Lucidchart vs iServer comparison

"The solution is easily modified to suit your needs."

"Good and effective reporting features, which help in decision making."

"The most valuable features of iServer are the integration with Microsoft Office and the interface is similar to Microsoft applications making them easy to use."

"It has helped having data lineage in the business cluster, which is used as control artifacts."

"The product has a valuable customized model."

"Tech support is very responsive. They solved issues within a prompt response time."

"This is a flexible tool compared to some other solutions."

"We like the governance."

"Lucidchart is a 10 out of 10 when it comes to documenting things such as processes, systems, and new teams. It's just so user-friendly. The fact that even if you've never used Lucidchart, if you take a template and adapt it, you'll inevitably find something to fit your needs, but it's also perfect for building from scratch. It's the ease of use, clarity, and the different functionalities that make it incredibly useful."

"I love the simplicity and how clean all the different boxes, arrows, and charts can be. Especially with something complicated like our sales flow, it could be really easy to be all cluttered and everything like that, but my favorite feature is how clean it is, how straightforward it makes our flow look, and how easy it is to understand. Lucidchart accommodates both Mac and PC users which is important to us because at my company right now, our sales floor and then every other computer we have as a company is a Mac, but a lot of our employees actually have PCs and Android as well. So it's really beneficial because if we're ever on the go or we need to make a change, it's versatile and is open for both Mac and PC."

"It is important that Lucidchart accommodates both Mac and PC users because if you support Mac, that means you also support the mobile applications on the iPad... Some of the other employees have access to an iPad, but not all of them do. When we're trying to talk through a process with them on-the-fly, or at the point of occurrence, it's so much nicer if we can both have it up on the iPad. That's why I would say the Mac support is essential."

"The collaboration, hands-down, is the top feature. It is valuable because our company doesn't believe in working in silos... While I may be the one leading the efforts, it's very important that my team gets buy-in on decisions being made when we're designing. It's critical, especially in this virtual environment, when we're not in an office to have a team meeting and able to whiteboard something. Lucidchart is an extremely useful tool for our team."

"I like the panel on the left of the screen that has all of the shapes that are available to use in the charts. It's easy to use because you can just drag and drop."

"Documenting things such as processes, systems, and new teams has been my primary use case. Lucidchart is really, really valuable for its ability to create a process chart from start to end. The web app makes it easy because everything is similar to other tools like Visio but Lucidchart feels a little bit more intuitive. It has been easy to use the web app. I definitely have learned a lot about how to bring in my own graphics or images in place of some of the shapes and I'm able to create and use the arrows within the processes, so it definitely has been useful for me."

"There is no alternative to Lucidchart if you want to describe a five-step process with bullet points. I believe every person who ever worked with PowerPoint on any type of documentation and then thought about which tool would actually help to describe what they're trying to do but without the words, would come up with Lucidchart."

"The best part of Lucidchart is its comfortableness when sharing it with my teammates. Lucidchart provides me a folder for my ERD. I can make a dozen lists of my chart, then share them with my teammates easily through the diagrams of Lucidchart. This is their main comfortableness, which is the reason why I choose Lucidchart rather than some other chart program."

"It definitely needs help to improve the visual aspect of the solution."

"The one issue is that if you want to import predefined work, you need to put the licensing model in. So if you wanted to import work that was done before, you then need to buy a separate product for that."

"I haven't used this solution long enough to know what areas could be improved."

"More visualization techniques and ways to report the data might be helpful."

"We could allocate permissions to use only specific components to the users rather than the entire instance."

"Cannot see which activities are control activities."

"It runs relatively slowly."

"There are other solutions out there that have a better user interface."

"It can have more colors or graphics. Currently, it is a little boring. It can have a little bit more fun factor."

"The main improvement I would like to see is for them to improve the help section on the flow charts or on the formatting."

"I don't know if I will be able to add some animations if I want to. I believe the problem may be the program's process flows but if I want to transfer it into a PPP or any other document, I can only do image transfer."

"One downside is that you can only modify things online, but when you download work, you download it as an image. It would be useful to have an option to modify it locally."

"There is a basic function that I struggle with, in the interface, which is having to switch between the editing and navigation modes. A lot of clicks are required when switching between edit and navigation modes and I think that many could potentially be avoided by handling the tasks at the same time."

"I would like to have more text boxes to write more comments so I can write a small note below a picture. I would like some flexibility."

"The flowcharting feature would be improved if it had some kind of prediction capability that helped to create the diagrams, such as the ability to automatically join components with my database."

"In terms of improvement, they should make it very clear, whether it's a single A4 page or two A4 pages, it should be mapped out. Either I don't know how to use it, or it's not there, but having to stick to margins so I can see what's going to be on different pages when I print it or move it to a PDF has been my only challenge so far."

"It's about 13K to set up and 9K for the license for three months. I think it's about 20K a year, but we haven't firmed up on pricing yet because the price depends on how long we commit to the solution."

"The price of iServer is reasonable compared to other solutions."

"The solution is cheaper than its competitors."

"They offer annual subscriptions for developing countries, which are not affordable for small or medium businesses."

"Aim for the exact number of people who shall define/review approve and view the processes, as it will impact the cost."

"The product has a moderate pricing."

"The price was low enough to make me think that it was fine, I'll go for it. I think it's $80 or so. It's not too expensive."

"The price of this product is a little bit high. It is probably 20% higher than what I expected to pay for such a solution."

"I pay $95 a year for it. It seems like a reasonable price."

"Pricing-wise, it is pretty fair. I don't really know what group pricing looks like, but right now, I pay $10 a month for my Lucid subscription. One thing I would say is that I do worry about my bosses being okay with paying $10 a month for every single employee because we would have around 20 people. It makes me a little nervous about whether they are going to pay $200 a month for people to be able to use this software. At the same time, from where I'm sitting, it's totally worth it. We save a thousand dollars from using this software. It's still a no-brainer."

"The pricing and licensing are fine, though I wish they didn't require you to buy the licenses in batches of five."

"The pricing is very reasonable, and they have a free trial available that you can play with."

"I had a quick glimpse of it. It was about 100 Canadian Dollars a year for just me. I don't know if there are any additional costs."

"The licensing is pretty cost-effective but I haven't considered it on an enterprise level."