We performed a comparison between ITRS Geneos and Pandora FMS based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"Geneos automatically sends email notifications when any batch job fails, the database is down or the website is down. It is automatically monitoring everything and reduces manual effort."
"I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option."
"The clean and colorful UI and easy to use options like snooze and active times."
"ITRS can define rules to alert when certain parameters that you monitor breach a threshold. Rules can be configured to fire recovery actions automatically to clear the alert"
"The NetProbe carries over 100 samplers which are capable of monitoring hardware, OS, and the application layer."
"Real-time log monitoring with desktop alerts is valuable as it tells us immediately when there is an issue."
"I always appreciate Geneos's stability and ease of use."
"The ability to build integrations to tools that are not monitored out of the box is the most valuable feature."
"This product has allowed us to identify and correct certain issues that were affecting our solution."
"It is easy to create your own custom modules if you just know a little bit of scripting. If you have unique requirements, you can just make your own modules. You can even grab checks from other vendors. There are open-source checks for various things such as SMTP, etc. There is a long list of different ones from Nagios. You can just use them, and within seconds, you get yourself a check that is monitoring whatever you need. It is really flexible. I guess that's why they call it Pandora Flexible Monitoring System (FMS). It is reliable. It does the job, and it alerts. It is also surprisingly feature-rich. Our network guy just recently asked about a particular protocol to monitor the bandwidth on the network, which is not a common protocol. When I looked it up, and I found that they cover it. It is very mature for a not-so-known product."
"It provides us with proactive monitoring and is very easy to configure and maintain."
"The network monitoring and configuration within this solution is very good."
"The solution has good dashboards and graphics."
"Features I have found most valuable with Pandora are the personalized metrics and the simplicity of data."
"The official forum is active enough to answer most of the high-end technical questions that you may have."
"Thanks to this software and to the work of the support team, we have everything under control."
"The Wi-Fi side needs improvement."
"Geneos' application monitoring could be improved a lot. Products like AppDynamics and Dynatrace provide the process thread-level monitoring, but Geneos lacks these capabilities."
"t needs to have better middleware integration for things such as application and Microsft SQL servers."
"I would like to see ITRS integrate its setup editor with a SVN to check-in setup XML after major changes."
"ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."
"For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version."
"One thing that could be improved in terms of rapid scaling would be more ability to clone aspects of an implementation. It seems like there are opportunities in this area, where we have repetitive tasks to do when it comes to implementing things on new servers or on new gateways. It would be great if there was an easy way to clone something that had already been done."
"Much of the reporting outside of the user interface is very basic and requires much customization to be useful."
"They have the Webslinger solution where you can see when something is alerting. It's a little bit cumbersome."
"I find that this software is resource heavy, and demands a lot of processing capacity."
"An update to the Android app would be appreciated."
"Their support is good, but it is just online communication. It would be great to be able to just call someone and talk to them instead of always writing. It works well for me because I am a decent communicator in email, but some people might find it difficult to describe in a written fashion and communicate with them that way. There is a learning curve to the interface, but once you get used to it, it is actually very powerful. They have a lot of options, but people struggle with the interface. They've improved it though, and it is getting better. They need to keep improving the learning curve to help buy-in. I'm the guy that manages it, so I'm comfortable with it. They can refine the upgrade agents to be easier. They can also do more refinement in end-user usability because not everyone is strong technically, and people who aren't strong technically might be averse to the product, even though it has come a long way. It has a complete GUI and everything."
"I think some improvements to the Android app would be good."
"The price for Pandora FMS is expensive."
"I would like for the solution to be faster and have a better tolerance between parallel servers for Pandora and Pest Control."
"I would like to have a dashboard with all assets displayed, with a quick hover-over status."
"A nice feature in the next release would be an automation module to run workflow actions."
ITRS Geneos is ranked 17th in Network Monitoring Software with 57 reviews while Pandora FMS is ranked 28th in Network Monitoring Software with 22 reviews. ITRS Geneos is rated 8.2, while Pandora FMS is rated 9.2. The top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". On the other hand, the top reviewer of Pandora FMS writes "The open architecture is easy to extend and enhance". ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana, Datadog and Prometheus, whereas Pandora FMS is most compared with Zabbix, Wazuh, PRTG Network Monitor, Nagios XI and SolarWinds NPM. See our ITRS Geneos vs. Pandora FMS report.
See our list of best Network Monitoring Software vendors and best IT Infrastructure Monitoring vendors.
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