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QPR ProcessDesigner vs iServer comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iServer
Ranking in Business Process Design
13th
Average Rating
7.4
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Enterprise Architecture Management (9th)
QPR ProcessDesigner
Ranking in Business Process Design
23rd
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Business Process Design category, the mindshare of iServer is 3.6%, up from 1.8% compared to the previous year. The mindshare of QPR ProcessDesigner is 1.6%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design Mindshare Distribution
ProductMindshare (%)
iServer3.6%
QPR ProcessDesigner1.6%
Other94.8%
Business Process Design
 

Featured Reviews

Antonios Lazanakis - PeerSpot reviewer
Senior IT Solution Architect at a financial services firm with 10,001+ employees
Flexible, easy to use, and easy to import data
We use iServer to establish an enterprise architecture function in our organization iServer is a very flexible platform for defining your own enterprise architecture model. It is very easy to import data, and we also have good integration with Visual Drawing Tools and SharePoint. The solution is…
it_user794370 - PeerSpot reviewer
‎Senior Advisor with 1-10 employees
It makes communication easier due to transparency on processes
BPM/BPI activities in various business areas. This has been particularly useful in end user workshops where people are able to see and comment on actual process model immediately. This focuses communication and makes it easier to avoid misunderstandings Processes become clearer, easier to…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution has wide use within Microsoft products. The integration with Microsoft products, and, in particular, Microsoft Office, is great."
"This flexibility is the most helpful part in the standard version."
"From September 2014 through January 2015, I received help from the tech support staff of iServer, who were very prompt and almost instantaneously responded, and if it was something difficult, they brought three to four people to talk with me and then solved the problem within minutes."
"iServer is a very flexible platform for defining your own enterprise architecture model."
"The product has a valuable customized model."
"Integrating the Microsoft documents to the product and visualization matrix where we can see the end-to-end relationship of the network is of great importance to our company."
"Tech support is very responsive. They solved issues within a prompt response time."
"The most valuable feature is its reporting capability. It offers various packages for different types of reports, such as business and project management reporting packs."
"We had great service directly from QPR."
"It makes communication easier due to transparency on processes."
"​Processes become clearer, easier to understand, and easier to spot in development areas."
 

Cons

"The migration tool needs to be included in the main package, and not as a separate license."
"Customer service can be improved as the vendor is based in UK. Having regional support could improve time and communications."
"More visualization techniques and ways to report the data might be helpful."
"It's a very simple tool, which makes me concerned with the performance."
"The modelling needs improvement, specifically forecasting capabilities and scenarios."
"There could be features for process mining, process simulation, and analytics."
"Enhancing integration options with ERP or ITSM-related solutions for triggering automated requests for process definitions, changes, and tracking them in the iServer."
"Requirements management needs to be improved."
"There is definitely a need to produce models in XML. There is already something available, but it seems that transferring between the different modelling tools is difficult."
 

Pricing and Cost Advice

"Aim for the exact number of people who shall define/review approve and view the processes, as it will impact the cost."
"It's about 13K to set up and 9K for the license for three months. I think it's about 20K a year, but we haven't firmed up on pricing yet because the price depends on how long we commit to the solution."
"The product has a moderate pricing."
"The solution is cheaper than its competitors."
"They offer annual subscriptions for developing countries, which are not affordable for small or medium businesses."
"The price of iServer is reasonable compared to other solutions."
Information not available
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909,725 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
22%
Government
9%
Construction Company
6%
Manufacturing Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise10
No data available
 

Questions from the Community

What needs improvement with iServer?
iServer should invest in enhancing the capabilities of the embedded drawing tool, draw.io. draw.io is a drawing tool used to draw architectural diagrams, flow diagrams, etc. It is an alternative to...
What is your primary use case for iServer?
We use iServer to establish an enterprise architecture function in our organization.
What advice do you have for others considering iServer?
I would recommend the solution to other users. Overall, I rate the solution a nine out of ten.
Ask a question
Earn 20 points
 

Also Known As

No data available
ProcessGuide, QPR Software ProcessGuide
 

Overview

 

Sample Customers

Barclays, Cathay Pacific, Deloitte, British Gas, MasterCard
ALPLA
Find out what your peers are saying about QPR ProcessDesigner vs. iServer and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.