Jacada Intelligent Agent Engagement vs VisualCron comparison

Uniphore and SMA Technologies are both solutions in the Robotic Process Automation (RPA) category. Uniphore is ranked #41, while SMA Technologies is ranked #15 with an average rating of 9.0. Uniphore holds a 0.8% mindshare in RPA, compared to SMA Technologies’s 1.0% mindshare. Additionally, 100% of Uniphore users are willing to recommend the solution, compared to 100% of SMA Technologies users who would recommend it.

Jacada Intelligent Agent En...

Read 1 Jacada Intelligent Agent Engagement review

434 Views
421 Comparison Views

100% willing to recommend

VisualCron

Read 11 VisualCron reviews

1,726 Views
759 Comparison Views

100% willing to recommend

Jacada Intelligent Agent En...

VisualCron

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Executive Summary

We performed a comparison between Jacada Intelligent Agent Engagement and VisualCron based on real PeerSpot user reviews.

Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA).

To learn more, read our detailed Robotic Process Automation (RPA) Report (Updated: December 2025).

Buyer's Guide

Robotic Process Automation (RPA)

December 2025

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Helped 881,114 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Jacada Intelligent Agent En...

Ranking in Robotic Process Automation (RPA)

41st

Average Rating

7.0

Reviews Sentiment

5.7

Number of Reviews

Ranking in other categories

No ranking in other categories

VisualCron

Ranking in Robotic Process Automation (RPA)

15th

Average Rating

9.0

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Managed File Transfer (MFT) (15th), Workload Automation (17th)

Mindshare comparison

As of January 2026, in the Robotic Process Automation (RPA) category, the mindshare of Jacada Intelligent Agent Engagement is 0.8%, up from 0.1% compared to the previous year. The mindshare of VisualCron is 1.0%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA) Market Share Distribution
Product	Market Share (%)
VisualCron	1.0%
Jacada Intelligent Agent Engagement	0.8%
Other	98.2%

Robotic Process Automation (RPA)

Featured Reviews

Biswajit Mohanty

Senior Manager - RPA & Transition at a financial services firm with 10,001+ employees

Suitable for a small-scale business but not evolved enough for a large enterprise

The best thing with that Jacada is that they are a repository builder, which we use for our assessment to gauge and match screens. Jacada has evolved, but I'm not using the latest version. Technically we use our internal product more, which is iAutomate. We also use UiPath and Automation Anywhere…

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Sourav-Dutta

Technical Lead - Database Administrator at SMART ENERGY SYSTEMS LLC

It's user-friendly, and I didn't need long to understand the process

We use VisualCron for all our automation needs, like connecting to FileZilla, calling APIs, generating PGP keys, creating encryption files with the PGP key login to Azure, etc. It can automatically log in to SQL Server and execute SQL script jobs in bulk. We had 2,000-3,000 users at my previous…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The initial setup was fairly straightforward."

"The most valuable feature of VisualCron is its ability to schedule interactive jobs so that you can have interdependencies within the job and interdependencies of a job on another job, and so on."

"'ve only had a few cases where I've had to request support in the past 12 years of use, but the support response time and resolution were was extremely quick."

"The tool has reduced our operational costs by 40%."

"It has improved our organization with more automation within the business departments and less administration and development in the IT department. Usually, as the IT department, we are the bottleneck for many requirements within the business. With this tool, the business departments are able to perform many task themselves."

"I love VisualCron because we previously spent a lot of time writing Power switches to connect to SQL Server. VisualCron makes it easier to execute services or connect to FileZilla by only adding the credentials to the master credentials stored in the solution."

"It helped us reduce manual steps."

"VisualCron is a very powerful program to automate different steps in your business processes. We use it to automate replacing files and inform departments about the replacement."

"What I found most beneficial from VisualCron is that you can directly connect it with different databases, user accounts, and credentials. You can run queries from one machine to another using the credentials, unlike PowerShell, that's run by the machine itself. With VisualCron, you can directly ask other machines and run requests through user credentials. Suppose you have an AWS or Azure environment. In that case, you can maintain the connection between on-premises and cloud-based machines, which is the type of setup in the organization I'm working for. You can directly call some of the services via VisualCron on your local on-premises machine, and I found that an excellent feature of the tool."

More VisualCron pros

Cons

"They need to create a workflow system."

"I want to improve the UI in VisualCron, as it's not as user-friendly, particularly when setting up the task scheduler. If you're familiar with the tool, then no problem, but if not, you'll have a problem typing text because sometimes, the cursor points to other places, so there's an issue with text box alignment in VisualCron. That was painful for me when I was just a VisualCron novice, but when you become used to it, there won't be a problem."

"Our suggestion to make it better and more manageable in terms of GDPR: Implement it in a very partnership way."

"There are some conditions in the mail trigger, but you can only use them as an "AND" condition, not as an "OR" condition. This is an improvement that could be useful. For example, some people put "invoice" in the subject and others put "invoice" in the body. If I want to make a trigger for everybody whose sending invoices, I have to make two jobs for this now."

"The error timeout and info could be better. When making web request calls, it will time out sometimes and we won't get any useful info out of the error response."

"I would like for VisualCron to expand audit log to show who changed job variables that are initialized per job run."

"VisualCron seems to operate like an efficient machine when it comes to improvements and enhancements and new features. I always appreciate the quick response I get when bringing up an issue or coming up with suggestions. I've mentioned before that it would be great to see a move away from SQLCE and XML configuration files."

"An area for improvement in VisualCron is its cluttered interface. It isn't always easy to find all functionalities, so what VisualCron needs is a user interface expert who can improve the interface. There's a learning curve in terms of finding what you need from the interface of VisualCron. The technical support for VisualCron also needs improvement in terms of response time. Currently, there's no live support or hotline you can call to get quick answers, so this is what I'd like to see in the next version of VisualCron. A less cluttered and more streamlined interface, where you don't need to hunt for some of the features, is also what I'd like to see in the next VisualCron update."

"The only problem I face when I use the tool is that it doesn't contain much documentation or it doesn't have many video tutorials on its features."

More VisualCron cons

Pricing and Cost Advice

Information not available

"VisualCron is correctly priced because it wasn't very cheap, and it wasn't overly expensive, so the price for it was set correctly. When my previous company bought VisualCron, it was €800 per server per year. On a scale of one to five, I would rate the pricing for VisualCron a five because it was just right. The tool was affordable, and it has one of the most competitive pricing in the market."

"The price is a bit high."

"ROI is 95 percent."

"The pricing is extremely fair, and because of that I recommend purchasing multiple instances to split out the processing load across multiple application servers."

"ROI is one month."

"We are fine with a rather cheap setup. Licensing with VisualCron is fair. You have a simple one-year licence in different sizes. There isn't a licensing jungle with hundreds of options and opt-ins."

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

28%

Financial Services Firm

11%

Insurance Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	1
Large Enterprise	5

Questions from the Community

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What do you like most about VisualCron?

The tool has reduced our operational costs by 40%.

See all answers

What is your experience regarding pricing and costs for VisualCron?

The price is a bit high. However, it is okay.

See all answers

What needs improvement with VisualCron?

The documentation is a bit weak. The tool must provide a better set of documentation.

See all answers

Comparisons

SAP Intelligent RPA vs Jacada Intelligent Agent Engagement

Compared 25% of the time

Nintex RPA vs Jacada Intelligent Agent Engagement

Compared 24% of the time

UiPath Platform vs Jacada Intelligent Agent Engagement

Compared 18% of the time

OpenText Robotic Process Automation vs Jacada Intelligent Agent Engagement

Compared 13% of the time

epiplex Automation Studio vs Jacada Intelligent Agent Engagement

Compared 10% of the time

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Microsoft Power Automate vs VisualCron

Compared 18% of the time

Control-M vs VisualCron

Compared 14% of the time

OpCon vs VisualCron

Compared 9% of the time

Fortra's Automate vs VisualCron

Compared 8% of the time

JAMS vs VisualCron

Compared 8% of the time

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Product Reports

Buyer's Guide

Robotic Process Automation (RPA)

December 2025

Jacada Intelligent Agent Engagement report

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Buyer's Guide

VisualCron

January 2026

Download VisualCron product report

Overview

While assisted service aptly describes the human-touch component, intelligent agent engagement more accurately describes the human-touch fueled with technology to drive improved operational efficiency. Intelligent agent engagement is about transforming complex agent desktops, a variety of channels (voice, chat, email, etc) and complex processes (troubleshooting, complicated products, regulatory) into an operationally efficient customer service experience.

Uniphore

VisualCron offers task automation through a visual interface, eliminating the need for programming skills. With capabilities like alerting and variable usage, users benefit from integration with databases, timely task execution, and cross-platform operations.

VisualCron empowers users by simplifying complex workflows. It allows seamless task automation through features like interactive scheduling and role-based operations. Users appreciate its integration capabilities, replacing multiple tools with a comprehensive automation solution. The support system ensures quick assistance, making it a reliable choice for workflow visualization and task execution. However, areas like error handling and interface design require enhancements for improved user experience.

What are the key features of VisualCron?

Visual Interface: Users automate tasks without needing programming skills.
Integration: Connects with databases and multiple systems to streamline operations.
Alerting: Notifies users about tasks and system statuses.
Task Scheduling: Allows interactive management of automated tasks.
Credentials Management: Enables cross-platform operations securely.

What benefits can users expect when evaluating VisualCron?

Increased Efficiency: Reduces the time spent on manual processes.
Cost Reduction: Eliminates the need for multiple tools by consolidating functionalities.
Enhanced Support: Offers robust post-sales support for quicker assistance.
Streamlined Workflows: Simplifies complex task automation.

Organizations leverage VisualCron in industries like finance and logistics to automate tasks such as encryption and secure file transfers. It's also integral in managing data operations, facilitating communications between systems, and executing SQL jobs, enhancing operational efficiency across sectors.

SMA Technologies

Sample Customers

Humana, Turk Telekom, Leumi Card

7 Eleven, ABB Sécheron SA, Adobe Systems Incorporated, Amazon Europe Core, Apple, Assa Abloy, Aston Martin, Banco Santander, BMW (Australia)

Buyer's Guide

Robotic Process Automation (RPA)

December 2025

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