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ITRS Geneos vs Meraki Dashboard comparison

ITRS and Cisco are both solutions in the Network Monitoring Software category. ITRS is ranked #68 with an average rating of 5.0, while Cisco is ranked #19 with an average rating of 8.5. ITRS holds a 0.6% mindshare in NMS, compared to Cisco’s 0.8% mindshare. Additionally, 96% of ITRS users are willing to recommend the solution, compared to 98% of Cisco users who would recommend it.
ITRS Geneos
Read 57 ITRS Geneos reviews
  • 4,305 Views
  • 1,292 Comparison Views
96% willing to recommend
Meraki Dashboard
Read 59 Meraki Dashboard reviews
  • 2,352 Views
  • 2,093 Comparison Views
98% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

ITRS Geneos and Meraki Dashboard compete in the realm of system monitoring, each catering to different needs. While Geneos shines in real-time monitoring tailored for financial environments, Meraki stands out for its simplicity and ease of use, making it preferable for many users.

Features: ITRS Geneos offers real-time monitoring, customizable dashboards, and powerful automation, making it ideal for enterprise systems in financial sectors. It provides integration options and extensive plug-ins for a comprehensive monitoring experience. Meraki Dashboard provides a cloud-based platform with multisite visibility and simple configuration, focusing on user-friendly analytics suited for small to medium-sized businesses.

Room for Improvement: ITRS Geneos requires enhancements in historical data logging, flexible configuration, and integrations for modern technologies. Users have noted difficulties with some features and seek a more intuitive setup. Meraki Dashboard could benefit from improved licensing management, enhanced diagnostic tools, and more comprehensive APIs. Its functionality may be limited for larger operations.

Ease of Deployment and Customer Service: ITRS Geneos is an on-premises solution with complex deployment, demanding significant expertise. Meraki Dashboard offers flexible deployment, including public and private clouds, simplifying remote management. Both platforms receive praise for customer service, yet Meraki Dashboard is noted for its quality and responsiveness. Geneos provides robust support but faces critiques for slow responses in some regions.

Pricing and ROI: ITRS Geneos is perceived as costly for smaller companies due to high upfront costs and complex licensing, but it provides ROI through reduced incidents and improved insights. Meraki Dashboard also incurs significant costs for advanced licenses but is valued for ease of use and integration, justifying the price with management simplicity and visibility. Both are premium offerings, reflecting their comprehensive features.

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To learn more, read our detailed ITRS Geneos vs. Meraki Dashboard Report (Updated: December 2025).
Buyer's Guide
ITRS Geneos vs. Meraki Dashboard
December 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ITRS Geneos
Ranking in Network Monitoring Software
68th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
57
Ranking in other categories
Application Performance Monitoring (APM) and Observability (33rd), IT Infrastructure Monitoring (45th)
Meraki Dashboard
Ranking in Network Monitoring Software
19th
Average Rating
8.6
Reviews Sentiment
6.0
Number of Reviews
59
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Network Monitoring Software category, the mindshare of ITRS Geneos is 0.6%, down from 0.7% compared to the previous year. The mindshare of Meraki Dashboard is 0.8%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
Meraki Dashboard0.8%
ITRS Geneos0.6%
Other98.6%
Network Monitoring Software
 

Featured Reviews

Durai CT - PeerSpot reviewer
Durai CT
Head FM Monitoring at a financial services firm with 10,001+ employees
A stable, scalable, and flexible monitoring tool
Real-time data is one of the unique features that ITRS Geneos offers. For example, if there is an impact on a particular server and a particular application, I want to see what the impact is or what the CPU or hardware usage information is, as well as the service in the same application. I can see the real-time data and the impact by accessing ITRS Geneos and looking at the tree. I don't want a tool that tells me when something is broken. I want the tool to tell me when something is going to break. That is the difference between ITRS Geneos and other tools. I want proactive monitoring, not reactive. I don't need to be notified after the fact that something has broken. If something is broken, I get a notification by email, and some of my customers are going to call me. ITRS Geneos provides proactive monitoring. The great advantage of this tool is real-time monitoring. ITRS Geneos not only alerts us but also gives us a real-time view of the data. This is the tool's first great advantage. It is also lightweight and flexible and can adapt to monitor even low-latency systems, which is the tool's second advantage. Another great feature of this tool is its good presentation layer, which allows us to build custom dashboards to present to business stakeholders. This gives them a high-level status of what is being monitored. If we compare ITRS Geneos to other tools, we will find that each one specializes in a specific area, but the ITRS Geneos tool is more comprehensive. This is its great advantage.
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MURALI NIDAMANURI - PeerSpot reviewer
MURALI NIDAMANURI
Managing Director at a manufacturing company with 10,001+ employees
Dashboard provides comprehensive network security and management capabilities
I don't have specific handy names. Meraki Dashboard uses multiple functions where we can configure SSIDs, firewall policies, DHCP, multiple VLANs and DHCP configurations, VLAN configurations, access control policies, MAC binding, client access based on MAC authentication and certificate-based authentication. We have configured SSO for Windows Active Directory by configuring the RADIUS services. We have implemented many customer requirements in Meraki Dashboard. With the detailed visibility feature of Meraki Dashboard, I get connected clients information, including how much data each client downloaded and what applications they accessed. I can obtain detailed data including ISP links level monitoring and speed. I can perform speed tests, generate analytics reports, convert to Excel based on each user for each department, create dashboards, monitor and limit bandwidths, and restrict specific URLs. The advanced security configuration in Meraki Dashboard is useful for network security. Substantial security can be achieved within Meraki Dashboard itself, eliminating the need for additional firewalls to protect your network. You can configure WAN monitoring, users' ACLs, URL filtering, web filtering, and department-wise access configuration for specific client applications. It's completely cloud-managed, and in a simplified way, you don't need to visit any physical infrastructure to monitor activities. Apart from access points, everything is in the cloud. We have monitored IoT solutions, CCTV monitoring, and can detect and control intrusions. When people connect IoT devices to your network, Meraki Dashboard can detect what device it is and control those access controls, even with different operating systems.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's a very powerful application monitoring tool across the industry. Many free, open-source tools are available. There are also paid tools, but ITRS Geneos is a real-time application monitoring tool where the user can monitor, self-configure, and manage alerts through their console."
"I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option."
"One of the most valuable features of ITRS Geneos is the active time feature that helps with the trading applications that I support."
"It's also easy to implement. The implementation of Geneos is very easy and interesting. It's not complicated. It's very quick to implement. The installation is very easy. There are many topics about ITRS Geneos that explain more about the features of the function of Geneos."
"Geneos automatically sends email notifications when any batch job fails, the database is down or the website is down. It is automatically monitoring everything and reduces manual effort."
"Tons of default modules which are available out of the box"
"ITRS can define rules to alert when certain parameters that you monitor breach a threshold. Rules can be configured to fire recovery actions automatically to clear the alert"
"The solution is used across the entire investment banking division, covering environments such as electronic trading, algo-trading, fixed income, FX, etc. It monitors that environment and enables a bank to significantly reduce down time. Although hard to measure, since implementation, we have probably seen some increased stability because of it and we have definitely seen teams a lot more aware of their environment. Consequently, we can be more proactive in challenging and improving previously undetected weaknesses."
More ITRS Geneos pros
"What I found most valuable in the Meraki Dashboard is straight monitoring of the different devices, as well as the ability to easily set up VPNs, for example, both Meraki client VPNs and non-Meraki VPNs for different organizations that work with my company. I also like that the tool is a really good firewall."
"The most valuable feature for me is the cloud dashboard."
"The most valuable features are that it's easy to use and technically very complete. I can configure, do advanced troubleshooting in the dashboard, and reboot access points remotely."
"Meraki Dashboard centralizes control of all our equipment into one cloud-based console, so we can manage it from anywhere. We can resolve problems remotely outside of business hours because it is on the cloud. You can use the dashboard to change security settings or configure routers and switches."
"The ease-of-use and the analytics are really effective tools."
"It can analyze the traffic that it is picking up from what may be a rogue access point, and it is able to identify those and send relevant notifications."
"Great visibility on the dashboard."
"The hardware of Meraki is very good quality."
More Meraki Dashboard pros
 

Cons

"I would like to see ITRS integrate its setup editor with a SVN to check-in setup XML after major changes."
"Sometimes, if there is a lot of data coming onto the servers, we have observed a little bit of slowness on the gateway servers which are doing the ITRS dashboard monitoring."
"There is a part of the rules for monitoring alerts. I want to understand more about how to choose the samples and the requirements for the rules. That is the part that I want to understand better and get better training for."
"I would like better access to the data that is being collected."
"Backward compatibility with deprecated features and in system documentation on what configuration areas are needed to be updated."
"Much of the reporting outside of the user interface is very basic and requires much customization to be useful."
"Mobile phone integration is probably not as rich as it could be."
"The main feature that needs work is the Dashboard designer."
More ITRS Geneos cons
"It's a very complex system. Customers have told me that sometimes there are lots of advanced features that are available and that you can change in the dashboard, but sometimes it's very hard to know what they are."
"I would rate Meraki Dashboard as eight out of ten as a product and solution. I rate it an eight due to some missing features in the system, particularly challenges encountered during firmware upgrades, where sometimes devices shut down and do not come back up, leaving us uncertain about why that happens."
"What needs improvement in Meraki Dashboard is its configuration. It'll also be better if the tool has more functionality, and that is what I'd like to see in its next release."
"Meraki Dashboard could improve integration with non-Cisco platforms."
"The tool is useful for managing devices and monitoring their current state, but it falls short in troubleshooting network issues, particularly with access points. It does not provide a complete understanding of the root causes of the issues. As a result, network engineers have had to use additional tools to complement it and conduct assessments. The only way to improve the tool would be to enhance its capability to identify and resolve network issues effectively."
"One area that could use improvement in the Meraki Dashboard is user-friendliness when navigating to port configurations."
"I would like to receive decent notification alerts regarding the license's expiry. Or any help on correcting or optimizing licenses, because in certain circumstances you can add a license but it's the wrong licensing. However, the Dashboard adds the license in some way, and you do not utilize it. You can simply extend the license's expiration date."
"It is not appropriate for large, enterprise businesses."
More Meraki Dashboard cons
 

Pricing and Cost Advice

"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."
"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."
"Given our spend and the amount of service we have in it, the pricing is quite reasonable."
"Pricing and licensing is based on the requirements."
"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."
"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."
"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."
"The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."
More ITRS Geneos pricing and cost advice
"The Meraki Dashboard has more competitive pricing."
"Licensing for Meraki Dashboard is paid every year, and it's on a per-device model that costs roughly $300 to $400 per device, but that comes with full support and troubleshooting, etc. Compared to similar products, Meraki Dashboard is quite high-end, but the costs you pay are all-in."
"I’m not sure of the exact cost, however, it’s my understanding the Meraki WiFi is around $800. That’s for a three-year license. It’s about $150 a year."
"Meraki Dashboard is a utility and portal that's part of the Meraki solution."
"Licensing is around under 1000 pounds. The licensing is either one year, three years, five years or ten years and during the licensing, we can choose to renew it per year or per every three years. We've got a license for three years. It's about 160 or about 200 pounds each."
"Meraki Dashboard's pricing is reasonable. It is sold yearly, typically for one, three, or five years. I rate its pricing a five out of ten."
"It is said to be expensive."
"You don't have to pay for the dashboard."
More Meraki Dashboard pricing and cost advice
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Top Industries

By visitors reading reviews
Financial Services Firm
70%
Computer Software Company
5%
Construction Company
3%
Outsourcing Company
2%
Computer Software Company
10%
Manufacturing Company
9%
Educational Organization
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise12
Large Enterprise39
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise13
Large Enterprise26
 

Questions from the Community

What is your experience regarding pricing and costs for ITRS Geneos?
The pricing is high. Licensing fees might be around 500$ per server monthly.
See all answers
What needs improvement with ITRS Geneos?
ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...
See all answers
What is your primary use case for ITRS Geneos?
ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...
See all answers
What do you like most about Meraki Dashboard?
We greatly utilize the network because we can plug it into the DNS, VPN, or equipment. It's very good. Meraki Dashboard enhances wireless network management. We appreciate its flexibility, as it al...
See all answers
What is your experience regarding pricing and costs for Meraki Dashboard?
I would rate the pricing for Meraki Dashboard as one.
See all answers
What needs improvement with Meraki Dashboard?
Regarding the functionality part, I would appreciate clarification on what core functionality means. I appreciate the security that has been provided by Meraki, but they specifically require port 8...
See all answers
 

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Product Reports

Buyer's Guide
ITRS Geneos
January 2026
ITRS Geneos reportDownload ITRS Geneos product report
Buyer's Guide
Meraki Dashboard
January 2026
Meraki Dashboard reportDownload Meraki Dashboard product report
 

Also Known As

Geneos
No data available
 

Overview

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

Meraki Dashboard is a comprehensive cloud-based platform that offers centralized management and control for all Meraki networking and security products. It provides a user-friendly interface, allowing administrators to easily monitor and configure their network infrastructure from anywhere. With real-time visibility, troubleshooting becomes effortless, ensuring optimal performance and minimizing downtime. 

The intuitive dashboard offers a holistic view of the network, enabling quick identification of potential issues and proactive measures. It simplifies network deployment and scaling, with zero-touch provisioning and automatic firmware updates. The robust security features include advanced threat protection, content filtering, and VPN connectivity. 

Meraki Dashboard also offers powerful analytics and reporting capabilities, providing valuable insights into network usage, application performance, and user behavior. With its seamless integration and scalability, 

Meraki Dashboard is the ideal solution for organizations of all sizes, ensuring efficient network management and enhanced productivity.

Cisco
 

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Coop eG, Peet's Coffee & Tea, Priefert Manufacturing, Century Care Management, Clifton College, Zürs Ski Resort, Capital FM Arena, MAXI Autohöfe
Buyer's Guide
ITRS Geneos vs. Meraki Dashboard
December 2025
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