ITRS Geneos vs Pandora FMS comparison

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ITRS Geneos

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Executive SummaryUpdated on Oct 9, 2024

ITRS Geneos and Pandora FMS are competitors in the monitoring software market. ITRS Geneos seems to have the upper hand in real-time monitoring and adaptability, while Pandora FMS offers a more user-friendly and cost-effective approach.

Features: ITRS Geneos offers real-time monitoring with customizable dashboards, sophisticated alerting, and integrates well with existing technologies, particularly excelling in financial environments. It covers diverse systems and provides powerful visualization, although its polling system requires improvement. Pandora FMS combines network and server monitoring with ease of deployment and integration capabilities. Its support for agent and agentless monitoring suits varied environments. It is valued for its all-in-one solution and adaptability across numerous platforms.

Room for Improvement: ITRS Geneos struggles with data visualization and historical reporting despite strengths in real-time monitoring. Users suggest improved dashboard flexibility, enhanced cloud integration, and better documentation. Pandora FMS could improve with more robust third-party integrations, better cloud deployment features, and more user-friendly interfaces. Users also recommend enhancements in automation and advanced security monitoring.

Ease of Deployment and Customer Service: ITRS Geneos offers a strong on-premises focus with noted complexity in setup. Users highlight its excellent support and technical expertise, though documentation could be improved. Pandora FMS provides flexible deployment options, including hybrid cloud, with competitive customer service. Its simplicity in deployment is praised, though advanced configurations may need more support assistance.

Pricing and ROI: ITRS Geneos is considered expensive, justified by its detailed monitoring capabilities and high ROI in critical environments, with users recommending negotiation for better pricing. Pandora FMS is more budget-friendly with simple licensing options, providing substantial ROI with its open-source edition allowing cost-effective testing before investing in the enterprise version.

To learn more, read our detailed ITRS Geneos vs. Pandora FMS Report (Updated: August 2025).

ITRS Geneos vs. Pandora FMS

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ITRS Geneos

Ranking in Network Monitoring Software

69th

Ranking in IT Infrastructure Monitoring

49th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (34th)

Pandora FMS

Ranking in Network Monitoring Software

46th

Ranking in IT Infrastructure Monitoring

44th

Average Rating

9.2

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

Server Monitoring (18th), Log Management (34th), Cloud Monitoring Software (28th)

Mindshare comparison

As of August 2025, in the Network Monitoring Software category, the mindshare of ITRS Geneos is 0.6%, down from 0.7% compared to the previous year. The mindshare of Pandora FMS is 0.5%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

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Gabriel Glusgold

Asociado/ at Infraestructura Informática

Personalized metrics; simplicity of data

My primary use case for Pandora is monitoring This solution has helped us improve our organization by allowing us to create a lot of metrics on several platforms, including Windows, Linux, and Unix. We then use these Pandora metrics to create an interface. We then pass the interface off to the…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The Netprobe is so lightweight compared to the agents that most monitoring tools use. It's really superior to the competition. The agent that is used by almost every competitive tool takes a lot more system resources. It's slower and it requires a greater effort and more compromises in terms of security to install on the monitored servers. With Geneos, because it lives outside the code, it is far easier and far less taxing on the monitored systems."

"The flexibility of the product is most valuable. It is highly customizable. If you put your mind to it and think of something you could do, there's a good possibility you can get it integrated within the console, if it's not readily available. The simplicity or ease of customization has been valuable."

"Custom script toolkits"

"Geneos automatically sends email notifications when any batch job fails, the database is down or the website is down. It is automatically monitoring everything and reduces manual effort."

"One of the most valuable features of ITRS Geneos is the active time feature that helps with the trading applications that I support."

"The ability to logically normalize data gathered from multiple types of sources via pre-built plugins is extremely powerful. This functionality, coupled with the ability to import custom data via the Toolkit plugin allows Geneos to be leveraged to monitor every system in the enterprise."

"Real-time log monitoring with desktop alerts is valuable as it tells us immediately when there is an issue."

"The remarkable feature of Geneos is the dashboard. Geneos' flexible dashboard sets it apart from other monitoring tools. Other solutions have limitations in their dashboard design and can't be customized as much. The Geneos dashboard allows unlimited creativity."

More ITRS Geneos pros

"The monitoring system within this solution is very good. It is easy to use and navigate, and makes issue alarms easily viewable."

"This solution has screens that are easy to understand and provide a wealth of information."

"The official forum is active enough to answer most of the high-end technical questions that you may have."

"The most valuable feature is that it is an all-in-one monitoring system."

"Pandora's architecture is interesting. It's open so you can easily extend and enhance it. It's simpler to customize Pandora compared to other solutions. It's also scalable enough to support large environments."

"It provides us with proactive monitoring and is very easy to configure and maintain."

"Pandora FMS provides us with a general report (graphical) about all of the connected devices, which helps with planning new stations and tracking them."

"I like this solution a lot because it has a very large Hispanic community and the platform looks very friendly."

More Pandora FMS pros

Cons

"ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud."

"I would like to see ITRS integrate its setup editor with a SVN to check-in setup XML after major changes."

"We all look at the same things - CPU, disk space, paging stats, service status with RAG status on each. That could be provided straight out, saving significant time."

"At the moment Geneos is excellent and handling real time monitoring, however not great at doing historical reporting."

"Sometimes, if there is a lot of data coming onto the servers, we have observed a little bit of slowness on the gateway servers which are doing the ITRS dashboard monitoring."

"ITRS Geneos cloud monitoring is very weak and can use improvement."

"Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs."

"Much of the reporting outside of the user interface is very basic and requires much customization to be useful."

More ITRS Geneos cons

"When it comes to the definition of local Software Agents for the first time in the open-source version, it can become very tedious."

"Pandora FMS is an overall great monitoring solution, but it does not have a community that is as large as Zabbix or Nagios."

"This solution requires proper training to get 100% out of it."

"The price for Pandora FMS is expensive."

"I sincerely believe that Pandora needs new ideas for functionality closer to advanced device security monitoring."

"It would be helpful to include the generation of reports for times that the network was out of service."

"In the future, we may have double the number of devices, and we do not want to have any issues with performance in the data display."

"A nice feature in the next release would be an automation module to run workflow actions."

More Pandora FMS cons

Pricing and Cost Advice

"Given our spend and the amount of service we have in it, the pricing is quite reasonable."

"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."

"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."

"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."

"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."

"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."

"I can say it's not that cheap because the licensing is a little bit costly"

"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."

More ITRS Geneos pricing and cost advice

"My rule of thumb would be that if you need more than thirty agents, and you lack an automation tool such as Chef or Puppet, you will save a lot of time and money going to the Enterprise edition."

"You get the license and it includes updates, new versions, and access to the complete library of modules."

"In terms of money, the Enterprise version is the cheapest that I have found after a market study."

"Pandora FMS is easy to implement and the pricing of licenses is competitive."

"The open-source version offers 100% functionality and the hardware requirements for a solution like this one are very modest."

"They are very competitive on the pricing side. That's one reason why my manager keeps using it."

"The Open Source Community Edition is great to just explore the software, or use it on medium-sized infrastructures."

"You have to pay for the number of agents and models that you are monitoring. I would rate the cost at three with one being the most expensive and five being the cheapest."

More Pandora FMS pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

73%

Computer Software Company

University

Construction Company

Government

13%

Comms Service Provider

12%

Computer Software Company

Media Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

See all answers

What is your primary use case for ITRS Geneos?

ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...

See all answers

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Comparisons

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Splunk Enterprise Security vs ITRS Geneos

Compared 8% of the time

Datadog vs ITRS Geneos

Compared 8% of the time

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Compared 21% of the time

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Compared 14% of the time

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Compared 11% of the time

Checkmk vs Pandora FMS

Compared 7% of the time

SolarWinds NPM vs Pandora FMS

Compared 5% of the time

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Product Reports

ITRS Geneos

Download ITRS Geneos product report

Download Pandora FMS product report

Also Known As

Geneos

No data available

Overview

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

Pandora FMS is a monitoring as a service (MaaS) solution that is ideal for companies with at least 100 or more devices. Instead of multiple, difficult-to-integrate monitoring systems, Pandora FMS is an all-in-one solution that is easy to use. The software is able to untangle complicated technology infrastructures to easily identify the root cause of issues in order to find the most efficient solution. It does so by analyzing everything in your system, from databases and applications to services and desktops, as well as communications.

Pandora FMS Features

Pandora FMS has many valuable key features. Some of the most useful ones include:

Application Monitoring (APM)
IoT monitoring
Log collection
Inventory
Issue management / ITSM
Mainframe monitoring
Network monitoring
Remote control
Synthetic monitoring
Service oriented monitoring
Server monitoring
User experience monitoring
Virtualization & cloud

Pandora FMS Benefits

There are many benefits to implementing Pandora FMS. Some of the biggest advantages the solution offers include:

Comprehensive overview: Pandora FMS provides a comprehensive overview of your system to make troubleshooting easy. It also provides all the tools to monitor and analyze an extensive range of data, from traffic to connectivity.

Easy forecasting: With Pandora FMS, you can use your network diagram for forecasting solutions, which gives you the necessary info you need to perform maintenance.

Proactive solutions: Issues are proactively addressed. Pandora FMS provides alerts 24/7 so you can deal with problems before they grow even bigger. This also helps your organization eliminate any down time.

Solve future problems: Another benefit of implementing Pandora FMS is that it enables you to optimize your services to ensure that future issues are minimized. In addition, they offer around-the-clock monitoring and automated solutions. As a result, the solution enables you to operate your organization with maximum efficiency all the time, saving you money and time.

Personalized service maps: Pandora FMS allows you to create detailed, personalized service maps that can help you identify any shortcomings in your system and address them as soon as possible.

SLA and availability reports: With Pandora FMS, you receive critical alerts when SLA levels aren’t met, which also helps you understand when your applications and systems are not meeting your business goals.

Reviews from Real Users

Below are some reviews and helpful feedback written by PeerSpot users currently using the Pandora FMS solution.

PeerSpot user Marc C., Systems Analyst at a university, says, "It is easy to create your own custom modules if you just know a little bit of scripting. If you have unique requirements, you can just make your own modules. You can even grab checks from other vendors. There are open-source checks for various things such as SMTP, etc. It is really flexible. It is reliable. It does the job, and it alerts. It is also surprisingly feature-rich. It is very mature for a not-so-known product."

Another reviewer, Alexandre J., comments, “What I value most about Pandora FMS is the simplicity of working with it. The speed of locating problems and to be able to solve them quickly, so that it affects our client's network infrastructure as little as possible, is very valuable.

Thanks to Pandora FMS we have everything unified in the same point and it is highly efficient.”

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Rakuten, Prosegur, Repsol, Teléfonica, Allianz, Ottawa Hospital, Hughes

ITRS Geneos vs. Pandora FMS