ITRS Geneos vs Pandora FMS comparison

ITRS and Pandora FMS are both solutions in the Network Monitoring Software category. ITRS is ranked #67 with an average rating of 5.0, while Pandora FMS is ranked #74. ITRS holds a 0.5% mindshare in NMS, compared to Pandora FMS’s 0.6% mindshare. Additionally, 96% of ITRS users are willing to recommend the solution, compared to 100% of Pandora FMS users who would recommend it.

ITRS Geneos

Read 57 ITRS Geneos reviews

3,901 Views
1,053 Comparison Views

96% willing to recommend

Pandora FMS

Read 22 Pandora FMS reviews

1,347 Views
700 Comparison Views

100% willing to recommend

ITRS Geneos

Pandora FMS

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

ITRS Geneos and Pandora FMS are competitors in the monitoring software market. ITRS Geneos seems to have the upper hand in real-time monitoring and adaptability, while Pandora FMS offers a more user-friendly and cost-effective approach.

Features: ITRS Geneos offers real-time monitoring with customizable dashboards, sophisticated alerting, and integrates well with existing technologies, particularly excelling in financial environments. It covers diverse systems and provides powerful visualization, although its polling system requires improvement. Pandora FMS combines network and server monitoring with ease of deployment and integration capabilities. Its support for agent and agentless monitoring suits varied environments. It is valued for its all-in-one solution and adaptability across numerous platforms.

Room for Improvement: ITRS Geneos struggles with data visualization and historical reporting despite strengths in real-time monitoring. Users suggest improved dashboard flexibility, enhanced cloud integration, and better documentation. Pandora FMS could improve with more robust third-party integrations, better cloud deployment features, and more user-friendly interfaces. Users also recommend enhancements in automation and advanced security monitoring.

Ease of Deployment and Customer Service: ITRS Geneos offers a strong on-premises focus with noted complexity in setup. Users highlight its excellent support and technical expertise, though documentation could be improved. Pandora FMS provides flexible deployment options, including hybrid cloud, with competitive customer service. Its simplicity in deployment is praised, though advanced configurations may need more support assistance.

Pricing and ROI: ITRS Geneos is considered expensive, justified by its detailed monitoring capabilities and high ROI in critical environments, with users recommending negotiation for better pricing. Pandora FMS is more budget-friendly with simple licensing options, providing substantial ROI with its open-source edition allowing cost-effective testing before investing in the enterprise version.

To learn more, read our detailed ITRS Geneos vs. Pandora FMS Report (Updated: September 2025).

Buyer's Guide

ITRS Geneos vs. Pandora FMS

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ITRS Geneos

Ranking in Network Monitoring Software

67th

Ranking in IT Infrastructure Monitoring

46th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (34th)

Pandora FMS

Ranking in Network Monitoring Software

74th

Ranking in IT Infrastructure Monitoring

54th

Average Rating

9.2

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

Server Monitoring (23rd), Log Management (57th), Cloud Monitoring Software (40th)

Mindshare comparison

As of October 2025, in the Network Monitoring Software category, the mindshare of ITRS Geneos is 0.5%, down from 0.7% compared to the previous year. The mindshare of Pandora FMS is 0.6%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
ITRS Geneos	0.5%
Pandora FMS	0.6%
Other	98.9%

Network Monitoring Software

Featured Reviews

Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

Read full review

Gabriel Glusgold

Asociado/ at Infraestructura Informática

Personalized metrics; simplicity of data

My primary use case for Pandora is monitoring This solution has helped us improve our organization by allowing us to create a lot of metrics on several platforms, including Windows, Linux, and Unix. We then use these Pandora metrics to create an interface. We then pass the interface off to the…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"ITRS uses SNMP to communicate with our devices as well as SNMP net probes installed on our servers."

"The biggest benefit of Geneos is the fact that we can clearly see, if we have an alert, where that alert has come from. We can see the data around that alert and anything that might be relevant is also shown. We can very easily right-click and see why we've received that alert. That's the best part about it, that you've got all the data there with the alerting."

"The flexibility of the product is most valuable. It is highly customizable. If you put your mind to it and think of something you could do, there's a good possibility you can get it integrated within the console, if it's not readily available. The simplicity or ease of customization has been valuable."

"The ability to build integrations to tools that are not monitored out of the box is the most valuable feature."

"The NetProbe carries over 100 samplers which are capable of monitoring hardware, OS, and the application layer."

"It's also easy to implement. The implementation of Geneos is very easy and interesting. It's not complicated. It's very quick to implement. The installation is very easy. There are many topics about ITRS Geneos that explain more about the features of the function of Geneos."

"The Netprobe is so lightweight compared to the agents that most monitoring tools use. It's really superior to the competition. The agent that is used by almost every competitive tool takes a lot more system resources. It's slower and it requires a greater effort and more compromises in terms of security to install on the monitored servers. With Geneos, because it lives outside the code, it is far easier and far less taxing on the monitored systems."

"One of the most valuable features is that it can be configured by non-developers. It doesn't require development expertise to configure it."

More ITRS Geneos pros

"The solution is so lightweight that with only 4GB of ram, it allows keeping track of up to two hundred agents from a single console."

"This product has allowed us to identify and correct certain issues that were affecting our solution."

"The administration of the console is very easy. I like that Pandora FMS is interactive and easy to manage."

"We are able to control our business with this all-in-one monitoring tool."

"The most valuable features are auto-discovery and automatic detection of the network topology and network monitoring."

"Pandora's architecture is interesting. It's open so you can easily extend and enhance it. It's simpler to customize Pandora compared to other solutions. It's also scalable enough to support large environments."

"You can configure several types of architecture for high availability or load balancing."

"The official forum is active enough to answer most of the high-end technical questions that you may have."

More Pandora FMS pros

Cons

"There is one drawback to using lightweight data collection: we lack the feature of observability based on time series, such as historical model data. This makes it difficult to view data in ITRS. ITRS needs to improve this feature."

"Much of the reporting outside of the user interface is very basic and requires much customization to be useful."

"I would like to see ITRS integrate its setup editor with a SVN to check-in setup XML after major changes."

"For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version."

"We all look at the same things - CPU, disk space, paging stats, service status with RAG status on each. That could be provided straight out, saving significant time."

"At the moment Geneos is excellent and handling real time monitoring, however not great at doing historical reporting."

"Data visualization – real time and historical – is a weakness."

"One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files. When you are testing log files for regular expressions, it would be good to be able to do a quick check up front on that side of things before you release that into production."

More ITRS Geneos cons

"A nice feature in the next release would be an automation module to run workflow actions."

"The price for Pandora FMS is expensive."

"Third-party integration should be improved for some commonly used products."

"Their support is good, but it is just online communication. It would be great to be able to just call someone and talk to them instead of always writing. It works well for me because I am a decent communicator in email, but some people might find it difficult to describe in a written fashion and communicate with them that way. There is a learning curve to the interface, but once you get used to it, it is actually very powerful. They have a lot of options, but people struggle with the interface. They've improved it though, and it is getting better. They need to keep improving the learning curve to help buy-in. I'm the guy that manages it, so I'm comfortable with it. They can refine the upgrade agents to be easier. They can also do more refinement in end-user usability because not everyone is strong technically, and people who aren't strong technically might be averse to the product, even though it has come a long way. It has a complete GUI and everything."

"We would like to see improvement in the mainframe integration that this solution is capable of."

"I find that this software is resource heavy, and demands a lot of processing capacity."

"It would be useful if Pandora FMS included an ISO image (or «software appliance») for each big company that leases virtual private machines (VPS), just like in AWS."

"I would like to have a dashboard with all assets displayed, with a quick hover-over status."

More Pandora FMS cons

Pricing and Cost Advice

"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."

"Pricing and licensing is based on the requirements."

"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."

"The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."

"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."

"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."

"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."

"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."

More ITRS Geneos pricing and cost advice

"The Open Source Community Edition is great to just explore the software, or use it on medium-sized infrastructures."

"Growing the solution or migrating to the Enterprise version is easy, and various plans are available."

"In terms of money, the Enterprise version is the cheapest that I have found after a market study."

"They are very competitive on the pricing side. That's one reason why my manager keeps using it."

"The open-source version offers 100% functionality and the hardware requirements for a solution like this one are very modest."

"You get the license and it includes updates, new versions, and access to the complete library of modules."

"You have to pay for the number of agents and models that you are monitoring. I would rate the cost at three with one being the most expensive and five being the cheapest."

"Only one payment and it includes support, updates, new versions, and access to the complete library of plugins except for SAP and z/OS."

More Pandora FMS pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

72%

Computer Software Company

University

Construction Company

Government

14%

Comms Service Provider

12%

Computer Software Company

Media Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	12
Large Enterprise	39

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	4
Large Enterprise	3

Questions from the Community

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

See all answers

What is your primary use case for ITRS Geneos?

ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...

See all answers

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Comparisons

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Datadog vs ITRS Geneos

Compared 8% of the time

Splunk Enterprise Security vs ITRS Geneos

Compared 8% of the time

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Zabbix vs Pandora FMS

Compared 20% of the time

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Compared 15% of the time

LibreNMS vs Pandora FMS

Compared 11% of the time

Checkmk vs Pandora FMS

Compared 9% of the time

SolarWinds NPM vs Pandora FMS

Compared 7% of the time

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Product Reports

Buyer's Guide

ITRS Geneos

October 2025

Download ITRS Geneos product report

Buyer's Guide

Pandora FMS

September 2025

Download Pandora FMS product report

Also Known As

Geneos

No data available

Overview

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

Pandora FMS is a monitoring as a service (MaaS) solution that is ideal for companies with at least 100 or more devices. Instead of multiple, difficult-to-integrate monitoring systems, Pandora FMS is an all-in-one solution that is easy to use. The software is able to untangle complicated technology infrastructures to easily identify the root cause of issues in order to find the most efficient solution. It does so by analyzing everything in your system, from databases and applications to services and desktops, as well as communications.

Pandora FMS Features

Pandora FMS has many valuable key features. Some of the most useful ones include:

Application Monitoring (APM)
IoT monitoring
Log collection
Inventory
Issue management / ITSM
Mainframe monitoring
Network monitoring
Remote control
Synthetic monitoring
Service oriented monitoring
Server monitoring
User experience monitoring
Virtualization & cloud

Pandora FMS Benefits

There are many benefits to implementing Pandora FMS. Some of the biggest advantages the solution offers include:

Comprehensive overview: Pandora FMS provides a comprehensive overview of your system to make troubleshooting easy. It also provides all the tools to monitor and analyze an extensive range of data, from traffic to connectivity.

Easy forecasting: With Pandora FMS, you can use your network diagram for forecasting solutions, which gives you the necessary info you need to perform maintenance.

Proactive solutions: Issues are proactively addressed. Pandora FMS provides alerts 24/7 so you can deal with problems before they grow even bigger. This also helps your organization eliminate any down time.

Solve future problems: Another benefit of implementing Pandora FMS is that it enables you to optimize your services to ensure that future issues are minimized. In addition, they offer around-the-clock monitoring and automated solutions. As a result, the solution enables you to operate your organization with maximum efficiency all the time, saving you money and time.

Personalized service maps: Pandora FMS allows you to create detailed, personalized service maps that can help you identify any shortcomings in your system and address them as soon as possible.

SLA and availability reports: With Pandora FMS, you receive critical alerts when SLA levels aren’t met, which also helps you understand when your applications and systems are not meeting your business goals.

Reviews from Real Users

Below are some reviews and helpful feedback written by PeerSpot users currently using the Pandora FMS solution.

PeerSpot user Marc C., Systems Analyst at a university, says, "It is easy to create your own custom modules if you just know a little bit of scripting. If you have unique requirements, you can just make your own modules. You can even grab checks from other vendors. There are open-source checks for various things such as SMTP, etc. It is really flexible. It is reliable. It does the job, and it alerts. It is also surprisingly feature-rich. It is very mature for a not-so-known product."

Another reviewer, Alexandre J., comments, “What I value most about Pandora FMS is the simplicity of working with it. The speed of locating problems and to be able to solve them quickly, so that it affects our client's network infrastructure as little as possible, is very valuable.

Thanks to Pandora FMS we have everything unified in the same point and it is highly efficient.”

Pandora FMS

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Rakuten, Prosegur, Repsol, Teléfonica, Allianz, Ottawa Hospital, Hughes

Buyer's Guide

ITRS Geneos vs. Pandora FMS

September 2025

Free Report: ITRS Geneos vs. Pandora FMS

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