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QPR ProcessDesigner vs iServer comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iServer
Ranking in Business Process Design
17th
Average Rating
7.4
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Enterprise Architecture Management (9th)
QPR ProcessDesigner
Ranking in Business Process Design
26th
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Business Process Design category, the mindshare of iServer is 1.8%, up from 1.7% compared to the previous year. The mindshare of QPR ProcessDesigner is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design
 

Featured Reviews

Antonios Lazanakis - PeerSpot reviewer
Flexible, easy to use, and easy to import data
We use iServer to establish an enterprise architecture function in our organization iServer is a very flexible platform for defining your own enterprise architecture model. It is very easy to import data, and we also have good integration with Visual Drawing Tools and SharePoint. The solution is…
it_user794370 - PeerSpot reviewer
It makes communication easier due to transparency on processes
BPM/BPI activities in various business areas. This has been particularly useful in end user workshops where people are able to see and comment on actual process model immediately. This focuses communication and makes it easier to avoid misunderstandings Processes become clearer, easier to…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Good and effective reporting features, which help in decision making."
"The solution has wide use within Microsoft products. The integration with Microsoft products, and, in particular, Microsoft Office, is great."
"The solution is easily modified to suit your needs."
"We like the governance."
"The product has a valuable customized model."
"This is a flexible tool compared to some other solutions."
"This flexibility is the most helpful part in the standard version."
"The initial setup is easy."
"​Processes become clearer, easier to understand, and easier to spot in development areas."
"It makes communication easier due to transparency on processes."
 

Cons

"It definitely needs help to improve the visual aspect of the solution."
"I haven't used this solution long enough to know what areas could be improved."
"The one issue is that if you want to import predefined work, you need to put the licensing model in. So if you wanted to import work that was done before, you then need to buy a separate product for that."
"Enhancing integration options with ERP or ITSM-related solutions for triggering automated requests for process definitions, changes, and tracking them in the iServer."
"The performance is slow, which is something that should be improved."
"More visualization techniques and ways to report the data might be helpful."
"Requirements management needs to be improved."
"There could be features for process mining, process simulation, and analytics."
"There is definitely a need to produce models in XML. There is already something available, but it seems that transferring between the different modelling tools is difficult."
 

Pricing and Cost Advice

"They offer annual subscriptions for developing countries, which are not affordable for small or medium businesses."
"Aim for the exact number of people who shall define/review approve and view the processes, as it will impact the cost."
"The price of iServer is reasonable compared to other solutions."
"The product has a moderate pricing."
"It's about 13K to set up and 9K for the license for three months. I think it's about 20K a year, but we haven't firmed up on pricing yet because the price depends on how long we commit to the solution."
"The solution is cheaper than its competitors."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Government
13%
Manufacturing Company
8%
Construction Company
5%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about iServer?
iServer has valuable features for workflow and document management.
What needs improvement with iServer?
iServer should invest in enhancing the capabilities of the embedded drawing tool, draw.io. draw.io is a drawing tool used to draw architectural diagrams, flow diagrams, etc. It is an alternative to...
What is your primary use case for iServer?
We use iServer to establish an enterprise architecture function in our organization.
Ask a question
Earn 20 points
 

Also Known As

No data available
ProcessGuide, QPR Software ProcessGuide
 

Overview

 

Sample Customers

Barclays, Cathay Pacific, Deloitte, British Gas, MasterCard
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Find out what your peers are saying about QPR ProcessDesigner vs. iServer and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.