Ixia Hawkeye vs Spiceworks comparison

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86% willing to recommend

Ixia Hawkeye

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

Spiceworks and Ixia Hawkeye are network management products. Spiceworks is favored for its cost-effectiveness and support, whereas Ixia Hawkeye is preferred by users for its advanced feature set.

Features: Spiceworks includes a free help desk solution, network monitoring, and IT asset management, making it suitable for small to medium-sized businesses. Ixia Hawkeye offers advanced network performance monitoring, preemptive troubleshooting tools, and detailed analytics, targeting enterprises seeking robust reliability.

Room for Improvement: Spiceworks could enhance its scalability, provide more advanced analytics, and improve its mobile app functionality. Ixia Hawkeye might benefit from a simpler initial setup, more intuitive user interface, and better integration with non-enterprise software.

Ease of Deployment and Customer Service: Spiceworks is easy to deploy with minimal configuration and excellent community support. Ixia Hawkeye requires a more complex setup due to its advanced features but comes with strong customer service for larger network environments.

Pricing and ROI: Spiceworks offers a free version, making it highly cost-effective for businesses with tight budgets, resulting in a potentially high ROI for small companies. Ixia Hawkeye, though priced higher, offers substantial ROI with its premium capabilities, ideal for larger enterprises looking for advanced insights.

To learn more, read our detailed Ixia Hawkeye vs. Spiceworks Report (Updated: July 2025).

Ixia Hawkeye vs. Spiceworks

July 2025

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Helped 865,384 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Ixia Hawkeye

Ranking in IT Infrastructure Monitoring

36th

Average Rating

9.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Unified Communications Monitoring (3rd), Network Monitoring Software (37th)

Spiceworks

Ranking in IT Infrastructure Monitoring

47th

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Help Desk Software (15th), IT Asset Management (12th)

Mindshare comparison

As of August 2025, in the IT Infrastructure Monitoring category, the mindshare of Ixia Hawkeye is 0.3%, up from 0.2% compared to the previous year. The mindshare of Spiceworks is 0.4%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring

Featured Reviews

José Enrique Cano Rodriguez

Assistant Consultant at Tata Consultancy

A valuable tool for optimizing network performance and security with comprehensive network monitoring capabilities, user-friendly interface, and flexibility for scripting

Distinguishing itself from network management systems like SolarWinds Orion and Dataminer, Hawkeye offers a distinctive feature. It empowers network administrators to access specialized and detailed views for specific tests, including video streaming and performance related to specific applications like video games. In contrast, SolarWinds and Dataminer typically offer a more general evaluation of network health. Hawkeye's unique capability enables a detailed analysis of network performance through specific tests, allowing administrators to identify areas in need of improvement and take precise actions to enhance network performance.

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Rohit Samel

Account Manager Enterprise Sales at Navdeep Technologies Pvt.Ltd

Cloud storage with no hardware needed and great comprehensive reports

The software is cloud-based, so I do not need to store any data locally. It is a fully software-based solution, eliminating the need for investment in hardware. We have the capability to create reports as needed. It is good software to use, as there were no incidents where I needed to contact technical support. Additionally, it is free software.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Our customer was happiest with the price of this product."

"The ease of setup is the most valuable aspect of this solution. It's easy to set up and run tests."

"It empowers network administrators to access specialized and detailed views for specific tests, including video streaming and performance related to specific applications like video games."

"The most valuable feature is the deployment because it's very easy to deploy real flow through the network."

"The solution is easy to use and easy to manage."

"It shows the users that are currently logged in, which is not something that Active Directory by default will ever let you know up front."

"It's easy to understand."

"If you're in the market for a low-cost service desk system, Spiceworks is a good software solution to start out with, especially when it comes to startups and those organizations that don't currently have any existing service desk software in place."

"The software is cloud-based, so I do not need to store any data locally."

"The most valuable features are the inventory and personalization."

"The solution can find all asset details automatically, whether it's a Mac address, computer name, IP address, models, etc. It's very helpful."

"Helpdesk and inventory are both equally valuable, and they form the true core of the product."

More Spiceworks pros

Cons

"You can't delete more than one thing at a time. It would be great to be able to highlight three out of five things and delete them, whether it's a test or an actual report."

"Improvements in network performance are essential."

"The customization of tests and even the results can be improved."

"Ixia has one flaw, which is that they do not print the license code on the paper licenses that are shipped to the customers."

"There are a lot of disadvantages to Spiceworks because it's not an agent-based solution."

"Having an integrated asset management tool, where I can plug in things that are offline, would be good."

"The customer service is okay, however, I would appreciate much more clarity on what I want to know exactly."

"The SNMP sniffer requires a lot of work to get right."

"Since Spiceworks is a free tool, it's not very scriptable or customizable."

"The network mapping could be improved. Putting together an actual bonafide network map would be really nice."

"It would be nice to have remote access to the solution via a tablet. They also need remote control from a PC. Right now, to complete the technical support process, you have to have a tool to access the PC, and check the problems."

"Once a device was recognized on the network, Spiceworks never got rid of it even after you took it off the network. You had to go in and manually remove it."

More Spiceworks cons

Pricing and Cost Advice

"It cost us approximately 25,000 for two years. This is cheaper than ThousandEyes."

"In larger networks, the costs for licenses tend to be more reasonable, but for smaller networks, it appears relatively costly."

"The tool is cheap."

"The product is free! Get it now."

"It's free."

"It might be about $300 annually for a bigger company. If you pay annually, it's better and cheaper."

"Seeing that it is a low-cost solution, I would advise you to go ahead with Spiceworks and experiment with it to see if you can get things working properly, especially if you currently don't have any existing service desk software in place."

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

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Top Industries

By visitors reading reviews

Computer Software Company

10%

Energy/Utilities Company

Financial Services Firm

Manufacturing Company

University

14%

Computer Software Company

12%

Financial Services Firm

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Ixia Hawkeye?

It empowers network administrators to access specialized and detailed views for specific tests, including video streaming and performance related to specific applications like video games.

What needs improvement with Ixia Hawkeye?

Improvements in network performance are essential.

What is your primary use case for Ixia Hawkeye?

Our objective is to evaluate the performance of GPON and DOCSIS networks which involves considering factors such as pricing, sales, and the technical aspects of conducting tests. To achieve this, v...

What do you like most about Spiceworks?

The solution is easy to use and easy to manage.

What is your experience regarding pricing and costs for Spiceworks?

The tool is cheap.

What needs improvement with Spiceworks?

I am unable to provide suggestions for improvement at this moment, however, I can provide feedback later. Currently, there do not seem to be any issues.

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Product Reports

Network Monitoring Software

August 2025

Download Ixia Hawkeye product report

Download Spiceworks product report

July 2025

Overview

Hawkeye quickly and effectively validates network performance, isolates problems, and proactively detects issues by running scheduled verification tests. Using a combination of hardware and software agents called Performance Endpoints, Hawkeye simulates application traffic and sends key performance metrics to a central console for fast action.

Keysight Technologies

From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place.

Sample Customers

EMA

Broward Center for the Performing Arts, Symantec, Webroot, EMC, Pertino