ITRS Geneos vs Meraki Dashboard comparison

ITRS and Cisco are both solutions in the Network Monitoring Software category. ITRS is ranked #67 with an average rating of 6.5, while Cisco is ranked #20 with an average rating of 8.4. ITRS holds a 0.6% mindshare in NMS, compared to Cisco’s 1.3% mindshare. Additionally, 96% of ITRS users are willing to recommend the solution, compared to 98% of Cisco users who would recommend it.

ITRS Geneos

Read 57 ITRS Geneos reviews

1,228 Views
190 Comparison Views

96% willing to recommend

Meraki Dashboard

Read 56 Meraki Dashboard reviews

2,338 Views
1,109 Comparison Views

98% willing to recommend

ITRS Geneos

Meraki Dashboard

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

ITRS Geneos and Meraki Dashboard compete in the realm of system monitoring, each catering to different needs. While Geneos shines in real-time monitoring tailored for financial environments, Meraki stands out for its simplicity and ease of use, making it preferable for many users.

Features: ITRS Geneos offers real-time monitoring, customizable dashboards, and powerful automation, making it ideal for enterprise systems in financial sectors. It provides integration options and extensive plug-ins for a comprehensive monitoring experience. Meraki Dashboard provides a cloud-based platform with multisite visibility and simple configuration, focusing on user-friendly analytics suited for small to medium-sized businesses.

Room for Improvement: ITRS Geneos requires enhancements in historical data logging, flexible configuration, and integrations for modern technologies. Users have noted difficulties with some features and seek a more intuitive setup. Meraki Dashboard could benefit from improved licensing management, enhanced diagnostic tools, and more comprehensive APIs. Its functionality may be limited for larger operations.

Ease of Deployment and Customer Service: ITRS Geneos is an on-premises solution with complex deployment, demanding significant expertise. Meraki Dashboard offers flexible deployment, including public and private clouds, simplifying remote management. Both platforms receive praise for customer service, yet Meraki Dashboard is noted for its quality and responsiveness. Geneos provides robust support but faces critiques for slow responses in some regions.

Pricing and ROI: ITRS Geneos is perceived as costly for smaller companies due to high upfront costs and complex licensing, but it provides ROI through reduced incidents and improved insights. Meraki Dashboard also incurs significant costs for advanced licenses but is valued for ease of use and integration, justifying the price with management simplicity and visibility. Both are premium offerings, reflecting their comprehensive features.

To learn more, read our detailed ITRS Geneos vs. Meraki Dashboard Report (Updated: June 2025).

Buyer's Guide

ITRS Geneos vs. Meraki Dashboard

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ITRS Geneos

Ranking in Network Monitoring Software

67th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (35th), IT Infrastructure Monitoring (46th)

Meraki Dashboard

Ranking in Network Monitoring Software

20th

Average Rating

8.6

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of June 2025, in the Network Monitoring Software category, the mindshare of ITRS Geneos is 0.6%, down from 0.7% compared to the previous year. The mindshare of Meraki Dashboard is 1.3%, down from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

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Bilal-Ahmed

IT Manager at Fawaz

Seamless connectivity and comprehensive control over network devices

All of the features we are looking for are already in control. I think those features, which we are not currently utilizing, are already there. For example, the control for the cameras and everything else. The cameras are not connected through Meraki, but all other devices are on Meraki networks.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's also easy to implement. The implementation of Geneos is very easy and interesting. It's not complicated. It's very quick to implement. The installation is very easy. There are many topics about ITRS Geneos that explain more about the features of the function of Geneos."

"The built-in plug-ins allow administrators to easily configure monitoring components for market data systems such as Thomson Reuters Enterprise Platform and SRLabs Wombat (formerly NYSE)."

"Tons of default modules which are available out of the box"

"ITRS uses SNMP to communicate with our devices as well as SNMP net probes installed on our servers."

"The great advantage of this tool is real-time monitoring."

"The ability to build integrations to tools that are not monitored out of the box is the most valuable feature."

"The solution's log monitoring and alerting mechanisms are very user-friendly and easy to plug and play."

"One of the best aspects of Geneos is that it has a broad scope and can cover a lot of use cases. You can write your own scripts to monitor really specific things. And the rules that you can put in place can be quite complex for the alerts."

More ITRS Geneos pros

"For us, it serves as a single pane of glass."

"Meraki dashboard deserves an Oscar."

"I like that Meraki Dashboard is a user-friendly product."

"We have found the client dashboard to be very simple to use, especially in our Meraki environment."

"You don't have to be a network engineer to use it."

"There is no need to swap the hardware at all the locations, and importing the APs into the Dashboard was a simple and quick process."

"It's a simple, functional solution."

"I find it pretty straightforward and easy to use, especially compared to old, traditional methods."

More Meraki Dashboard pros

Cons

"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."

"One thing that could be improved in terms of rapid scaling would be more ability to clone aspects of an implementation. It seems like there are opportunities in this area, where we have repetitive tasks to do when it comes to implementing things on new servers or on new gateways. It would be great if there was an easy way to clone something that had already been done."

"Much of the reporting outside of the user interface is very basic and requires much customization to be useful."

"They have the Webslinger solution where you can see when something is alerting. It's a little bit cumbersome."

"A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways."

"ITRS Geneos cloud monitoring is very weak and can use improvement."

"For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version."

"Geneos' application monitoring could be improved a lot. Products like AppDynamics and Dynatrace provide the process thread-level monitoring, but Geneos lacks these capabilities."

More ITRS Geneos cons

"Price could be reduced."

"Lacks an alert notification when there are IP or DNS issues."

"Not a lot of training is available."

"You can't really clone or replicate a device, that sort of feature would be useful. You can clone the site but you cannot clone the device."

"What we would like from the IT perspective is a lot more granular control, more visibility into the packets, into the routing, and things of that nature."

"For instance, you should be able to see if something has been blocked by a firewall rule by looking at a live log of traffic moving through the device. It helps you troubleshoot issues and understand if your rules are working. You need to ensure the firewall is blocking the right things. That's unavailable in the Meraki Dashboard. You have to send the logs to a log server. We use SolarWinds locally, but it's not natively built into Meraki. We're also using Cisco ISA and another tool called Smoothwall."

"The downside to the simplicity is that you can't get as granular as you could with the Cisco APs."

"The price could be lower because the license for access points is expensive."

More Meraki Dashboard cons

Pricing and Cost Advice

"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."

"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."

"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."

"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."

"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."

"Given our spend and the amount of service we have in it, the pricing is quite reasonable."

"Pricing and licensing is based on the requirements."

"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."

More ITRS Geneos pricing and cost advice

"The solution is currently the most expensive on the market."

"Meraki Dashboard's pricing is reasonable. It is sold yearly, typically for one, three, or five years. I rate its pricing a five out of ten."

"It is said to be expensive."

"You don't have to pay for the dashboard."

"Typically, the license model is for one, three, and five years. They can just be a bit more flexible around it and look into providing an option for 24 months."

"Meraki Dashboard is a utility and portal that's part of the Meraki solution."

"Licensing is around under 1000 pounds. The licensing is either one year, three years, five years or ten years and during the licensing, we can choose to renew it per year or per every three years. We've got a license for three years. It's about 160 or about 200 pounds each."

"The Meraki Dashboard has more competitive pricing."

More Meraki Dashboard pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

74%

Computer Software Company

University

Construction Company

Computer Software Company

21%

Financial Services Firm

Government

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about ITRS Geneos?

I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.

See all answers

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

See all answers

What do you like most about Meraki Dashboard?

We greatly utilize the network because we can plug it into the DNS, VPN, or equipment. It's very good. Meraki Dashboard enhances wireless network management. We appreciate its flexibility, as it al...

See all answers

What is your experience regarding pricing and costs for Meraki Dashboard?

The cost of the Meraki solution is high, which may not be affordable for smaller companies, especially in developing countries.

See all answers

What needs improvement with Meraki Dashboard?

The aspect I find challenging about this solution is that it is too extensive and complex. For example, when comparing Meraki Dashboard to Juniper Mist, the latter is quite simple. Mist is a very a...

See all answers

Comparisons

Dynatrace vs ITRS Geneos

Compared 22% of the time

Splunk AppDynamics vs ITRS Geneos

Compared 15% of the time

Grafana vs ITRS Geneos

Compared 14% of the time

Splunk Enterprise Security vs ITRS Geneos

Compared 9% of the time

Datadog vs ITRS Geneos

Compared 8% of the time

More ITRS Geneos Competitors

Cisco DNA Center vs Meraki Dashboard

Compared 20% of the time

Zabbix vs Meraki Dashboard

Compared 12% of the time

ThousandEyes vs Meraki Dashboard

Compared 11% of the time

SolarWinds NPM vs Meraki Dashboard

Compared 6% of the time

Mist AI and Cloud vs Meraki Dashboard

Compared 6% of the time

More Meraki Dashboard Competitors

Product Reports

Buyer's Guide

ITRS Geneos

June 2025

Download ITRS Geneos product report

Buyer's Guide

Meraki Dashboard

June 2025

Download Meraki Dashboard product report

Also Known As

Geneos

No data available

Overview

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

Meraki Dashboard is a comprehensive cloud-based platform that offers centralized management and control for all Meraki networking and security products. It provides a user-friendly interface, allowing administrators to easily monitor and configure their network infrastructure from anywhere. With real-time visibility, troubleshooting becomes effortless, ensuring optimal performance and minimizing downtime.

The intuitive dashboard offers a holistic view of the network, enabling quick identification of potential issues and proactive measures. It simplifies network deployment and scaling, with zero-touch provisioning and automatic firmware updates. The robust security features include advanced threat protection, content filtering, and VPN connectivity.

Meraki Dashboard also offers powerful analytics and reporting capabilities, providing valuable insights into network usage, application performance, and user behavior. With its seamless integration and scalability,

Meraki Dashboard is the ideal solution for organizations of all sizes, ensuring efficient network management and enhanced productivity.

Cisco

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Coop eG, Peet's Coffee & Tea, Priefert Manufacturing, Century Care Management, Clifton College, Zürs Ski Resort, Capital FM Arena, MAXI Autohöfe

Buyer's Guide

ITRS Geneos vs. Meraki Dashboard

June 2025

Free Report: ITRS Geneos vs. Meraki Dashboard

Find out what your peers are saying about ITRS Geneos vs. Meraki Dashboard and other solutions. Updated: June 2025.

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