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Iron Mountain Connect vs Rubrik comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Iron Mountain Connect
Ranking in Backup and Recovery
58th
Average Rating
8.6
Reviews Sentiment
8.3
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Rubrik
Ranking in Backup and Recovery
3rd
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
96
Ranking in other categories
Cloud Backup (6th), Disaster Recovery (DR) Software (8th)
 

Mindshare comparison

As of August 2026, in the Backup and Recovery category, the mindshare of Iron Mountain Connect is 0.7%, up from 0.3% compared to the previous year. The mindshare of Rubrik is 3.1%, down from 7.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Rubrik3.1%
Iron Mountain Connect0.7%
Other96.2%
Backup and Recovery
 

Featured Reviews

RB
Enterprise architect at Centrica
Good policies related to data
I primarily use it for various policies related to data, such as data retention, data deletion, and archiving policies. All policies can be set using this system The most valuable feature for me is the policy management capabilities. I would like to see more integration with different platforms,…
reviewer2588997 - PeerSpot reviewer
Senior Technical Support Engineer at a tech services company with 10,001+ employees
Reliable automated backups have protected critical databases and simplified recoveries for our operations
Portal identity management should improve. We end up losing people's identity, which was not sufficient enough to read the events. That was the only place I could see for improvement. They keep changing the layouts and descriptions, giving the user confusion if they have not used it for maybe three months. When they come back, the interface is changed. They lost the legacy support, and it is not consistent. Some of the options for the restore give a very hard time for the engineer if they come back after three months to use it because the phrases have changed completely. That is why they were not able to select whether they should select this option or should select another option. Where it comes from, the documentation we gave them does not match anymore. That was a challenge.My consultation part was about how to integrate the technology with each other for the platform or storage or database. I did not deal with any price metrics or scaling the storage. I have no idea about the pricing part. I never joined any meetings or any documents to disclose the pricing. It was quite good in general. Recently, in March 2025, they did a new update which enabled them to update their agents remotely and built in, in-place mode. That is bringing the cybersecurity perspective. That was a big challenge. I said it is a challenge, but I do not know because I left the company, so I am not sure if cybersecurity addressed the solution. Rubrik support is usually very accommodating and very flexible. I am not sure, but the last challenge I saw was that.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature for me is the policy management capabilities"
"The flexible ways you can get to the data and the options that it gives you for backing up your valuable data are what make its offsite storage so valuable."
"They have a great PowerShell module and easy mediums to speak to the people who create and enhance them."
"My advice would be in the form of a question. If you have the money to purchase Rubrik, the real question is do you want success? Do you want it to work? Because if you want it to work and you want it to be easy — I don't know if Rubrik has won awards for support and service, although I feel like they should have — if you want that support for the few times that you need it, then you go with Rubrik."
"The search functionality is second to none as the speed of the search is fast across the whole system and predictive."
"The Live Mount feature is excellent; it's useful for the backup administrator and end user."
"I can tell you that it was one of the best decisions we have made."
"The live mount reduces complexity."
"Rubrik has improved our organization by minimizing downtime (in case of an incident was to occur)."
"The product is easy to install, easy to balance, and easy to work with."
 

Cons

"Basically, the only thing I do not like about it, it was keyed off Lotus Notes."
"I would like to see more integration with different platforms."
"Based on my experience with Rubrik, I think they could improve by providing more customer-friendly technical support, even though they currently offer the best support."
"There are some corner cases where the Rubrik Connector (Agent) still doesn't work for our clients."
"I would love to be able to just get from the dashboard to a file that I need, or a system that I need."
"In terms of what could be improved with Rubrik, we need to improve the backup for remote sites. The competitors are stronger in terms of their remote office back up. Rubrik needs to improve to be stronger for backup. This is the main thing."
"Rubrik is expensive."
"Lacks availability in a NFR format of virtual appliances to test them in public cloud environment."
"An area of the solution that could be improved is from an analytics point of view, if I had to choose something."
"It does not offer image-level backups for Hyper-V 2012."
 

Pricing and Cost Advice

Information not available
"High priced when considering a total change in backup solution."
"The cost was less than our previous provider, and this is a much better product."
"We pay yearly and it's based on the number of bricks."
"Rubrik is not cheap. Hopefully, you can archive your data on cheap storage to keep the investment minimal."
"As a technical person, I don't have the details, but from what I have heard, it can be expensive."
"Rubrik is expensive, but due to its data management capabilities, customers can save a lot by reducing hardware and storage."
"Originally, we bought the units on perpetual licenses. Now, we have switched to Rubrik Go. I think the Rubrik Go subscription is a better model, where it is based on your onsite environment and you consume what you use."
"Its price tends to go up with time. Its pricing definitely has room for improvement. If you negotiate right with them, you might get a good price. Support is a part of the package, and every three years, when we renew our contract, we get new hardware."
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Top Industries

By visitors reading reviews
Construction Company
15%
Retailer
12%
Manufacturing Company
8%
Financial Services Firm
8%
Financial Services Firm
12%
Manufacturing Company
8%
Computer Software Company
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise21
Large Enterprise56
 

Questions from the Community

Ask a question
Earn 20 points
Which would you choose - Rubrik or Veeam Backup & Replication?
Veeam Backup & Replication provides an easy-to-set-up solution to the issue of data storage and recovery. Setting it up is a relatively simple affair. For the most part it prompts you from scre...
What do you like most about Rubrik?
It's easy to manage and has an innovated solution.
What is your experience regarding pricing and costs for Rubrik?
Regarding pricing, Rubrik is a costly solution, and I would rate it an eight.
 

Overview

 

Sample Customers

University of La Verne
Driscoll's, Red Hawk Casino, Davies Ward Phillips & Vineberg LLP, Wabash National, Chateau Ste. Michelle Wine Estates, Galliker Transport & Logistics
Find out what your peers are saying about Iron Mountain Connect vs. Rubrik and other solutions. Updated: August 2026.
909,647 professionals have used our research since 2012.