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Lucidchart vs iServer comparison

The compared Orbus Software and Lucid Software solutions aren't in the same category. Orbus Software is ranked #9 in AM , with an average rating of 8.0, and holds a 4.5% mindshare in the category. Lucid Software is ranked #2 in MMS , with an average rating of 10.0, and holds a 23.1% mindshare. Additionally, 85% of Orbus Software users are willing to recommend the solution, compared to 95% of Lucid Software users who would recommend it.

iServer

Read 18 iServer reviews

2,337 Views
1,659 Comparison Views

85% willing to recommend

Lucidchart

Read 55 Lucidchart reviews

5,664 Views
736 Comparison Views

95% willing to recommend

iServer

Lucidchart

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Executive Summary

We performed a comparison between iServer and Lucidchart based on real PeerSpot user reviews.

Find out what your peers are saying about SAP LeanIX, Sparx Systems, MEGA International and others in Enterprise Architecture Management.

To learn more, read our detailed Enterprise Architecture Management Report (Updated: August 2025).

Buyer's Guide

Enterprise Architecture Management

August 2025

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Helped 866,286 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iServer

Average Rating

7.4

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Enterprise Architecture Management (9th), Business Process Design (17th)

Lucidchart

Average Rating

8.6

Reviews Sentiment

8.1

Number of Reviews

Ranking in other categories

Mind Mapping Software (2nd), Visual Collaboration Platforms (3rd)

Mindshare comparison

iServer and Lucidchart aren’t in the same category and serve different purposes. iServer is designed for Enterprise Architecture Management and holds a mindshare of 4.5%, up 4.5% compared to last year.
Lucidchart, on the other hand, focuses on Mind Mapping Software, holds 23.1% mindshare, up 20.0% since last year.

Enterprise Architecture Management Market Share Distribution
Product	Market Share (%)
iServer	4.5%
LeanIX	15.3%
Sparx Systems Enterprise Architect	12.7%
Other	67.5%

Enterprise Architecture Management

Mind Mapping Software Market Share Distribution
Product	Market Share (%)
Lucidchart	23.1%
Visio	27.6%
draw.io	18.7%
Other	30.599999999999994%

Mind Mapping Software

Featured Reviews

Antonios Lazanakis

Senior IT Solution Architect at a financial services firm with 10,001+ employees

Flexible, easy to use, and easy to import data

We use iServer to establish an enterprise architecture function in our organization iServer is a very flexible platform for defining your own enterprise architecture model. It is very easy to import data, and we also have good integration with Visual Drawing Tools and SharePoint. The solution is…

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Michael Verruto

Managing Director, Project Design+Development at a government with 10,001+ employees

Visual approach facilitates clarity and process efficiency in complex real estate tasks

I haven't done much with Lucidchart's integration with other popular apps such as Teams, though one of my colleagues mentioned it can be added. This has sparked my interest to look into integration with Excel and Word, though we haven't implemented these features yet in our less than a year of operation. I access Lucidchart from multiple devices, including iPhone, iPad, and PC desktop. Our PCs are all laptops, so we can work remotely. I've collaborated with people from home on my iPad while they were on their laptop, though this isn't our routine behavior. I would recommend Lucidchart to others, but I'd also recommend exploring other options. It depends on what your fit and feel is for what you're trying to accomplish. For heavy users or technical users, Lucidchart might be very appealing. It has more capabilities than I'm currently using. The Highway Bridge Maintenance group, who are familiar with Agile processes, speak positively about it. For average users, they might find similar functionality in Miro or other less expensive alternatives. Overall Rating: 9 out of 10

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I have to think less with this solution. It's simple."

"It has helped having data lineage in the business cluster, which is used as control artifacts."

"iServer is a solution that helps catalog enterprise architect solutions and catalog information."

"The initial setup is easy."

"iServer is a very flexible platform for defining your own enterprise architecture model."

"The most valuable feature is its reporting capability. It offers various packages for different types of reports, such as business and project management reporting packs."

"This flexibility is the most helpful part in the standard version."

"We like the governance."

More iServer pros

"One of the features that I really like is the collaboration aspect of it. During the pandemic, it's very important that we're able to collaborate virtually."

"Its ease of use is most valuable. As compared to draw.io, connecting the lines and doing things like that are much easier in Lucidchart. It has been great for some of the process flow diagrams and data flow diagrams. I can export these diagrams as PDFs and share them with team members."

"The interface is easy for a layperson to use and adapt to."

"I really like the drag and drop feature because it makes the work easier. It is very easy to use. All the pieces are very good. All the icons and all the fields are available in the left panel. So, I just click, drag, and then edit a piece. When I showed it to my managing director, he was very inspired, and he also got a premium account for himself."

"The swimlanes feature is one that I use a lot. I have used swimlane diagrams to create business process flows and I think that it does the job pretty well."

"The interface is very user-friendly and it is not a hassle to use the site at all. They did a really good job in that regard."

"The interface is very good and easy to use. We don't need documentation on how to use it. It is self-explanatory, which is very convenient for a new user."

"Documenting complicated workflows and technology integrations so that we can go back to it has also been a benefit. And without having to dig into a lot of technical, the codes, the documents, I can simply understand on a high level what's happening."

More Lucidchart pros

Cons

"There are other solutions out there that have a better user interface."

"The modelling needs improvement, specifically forecasting capabilities and scenarios."

"I haven't used this solution long enough to know what areas could be improved."

"It runs relatively slowly."

"Requirements management needs to be improved."

"The one issue is that if you want to import predefined work, you need to put the licensing model in. So if you wanted to import work that was done before, you then need to buy a separate product for that."

"Enhancing integration options with ERP or ITSM-related solutions for triggering automated requests for process definitions, changes, and tracking them in the iServer."

"More visualization techniques and ways to report the data might be helpful."

More iServer cons

"I wish there were a lot more automations. For instance, if I'm using a project management software to list out all my WBS [work breakdown structure] I wish Lucidchart had the functionality where it would take all the numbering and generate a tree diagram. Something like that would help so much, but right now it's still a manual task..."

"Wireframing can be improved. For mock-ups and wireframing, only 10% of what is required is there. If they can develop this feature, it would be much better because it will then provide everything. Currently, we can design network diagrams, processes, etc., but we should also be able to do wireframing."

"One downside is that you can only modify things online, but when you download work, you download it as an image. It would be useful to have an option to modify it locally."

"The flowcharting feature would be improved if it had some kind of prediction capability that helped to create the diagrams, such as the ability to automatically join components with my database."

"Lucid should create some proper documentation and video tutorials to demonstrate the capabilities of the product to new users. It should explain everything that it offers and everything that it can be used for."

"Perhaps it already exists, but if there were software to install the solution on a Mac, that would be helpful. I see that it's not in the App Store, so that's something that could be improved."

"Lucidchart subset their older components or something like that had happened. I don't entirely know the totality of it, but we were forced to upgrade to a different integration with Lucid than what we had. I've had a lot of frustrations with that because I've lost a lot of diagrams. I can't get them back and I'm getting pop-ups that are showing me that our data will be loading and I can't run four or five years of my engineering diagrams"

"When I download a flowchart as a PDF file, it breaks it up. I would like to see the continuous display of flow charts, even if they are larger than one page."

More Lucidchart cons

Pricing and Cost Advice

"It's about 13K to set up and 9K for the license for three months. I think it's about 20K a year, but we haven't firmed up on pricing yet because the price depends on how long we commit to the solution."

"Aim for the exact number of people who shall define/review approve and view the processes, as it will impact the cost."

"The solution is cheaper than its competitors."

"The price of iServer is reasonable compared to other solutions."

"They offer annual subscriptions for developing countries, which are not affordable for small or medium businesses."

"The product has a moderate pricing."

"I pay $95 a year for it. It seems like a reasonable price."

"I was using the free version of Lucidchart, which was very helpful."

"We chose Lucid based on the price comparison between it and draw.io... Lucidchart was about 15 percent cheaper per user... I was surprised to learn that it came with a separate subscription model and was not included in my existing Lucidchart subscription."

"I had a quick glimpse of it. It was about 100 Canadian Dollars a year for just me. I don't know if there are any additional costs."

"I have a subscription as an individual user for one year, and it is not expensive."

"The pricing and licensing are fine. It has a lot of features that I prefer over some of the other programs, which is good. Being that it is web-based, I feel that it is acceptable that it's on a monthly pay basis. However, I think I pay on an annual basis, which is fine with me."

"At €167 per user per year, the pricing is slightly higher than Visio, but it's worth it."

"I'm happy with the pricing of Lucidchart but I can't say I'm completely happy with it. It could be cheaper for what it offers, about $5 cheaper, or Lucid could charge $5 more and add more features, like automation. Right now, it's $15 per user per month... On the other hand, they have made their billing super-easy for users, such as for people who have to do expense reports. It is probably the easiest platform I'm using when it comes to billing for software as a service."

More Lucidchart pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

19%

Government

13%

Manufacturing Company

Construction Company

Financial Services Firm

13%

Computer Software Company

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	3
Large Enterprise	10

By reviewers
Company Size	Count
Small Business	23
Midsize Enterprise	14
Large Enterprise	20

Questions from the Community

What do you like most about iServer?

iServer has valuable features for workflow and document management.

See all answers

What needs improvement with iServer?

iServer should invest in enhancing the capabilities of the embedded drawing tool, draw.io. draw.io is a drawing tool used to draw architectural diagrams, flow diagrams, etc. It is an alternative to...

See all answers

What is your primary use case for iServer?

We use iServer to establish an enterprise architecture function in our organization.

See all answers

LucidChart vs LucidSpark for brainstorming sessions over Zoom

Hi @Krista Thompson - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...

See all answers

Do you recommend Lucidchart?

I definitely recommend Lucidchart. I feel it is one of the top visual collaboration platforms that’s available on the market. Out of all the solutions I have tried, it is by far the best for diagra...

See all answers

Comparisons

LeanIX vs iServer

Compared 23% of the time

OrbusInfinity vs iServer

Compared 15% of the time

Sparx Systems Enterprise Architect vs iServer

Compared 12% of the time

BiZZdesign HoriZZon vs iServer

Compared 10% of the time

Visio vs iServer

Compared 8% of the time

More iServer Competitors

Figma vs Lucidchart

Compared 16% of the time

Sparx Systems Enterprise Architect vs Lucidchart

Compared 10% of the time

Visio vs Lucidchart

Compared 9% of the time

Bizagi vs Lucidchart

Compared 8% of the time

Visual Paradigm vs Lucidchart

Compared 8% of the time

More Lucidchart Competitors

Product Reports

Buyer's Guide

Enterprise Architecture Management

August 2025

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Buyer's Guide

Lucidchart

August 2025

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Overview

iServer is a unified software platform and enterprise modeling environment that extends and enhances the familiar, market leading Microsoft Visio and Office products. Core capabilities provided by iServer include an enhanced Microsoft Visio diagramming interface, a powerful central repository for all enterprise architecture or business process models and documentation, and a range of tools for visualization, analysis and decision making.

Orbus Software

Our online diagram application makes it easy to sketch and share professional flowchart diagrams. From brainstorming to project management, we support all of your communication needs. That’s why millions of users choose Lucidchart.

Lucid Software

Sample Customers

Barclays, Cathay Pacific, Deloitte, British Gas, MasterCard

Google, Salesforce, Adobe, Whirlpool, Uber, Wal Mart, Pearson, Twitch, Riot Games, Western Union, Trimble, Starbucks

Buyer's Guide

Enterprise Architecture Management

August 2025

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