think it can be quite expensive.
What needs improvement with Trend Micro Smart Protection?
Technical support needs to be improved. We had a customer move from Trend Micro because they didn't the support. Both response time and ownership are the problems with support. Trend Micro Smart Pr...
 

Also Known As

No data available
Trend Micro Smart Protection Complete
 

Overview

 

Sample Customers

Information Not Available
Atma Jaya Catholic University of Indonesia, Blekinge County Council, Bulgarian American Credit Bank, Cancer Research UK, Delacour, Evalueserve, Gulftainer, Hiroshima Red Cross Hospital & Atomic-bomb Survivors Hospital, Mazda Motor Logistics Europe, MEDHOST, Nikigolf, Ochsner Health System, SIAX Computing Solutions, Tegen
Find out what your peers are saying about Jamf Protect vs. Trend Micro Smart Protection and other solutions. Updated: September 2025.
869,760 professionals have used our research since 2012.